Executing Digital TransformationThe Business, The data, The People

Erik Meijer – Deutsche Telekome.meijer@telekom.de

PRODUCT -> SERVICE -> CUSTOMER CENTRICFUTURE WORK /AMBIDEXTROUS

SMART DIALOGUE SMART PROCESSSMART DECISION

SMART NETWORKSMART SECURITYSMART….

•HIRE REBELLIOUS / SMART

•BUILD CULTURE NOT PROCESS

•HOLISTIC MARKETING PLAN

•TAKE SMART RISKS

•CUSTOMER CONVERSATION

•REMOVE PAIN-POINTS

•BE AMBIDEXTROUS

•OUTSIDE IN

THANK YOU!

e.meijer@telekom.dewww.linkedin.com/in/meijererik/