europ com 2013: e-government, e-citizens, e-lusions?

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    &HPW5&$*5*;&/4&-64*0/&VSP1$PN#SVTTFMT!50.*4-"7,03."/

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    5IF8PSMET.PTU$PNNVOJDBUJWF(PWFSONFOUPO4PDJBM.FEJB(PWFSONFOUPG$SPBUJB

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    (075*540$*"-.&%*"#&'03&

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    5*.&-*/&

    Govt appeared onSocial networks

    Govts new PR department- Online communictions

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    distrust

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    There is an inverse relationsbetween control and trust. Mcontrol, less trust.David W

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    Want to make friends? Dont be a promoter,be a conversation.'"$,

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    More than 70% of comments wereusable ideas and experiences.

    EJTDVTTJOHVOFNQMPZNFOU

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    Freedom of assembly and Public gathering act wereaddressed. The number of protesters allowed by billhas been bumped from 250 to 1500.

    .JOJTUFSSFQMJFT"/%.",&4$0.130.*4&

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    Milanovic was the 1st Croatian PM to replyquestions addressing solutions and plansthat were important to users.

    1SJNF.JOJTUFSBOTXFST

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    Online community interested in infor-matization of public services advisedgovernments key opinion makers.

    *OGPSNBUJ[BUJPO58&&561

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    Users were asked to answer the poll andshare their experience with corruption. Morethan 3000 people shared their stories.

    "OUJDPSSVQUJPO4USBUFHZ

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    $30"5*"&6803-%53&/%*/(On July 1 upon Croatias accession cele-bration, hashtaged messages reached1,8 milion Twitter users

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    1VCMJD$POTVMUBUJPO1VCMJD %JTDVTTJPOT&YDMVTJWF $POUFOU6QDPNJOH &WFOUT. V M U J N F E J B"/% XF BTLR V F T U J P O TV F T U J P O T

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    * Facebook likes, June 2013

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    * Facebook likes, October 2013

    LL,,

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    cscore.recommend.ly,August2012.

    $0/7&34"5*0/"-*4

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    Average number of tweets during theworkdays

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    Twiplomacy,July2012.

    '*345

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    Socialbakers,May2013.

    ".0/(5)&UPQGBTUFTUHSPX5XJUUFS BDDPVOUT */ $30

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    Twiplomacy, July 2013

    $SPBUJBT (PW&3/.&.PTU1SPMJGJD0O5XJUU

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    Facebook Post Reach(on averege 50 000 per post)Average number of web pagevisits in a month

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    &HPW5&$*5*;&/4&-64*0/&VSP1$PN#SVTTFMT!50.*4-"7,03."/

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    5*.&-*/&

    Govt appeared onSocial networks

    Govts new PR department- Online communictions Govts Facebook hits100 000 likes(nations top 5 most-talked about page)

    Govts Twitter reaches 15(among nations 5% fastest

    Central Govt's Official Web Portalprocurement starts

    Govt adopts E-citizens Project

    New Digital Office - Govt sets fotransform digital services & del

    Govts Twitter among 25 most connectedGovt Tw accounts in the world

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    -*45&/&/("(&3&41&$5'6-)"7&'6/

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