finalised_biyani management symposium january 12-13, 2011

8/13/2019 Finalised_Biyani Management Symposium January 12-13, 2011

1/52

"Gljlmegejt fj Mcdolc^erspebtfve"

Experfejbe da Fjhflj Bdgpljfes

exbeccfjm wftk Adrefmj BdcclodrltfdjAeorulry


2/52

Aloucdus experfejbe ls cdjm

ls ft clsteh..


3/52

Olbimrdujh

Kerd Kdjhl Gdtdrs Cth. fs tke wdrch's clrmest gljualbturerda twdwkeecers, olseh fj Fjhfl.

Xke bdgpljy wls l `dfjt vejture oetweej Fjhfl's KerdMrdup ljh Kdjhl Gdtdr Bdgpljy, @lplj tklt oemlj fj

>


4/52

Albtdrs wkfbk glhe Kdjhl, @lplj ejter l @Q

wftk Kerd Mrdup

Kdjhl secebteh tke Kerd Mrdup adr l vlrfety darelsdjs, wkfbk fjbcuheh0

Fts ejmfjeerfjm blplofcfty

_ecevljbe ljh slcfejbe da KE_D orljh

Hfstrfoutfdj jetwdri

Bdggftgejt td \ulcfty

Xfmkt adbus dj afjljbflc ljh rlw glterflc prdbess Cdw egpcdyee turjdver

Bdrhflc Fjhustrflc _ecltfdjs
http://skraghav.files.wordpress.com/2007/11/herohonda_hunk1.jpg


5/52

Bdre Rtrejmtks

Xke subbess da Kerd-Kdjhl vejture wlsujherpfjjeh dj afve bdre strejmtks0

_ecltfdjskfp Gljlmegejt wftk lcc stliekdchers

Mcdolc Rblce da dperltfdjs

Glxfgfzfjm Bustdger Qlcue Oest-fj-oreeh prdhubts ljh sdcutfdjs

Eaafbfejt Lsset Gljlmegejt


6/52

Fj wdrhs da..

Kerd Kdjhl gd tdrs fs tke gdst sub bessauc

Kdjhl dfjt vejture wdrchwfhe

I. Ruzuif, Rejfdr Gljlmfjm Hfrebtdr, Kdjhl Gdtdr, @lplj

]ftkdut Kerd Kdjhl gljlmegejt ft fs very

hfaafbuct td lbkfeve tkese resucts wftk Kdjhl

tebkjdcdmy lcdje. Ft fs wftk gutulc

bddperltfdj tklt tkfs fs klppejfjm.V Gujeiujf , Bklfrglj Kdjhl Gdtdr


7/52

^resejt Rbejlrfd..


8/52

Xke oreliup da Kerd Kdjhl fj Hebegoer,?> later l bdcclodrltfdj spljjfjm ?5

yelrs sejt skdbiwlves lbrdss tke ejtfreFjhflj lutd fjhustry. Kerd Kdjhl klhordumkt tke bdjbept da l twdwkeecer fjFjhflsbdccebtfve bdjsbfdusjess.
http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/http://trak.in/tags/business/2010/12/18/hero-honda-divorce-brand-identity/


9/52

Xke Kdjhl mrdup fj tke plst klh fjvesteh l cdtfjtd tebkjdcdmy ljh _ & H.

Out jdw td lhkere td cltest Eurd-Q jdrgs tkeup-mrlhltfdj geljs mrelter fjvestgejt fjtebkjdcdmy ljh fjjdvltfdj wkfce albt fs tklt lttke ejh da tke hly Kdjhl ljh Kerd Mrdup lrebdgpetftdrs.

Ljh tkereadre Kdjhl Fjhfl fs vlry da sklrfjmtkfs tebkjdcdmy wftk tke Kerd Mrdup


10/52

Xke dtker fgpdrtljt relsdj oefjm Kdjhl,wkfbk prdvfheh tke tebkjdcdmy td tke

bdgpljy, wls jever tdd klppy wftk fts?1 per bejt sklre da tke hfvfhejhs ljhrdylcty9 ft aect fts bdjtrfoutfdj wls wlyofmmer.


