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FbF bioServer – Quick Start Guide

Fulcrum Biometrics LLC 1

Administration Manual

This Administration Manual provides information

and help on FbF bioServer configurations and

Administration after it has been installed and

commissioned.

Fulcrum Biometrics, Inc. USA

16108 University Oak

San Antonio, TX 78249

Office: +1-800-430-4601

Intl: +1-210-257-5615

Fax: +1-210-257-5769

[email protected]

www.fulcrumbiometrics.com

Version: 0.1, No: BSRVR20-AM01

FbF bioServer 2.0

Released on: August 26, 2011

mailto:[email protected]

http://www.fulcrumbiometrics.com/

FbF bioServer – Administration Manual Content


Content

1. Introduction ............................................................................................................................. 3

2. Requirements for FbF bioServer .............................................................................................. 4

3. Overview of FbF bioServer....................................................................................................... 5

4. Installation ............................................................................................................................... 7

4.1 Installation of WE7S: ....................................................................................................... 8

4.2 Installation through Standalone Installer: ..................................................................... 10

5. FbF bioServer Administration Application ............................................................................. 13

5.1 Add\Edit a Matching Server ........................................................................................... 14

6. Understanding Taxonomy ..................................................................................................... 17

7. Uninstall FbF bioServer .......................................................................................................... 19

8. FAQs ....................................................................................................................................... 20

FbF bioServer – Administration Manual Introduction


1. Introduction This Quick Start Guide provides information and guidance on installation and commissioning

FbF bioServer. To make this document short and easily accessible to users, only basic

functionality and most common scenarios have been considered.

To make this guide more comprehensive and to attract your attention to a important facts

and information, this guide uses notation icons. All these notation icons are listed below

with their meanings:

Attention Required

Important Information

[email protected] www.fulcrumbiometrics.com

Email Address. Click it to open the default emailing program Website Link. Click it to open the website in you default internet browser

Detailed information on other prospective of FbF bioServer can be obtained from the

following sources:

1. For information on Maintenance and Administration, refer to “FbF bioServer - User and

Administration Manual“.

2. For information on how to develop client application, refer to “FbF bioServer -

Developer’s Guide”.

3. For any other information, contact Fulcrum Biometrics Support Team at

[email protected]

mailto:[email protected]

http://www.fulcrumbiometrics.com/

[email protected]

FbF bioServer – Administration Manual Requirements


2. Requirements for FbF bioServer AREA REQUIREMENTS

Operating System Windows 7

Windows 7 Embedded Standard

Windows Server 2008

Processor Intel® Pentium® IV, 2GHz or faster processor (or equivalent)

Memory Requirements 2GB of RAM or higher

Installation Footprint Approximately 100 MB

Database Microsoft SQL Server 2008 R2 or higher

Web Server Technology IIS Server 7.0 or higher

Logical ports used by application

80: To send request to Standard Service from other machines.

8523: To access FbF bioServer’s WCF based web service. 8534: To access FbF bioServer’s Web Service.

FbF bioServer – Administration Manual Overview


3. Overview of FbF bioServer The FbF bioServer is a high-speed, high-volume biometric transaction-processing engine

with an objective of eliminating the time and cost required to develop and integrate a

scalable biometric matching server.

The FbF bioServer represents an abstraction of multiple biometric algorithms and server

topologies into a single, unified, message-based biometric identification and verification

platform. Using the same common messaging architecture that is used by the FbF Device

Listener, the bioServer is able to greatly simplify the process of submitting biometric

identification requests and receiving results. The synchronous Windows Communication

Foundation (WCF) interface is designed to provide a rapid response with a biometric result.

The bioServer is designed to support scalable deployments ranging from a single PC-class

computer to hundreds of servers distributed across a wide area network. With a common

strategy across such a large variance in operating capacity, the bioServer is able to more

effectively serve as a universal model for processing biometric requests in both small scale

and nation scale solutions. Further, this scalability will allow the bioServer to more

effectively be deployed in remote and distributed processing scenarios where 1,000’s of

local servers are required in the absence of reliable network connectivity (e.g. developing

nations and military applications).

The core of the bioServer architecture is the suite of biometric engines that are developed

by Neurotechnology. While the bioServer will support engines from other developers, the

multi-modal, highly scalable design of the Neurotech engines is ideally suited to the strategy

of the bioServer. Each bioServer will include a minimum of one NServer (the most basic

Neurotech server) and any combination of Cluster Servers and Accelerators to meet the

performance requirements of the installation. Further, the data model of the bioServer

includes a unique taxonomy that allows for unlimited number of organizations to securely

store their biometrics on common servers. This unlimited data segregation means that a

single, hosted instance of the bioServer could easily handle thousands of organizations

without fear of comprising their data integrity or impacting their individual transaction

performance. This ability to host large-scale biometric server farms is particularly suited to

FbF’s ability to operate in a true web environment and allow for instantly deployed

software-as-a-service business models.

