esp materials
TRANSCRIPT
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1 English for the Employees of Bakpia Pathuk 25 Jaya
UNIT 1
GOOD MORNING
The first thing you must do when a customer come to your shop
is greet them. Do you know how to do it well? In this unit, you will
learn how to greet your customer well through challenging tasks.
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Task 1
Shopkeeper : (1)______________, Sir. Welcome to Bakpia Pathok 25 Jaya.
Customer : Good morning.
Shopkeeper : (2)______________?
Customer : I want to buy bakpia, please.
Shopkeeper :Oh sure. Ill show you our best product. What flavor do you want? We have
green bean, pineapple, chocolate, cheese anddurian.
Customer : Great! Give me two boxes of cheese bakpia, please.(3)______________?
Shopkeeper : Surely, for all it costs Rp 44.000,00.
Here is your bakpia.(4)______________ for coming.
Customer : OK, thanks.
Shopkeeper : (5)_____________________.
Customer : See you.
Listen to the dialogue between a shopkeeper and a customer. Then, complete the dialogue
with the suitable expressions in the box based on the dialogue that you heard.
Dengarkan percakapan antara seorang penjaga toko dan pembeli. Kemudian, lengkapi
dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda
dengar.
Thank you
See you next time
Good morningCan I help you
How much is it
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Task 2
Task 3
GREETINGS RESPONSES
Good morning Good afternoon Good evening Welcome to our shop
Good morning Good afternoon Good evening Thank you
LEAVE TAKINGS RESPONSES
Good bye See you Thank you for coming
Good bye See you too You are welcome
Here are some expressions that you can use to greet your customer. Circle the greeting
expressions and underline the leave taking expressions.
Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk menyapa pembeli.
Lingkari ekspresi greetingdan garis bawahi ekspresi leave taking.
Good afternoon Good bye
Good evening Good morning
See you. Thank you for your coming.
Welcome to our shop
Here are greeting and leave taking expressions that you can use. Listen to your teacher
and repeat after him/her.
Berikut ini adalah ekspresi greetingdan leave takingyang dapat anda gunakan.
Dengarkan gurumu, dan ulangi setelahnya.
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Task 4
1. Customer : __________________________ .Shopkeeper : Good afternoon. ________________________ . Can I help you?
Customer : I want a box of original bakpia, please.
Shopkeeper : Here it is. ____________________ .
Customer : you are welcome.
Shopkeeper : ________________________ .
Customer : See you too.
2. Shopkeeper : _________________________ . Welcome to our shop. Can I help you.Visitor : I want to buy bakpia, but can I see the process of making it?
Shopkeeper : Sure, Ill show you the kitchen.
3. Visitor : ____________________ for explaining.Baker : you are welcome. ________________________.
Visitor : ______________________ .
Baker : Good bye. Please come again next time.
Task 5
English Indonesian
1. baker /be.kr /2. buy /ba/3. customer /ks.t.mr/4. greet /gri:t/
1. pembuat roti
2.
3.
4.
Complete the following dialogues with greeting and leave taking expressions that you have
learned.
Lengkapi dialog-dialog di bawah ini dengan ekspresi greetingdan leave takingyang sudah
anda pelajari.
Listen to your teacher and repeat after him/her. After that, find the Indonesian meaning
of the following words. Look at the example.
Dengarkan gurumu dan ulangi setelahnya. Setelah itu, carilah arti kata-kata di bawah ini.
Lihatlah contohnya.
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5. kitchen /kt.n/6. serve /sv/7. shop /p/8. shopkeeper/pki.pr/9. visitor /vz..tr/10.welcome /wel.km/
5.
6.
7.
8.
9.
10.
Task 5
Task 6
Secara berpasangan, pelajari dialog-dialog di Task 4 sekali lagi, kemudian praktikkan.
In pairs, study the dialogues in Task 4 once again, and then practice them.
In pairs, make a short dialogue using greeting and leave taking expressions based on the
clues that you have in your cards, and then practice it.
Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi greetingdan
leave takingberdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog
tersebut.
You are a shopkeeper that get
a foriegn customer. She wants
to buy bakpia. Serve her well.
Anda adalah seorang penjaga
toko yang mendapat seorangpembeli asing dari luar negeri.
Dia ingin membeli bakpia.
Layani dia dengan baik.
You are a foreign customer
that want to buy bakpia. Let
the shopkeeper serve you well.
Anda adalah seorang pembeli
asing yang ingin membelibakpia. Biarkan penjaga toko
melayani anda dengan baik.
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UNIT 2
CAN I HELP YOU?
As a good shopkeeper, you must serve your customers well. Do
you know how to serve your customer in English? In this unit, you will
learn how to serve your customer well through challenging tasks.
