1 | P a g e

Introduction

A number of markets are held across the Cassowary Coast Region. Council supports community

groups organising markets through the provision of information and assistance, ensuring

appropriate paperwork is in place. This booklet is meant as a guide for stall holders and market

organisers to understand the important issues that need to be considered and what permits,

licences and insurance must be in place if you are a:

a. market organiser

b. stallholder

If there is any more information you consider would be useful in future editions please contact

(Community Development Officer) Kath Barnett on Ph: 40302255 or email: cdo@ccrc.qld.gov.au.

° Garradunga

° Mourilyan

° Moresby

2 | P a g e

Table of Contents

Guidelines Page No

Introduction 1

Table of Contents 2

1. Markets on Council Controlled Land - Application Process 3

2. Insurance - Market Organisers 3

3. Event and Risk Management 3

4. Promotion of Your Market Event 4

5. Guide for Organisers Planning an Event 5

6. Where to find useful templates 7

7. Cassowary Coast Region Community Market Opportunities 8

8. I am interested in having a stall market in the Cassowary Coast region 10

9. Food Product and Licencing 10

10. Safety in the Workplace 10

11. Cancellations and Bad Weather 11

12. Insurance - Stall Holders Stall 11

13. Holders - Questions for your Market Organiser 12

3 | P a g e

Section One - Market Organisers

1. Markets on Council controlled land - Application process

Cassowary Coast Regional Council does not directly facilitate any community markets. When

planning to hold a market on council controlled/public land, permission must be sought from Council

via an applicattion and permit approval process. Check with Council to be advised if a preferred

location is on council controlled land.

Potential market organisers can access 'Application for Approval: Holding of a Public Place Activity -

Event' application form by contacting Council directly through:

Customer Service

Cassowary Coast Regional Council

PO Box 887

INNISFAIL Q 4860

Ph: 1300 763 903 Email: enquiries@cassowarycoast.qld.gov.au

It is the Market Organiser responsibility to ensure that all their stall holders have the relevant

permits, licences and insurances, and that these abide by any local law conditions as set out in

Council's event/activity permit of approval. This includes ensuring that all stall holders requiring a

food licence have a current food licence appropriately displayed at each market.

Other considerations include:

• State and Federal laws

• Monitoring sales of prohibited goods, pets, declared plants and animals, etc

2. Insurance - market organisers

Organisers who want to facilitate a market on council controlled land and/or are providing a market stall

or activity in a place where the public attend, or that is accessible to the public, are required to hold

evidence of Public Liability Insurance and provide this to Council. Council consider the appropriate level

of insurance cover is $20 million unless otherwise stipulated.

It is also the responsibility of the market organiser to ensure all stall holders hold public liability insurance

cover for a market event activity.

3. Event and Risk Management

As a requirement of the 'Application for Approval: Holding of a Public Place Activity - Event' application

form the market organiser must provide:

Event Management Plan including:

• Risk Management Plan

• Evidence of Public Liability Insurance to the value of $20,000,000.

• Site map of activity area

• Traffic management plan

4 | P a g e

4. Promotion of Your Market Event

For the best opportunity to promote market activities both locally and regionally, market organisers are

encouraged to:

• Timing - link in with local and regional market circuits as many stall holders travel the market circuit

and may have conflicting schedules

• Update CCRC with market details and contacts - this will enable Council to keep its website up to date

and will enable local tourism websites to link to market information

at http://www.cassowarycoast.qld.gov.au/community-markets1

• Contact and update Visitor Information Centres ( VIC's) and Tropical Coast Tourism on market details

and contacts

• Contact and update local accommodation and caravan parks on market details and contacts

• Ensure listing on Australian Tourism Data Wharehouse (ATDW) to feature on Tropical Coast Tourism

and over 60 other websites http://www.atdw.com.au/

• Place flyers up on local notice boards

• Distribute press Release to local media including newspapers and radio

• Take advantage of social media promotion news via Tropical Coast Tourism (minimum 1 'quality'

picture with brief to the point message) and tag to relevant tourism organisations as per below

• Advertise in Council approved locations only.

How do I get onto Tropical Coast Tourism social media?