FbF bioServer – Administration Manual Overview


FbF bioServer is compromised of various components which are:

1. FbF WCF Web Service: FbF bioServer exposes its web service to receive biometric-

transaction calls from various clients. This web service sits on the core component of

FbF bioServer which is responsible for all the operations done on FbF bioServer.

2. FbF Web Service (Standard Service): It is a web service running on HTTP protocol

provided by FbF bioServer for quick integration of client applications with FbF bioServer.

3. FbF Matching Engine: This component is responsible for all the Identification and

Verification operations done on the FbF bioServer.

Figure 1, shows the different components of FbF bioServer and how they are tied and

communicate with each other. Figure also show how the client application can

communicate with bioServer as per their requirement on different interfaces exposed to

them.

Please note the recommended method used to host licenses for Server as well as clients

application of bioServer. License server can also be created on a machine different than the

machine where bioServer is deployed.

FbF BioServer and Clients Apps

FbF bioServer

Matching Server FbF Web Service (IIS 7.0)

(Standard Service)

FbF Web Service (Windows

Comm. Framework)

FbF Engine DB

Client apps inheriting FbFBioService

Class (using Windows Comm.

Framework)

Client apps interacting to web

service using SOAP over HTTP

License Server

FbF bioServer – Administration Manual Installation


4. Installation There are two methods of installing FbF bioServer on a machine. Two methods are listed

below:

1. Windows Embedded 7 Standard: Windows Embedded 7 Standard operating system

image (ISO) with FbF bioServer pre-installed and pre-configured on it.

2. Standalone Installer: A bioServer installation program which basically installs and

configures bioServer on existing operating system.

FbF bioServer – Administration Manual Installation of WE7S


4.1 Installation of WE7S:

RAR files available on the download link provided to you are the segments of DVD ISO

image of FbF bioServer 2.0 WE7S. Follow the procedure below in order to re-generate

the ISO image using these segments. Please note that you need to have latest version

of WinRAR software installed on your machine to perform step 3 and 4 below.

1. Click on the download link. It will take you to the “FbF BioServer 2.0 WE7S” License

Agreement and Download page.

2. This page displays the “End User License Agreement (EULA)” of bioServer. Please

read it carefully.

3. If you agree to the EULA: a. Please enter your Name and Email Id in the “Name and Email-Id” field b. Check the “I Agree” checkbox and click “Continue” button to go to the

Download Page. 4. On download page, select any one or all the parts of the ISO image that you want

to download. If you have selected more than one part, FileAnyWhere will zip all

the selected part together in a single file and start the download of the same.

5. Once you have downloaded all the 18 part of the ISO image on your computer,

place them in a single directory\folder.

6. Right click on any one of it and start the extraction process using WinRAR

software. Provide the desired location to save the ISO image when asked by

WinRAR software.

7. WinRAR will automatically locate and start extraction of all the parts (starting with

first) and will save the complete ISO image in the end of the extraction process on

the provided location.

8. Once you have recreated the ISO image, you can use it to install either on a virtual

machine or a read hardware.

9. To install it on a virtual machine, simply create a new virtual machine and provide

the ISO image as OS installation media.

10. To install it on a real hardware, you will first have to burn the ISO image on a DVD

media. Also, it is highly advisable to burn the DVD in 4x speed. High speed burning

may result in non-functional DVDs.

FbF bioServer – Administration Manual Installation of WE7S


11. Insert the bioServer DVD media burned using the downloaded ISO image into the

DVD drive of the machine where you want install bioServer WE7S and boot your

computer using the same.

12. Once computer boots using the bioServer DVD media, it will automatically start

the bioServer WE7S install on the host computer. Follow the on screen instructions

to install the bioServer in desired configuration.

Please make sure that you use “Create DVD from ISO image” option to create installation DVD. Simple burning the ISO image as file on the DVD will not work

All the Data will be lost on the drive where FbF bioServer WE7S will be installed. Users are recommended to perform thorough backup of the drive where they are planning to install bioServer WE7Sif they have any useful data on it.

During the bioServer WE7S installation, you will be asked for your preference on following settings. Choose the options as per your requirements. 1. Windows Embedded 7 License Agreement 2. Logical Drive partition to install bioServer WE7S. You can also Create, Delete

or Format partitions at this stage. Please remember that all the data will be lost on drive on which Create, Delete or Format option will be used.

3. Country and Language Settings 4. System Date and Time

FbF bioServer – Administration Manual Installation (Standalone)


4.2 Installation through Standalone Installer:

Standalone installer helps you to install FbF bioServer on a machine that already has

an Operating System installed on it and meets all the above mentioned requirements.

Follow the list of instructions below which will guide you through the process step by

step.