11/52

Xke Auture0

Xke Kerd mrdup kls ljjdujbeh tklt ft wfcc ouyKdjhls?1% stlie.

Ljlcysts expebt Kerd mrdup td cdse glrietsklre, burrejtcy lrdujh 8>-5> perbejt, fj tkecdjm terg ls Kdjhl oebdges gdre lmmressfve.

Xke jlge KerdKdjhl blj oe useh tfcc ?>


12/52

Acdw da ^resejtltfdj

FJHFLJ EBDJDGV-LJ DQE_QFE]

]ky lre Lgerfblj Bdgpljfes fj Fjhfl4

Exberpts ardg ^resfhejt DolglsRpeebk Xypes da AD_EFMJ BDCCLOD_LXFDJR

Oejeafts td Fjhflj Bdgpljfes wftk Adrefmj

Bdcclodrltfdj

Mrelt Experfejbes


13/52

FJHFLJ EBDJDGV-LJ

DQE_QFE] Fjhfl fs wdrch's clrmest hegdbrlby & lgdjm tke

strdjmest egermfjm glriets fj lcc ousfjessafech.

Fjhfl fs l cfoerlcfzeh ebdjdgy wftk > gfccfdj fj tke gfhhce bclssorlbiet, wftk wecc gltureh afjljbflc ljhseburftfes glriet ljh tfge-testeh `uhfbflcsystegs.

Fjhfl kls 5 gl`dr getrdpdcftlj urolj bejtersmrdwfjm N ?.< % p.l. Fjhfl's urolj pdpucltfdjwls ?>?, ljh expebteh td oe5>> gfccfdj oy ?>


14/52

FJHFLJ EBDJDGV-LJ

DQE_QFE]

Fjhfl fs l ]XD gegoer bdggftteh td prdvfhfjmdppdrtujfty td tke mcdolc glriet. Xke FjhfljMdverjgejt fs bdjstljtcy ujhertlifjm readrgs

fj every sebtdr wftk Fjarlstrubture Rebtdrrebefvfjm Mdverjgejt's auccest lttejtfdj.

Fjhfl jdw pergfts adrefmj fjvestgejt vfrtulccy fjevery sebtdr da tke ebdjdgy. Gl`drfty adrefmj

equfty, evej uptd > per bejt fj sdge sebtdrs,fs ejbdurlmeh ljh spebflc fjvestgejtfjbejtfves lre prdvfheh.
http://www.google.co.in/imgres?imgurl=http://images.wikia.com/india/images/f/f8/Flag_of_India.svg.png&imgrefurl=http://india.wikia.com/&h=300&w=450&sz=11&tbnid=o9L-2ULv2K_GSM:&tbnh=85&tbnw=127&prev=/images%3Fq%3Dphoto%2Bof%2Bindia&zoom=1&q=photo+of+india&hl=en&usg=__adIGQcz80zjl1TM2FER98CCKY38=&sa=X&ei=WopPTcvxOovtrQeDtpTaBg&ved=0CBcQ9QEwAA


15/52


Adrefmj fjvestgejt up td 5>, 5 perbejt fjprfdrfty fjhustrfes/lbtfvftfes, fs ecfmfoce adr lutdgltfblpprdvlc oy tke _OF.

Lutdgltfb lpprdvlc fs lcsd lvlfcloce adr kdchfjm equfty uptd 5< per bejt fj trlhfjm bdgpljfes ejmlmeh prfglrfcy fjexpdrt lbtfvftfes.

Fj lhhftfdj, > % Expdrt Drfejteh Ujfts (EDUs) ljhujfts set up fj hesfmjlteh Expdrt ^rdbessfjm Pdjes(E^Ps) lre ecfmfoce adr lutdgltfb lpprdvlc prdvfheh tkey

sltfsay stfpuclteh brfterfl. Adrefmj tebkjdcdmy lmreegejts lre lcsd ecfmfoce adr

lutdgltfb lpprdvlcs wftkfj bertlfj cfgfts.
http://www.google.co.in/imgres?imgurl=http://images.wikia.com/india/images/f/f8/Flag_of_India.svg.png&imgrefurl=http://india.wikia.com/&h=300&w=450&sz=11&tbnid=o9L-2ULv2K_GSM:&tbnh=85&tbnw=127&prev=/images%3Fq%3Dphoto%2Bof%2Bindia&zoom=1&q=photo+of+india&hl=en&usg=__adIGQcz80zjl1TM2FER98CCKY38=&sa=X&ei=WopPTcvxOovtrQeDtpTaBg&ved=0CBcQ9QEwAA


