fair housing, section 504 & reasonable accommodations/assistance animals

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FAIR HOUSING, SECTION 504 & REASONABLE ACCOMMODATIONS/ASSISTANCE ANIMALS DEPARTMENT OF HOUSING & URBAN DEVELOPMENT MPNAHRO JUNE16,2014

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Fair Housing, Section 504 & Reasonable Accommodations/Assistance Animals . Department of Housing & Urban Development MPNAHRO June16,2014. FAIR HOUSING LAWS. TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 FAIR HOUSING ACT OF 1968, AS AMENDED IN 1988 - PowerPoint PPT Presentation

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Page 1: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

FAIR HOUSING, SECTION 504 & REASONABLE ACCOMMODATIONS/ASSISTANCE ANIMALS

DEPARTMENT OF HOUSING & URBAN DEVELOPMENT M P N A H R O J U N E 1 6 , 2 0 1 4

Page 2: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

FAIR HOUSING LAWS• TITLE VI OF THE CIVIL RIGHTS ACT

OF 1964• FAIR HOUSING ACT OF 1968, AS

AMENDED IN 1988• SECTION 504 OF THE

REHABILITATION ACT OF 1973 (UFAS)

• THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA)

Page 3: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

FAIR HOUSING ACT PROTECTED CLASSESRACECOLORRELIGIONNATIONAL ORIGINSEXFAMILIAL STATUSDISABILITY

Page 4: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

SECTION 504 OF THE REHABILITATION ACT OF

1973Found at 24 CFR Part 8.Prohibits Discrimination on the basis of

disability in programs and activities receiving Federal Financial assistance from HUD.

Page 5: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

What Do You See?

Page 6: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

DISCRIMINATION

Simply put, discrimination means treating someone differently based on x, y or z.

Page 7: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals
Page 8: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATIONS

&

REASONABLE MODIFICATIONS

Page 9: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

DISCRIMINATION PROHIBITED

No qualified person with a disability shall, solely on the basis of disability be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination.

Page 10: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATIONSA reasonable accommodation is a change,exception, or adjustment to a rule, policy,practice, or service that may be necessary for a person with a disability to have an equal opportunity to use and enjoy a dwelling, including public and common use spaces.

Page 11: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

EQUALITY OF BENEFITS & OPPORTUNITY

Equalizes the benefit of housing and enhances the quality of life for persons with disabilities.

Page 12: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

DEFINITION OF A PERSON WITH DISABILITY• A person who has a physical or

mental impairment that substantially limits one or more major life activity, has a record of such an impairment, or is regarded as having such impairment.

• Doesn’t include - Current drug use and alcohol abuse.

Page 14: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Dwellings are defined under the Fair Housing Act as:

any building, structure which is intended for occupancy as a residence by one or more families. The terms “dwelling” and “dwelling units” has been broadly interpreted. (See 42 U.S.C. § 3602(b).

Many courts have determined the meaning to include temporary or permanent dwelling place, which one intends to return.

U.S. v. City Rescue Mission of New Castle and James Henderson

COVERED DWELLINGS

Page 15: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

• Mission (homeless shelter) did not allow a blind person to stay with their service animal.

• Mission denied him because they were not equipped to handle animals.

• Discriminated on the following basis:*Denial of dwelling based on disability*Denial on different terms, conditions or

privileges of rental*Refusal to make accommodations when

necessary to allow the person to have equal opportunity to fully enjoy the dwelling• Complainant attempted suicide• Court awards damages and civil penalties

U.S. VS. RESCUE MISSION OF NEW CASTLE

Page 16: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REQUESTING AN ACCOMMODATION A reasonable accommodation must

be requested. Requests can be made at any time,

by person with disability, family member or by someone else who is acting on their behalf.

A request does not have to be in writing it can be orally or by any other effective method.

Housing provider should place request in writing and document outcome.

Page 17: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

An oral request is enough – A written request may not be required.

The process should be quick and easy and should involve determining the answers to two questions:

1.) Does the requester have a disability?

2.) Does the requester have a disability-related need for the

requested assistance animal?

Determinations should be made on a case-by-case basis.

APPLYING THE PRINCIPLES …

Page 18: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Housing providers must evaluate requests for assistance animals as reasonable accommodations by using the general principals applicable to all reasonable accommodation requests.