1. Run the “FbF bioServer.exe” file standalone installer provided to you as bioServer

installation program.

2. Installation program will display FbF bioServer End User License Agreement (EULA). Please read the license agreement carefully and if you agree to it, click the “Accept” button to indicate your acceptance and continue installation.

3. Installer will then run a various checks on your computer for the FbF bioServer

Pre-requisites (required framework and other software dependencies). After the

tests are complete, setup will display a report as visible in the image above. If any

of the pre-requisite is not present on the target machine, you should install the

pre-requisite manually and start the FbF bioServer installation again.

Sometime Installer is not able to detect MS SQL Server instance on the machine thus provides you with an option to move forward.

If you decide to move forward, installer assumes that there is a SQL Server instance on the machine which you are aware of. If you are not sure about the presence of SQL Server on your machine then contact your Administrator to provide you with the details. The image for the scenario has been shown above.



4. Provide the installer with the directory name where you want to install FbF

bioServer. Default installation path is:

a) For 32-bit OS: “c:\Program Files\Fulcrum Biometrics\FbF bioServer”

b) For 64-bit OS: “c:\Program Files (x86)\Fulcrum Biometrics\FbF bioServer”

5. Provide installer with database server details, so that installer can setup a database for FbF bioServer. You will have to provide the credentials of database user “sa” or any other user with equivalent privileges.

6. If any database with name used by FbF bioServer for its internal database is already present on the server, then installer is designed to overwrite the database after a warning as visible in the image.

If you wish to take the backup of the existing database, then click “No” and run the FbF bioServer setup again after the backup is complete



7. Enter the Taxonomy details which were provided to you at the time purchase.

8. Enter the License Server IP Address and Port Number. It is recommended to use

you bioServer machine also as your License Server. In this case, use following

values.

If you wish to create\host license server on some machine other than bioServer

then use the corresponding IP Address and Port Number.

Providing a wrong License Server IP Address and port will make FbF bioServer unable to acquire different license. FbF bioServer does not starts perform any operations in the absence of required licenses.

To learn how to create\host a License Server, read the License Server section in FbF bioServer User and Administration Guide.

License Server IP Address 127.0.0.1 License Server Port Number 5000

FbF bioServer – Administration Manual Administration


5. FbF bioServer Administration Application FbF bioServer Administration Application is installed with all the version of FbF bioServer. It

can be launched by clicking on the “FbF bioServer Admin” shortcut created on the User’s

Desktop.

FbF bioServer Administration utility allows users and administrators to monitor bioServer’s

state and easily change different configurations parameters. Below is a snap shot of FbF

bioServer Administration Utility and brief description of controls marked with number.

1. FbF bioServer Status: Its shows the current state of the FbF bioServer like Initializing,

Started, Stepped etc (Ex. In above figure, FbF bioServer is in Stopped state). This section

also allows user to start\stop FbF BioServer by clicking at the corresponding buttons.

2. Home Tab: This tab allows user to modify the internal configuration related to matching

and data processing done by FbF bioServer.

This application must be started under Administrator privileges else it will fail to start.

FbF bioServer – Administration Manual Add\Edit Matching Server


a) Add New: Use this button to add a new instance of matching engine.

b) Edit: Use this button if you want to modify an existing instance of matching server.

3. Server Configuration Tab: This tab allows you to modify FbF bioServer database and

license related configuration as showing in the image below. Before changing License IP

and port, make sure that you have a license server running on the provided network

location else application will display a message as shown in the image.

5.1 Add\Edit a Matching Server

To add a new matching server, click on the “Add New” button to open a form which

will allow you to provide the configuration of the new instance of matching engine.

FbF bioServer need to be stopped before making any changes in the configuration. This is to avoid conflicts between the configuration being used by the bioServer while its running and the new configuration.



FIELD NAME DESCRIPTION

Server Description It is the user defined name of the server matching engine which will help you to identify it and its purpose later.

Server Type This property allows you to select the type of engine you want to create. It can have any of the 3 values listed below: 1. NServer (Default Value) 2. Cluster Server 3. Accelerator “Server Type” property categorizes the matching engines on the bases of matching speed, load and record volume; they are capable of handling efficiently. Please note that all the different server types require different type of licenses.

Thread Count This property allows you run multiple matching threads within a Matching Engine to increase server response time. Its default value is 1 which means by default there is only one matching thread running per Matching Engine. If thread count value is set as “0”, matching engine will not start and will not perform any operation.