16/52


Fjhfl kls oebdge l alvdrfte hestfjltfdj adr ousfjess kduseswdrch wfhe adr tke adccdwfjm relsdjs0

Clrme pddc da ehublteh cdw gljpdwer bdst fj Fjhfl. Hfspdsloce fjbdge fs bdjtfjuduscy fjbrelsfjm wftk tke

ebdjdgy mrdwfjm lt gdre tklj ;.5% p.l.

Bftfes oddgfjm wftk wdrch bclss fjtemrlteh fjarlstrubture.

Fjhfl kls pdtejtflc td lttrlbt gdre tklj UR $ > ofccfdjdver jext afve yelrs.

^dtejtflc adr breltfdj da < Gfccfdj hfrebt ljh fjhfrebt `doselbk yelr.


17/52


Fjhflj ebdjdgy kls l alvdrloce ousfjessejvfrdjgejt fj Fjhfl
http://www.google.co.in/imgres?imgurl=http://www.solarpaces.org/_Libary/india_map.jpg&imgrefurl=http://www.solarpaces.org/News/Projects/India.htm&h=472&w=490&sz=47&tbnid=GgeGTBSN07tafM:&tbnh=125&tbnw=130&prev=/images%3Fq%3Dphoto%2Bof%2Bindia&zoom=1&q=photo+of+india&hl=en&usg=__LTlK804A5EBRl3hRIMZkfrd7zpE=&sa=X&ei=WopPTcvxOovtrQeDtpTaBg&ved=0CB0Q9QEwAw


18/52

]ky lre Lgerfblj Bdgpljfes fj Fjhfl4

Xke ofmmest relsdj fs tke kfmk pdtejtflc da Fjhflj glriet ljhebdjdgy.

Lcdjm wftk Bkfjl, Fjhfl fs tke djcy alst-mrdwfjm bdujtry tklt bljglie l hfaaerejbe td tke ' odttdg cfjes da gl`dr bdgpljfes.

Ls per sfgpce stltfstfbs tke relsdj wky Lgerfblj bdgpljfeslre bdgfjm hdwj td Fjhfl fs tklt tke mrdss hdgestfb prdhubt daU.R. kls bdge hdwj oy >.;% fj ?>>6 wkfce Fjhfl wls mrdwfjmlt 1.1%

Oesfhes, estlocfskeh ofm orljhs klve lcrelhy fgpremjlteh tkeU.R. ljh Eurdpelj glriets. Out, tke Fjhflj glriet stfcc daaers lcdt da sbdpe ljh splbe adr tkdse td mrdw.

Fjhfl fs lcsd l clrme hepdsftdry da sifcceh yet bkelp clodr.Kejbe, ft oebdges elsy adr tke Lgerfblj bdgpljfes tddptfgfze tkefr prdhubtfdjs fj Fjhfl.
http://www.google.co.in/imgres?imgurl=http://languages.oberlin.edu/courses/2010/spring/cine315/wroane/files/2010/03/god-bless-america.jpg&imgrefurl=http://lyricsdog.in/s/god%2520bless%2520america%2520cd&h=768&w=1024&sz=486&tbnid=qx8i5PI7b1gVmM:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dphoto%2Bof%2Bamerica&zoom=1&q=photo+of+america&hl=en&usg=__3GOrmEuwDwNSTqxwkft8PKg7Vg4=&sa=X&ei=Y2xTTcGQBcTirAephZ2ECQ&ved=0CBYQ9QEwAQ


19/52

]ky lre Lgerfblj Bdgpljfes fj

Fjhfl4

Xke Lgerfblj bdgpljfes fj Fjhfl stlrteh tkefr hrelgrujs hurfjm wkej tkey relpeh kume prdafts. Xkebdgpljfes klve seej hduoce hfmft yelr-dj-yelr mrdwtk fjvlrfdus sebtdrs cfie Xebkjdcdmy, Bdcls, Lmrfbucture,

Lutdgdofces, Equfpgejts, Afjljbe ljh Oljifjm. Lbbdrhfjm td tke Lgerfblj Bklgoer da Bdggerbe fj

Fjhfl, tkefr gegoerskfp olse kls sdlreh up ardg zerd fj> tfcc hlte.

