extracting data to improve neat matthew o’meara & linda christie director & data manager...
TRANSCRIPT
Extracting Data to improve NEAT
Matthew O’Meara & Linda ChristieDirector & Data Manager EDSydney Children’s Hospital Randwick
IssuesHow to get NEAT data from FirstNet
KPI report
Manual Extract
Getting data out
Getting data in
Daily Report
Standard Report
SESI Report
Weekly Report
NEAT PerformanceWeek ending 24/11/2013
Average 3 hr 26 min.
Median 2hr 35min.
Maximum 21hr 26min.
Overall 4hr performance: 74.2%
Delay Reasons - admitted
4 hr Delay reasons transferred patientsNo Bed-Paediatrics 1Ongoing Observation 1Registrar Review-Gynaecology 1Transport - Ambulance 1 4hr Delay reasons DISCHARGED patientsImaging-US 1Inappropriate Time for D/C 1MO Delay (ED) 5Registrar Review-Paediatric Surgery 2Registrar Review-Ear Nose & Throat Surgery 1Registrar Review-Gastroenterology 2Pathology 2Ongoing Observation 11
Delay Reasons – transfers, discharges
Data In
1. Enter reason for delay at 4 and 8 hours
2. Bed, specialty data
3. Free text description
4. Educate staff
Data OutDetailed error report
Export to Excel
Sort arrival to Discharge time
Sort by triage, depart status, ward, specialty
Calculate NEAT for each
Collate data
3 hours work
Outcome
AccountabilityMeaningful data
Timely
Patient level
What does Better look like?
Standard Accessible Report
Data quality – terms, education, feedback
www.health.nsw.gov.au/wohpwww.ecinsw.com.au/neat
Level 4, Sage Building , PO Box 699 T 02 9464 4674 www.ecinsw.com.au
67 Albert Avenue, Chatswood NSW 2067 Chatswood NSW 2057 F 02 9464 4728 ABN 89 809 648 636