facebook developers conference. social networks - an agency perspective, by saint

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Social networks - an agency perspective May 2009 Facebook Developer Garage

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A hastily prepared but very interesting presentation entitled: Social Networks - An Agency Perspective. Adam Graham from Saint talks at the May Facebook Developers conference from the perspective of an advertising agency. Video of this talk available here: http://www.facebookgarage.org.uk/?p=70

TRANSCRIPT

Page 1: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Social networks

- an agency perspective

May 2009

Facebook Developer Garage

Page 2: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

So, who are Saint then?

Page 3: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Who we’re working with right now:

And the experience from (recent) previous lives:

Page 4: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

What we’ve done for those clients

Brandplanning

Webdesign

Integratedservices

Displayadvertising

Mobilemarketing

Strategicpartnerships

GamingStrategy

Social Media

DigitalOutdoor

Page 5: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

In a nutshell, we think…

The digital world isn’t just another place to put more messages

If you don’t give people a reason to pay you some attention online, they just

won’t

If you make something they need, something they’ll love, something they just can’t live without, they’ll want it so

bad they’ll come and find you

Spend your time, effort, and money on that part of the equation, and you’ve

already done the hard part

We’d love to help

Page 6: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

http://www.flickr.com/photos/johnwardell/202026590/

These days are over

Page 7: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Protection

The illusion of control

Corporate Identity

Broadcast

Media and press releases

Influence

Embracing democratisation

Brand culture

Dialogue

Connected consumers and employees

Brand guardians Brand shepherds

Page 8: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Control of brands is shared between organisations, online communities, opinion formers, consumers

More than ever, we need to find a relevant role in our audiences’ busy (online) lives

This can be used to create opportunities for brands

We make sure we always ask the right question…

The game is more complex

Page 9: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Advocacy

“In our million channel world, its is the brands whose customers tell

the best stories, that win.”

- Alain Thys, FutureLab

Page 10: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Communications are only half the story

Brand promise Brand fulfilment

Products

Brand Experience

• ‘Top down’ Communications

Page 11: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

The lines are blurring between marketing and products

Page 12: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Brand experience

Brand promise Brand fulfilment

• ‘Top down’ Communications• Peer to peer

• Products+ Applications

+ Services+ Content

Digital

Brand Experience

Page 13: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Brand fulfilment is about creating value

Page 14: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Value creation around products

Page 15: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

applications permission marketingwebsites

POS digital

digital display

advertising

content offers services

VA

LU

ED

EV

ICES

TA

CTIC

S

PC Mobile POS / Kiosk Digital outdoor

Value travels across devices and tactics

Page 16: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Brands running campaigns in social networks

Page 17: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Is social media the only way to guarantee longevity?

Page 18: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

How brands currently use Facebook

Page 19: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Sony Vampires

Page 20: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

The opportunity is there for brands to create bespoke applications that work a lot harder than their current activities.

Page 21: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Burger King

Page 22: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Getty Images - Flickr

Page 23: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint
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Page 26: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Picture Me

Page 27: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Using social apps – an agency perspective

Page 28: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Things clients are looking for in this space

Page 29: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

How we find working with 3rd Party developers

Page 30: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Summary

Page 31: Facebook Developers Conference. Social Networks - An Agency Perspective, by Saint

Thank you

SaintLondon.com