EVALUATING REASONABLE ACCOMMODATION

REQUESTS

Page 19: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

HOUSING PROVIDERS RESPONSIBILITY

Engaging in an interactive dialogue:

It is necessary, when an applicant or tenant requests an accommodation or modification, to engage in an interactive dialogue. One cannot simply refuse a request for a reasonable accommodation or modification. The interactive dialogue is an opportunity to become educated about the requester’s needs and to find an effective and reasonable solution for the issue at hand.

Page 20: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

VERIFYING A NEED FOR A REASONABLE

ACCOMMODATION May request documentation– only to the extent necessary to verify that the requester has a disability and whether the accommodation is needed for the disability.

Apparent vs. Non-apparent disabilities.

May not acquire confidential medical records or inquire into the nature or severity of a person’s disability.

Verification of a disability and need for an accommodation can be from a: Medical provider; health Care provider; Doctor, a professional representing a social service agency; a disability agency or rehab clinic; or other provider that can verify the disability.

Page 21: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATIONSFor an accommodation to be reasonable there

must be an identifiable relationship or nexus between the requested accommodation and the individual’s disability.

Page 22: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

WHAT IS REASONABLE?The requested accommodation must be

reasonable:

*It does not impose an undue financial and administrative burden on the housing provider.

*It does not fundamentally alter the nature of the

housing provider’s operation.

Page 23: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Request for Assistance Animal is a Reasonable Accommodation under

the Fair Housing Act and Section 504 of the

Rehabilitation Act of 1973

Page 24: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

ASSISTANCE ANIMALS

Assistance animals are not pets.

Assistance animals include service animals and emotional support/therapy and comfort animals.

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Are animals that provide assistance, or perform tasks for the benefit of a person with a disability, or provide emotional support that alleviates one or more symptoms or effects of a person’s disability.

Do not need to be trained or certified, serves a function for person with disability to alleviate their disability.

Are not just dogs and may include cats, birds, guinea pigs, miniature horses, capuchin monkeys, snakes, tarantulas, etc.

ASSISTANCE ANIMALS …

Page 26: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

HOUSING PROVIDERS MAY NOT…

Charge a pet deposit or a fee

Deny access to housing or indoor and outdoor public and common use areas associated with housing

OR

Impose breed, weight, number, or size limitations.

ASSISTANCE ANIMAL CONDITIONS

Page 27: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

ASSISTANCE ANIMAL CONDITIONS Both Pet policies and No pet policies

must clearly state that the policy does not apply to assistance animals.

HOUSING PROVIDERS…

May apply reasonable health and safety concerns, including ensuring that animals are not a threat or a nuisance.

May require owners to clean-up after animals and maintain control of animals.

Page 28: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Provide tenant with lease violations

Charge tenant for damagesEvict the tenant, not the

animal

REMEDIES IF ANIMALS ARE A PROBLEM

Page 29: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

“SERVICE ANIMALS” UNDER THE ADA

Page 30: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Title II of the ADA applies to public entities, including public entities that provide housing (e.g. public housing agencies, state and local government housing, housing provided at state universities and other places of education.)

Title III of the ADA applies to places of public accommodation, such as rental offices, shelters, some types of multifamily housing, assisted living facilities, and housing at places of education.

AMERICANS WITH DISABILITIES ACT APPLICATION

Page 31: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

DOJ’s revised ADA regulations define “service animal” narrowly as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

In some cases, the ADA definition also includes miniature horses.

The provision of emotional support, well-being, comfort, or companionship does not constitute work under this ADA definition.

ADA DEFINITION OF A “SERVICE ANIMAL”

Page 32: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

The ADA has different requirements than the Fair

Housing Act.

Entities covered by the ADA may only make two inquiries to

assess requests under the ADA:

1.) “Is this a service animal that is required because of a disability?” 2.) “What work or tasks is the animal trained to perform?”

ADA INQUIRIES

Page 33: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Covered entities may not ask about the “nature or extent of a person’s disability.”

Covered entities may not require documentation or proof.

Covered entities may not ask the two questions if it is “readily apparent that the animal is trained to do work or perform tasks for a person with a disability.” (EXAMPLE: A dog seen guiding a person with a visual impairment)

ADA INQUIRIES, CONT.