* FACEBOOK:

GO TO: us at www.Facebook.com/TropicalCoastQueensland

LIKE: our Facebook page

SHARE: write TropicalCoastQueensland when you put up a picture or story

*INSTAGRAM:

FOLLOW: us on Instagram @Tropicalcoastqueensland

SHARE: photos by using hashtag #Tropicalcoastqueensland in the tags and comments

*TWITTER

FOLLOW: us on Twitter using @tropical_coast

OR

*EMAIL: Media@tropicalcoasttourism.com.au

SEND us an email of your news with a good quality picture and we can put it on social media on your

behalf

*IMPORTANT TIPS

PICTURES; good quality images are critical to getting seen and shared

MORE IDEAS from TEQ: check out information at this link http://teq.queensland.com/en-

AU/Industry-Resources/How-To-Guides/Going-Digital/Social-Media

5 | P a g e

5. Guide for Organisers Planning an Event - What to consider

Local Government Requirements • Inform local government of event and gain approvals - Applications on line (See weblink:

http://www.cassowarycoast.qld.gov.au/licenses-and-permits.

• Check with the local Visitor Information Centre or Council website to see if there are any other events

scheduled for the same date and location

Permits & Licences • Has an 'Application for Approval: Holding of a Public Place Activity' been submitted to Council and

has it been approved.

o If food is to be sold the Vendor must contact Council to discuss food licensing requirements not

less than seven (7) days prior to event

o Has approval to erect promotional signage and for any Road closures been sought from Council

o To allow Council to respond with permit of approval before an event can take place, send

applications early

Budget

• Prepare an event budget and monitor your spending

Location

• How easy is the proposed venue to access by the public?

• Is there adequate parking available for your event?

Marketing & Promotion

• Develop Marketing / Communication Plan

• Design promotional material, basic text, logo

• Build a website and optimise it for search engines

• Distribution of flyers/posters/email/brochures to community Submit event information to local events

calendars and websites

• Develop a press release for local media, ie papers / local radio

Contractors

• Order equipment e.g. stage, lighting, PA system etc Book portable toilets, marquee, generators (Some

of these items can be hired from Council Ph 1300 763 903).

• Book and confirm all contractors in writing

• Check insurance – public liability, staff, volunteers etc

Risk Management

• Book first aid officers Conduct risk assessment involving all key stakeholders

• Create risk management plan and obtain relevant insurance as part of the 'Application for Approval:

Holding of a Public Place Activity' process.

• Contingency Plans – wet weather, low attendance

6 | P a g e

Security Plan • Does the event require security? If so,

• Book with appropriate lead time

• Is radio communication required?

• Cash Security

Essential Services

• Notify Police, Ambulance Service and Fire Brigade if appropriate

Waste Management • Develop Waste Management Plan - please liaise with Council officers before the event

• Promote reducing waste in marketing material

Traffic Management

• If applicable Design traffic plan including:

o Signage, disabled parking, VIP parking, pedestrian access, marshals, car parking area, entry and exit

points, lighting, road closures, promote alternative transport

o If applicable, please ensure road closure permits are completed and approved before the event

Food Vendors

• Book Food Vendors and confirm in writing

• Request details of electrical requirements

• Request copy of Health Department Registration Certificate Application for temporary food premises

permit Site Preparation and Plan Design plan of venue / event site Cleaning

• Ensure that food licences are attached and in full view on food stalls

Maintenance

• Book toilet cleaners and extra paper if appropriate

• Clean up venue/mow lawn/clear area of debris

• If applicable, please liaise with Council officers before the event

Other

• Organise volunteers and staff

On the Day • Gather staff for full briefing

• Organise volunteer registration area & entertainers area

• Circulate contact list with mobile numbers to all staff / volunteers

• Review chain of command in case of emergency

After the Event • Remove of all equipment and rubbish

• Provide thank you to staff, volunteers, performers

• Evaluate / debrief with key stakeholders

• Close off budget

• Hold a de-brief session to look at ways of improving the event

7 | P a g e

6. Where to find useful templates

Council have provided a Risk Management Plan template with methodology together with a completed

example risk management plan for your convenience. Refer downloadable documents to assist with event

management on the resources tab - http://www.cassowarycoast.qld.gov.au/resources.