MegaMatcher Server IP, Server Port and Server Admin Port

These set of properties specifies the location of Mega Matcher Server (Matching Server) which is used to create the new Matching Engine. Default Value are: 1. Server IP: 127.0.0.1 2. Server Port: 25452 3. Server Admin Port: 24932

Taxonomy This property allows you to select the Taxonomy for which the new Matching Engine should work. For more information on Taxonomy and their role in FbF bioServer, read the “Using Taxonomy” Section. If your desired taxonomy is not listed in the options, you can add new Taxonomy by click “+” button adjacent to the Taxonomy options. Default value for this field is “78248:0:0:0:0:0:0:0”

Location Categories This property allows you to select the biometric locations which you want the new Matching Engine to consider. Biometric templates of all the other Biometric Location will be ignored during matching process. It can have any of the 5 values listed



below: 1. Finger 2. Unknown 3. Palm 4. Iris 5. Face Default value for this field is “Unknown”

Editing Matching Server Details

To edit any existing Matching Engine, select the entry in the grid on the “Home” tab

and click “Edit” button above the grid. It will open a form similar to “Add New” form

as shown in the image below which will allow you to change the configuration values

of selected Matching Engine.

FbF bioServer – Administration Manual Understanding Taxonomy


6. Understanding Taxonomy Taxonomy is basically process of identifying and dividing available resources sharing similar

properties into different groups. Taxonomy also allows defining relationship schemes like

parent-child hierarchy for parent groups and their child groups (Ex. “Company” is a parent

group which normally have different departments like “Finance”, “Administration” and

“Human Resource” as subgroups, each of which can further have different “Team of

workers” as third level sub-groups under them)

Kingdom Phylum Class Order Family Genus Species

78248 0 0 0 0 0 0

78248 1 0 0 0 1 0

FbF bioServer uses Taxonomy to classify the biometric data (Templates) into different

logical groups. Classification of data under different user defined taxonomies makes it

possible to dedicatedly run an instance of Matching Server for a particular Taxonomy which

is nothing but a set of Biometric data (Templates). A FbF bioServer can have multiple

instance of Matching Server dedicatedly working on different taxonomy. (To know how to

create multiple instance of Matching Server, please refer to “Add\Edit a Matching Server”

section)

A matching server instance only operates on the Biometrics data registered under the

taxonomy it is running for (including its child groups). For example, a fingerprint matching

request sent to bioServer for Taxonomy “78248:2:0:0:0:0:0:0” will be only matched against

the data classified under the given Taxonomy and its child group i.e. “78248:2:X:X:X:X:X”

(where X could be any number between 0 to 9) including Taxonomy “78248:2:1:0:0:0:0”

bioServer

Matching Database under Parent Taxonomy 78248:0:0:0:0:0:0

Matching Database under

Taxonomy 78248:1:0:0:0:0:0


Taxonomy 78248:2:0:0:0:0:0


Taxonomy 78248:2:1:0:0:0:0

bioServer Matching Engines running for different Taxonomies

Matching Engine

(78248:0:0:0:0:0:0)

Matching Engine

(78248:1:0:0:0:0:0)

Matching Engine

(78248:2:0:0:0:0:0)

Matching Engine

(78248:2:1:0:0:0:0)

FbF bioServer – Administration Manual Understanding Taxonomy


Some of the major advantages and features achieved by the use of Taxonomy are:

1. Biometric Data Isolation: Total Biometric data can be divided under different Taxonomy

groups which makes it possible to complete isolate the biometrics of one group from

others. To understand it thoroughly, consider the case when the biometric data of 2

different companies is stored on the same bioServer. By storing the Biometric data of

these 2 companies under 2 different taxonomies (Ex. “78248:1:0:0:0:0:0:0” and

“78248:2:0:0:0:0:0:0”), it is possible to provide seamless isolation and privacy to each

one of them from the other during all the Biometric Processes like Enrollment,

Generalization and Matching.

2. Load Distribution and Balancing: By dividing the complete Biometric data logically

under different taxonomies and running multiple instances of matching servers (one

instance per Taxonomy with different configuration) the total operational load on a

bioServer can be divided and balanced easily.

FbF bioServer – Administration Manual Uninstallation


7. Uninstall FbF bioServer Like any other installed application, FbF bioServer can also be uninstalled from Control

Panel of the machine. Steps to Uninstall FbF bioServer are:

1. Go Control Panel of the machine.

2. Find Installed Application with name “FbF bioServer” click on the application and then

click Uninstall.

3. A pop up may occur stating some of the FbF bioServer services will also be uninstalled,

Click Ok.

4. Once Uninstall of FbF bioServer is completed it will prompt for a restart, Click Ok, so that

changes made to machine can come into effect.

FbF bioServer – Administration Manual FAQs


8. FAQs Q: What is FbF bioServer V2.0 (WE7S)?

A: FbF bioServer V2.0 (WE7S) is a “customized” Windows Embedded 7 Standard (WE7S)

operating system with FbF bioServer V2.0 preinstalled on it. We have customized the

Windows E7 Standard as per the requirement and packaged FbF bioServer with that to

give users an “Out Of Box Experience (OOBE)” when they install the operating system on

a computer.