Page 34: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

NEW DEPARMENT OF JUSTICE ADA REGULATIONS

Recent Amendments to ADA regulations do not affect reasonable accommodation requests under the Fair Housing Act and Section 504.

Page 35: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

ADA NOT APPLICABLE IN HOUSING Under the Fair Housing Act and Section

504, individuals with disabilities may request reasonable accommodations for assistance animals , including all animals, not just dogs or miniature horses.

Housing providers must meet broader Fair Housing Act/Section 504 standard in deciding whether to grant reasonable accommodation requests for assistance animals.

Page 36: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

VISITING ASSISTANCE ANIMALS

Housing providers must allow visiting animals. • In Reno, NV, a housing provider was charged with

repeatedharassment and attempted eviction of a couple who had afriend visit with service animal.

• The tenant provided the landlord with documentation

showing the friend’s dog was a service animal. But the landlord would not make an exception to the property’s “no pet” policy. After the eviction was dismissed in court, the landlord continued to harass the tenant by posting signs by tenants door.

Page 37: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

Quiz

Page 38: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATIONS

QUIZ1. Is there a limit on the number of reasonable

accommodation requests a person with a disability may have?

2. Do verifications of a disability and a need for a reasonable accommodation have to be from a licensed Doctor?

3. Can a request be turned down if there is not a nexus between the type of disability and the requested accommodation?

Page 39: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATIONS

QUIZ4. Can a housing provider deny leasing to a person with a disability if they do not have any accessible

5. Does a housing provider have to approve a request for maintenance to take a person with a disabilities garbage out ? What are some alternatives?

Page 40: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REASONABLE ACCOMMODATION

QUIZ6. Can the housing provider require a tenant

to move into an accessible unit when one is available if the disabled tenant is currently in an non-accessible unit?

7. Can housing providers charge a tenant with a disability to transfer to an accessible unit from a unit that is not accessible?

Page 41: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

1. Can you limit the number, breed, size, or weight of an assistance animal?

2. Can you deny an Assistance animal if it is not trained or certified?

3. Can you require the tenant to request another reasonable accommodation if they acquire a different animal?

4. Can you evict an Assistance Animal?

ASSISTANCE ANIMAL QUIZ

Page 42: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

ASSISTANCE ANIMAL QUIZ

5. Can a housing provider require a tenant to acquire rental insurance due to their assistance animal?

6. Can a housing provider require a tenant to have their assistance animal spayed or neutered?

7. How often can a housing provider verify a reasonable accommodation request?

Page 43: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

TO FILE A FAIR HOUSING COMPLAINTFile a fair housing complaint by

using HUD’s On Line Form accessible through our Web sitehttp:www.hud.gov

File by calling toll free in Denver 1-800-877-7353File by calling a FHIP or a FHAP in

your area

Page 44: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

FHEO Notice 2013-01, Service Animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs, http://portal.hud.gov/hudportal/documents/huddoc?id=servanimals_ntcfheo2013-01.pdf

U.S. Department of Housing and Urban Development and U.S. Department of Justice: Joint Statement on Reasonable Accommodations under the Fair Housing Act, www.hud.gov/offices/fheo/library/huddojstatement.pdf

DOJ ADA Technical Assistance on Service Animals http://www.ada.gov/service_animals_2010.htm

MORE INFORMATION

Page 45: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

REMEDIES FOR DISCRIMINATIONACTUAL ECONOMIC DAMAGESCOMPENSATION FOR PAIN AND SUFFERING

AND NON-ECONOMIC INJURYATTORNEYS FEESCIVIL PENALTIESPUNITIVE DAMAGES

Page 46: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

FAIR HOUSING:It’s Not an Option

Its the Law!

Page 47: Fair Housing,  Section 504 & Reasonable Accommodations/Assistance Animals

QUESTIONS?

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For more information, contact:Michele Hutchins, Equal Opportunity

Specialist Office of Fair Housing & Equal

Opportunity Utah State HUD Office

125 S. State Street, Room 3001 Salt Lake City, UT 84138

(801) 524-6097-Direct line (801) 524-6909-TDD/TTY line

1-800-877-7353 – Denver Toll Free email: [email protected]