• Risk Management Plan - (TEMPLATE)

• Risk Management Plan - (EXAMPLE)

• Non Profit Fundraising Events: Alcohol, safety and event management - (A Helpful Planning

Guide)

• Tropical Tourism Nth Qld (TTNQ) Event Resource kit

Council encourages organisations to research other examples of risk management plans that are available at

no cost on the internet which could be easily amended to suit your activity.

8 | P a g e

Section Two - Stall Holders

7. Cassowary Coast Region Community Market Opportunities

Who can I contact to find out about a market?

Cardwell Local Ambulance Committee Markets First Saturday, 7am - 12 noon (Easter to December) - Coral Sea Park, Cardwell

Organiser: Cardwell Local Ambulance Committee

Contact Person: Rae Page

Ph: 4066 0083

Email: raepage45@gmail.com

Website: n/a

Moresby Market First Saturday, 10am - 3pm - Main Street Moresby (Old Moresby School) Moresby

Organiser: Private

Contact Person: Jamie

Ph: 0459 290 707

Email: moresbymarket@bigpond.com

Website: www.facebook.com/Moresby-Market

Mission Beach Beach Markets First and third Sunday, 7am to 12 noon - Porters Promenade (Opposite Hideaway Village),

Mission Beach (every month)

Organiser: Rotary Club of Mission Beach Inc

Contact Person: Chris May

Ph: 4068 7220

Email: audie123@bigpond.net.au

Website: www.rotarymb.org

Tully Gym and Tramp Markets Second & fourth Saturday, 7am - 12 noon - Butler Street, Tully

Organiser: Tully Gym and Tramp Club Incorporated

Contact Person: Trevor Rayner

Ph: 4068 2667

Email: trevaray@gmail.com

Website: n/a

Kurrimine Beach Night Market Third Friday, 5pm to 9pm - King Reef Hotel foreshore, Jacobs Road, Kurrimine Beach

Organiser: King Reef Hotel (May to November)

Contact Person: Francine Taylor

Ph: 4065 6144

Email: info@kingreef.com.au

Website: www.kingreef.com.au

9 | P a g e

Mourilyan Market Second Sunday, 8am to 12 noon - Next to Sugar Heritage Museum, 18-24 Bruce Hwy, Mourilyan

Organiser: Mourilyan Cafe

Contact Person:

Ph: 4063 2233

Email: mourilyancafte@gmail.com

Website: n/a

Innisfail Markets Third Saturday, TIME 7am to 12 noon - ANZAC Park Cnr Bruce H'Way and Ernest Street, Innisfail

Organiser: Lions Club of Innisfail Incorporated

Contact Person: Beryl Jackson

Ph: 4061 4786 Mbl: 0458 583 001

Email: n/a

Website: n/a

Garradunga Markets Third Sunday, 8am to 12noon - Opposite Garradunga Hotel, Garradunga Rd, Garradunga

Organiser: Garradunga Hotel

Contact Person: Ian Campbell

Ph: 4063 3708

Email: n/a

Website: n/a

Mission Beach Monster Market Last Sunday, 7.30am to 12.30pm - MARCS Park (Tully - Mission Beach Road) Mission Beach

Organiser: Rotary Club of Mission Beach Inc (April to Nov)

Contact Person: Chris May

Ph: 4068 7220

Email: audie123@bigpond.net.au

Website: www.rotarymb.org

Carwell Jetty Market Last Saturday, 9am - 2pm - Victoria Street, Cardwell jetty and foreshore, Cardwell

Organiser: Cardwell Chamber of Commerce

Contact Person: Thea Ormonde

Ph: 0447 660 248

Email: cardwelljettymarkets@gmail.com

Website: n/a

Feast of the Senses Annual Street Market Feast of the Senses annual festival, Edith Street, Innisfail (March/April - date to be confirmed)

Organiser: Feast of the Senses Committee

Contact Person: Kirsty Densmore

Ph: 0447 037 476

Email: manager@feastofthesenses.com.au

Website: www.feastofthesenses.com.au

For lastest update on current Markets please refer Council's website link:

http://www.cassowarycoast.qld.gov.au/our-community1

10 | P a g e

8. I am interested in having a stall at a market in the Cassowary Coast Region

What do I need to consider? Interested venders can apply to be a market stall holder directly to the market organisers as listed

from page 3 and must comply with organisers terms and conditions including Council's local laws.