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Task 1
Shopkeeper : Welcome to our shop. 1)______________________________?
Customer : I want to get some bakpia.
Shopkeeper : We have many flavors of bakpia, there are green bean, pineapple, chocolate,
cheese, durian, and pineapple flavors. 2) ______________________________?
Customer : What is the original one?
Shopkeeper : Thats green bean flavor bakpia.
Customer : That sounds good. What is the most popular bakpia?
Shopkeeper : all of them are popular, but I think chocolate one is the best.
Customer : OK. Ill take three boxes of chocolate bakpia then.
Shopkeeper : Here you are.3) ______________________________?
Customer : No, thanks.
Shopkeeper : All right. 4)______________________________ Rp 66.000.
Customer : Here it is.
Shopkeeper : 5)__________________________________?
Customer : No, Thank you.
Shopkeeper : Youre welcome. Thankyou for coming.
Customer : Sure. Bye.
Listen to a dialogue between a shopkeeper and a customer. Then, complete the dialogue
with the suitable expressions in the box based on the dialogue that you heard.
Dengarkan sebuah dialog antara seorang penjaga toko dan pembeli. Kemudian, lengkapi
dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda
dengar.
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Task 2
EXPRESSIONS FUNCTIONS
Can I help you? May I help you?
Offering help
Which one do you want? Would you like anything else? Is there anything else you want? Would you like a receipt? Do you want a receipt?
Asking
It costs ... The total is ...
Informing price
Task 3
1. A: ____________________________
Here are some expressions that you can use to serve your customer. Listen to your teacher
and repeat after him/her.
Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk melayani .Dengarkan gurumu, dan ulangi setelahnya.
Complete the following dialogues with the expressions that you have learned in Task 2.
Lengkapi dialog-dialog di bawah ini dengan ekspresi yang sudah anda pelajari di Task 2.
The total is going to be
Which one do you want to buy Would you like anything else
Can I help you Do you want a receipt
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B: I want to buy some boxes of bakpia.
2. A: _____________________________B: Those cookies look delicious too, I want some.
3. A: _____________________________B: OK. Can I use my credit card to pay?
4. A: _____________________________B: Yes, please. I need the receipt.
Task 4
Task 5
English Indonesian
1. cheese [ti:z]2. chocolate [tklt]3. cost [k:st]4. durian [djurin]5. flavor [fleiv(r)]6. green bean [gri:n bi:n]
1. keju
2.
3.
4.
5.
6.
Circle the flavors that are provided by Bakpia 25 Jaya.
Lingkari rasa-rasa yang disediakan oleh Bakpia 25 Jaya.
chocolate durian watermelon
green bean cheese apple
pineapple strawberry orange
Read aloud the following words and find the Indonesian meaning of them. Look at the
example.
Bacalah dengan lantang kata-kata di bawah ini dan carilah artinya. Lihatlah contohnya.
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7. pineapple [pan.pl]8. receipt [risi:t]
7.
8.
Task 6
Match each kind of Bakpia with the price. Look at the example.
Cocokkan tiap jenis Bakpia dengan harga yang sesuai. Lihatlah contohnya.
Green bean bakpia
Chocolate bakpia
Cheese bakpia
Durian bakpia
Big
Small
Big
Small
Big
Small
Big
Small
Big
Pineapple Bakpia
Small
Fifteen thousands rupiah
Seventeen thousands and
five hundreds rupiah
Twenty thousands rupiah
Twenty two thousandsrupiah
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Task 7
In pairs, make a short dialogue using the expressions that you have learned based on the
clues that you have in your cards, and then practice it.
Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi yang telah
anda pelajari berdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog
tersebut.
You are a shopkeeper that get
a foriegn customer. She wants
to buy bakpia and asks some
questions. Answer her
questions and serve her well.
Anda adalah seorang penjaga
toko yang mendapat seorang
pembeli asing dari luar negeri.
Dia ingin membeli bakpia dan
menanyakan beberapa hal.Jawablah pertanyaannya dan
layani dia dengan baik.
You are a foreign customer
that want to buy bakpia. Ask
the types of flavor and the
price, and let the shopkeeper
serve you well.
Anda adalah seorang pembeli
asing yang ingin membeli
bakpia. Tanyakan jenis rasa
dan harga bakpia dan biarkan
penjaga toko melayani andadengan baik.
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UNIT 3
HOW TO MAKE BAKPIA
There are many foreign visitors who want to know the
procedure of making bakpia. Can you explain it in English? In thisunit, you will learn how to explain the procedure of making bakpia
through challenging tasks.
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13 English for the Employees of Bakpia Pathuk 25 Jaya
Task 1
Below are the ingredients that you need to make bakpia. Match each with the name.