Q: Do I need to have any license to install FbF bioServer (V2.0 WE7S)?

A: Yes, in order to install and run FbF bioServer (V2.0 WE7S), user needs to have 2 different

licenses.

1. Windows E7S Run Time License: This license is pre-built into the FbF bioServer

image provided to you.

2. FbF bioServer V2.0 License: This is an explicit license user need to have in order to

run FbF bioServer on any machine.

Q: What is FbF bioServer V2.0 License?

A: FbF bioServer V2.0 License is a combination of different sub-licenses which are provided

to you as per your requirements. Few of these sub-licenses are mandatory to run the

FbF bioServer and others are optional depending on what Biometric modality you want

to work on (Like Fingerprint, Face, Iris etc).

Following sub-licenses are possible in a FbF bioServer License:

1. Fulcrum Server (Mandatory)

2. Fingerprint Fast Matcher (Optional: Required if you want to perform fingerprint

matching on FbF bioServer)

3. Face Fast Matcher (Optional: Required if you want to perform Face matching on FbF

bioServer)

4. Iris Fast Matcher (Optional: Required if you want to perform Iris matching on FbF

bioServer)

Q: What does an FbF bioServer V2.0 License looks like?

A: FbF bioServer V2.0 License (applicable to other Fulcrum Licenses also) comes in two

forms to solve 2 most common scenarios.

1. Movable USB Dongle Based License: USB Dongle (License container) based licenses

are best suited for development environment because they are not bound to any

specific machine hardware. USB dongle (License Container) can be plugged in to any



machine and installed within a couple of minutes. When the development is over,

USB dongles can also be used in production environment also.

2. Immovable File Based License: File (License container) based licenses are hardware

bound licenses. License file is generated using a unique key which is generated on

the target hardware. Files based Licenses are best suited for Production

environments (Server Machines, Kiosks Client Machines)

Q: Can I install FbF bioServer V2.0 WE7S on my development machine where I have

installed Visual Studio for developing client applications?

A: No. FbF bioServer V2.0 WE7S is an operating system with trimmed functionalities which

would require a dedicated hardware. It can be installed on any hardware having x86 or

x64 architecture. In such scenarios you can use FbF bioServer Standalone Installer.

Q: What is the recommended hardware configuration for host machine running FbF

bioServer V2.0 WE7S?

A: FbF Server V2.0 is highly scalable and flexible solution which makes it capable of even

running on “Atom” processor based net-books having very limited processing power to

a high end rack mounted servers with multi core processing units. So the right answer to

this question would be: “It depends on your business requirements”

For Example:

1. If you are building a small scale attendance system for a specific group of people or

something similar to that, a medium desktop hardware (with C2D processor, 4 GB

RAM) would be suffice to run the FbF bioServer.

2. If you are targeting for a large scale solution, you should select a more power

hardware which can handle the expected processing load.

Below is the different Hardware Configuration required to install FbF bioServer V2.0

WE7S.

1. Minimum Hardware Requirement:

Intel Atom Processor

2 GB of RAM

100 GB of Hard Disk (More hard disk space may be required depending on

quantity of biometrics data)



DVD ROM Drive or USB 2.0 Ports for installation. If you prefer to perform the

installation using a Universal Flash Drive (UFD), please make sure that target

hardware supports booting from USB ports.

2. Recommended Hardware Configuration:

Intel P4 Core 2 Duo Processor

4 GB of RAM

100 GB of Hard Disk (More hard disk space may be required depending on

quantity of biometrics data).

DVD ROM Drive or USB 2.0 Ports for installation. If you prefer to perform the

installation using a Universal Flash Drive (UFD), please make sure that target

hardware supports booting from USB ports.

Q: I have downloaded FbF bioServer V2.0 (WE7S) image and I have a machine with the

recommended hardware configuration. How should I proceed for installation?

A: The image contains the content of a bootable DVD or UFD. Follow the steps below in

order to install and configure FbF bioServer V2.0 WE7S on your target hardware.

1. Unzip the downloaded content and copy the same into a bootable DVD drive or a

Bootable UFD. (To learn how to create and boot your machine from a bootable UFD,

read the relevant FAQs)

2. Insert the bootable DVD\UFD into the system and reboot the machine.

3. If your system’s BIOS is configured to boot from DVD ROM\USB Stack, system will

automatically start booting from bootable media. To learn how to configure the

BIOS of your system to boot from bootable media like UFD, please read the relevant

FAQs.

4. Follow the onscreen instruction during installation of FbF bioServer V2.0 WE7S. Like:

a. Accept EULA before stating the installation.

b. Allows you to Partition, Format and choose the Drive Partition on which you

would like to install FbF bioServer V2.0 WE7S.

c. Time Zone and Language Settings to use after installation.

d. Your system will reboot 2~3 times during the installation. It is recommended to

remove the bootable media (DVD \UFD) before the reboot else system will boot

from the bootable media again and the installation will start from the beginning.

