ffsc efmp staff training
DESCRIPTION
TRANSCRIPT
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Exceptional Service for Exceptional People:
EFMP Liaison Orientation
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Welcome… to Your CNIC Training
Hosted by…
Professional Development and Training Team
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Training Tips
Mute *6Hold
Dial Back
ProgramsStatus Button
Training Tips
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What role does
FFSC play in the EFMP?
We’ll be discussing…
What is the EFMP and what do you
need to know about it?
What are your roles and
responsibilities as an EFMP Liaison?
What processes
do you need to
understand to
assist your
customers?
What are the resources that will help you do your
job?
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Where do you fit in?
NPC
BUMEDService
Member
MTF
Commands
FFSC
EFMP LiaisonCSC
TRICARE
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The EFM Program
Established in 1987
Ensures availability of specialized
services
Governed by DoD and DoN instructions
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Responsibilities: Develop, and update a uniform policy for the DoD regarding military families with special needs.
NDAA Requirements
National Defense Authorization Act for FY 2010
Sec. 563. Support for military families with special needs
§ 1781c. Establishment of an Office of Community Support for Military Families With Special Needs
Purpose: Enhance
and improve DoD
support around the
world for military
families with special
needs
Tasking: Supply staffing to provide for
individualized service
plans for military families with special
needs.
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The Purpose
Why is screening
for overseas and
remote duty locations
necessary?
EMFP screening and enrollment is used to determine the suitability of service and family members for overseas or remote assignments by identifying special needs
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Program Eligibility
An authorized family member of any age
Residing with the sponsor
Enrolled in DEERS
Requiring special medical, mental health or educational services
An Exceptional Family Member (EFM) is:
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Common reasons for enrollment
Physical disability
Emotional disability
Intellectual disability
Long-term chronic illness
Long-term special educational needs
Program Enrollment
What are the
reasons why
someone might be
hesitant to enroll?
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Allows for a flexible assignment process
Saves money for the Navy AND the families
Decreases the incident of early returns
Avoids unnecessary family separation
Retains qualified trained personnel
Improves the QOL for enrolled families
Ensures special care is available
Enrollment Benefits
What could you do to relieve
someone’s concerns about enrolling in the
EFM Program?
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Enrollment Categories
Type and number of specialist and sub-specialists required
Frequency of requirements
Availability of services
Severity of medical and/or educational needs
Enrollment Categories are based on:
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Category III:
No overseas dutyNeeds met by specialistsComplex school needs
Category II:
Identify duty assignmentNeeds met by regular MDUncomplicated school needs
Category I:
For monitoring purposesUsed to inform NPCUpdate in three years
Categories I - III
Mild hypertension
Seasonal allergies
Easy to accommodate
educational needs
HypertensionMild migrainesEczemaStable ADHD/ADD
Moderate disabilitiesDiabetes Type IIAsthmaMost behavioral and dental health needs
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Category VI:
Temporary enrollmentShort durationUpdate in 6-12 months
Category V:
Best to “homestead”Requires specialized careSpecific CONUS areas
Category IV:
Within 50 miles of MTFRequires specialized careSpecific CONUS areas
Category IV - VI
Severe lupus
Cerebral palsy
Chronic heart disease
Major depression or
other mental health
conditions
High risk pregnancyPremature infantUndergoing current short-term treatment or counseling
Multiple and/or severe disabilitiesLeukemia AutismExtensive care
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You be the judge…
Is Chief Gomez
suitable for
overseas duty?
Chief Gomez’s son was born with a hearing impairment requiring on-going speech therapy and special education needs.
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EFMP Organizations
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FFSC Program Functions
Non-clinical case management
Information and referral
Education and training
Networking and outreach
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Meet Richard *
Role:
CNIC EFMP CoordinatorCNIC HQ EFMP POC and SME
Responsibilities:
Managing and overseeing the EFMP
Being the action officer for operational plans, policy implementation, and program analysis
Collecting and reviewing data and conducting quality assurance activities
Providing training, resources and support
* Fictional character … real CNIC position!
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Meet Anne
Role:
EFMP Lead LiaisonPOC and SME for assigned Category 5 region
Responsibilities:
Coordinating with support agencies Facilitating training for EFM LiaisonsProviding exchange of resource information
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Meet Chelsea
Role:
EFMP Liaison
Responsibilities:
Assisting with enrollment paperwork
Identifying and coordinating EFMP resources
Setting up a data base of contacts and services
Establishing and maintaining cooperative partnerships
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What should Chelsea say?
YN2 Harris is getting ready for assignment overseas.
She has a three-year old son who requires special medical care by a pediatric cardiologist.
She asks Chelsea why she should enroll her son in the EFMP.
What should Chelsea say?
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What FFSC
program function(s)
is Chelsea
providing?
What should Chelsea do?
It’s 8:00 and Chelsea just got to work. The receptionist calls and says there is a customer at the front desk for her.
In Chelsea’s office, the customer tells Chelsea the medical clinic diagnosed her daughter with asthma and the doctor said they needed to enroll in the EFMP.
What should Chelsea do?
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The Enrollment Process
EFM is identifiedDD Form 2792, or DD Form 2792-1
completed
MTF EFMP Coordinator
forwards forms to the CSC
CSC reviews and recommends a category code
Data confirmed and entered into an EFMP database
Detailers use the EFMP data to
pinpoint assignments
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Enrollment Paperwork
Service member is responsibility
Separate forms for each family member
Submit in geographic area of residence
Must use original forms
DD Forms 2792 and 2792-1
Both required for school age children
Provide to MTF EFMP Coordinator
Keep copies of all paperwork
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Partnership Programs
Command EFMP POC Chaplain
Command Career
Counselor
Command Financial Specialist
Ombudsman MTF EFMP Coordinator
Health Benefits Advisor
TRICARE
School Liaison Officer
Navy Housing Office
Child and Youth
ProgramsRespite Care
EFM Support Group
Navy/Marine Corps Relief
SocietyCommunity Agencies
Other Military EFMP
Liaisons
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Resources
ECHO
Humanitarian Re-Assignment
MilitaryHOMEFRONT
Military OneSource
Respite Program
STOMP
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Working with your customers
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Service Plan
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In conclusion…
EFMP is a mandatory detailing program
Identifies medical, psychological and special education needs
Ensures assignment considerations when transferring
EFMP Liaisons provide a vital service to assist and support EFM families
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Questions?
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Getting Your Certificate
For questions on the Zeiders Learning Management System, contact:
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Contact Information
Ed RoscoeExceptional Family Member CoordinatorCommander Navy Installations Command(919) 499-1455