field ticketing specialist - 21 fss ticketing specialist ... position is field based and the fts...
TRANSCRIPT
Field Ticketing Specialist
Schlum
berger-Private
Agenda
2
What is a FTS
Eligible Population
STX Training Roll Out
iLearn
What is changing
Q&A
Schlum
berger-Private
Field Ticketing Specialist (FTS) The primary objective is to provide on-site crew support, tracking of inventory, managing wellsite
movements, and maintaining orderly and accurate records for timely invoicing.
Functions as part of the well site fracturing team ensuring product and equipment are readily
available.
The progression of the FTS is the same as an EO. He/she will have iLearn modules that have to
be completed.
The FTS is not responsible for rigging up/down, pump maintenance or running equipment.
Position is field based and the FTS will work directly with an assigned crew but will report directly
to the SM.
3
Schlum
berger-Private
4
What is a FTS
Eligible Population
Q&A
What’s Changing
STX Training Roll Out
iLearn
Schlum
berger-Private
What’s Changing?
Old
– Only one pay rate for the entire population
– No training in iLearn
– Not bonus eligible
– No clear progression path
New
– Comp is aligned to attract experienced candidates and allows streamlined movements from
EO to FTS
– New Job Code will be used to track the population
– Progression path and iLearn training are now available
– Bonus eligible (FTS2-3)
5
Schlum
berger-Private
Compensation Changes
Compensation is now aligned with the role and responsibilities
– G93 = Field Ticketing Specialist Trainee - $19/hr.
– G94 = Field Ticketing Specialist 1 - $20/hr.
– G95 = Field Ticketing Specialist 2 - $21/hr. + ½ Bonus (or what the basin allows)
– G96 = Field Ticketing Specialist 3 - $23/hr. + Full Bonus
**It will be important to note that if an EO moves into the FTS role, he/she will not
necessarily be eligible for a raise just because they get a Grade increase.
6
Schlum
berger-Private
Job Code Change
New Job Code – 82440004 (Field Logistics Operator)
Training will be tied to the Job Code in iLearn
7
Schlum
berger-Private
Reporting Structure
8
Operations Manager
Direct – Field Service Manager
Field Ticketing Specialist
Functional –Lead FE
Schlum
berger-Private
9
What Is a FTS
Eligible Population
Q&A
Why is there a need
STX Training Roll Out
iLearn
Schlum
berger-Private
Who can hold the position?
Fresh out with the following training:– Accounting (2yr)
– Logistics background
– Inventory Management
– Other relevant training
– Must be proficient in Excel and Outlook
An EO that desires to become an FTS must have the required skills (Excel, Outlook, etc.). This is
a great stepping stone for an EO that plans to become an FS.
10
Schlum
berger-Private
Agenda
11
What Is a FTS
Eligible Population
Q&A
Why is there a need
STX Training Roll Out
iLearn/Career Path
Schlum
berger-Private
Training Curriculum
The SCDP is designed to develop a non-field employee to become both
operationally and technically competent in no less than 3 weeks. It is expected
that after 3 years (or sooner), he/she will have the ability to become the Lead
FTS for a crew.
12
Schlum
berger-Private
Future Roles
16
Field Ticketing Specialist
Bulk Plant Lead LCT OPCField Supervisor
Trainee
Schlum
berger-Private
Agenda
18
What Is a FTS
Eligible Population
Q&A
Why is there a need
STX Training Roll Out
iLearn
Current Structure and Challenges Service manager is only local
single point of contact
Field Engineer constraints
Lack of ownership
No personnel to expand
Inventory control
Majority of materials in bulk
Increased volumes
Impacts to auditing and billing
timeline
Centralized support services
Maintaining and improving
efficiency
19
SM
FS FE
Group 1 of 3
New Structure
FE removed from each shift and
replaced by FTS (or junior FE)
FTS will focus on operations,
material requests and data entry
Engineer in Charge (FE2/GFE)
will focus on service quality,
auditing and billing and overall
inventory control
Permanently assigned to crew
No rotation, working or on-call
Majority of time spent in field
Functional manager for FTS
20
Crew
Roles and Responsibilities
Field Ticket Specialist Accountable and the point contact on
location for data entry, material
requests, post job reporting and FTL
tickets
Responsibilities:
Filling out the DFR and CST/client
paperwork
Creating FTL tickets and tracking
bonus
Monitoring and requesting
chemical/sand inventory
Post job emails to client/SLB
Auditing straps vs. mass balance and
reporting discrepancies to FS
Engineer in Charge Accountable and the point contact for
inventory discrepancies, expedited
billing, accuracy of post job reporting
and credits.
Responsibilities:
Prefill, Pre-job QAQC, setting up
paperwork, KSQR compliance
Resolving reporting/billing issues
between SC/Sales/client and the field
Monitoring crew activity to prevent
NPT for material supply
Assisting with mobs/demobs
FTS training, progression and
evaluations
21
Progression – EO/new-hire to FTS
22
Implementation Team Division Ops: Sponsors
SMs/DTEs: Owners & Facilitators
FE Managers: Owners & Facilitators
FE Mentors: Facilitators
FTS1
Day 1/2 Week 9Month 2Week 2 Month 1 NLT Month 3
FTS Workshop in Von
Ormy
Competency Assessment
by Mentor
Breakout Plan Fully
Executed
Receive Feedback from
Mentor
Create Breakout Plan Breakout
Current EO
New Hire Day 1/2 Week 13Month 3Week 2 Month 2* NLT Month 4
*Additional month to gain oil field knowledge and become familiar with SLB business systems
Progress in South Texas
23
FTS Workshop held on July 6th
9 attendees (current EOs)
8 FTSs are now paired with FE mentors and will all start their new role
within the next 2 weeks
Mentor reviews complete by end of July
Breakout plans created early August
Next workshop date TBD (early August)
4 current EOs
6 new hires
Schlum
berger-Private
Way Forward
Service Mangers need to ensure their current FTS population is correctly
aligned.
Work with the FTC’s to request promotions where needed.
Continue to follow up with the UCC recruiting team with feedback of what is and
what is not working with the profiles we are hiring.
*Have SM’s identify a lead FE to cover each crew.
Work with Kerilee Hakala as the FTS subject matter expert if there are any
questions regarding training.
If a list of FTS’s is needed, contact Rock Rodriguez.
24
Schlum
berger-Private
25
Questions