If this happens, simply remove the bootable media and reboot the system.

Installation will automatically continue from the point it was paused earlier.

5. Certificate Installation: When the FbF bioServer V2.0 WE7S installation is complete,

certificate installation is the one last step which needs to be performed as a part of

post installation process. This certificate is a mandatory component of FbF bioServer

and is completely machine dependent. Hence, it needs to be installed explicitly after



everything is installed on the target machine. Follow the steps below in order to

install the certificate on your FbF bioServer Machine:

a. Login to an Administrative Windows Account on FbF bioServer Machine.

b. Reach to the pre-installed FbF bioServer directory on the path “<Root Drive

Letter>:\Program Files\Fulcrum Biometrics\FbF bioServer\Certification”.

c. Run the SelfCert.exe with elevated privileges. To do this, right click on

“SelfCert.exe” and click “Run as Administrator” option.

d. This action will execute a small program which will generate and install license

on your machine. Depending on hardware, License generation may take a couple

of minutes. Let the process complete.

e. When the certificate will be installed successfully, you will receive a notification

message for the same and also a request to reboot the machine.

f. Reboot the machine to finalize the installation and configuration of FbF

bioServer.

Q: I have completed the FbF Server V2.0 WE7S installation but Login prompt won’t let me

log in to Windows? I do not have the password to login.

A: FbF bioServer V2.0 WE7S Contains Windows Embedded 7 operating system along with

pre-configured FbF bioServer 2.0 on it which runs under the pre configured

administrative user called “FbF bioServer”. Please contact an authorized representative

of Fulcrum Biometrics about your situation. We will help you out with everything you

need.

Q: I have completed the installation of FbF Server V2.0 WE7S, how can I connect server

machine to my Local Area Network?

A: FbF bioServer V2.0 WE7S is preconfigured to connect to join the available network (wired

or wireless, whichever is available) and acquire the IP address from DHCP. Follow the

steps below to connect FbF bioServer Machine to the LAN.

1. Wired Network:

a. Connect the Ethernet cable to the LAN network adaptor (RJ45 connector) of FbF

bioServer Machine. Make sure that the Ethernet cable has a sound connectivity

to the network backbone on the other end.

b. FbF bioServer will automatically acquire the IP address from the LAN’s DHCP

server. You can consult your network administrator to know the IP Address

assigned to FbF bioServer Machine (Machine name is FBFBIOSERVER-PC).

Making any kind of changes to operating system, configuration or programs installed on it is not encouraged without consulting Authorized Representative of Fulcrum Biometrics.



Alternatively, you can ping the FbF bioServer machine name which will reveal the

IP Address acquired by the machine.

c. If there is no DHCP Server is available on the LAN, FbF bioServer will fail to

acquire a valid IP Address. It is highly recommended to consult an authorized

representative of Fulcrum Biometrics in this situation. Before making any

changes to the operating system. If you are an advance user, after consulting a

Fulcrum Biometrics Administrator, you can manually login to FBF bioServer

machine and set suitable static values for “IP Address”, “Subnet Mask”, “Default

Gateway” and “DNS Server”. To learn how to login to a valid Windows account

on FbF bioServer Machine, refer to the relevant FAQs.

2. Wireless Network:

a. Make sure that wireless network you want FbF bioServer machine connect to is

up and broadcasting.

b. Login to FbF bioServer’s Windows Maintenance Account and connect it to the

desired wireless network. You may have to provide wireless network connection

keys depending on security applied on your wireless network.

c. Make the FbF bioServer wireless network adaptor to remember the wireless

network with respective login credentials and configure the adaptor to join the

same wireless network every time.

d. On successful connection, FbF bioServer will automatically acquire the IP address

from the wireless LAN’s DHCP server.

e. If there is no DHCP Server available on the wireless LAN, FbF bioServer will fail to

acquire a valid IP Address. It is highly recommended to consult an authorized

representative of Fulcrum Biometrics in this situation. Before making any

changes to the operating system. If you are an advance user, after consulting a

Fulcrum Biometrics Administrator, you can manually login to FBF bioServer

machine and set suitable static values for “IP Address”, “Subnet Mask”, “Default

Gateway” and “DNS Server”.

FbF bioServer V2.0 WE7S image comes with generic wired Ethernet card driver which works with most of the wired Ethernet adaptors. If in case the drivers for the network adaptor are not installed, you will have to install it manually by logging in to a valid windows account on the FbF bioServer Machine.

To learn how to login to a valid Windows account on FbF bioServer Machine, refer to the relevant FAQs.



Q: My FbF bioServer V2.0 WE7S is connected to the LAN, how can I remotely connect to it

using Windows Remote Desktop Connection (RDP)?