Di bawah ini adalah bahan-bahan yang anda butuhkan untuk membuat bakpia.
Cocokkan bahan-bahan tersebut dengan nama yang sesuai.
1 2 3
4 5 6
7
10 11
8
12
9
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Task 2
9. brown sugar [bran g(r)]10.coconut milk [k.k.n t mlk]11. flour [flau(r)]12.margarine [m:dri:n]13.pandan leaf [pandan li:f]14.salt [slt]15.sugar [g(r)]
vegetable oil pineapple pandan leaf
chocolate
flour
margarine water
coconut milkgreen bean
salt
cheesebrown sugar
durian sugar
13 14
Study the following words. Then listen to your teacher and repeat after him/her.
Pelajari kata-kata di bawah ini. Kemudian dengarkan gurumu dan ulangi setelahnya.
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16.vegetable oil [ved.tbl l]17.water [wt(r)]18.basin [be.sn]19.plastic gloves [plstik glvs]20.mixer [miks(r)]21.oven [vn]
Task 3
Below are the equipments that you need to make bakpia. Match each with the name.
Di bawah ini adalah peralatan yang anda butuhkan untuk membuat bakpia. Cocokkan
peralatan tersebut dengan nama yang sesuai.
1 2
3 4
oven
basin plastic gloves
mixer
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Task 4
English Indonesian
1. bake /bek/2. cook /kk/3. flat /flt/4. fold /fld/5. heat /hit/6. make /mek/7. pour /pr/8. put /pt/9. soak /sk/10.steam /stim/11.stir /str/12. take /tek/
a. adukb. ambilc. buatd. kukuse. lipatf. masakg. masukkanh. panaskani. panggangj. ratakank. rendaml. tuang
Task 5
English Indonesian
1. first2. next3. then4.
after that
5. last
a. pertamab. selanjutnyac. kemudiand.
setelah itu
e. terakhir
Below are some verbs that you use to explain how to make bakpia. Match each with the
Indonesian.
Di bawah ini adalah kata kerja yang anda gunakan untuk menjelaskan cara membuat
bakpia. Cocokkan kata kerja tersebut dengan Bahasa Indonesianya.
Below are some conjunctions and adverbial sequences that you need to explain how to
make bakpia. Match each with the Indonesian.
Di bawah ini adalah kata penghubung dan keterangan urutan yang anda butuhkan untuk
menjelaskan cara membuat bakpia. Cocokkan kata kerja tersebut dengan Bahasa
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Task 6
How to Make Bakpia Pathuk
Bakpia skin ingredients:
250 gram flour 100 ml (1)___________ 2 spoons sugar 1/2 teaspoon salt 200 ml (2)___________
Bakpia layer ingredients:
65 gram (3)___________ 25 ml vegetable oil 1/2 spoon (4)___________
Bakpia content ingredients:
100 gram peeled green bean 150 ml (5)___________ milk 1/8 teaspoon salt 1 pandan leaf 25 gram sugar 50 gram (6)___________ sugar 1 spoon vegetable oil
Equipments:
basin (7)___________ plastic gloves
Listen the explanation of how to make bakpia. Then, complete missing words based on the
explanation that you hear.
Dengarkan penjelasan tentang cara membuat bakpia. Kemudian, lengkapi kata yang
hilang berdasarkan penjelasan yang anda dengar.
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ovenSteps:
1. To make the content of bakpia: (8)___________, steam the peeled green beans for about 20 minutes until the bean
swell up.
Then, put sugar, brown sugar, salt, coconut milk and pandan leaf. Cook until it iscurdled. Put the vegetable oil then switch off the stove.
Stir the dough and wait until it is cold. (9)___________ small balls from the dough.
2. To make the layer of bakpia (10)___________ all of the layer ingredients.
3. To make the skin of bakpia
First, heat the water. (11)___________, put the sugar and stir it. After that, put flour and salt in a basin, and then (12)___________ the sugar liquid.
Stir it with your hand.
While pouring the vegetable oil, stir the dough until it is curdle.4. To make the bakpia:
(13)___________ the skin dough for about 10 gram and make it flat. Then, take a little bit of the layer dough and flat it on the top of the skin dough. Fold the dough and make it a ball. Next, (14)___________ the ball dough in the vegetable oil for about 15 minutes. Take it out, and flat it. After that, put the content and make it a flat ball. The (15)___________, bake the dough in an oven with 200 degree temperature for
about 15-20 minutes.
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Task 7
Pelajari cara membuat bakpia di Task 6 sekali lagi. Kemudian, praktikkan secara
berpasangan.
Study the explanation of how to make bakpia in Task 6 once again. Then, practice it in
pairs.