9. Food Product and Licencing

• The sale of food products may be allowed at the discretion of the community market organiser. All

necessary approvals and permits must be obtained including any food licence required under the

Food Act 2006. Application forms can be accessed on council's website link

http://www.cassowarycoast.qld.gov.au/licenses-and-permits.

• Once site approval has been obtained from the Market Organiser, an application for a Food

Licence must be lodged to Council. Applications can be mailed to Council’s postal address or

lodged in person at Council’s administration offices.

• Once the Environmental Health team has assessed the application and approval is granted, a

licence will be issued. This must be displayed at the stall.

• Prior to the market date, stallholders must provide copies of any licences, permits or consents

issued by the Environmental Health team or any other Government Agency in respect of their

designated site to the market organiser.

• Further information or assistance regarding this matter, please contact an Environmental Health

Officer at Council’s Innisfail Office, 70 Rankin Street, Innisfail, or Council's Tully Office, Tully Civic

Centre, 38-40 Bryant Street, Tully by phone 1300 763 903. Other helpful material can be found on

the QLD Health website, please visit the following web pages:

• http://www.health.qld.gov.au/foodsafety/default.asp

• http://www.foodstandards.gov.au/code/Pages/default.aspx

Other considerations include state and federal laws on:

• Sales of state and locally declared plants and animals

• Contraband items

• Fireworks

• Pets

• Liquor

11 | P a g e

10. Safety in the workplace

• Stallholders must not block off pedestrian walkways or disrupt pedestrian traffic.

• To ensure the safety of the public and stallholders, all goods, signage etc., are to remain within the

boundary of the marquee unless otherwise approved.

• Stallholders must use their best endeavours to ensure the safety of all persons attending the market.

• Stallholders are responsible for the security of their designated site and the security and safety of any

property of Council in or around their designated site.

• Stallholders must be appropriately attired. Due to safety regulations shoes must be worn at all times.

• The Tobacco and Other Smoking Products Amendment Bill 2004 - was passed by Queensland

Parliament on 11 November 2004. The laws include:

• No-smoking anywhere inside workplaces

• No-smoking in outdoor public places such as patrolled beaches, children’s playground equipment

(within 10 metres), pedestrian malls and public transport waiting points such as bus stops, taxi

ranks and ferry wharves

• Within 4 metres of non-residential building entrances

• Markets are a workplace. There is no smoking allowed within market stalls, and should any market

stall holder wish to smoke they must remove themselves to a position a minimum of 4 metres

away from any market stall.

• smoking may be prohibited in other public areas.

• No smoking in any outdoor eating or drinking places.

• Secure items to prevent flying debris eg shade structures, umbrellas etc.

11. Cancellations / Bad Weather

If a Market day is terminated or cancelled, Stallholders will be notified by the relevant Community Market

Organiser as set out in the terms and conditions of the individual Cassowary Coast Community Markets

Operator's guidelines. This decision is not a Council responsibility.

12. Insurance - stallholders

Venders who are providing a market stall or activity in a place where the public attend or that is

accessible to the public are required to hold evidence of Public Liability Insurance and provide this to the

market organiser. Insurance cover 'may' be provided at additional cost through the stall registration fee

directly from the market organiser. Please check with the Market Organiser if they will provide this

service.

12 | P a g e

13. Stall Holder - Questions to ask the Market Organiser

• What are the Market Organiser details

• Weather - what is the cancellation notification process?

• What time can I set up?

• What time can I trade?

• What time can I pack up?

• Where can I set up?

• Where can I park?

• Where can I unload & load and conditions of loading?

• What is the payment process to the Market Organiser?

• Do you understand the Provision of Terms and Conditions?

• If I don't have public liability insurance, can I obtain cover from the market organiser?

• What Licences do I need?

• Who do I provide them to?