A: FbF bioServer operating system is preconfigured to accept Remote Desktop Connections

from other machine in the same Local Area Network on port number “33891”. You

should consult a authorized representative of Fulcrum Biometrics to get Windows

Maintenance Account’s User Name and Password.

1. If you know the IP Address of FbF bioServer Machine: Open the Windows RDP tool

on your machine and use “<FbF bioServer IP Address>:33891” to connect to FbF

bioServer.

2. If you do not know the IP Address of the bioServer Machine: Open the Windows RDP

tool on your machine and use “FBFBIOSERVER-PC:33891” to connect to FbF

bioServer.

Q: Can I install different third party software that I need on FBF bioServer Machine? Or

can I use the IIS installed on FbF bioServer Machine to host other items?

A: The operating system and other supporting software installed on FbF bioServer V2.0

WE7S machine are specially tuned to specific settings to achieve high performance

along with maximum stability. And in order to maintain the same, it is highly

recommended and encouraged running FbF bioServer in a controlled environment on a

dedicated machine. Installation of any third party software or any kind of modification

in the operating system may impact performance of FbF bioServer.

Q: What type of network environment is required in order to connect to FbF bioServer

V2.0? Can I just use a household wireless environment?

A: There is no special network requirement for connecting to FbF bioServer. You can

connect and communicate with FbF bioServer in “Large Scale Active Directory Driven

Environment” or even in a “House Hold Wireless Network”.

Q: Does the Windows Embedded Standard 7 "Build an Image" option replace my existing

Windows OS or add the new OS and allow running both?

A: Installation of FbF bioServer V2.0 WE7S requires a separate hard drive partition for

installation. All the content on the select partition are erased in the early stages of

FbF bioServer V2.0 WE7S image comes with generic Ethernet card driver which works with most of the wired Ethernet adaptors. If in case the driver for the network adaptor is not installed, you will have to install it manually by logging in to a valid windows account on the FbF bioServer Machine.



installation. Hence, it is highly recommended to take the backup of all the valuable

information on the target partition before proceeding for the installation process.

The correct way to install FbF bioServer V2.0 WE7S is to boot the machine with an FbF

bioServer bootable DVD\UFD and follow the on screen instructions to complete

installation.

Yes, you can install multiple operating systems along with FbF bioServer V2.0 on

different partitions of a hard drive of your system with a limitation that you would be

able to boot into and run only one operating system at a time.

Q: I have installed FbF bioServer as instructed on a standalone machine and connected it

to LAN. Is there any post installation configuration required in order to bring the FbF

bioServer up in running state?

A: Yes, a machine specific certificate needs to be installed on the machine as a part of post

installation configuration. This certificate is a mandatory component of FbF bioServer

and is completely machine dependent. Hence, it needs to be installed explicitly after

everything is installed on the target machine. Follow the steps below in order to install

the certificate on your FbF bioServer Machine:

Please contact an authorized representative of Fulcrum Biometrics and he will assist you

with the situation.

Q: I know how to boot a machine using bootable DVD Drive but how booting from a UFD

works?

A: Different BIOS implementations can support booting from USB devices in the following

ways. Boot the system to BIOS menu and configure the system to any of the following

settings as per your requirement.

1. The BIOS might have a generic "Boot from USB disk" option that boots from any USB

disk detected that includes an active partition.

2. The BIOS might only let you select a specific USB disk to boot from.

3. The BIOS might let you configure which port to boot from.

Q: What are the advantages of booting from a UFD over DVD?

A: The following are the advantages of booting from a UFD over booting from an optical

drive:

1. Small form factor: UFDs bring the advantage of size and power. This means you can

build devices that have smaller form factors; the storage does not require the



majority of the space in a device. Power requirements for a UFD are also significantly

less than DVD ROMS because of a lack of moving parts.

2. Portability: The smaller form factor also increases portability; USB connectivity

makes it easy to replace the hardware if a failure occurs.

3. Better tolerance of shock, dust, and temperature: Because UFDs lack moving parts

and have reduced complexity, most UFDs are better able to handle shocks, dust, and

temperature variations compared to optical media.

4. Initial and Maintenance Cost: Initial investment and maintenance cost of using USB

media is way lower than optical media. Also, the UFDs are a reusable media which

allow virtually infinite number of read and write operation which is not true with

optical media.

Q: How can I convert a simple UFD to a bootable UFD?

A: Use the following set of instructions to make a UFD bootable:

1. Plug-in the UFD (4GB Minimum) to any Windows Vista or 7 machine where you have

administrative access to Window Command Line Tool.

2. Backup all the data from the UFD as we are going to format it to make it as bootable.

3. Open elevated (with administrative privileges) Command Prompt. To do this, type in

CMD in Start menu search field and hit Ctrl + Shift + Enter. Alternatively, navigate to

Start > All programs >Accessories > right click on Command Prompt and select run as

administrator.

4. When the Command Prompt opens, enter the following commands one by one:

a. DISKPART and hit Enter.

b. LIST DISK and hit Enter. Once you enter the LIST DISK command, it will show the

disk number, name and capacity of your UFD. In this step you need to enter all

the below commands one by one and hit enter. As these commands are self

explanatory, you can easily guess what these commands do.

c. SELECT DISK 1 (Replace the disk number in this command with your disk number)

d. CLEAN

e. CREATE PARTITION PRIMARY

f. SELECT PARTITION 1

g. ACTIVE

h. FORMAT FS=NTFS QUICK

i. (Format process may take few seconds)

j. ASSIGN

k. EXIT



5. Now plug out the UFD from the machine and plug-in again. By this point we have

made the drive bootable. You simply need to copy the desired content to the UFD

drive and reboot the machine.

6. If you have configured the machine’s BIOS to boot from UFD drive then you machine

will show the appropriate menu boot from the UDF.

Q: Why FbF bioServer Administrator Utility is showing the FbF bioServer in Starting State?

A: There are two reasons for the above scenario. First, is that FbF bioServer is actually

starting and is taking some time to start as FbF bioServer database has huge amount of

data. Secondly, some unknown error is occurring during starting of the FbF bioServer

and FbF bioServer is continuously trying to start. In this case an Error will be logged in

“Event Logs” of the Operating System. Please provide our support team with this error,

so that our support is able to resolve the error as soon as possible.

Q: How do I move my bioServer database to other database server?

A: FbF bioServer is designed to work with any remote/local instance of MS SQL Server 2008.

Follow below mentioned steps to transfer FbF bioServer database to other instance of

MS SQL Server:

1. Take backup of database named “fbfserver v1” and restore it at new server instance.

2. Run FbF bioServer Administrator Utility and go to “Server Configuration” tab.

3. Stop FbF bioServer using stop button present on FbF bioServer Administrator Utility.

4. Change the details of the section under “Database”, so that it points to your new

SQL Server.

5. Click on “Apply” button. If everything is correct then you will receive a success

message, else if any of the input provided is not correct then you’ll receive an error

message.

6. Start the FbF bioServer using Start button on FbF bioServer Administrator Utility.

Q: How do I change my License server details?

A: Changing License server details is very easy using FbF bioServer Administrator Utility.

Follow below mentioned steps to change License server details:

1. Run FbF bioServer Administrator Utility and go to “Server Configuration” tab.

2. Stop FbF bioServer using Stop button present on FbF bioServer Administrator Utility.

3. Change License server IP and port under the section “Server”.

If no special user is created for FbF bioServer on new SQL Server, then provide credentials for ‘sa’ user or any other user with equivalent permissions.



4. Click on “Apply” button. If everything is correct then you will receive a success

message, else if any of the input provided is not correct then you’ll receive an error

message.

5. Start the FbF bioServer using Start button present on FbF bioServer Administrator

Utility.

Q: When I try to Invoke FbF Web Service (WCF Service) I receive “An unsecured or

incorrectly fault error”, how do I solve this problem?

A: There is more than one cause for this problem. Causes and solutions are provided below:

1. Cause: FbFEngine Certificate is not present on the server machine.

1. Solution: FbF bioServer itself creates a self signed certificate for the security purpose

with name “FbFEngine” if this certificate is not present on server machine under

“Trusted People” folder, please contact Fulcrum Support Department in order to get

certificate installed on your machine.

2. Cause: Server and Client machine time are out of sync.

2. Solution: Mostly this is the cause for above mentioned issue. Please check that

server machine’s time and client machine’s machine are in sync.

Q: I am not able to access FbF Web Service (WCF Service), every time it says that “Remote

machine actively refused the connection”, how do I solve this problem?

A: There is more than one cause for this problem. Causes and solutions are provided below:

1. Cause: Server machine is not on the network.

3. Solution: Make sure that server machine is on the network and the machine is

accessible to your machine.

2. Cause: Ports that are mentioned in “Requirements for FbF bioServer” are not open

and fire wall on the server machine is blocking all requests.

4. Solution: Open the mentioned ports and allow communication to these ports

through fire wall.

Q: What is Taxonomy and how do I get Taxonomy?

A: You can consider Taxonomy as a Unique Id assigned to client by Fulcrum Biometrics. You

can get it from Fulcrum Biometrics; you will not be able to perform any operations on

FbF bioServer unless you have a minimum of One Taxonomy with you.

Please make sure that Client machine’s time is always equal or less then the time on server machine. In no situation, client machine’s time should be greater than server machine’s time; else you will always receive above mentioned error.

fbf bioserver 2 - fulcrum biometrics · 2020-04-15 · fbf bioserver – administration manual...

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