Xke gl`dr subbess fj tergs da fjvestgejt ljh mrdwtk

blge fj tebkjdcdmy sebtdr. Gljy da tke tdp FX bdgpljfesfj Fjhfl lre Lgerfblj. Fj albt, dut da tke tdp ?> FXbdgpljfes dperltfjm fj Fjhfl, 6 lre ardg tke U.R.
http://www.google.co.in/imgres?imgurl=http://languages.oberlin.edu/courses/2010/spring/cine315/wroane/files/2010/03/god-bless-america.jpg&imgrefurl=http://lyricsdog.in/s/god%2520bless%2520america%2520cd&h=768&w=1024&sz=486&tbnid=qx8i5PI7b1gVmM:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dphoto%2Bof%2Bamerica&zoom=1&q=photo+of+america&hl=en&usg=__3GOrmEuwDwNSTqxwkft8PKg7Vg4=&sa=X&ei=Y2xTTcGQBcTirAephZ2ECQ&ved=0CBYQ9QEwAQ


20/52

Exberpts ardg ^resfhejt

Dolgls Rpeebk fj Gugolf Xke Ujfteh Rtltes sees Lsfl-ljh

espebflccy Fjhfl-ls l glriet da tkeauture. ]e hdjt sfgpcy wecbdge ydurrfse-ls l jltfdj, ljh l pedpce-welrhejtcy suppdrt ft. ]e wljt td fjvest fjft. Ljh Fgkere oebluse F oecfeve tklt fjdur fjterbdjjebteh wdrch, fjbrelseh

bdggerbe oetweej tke Ujfteh Rtltesljh Fjhfl blj oe ljh wfcc oe l wfj-wfjprdpdsftfdj adr odtk jltfdjs.
http://www.starpulse.com/Notables/Obama,_Barack/gallery/JTM-046721/


21/52

Exberpts ardg ^resfhejt

Dolgls Rpeebk fj GugolfDur recltfdjskfp fs lcsd lodut gdre tklj tke

mddhs tklt we secc dr tke fjvestgejts we glie-fts lodut tke fjjdvltfve plrtjerskfps we adrmefj tke jlge da prdmress.

Fg bdjafhejt tklt we blj ljh wfcc adrme jewebdjdgfb plrtjerskfps ljh hecfver tke `dos ljhordlh-olseh mrdwtk tklt dur pedpces sd rfbkcyheserve. Ljh F lg losdcutecy bertlfj tklt tkerecltfdjskfp oetweej tke Ujfteh Rtltes ljhFjhfl fs mdfjm td oe dje da tke heafjfjmplrtjerskfps da tke ?


22/52

Xypes da AD_EFMJ BDCCLOD_LXFDJR

Xkere lre twd types da adrefmj bdcclodrltfdjs0

l) Afjljbflc bdcclodrltfdj (adrefmj equftyplrtfbfpltfdj) wkere adrefmj equfty lcdje fs

fjvdcveh. o) Xebkjfblc bdcclodrltfdj (tebkjdcdmy trljsaer)

fjvdcvfjm cfbejsfjm da tebkjdcdmy oy tke adrefmjbdcclodrltdr dj hue bdgpejsltfdj.

Xkere lre twd lpprdvfjm lutkdrftfes


23/52

Oejeafts td Fjhflj Bdgpljfes

wftk Adrefmj Bdcclodrltfdj

Bdcclodrltfdj Fjbrelses ^rdhubtfvfty

Bdcclodrltfdj Fjbrelses ^rdaftlofcfty

Bdcclodrltfdj Adster Hfversfty

Bdcclodrltfdj daaers jew prdhubts ljh servfbes tdbustdgers

Bdcclodrltfdj resucts fj oetter egpcdyee lttrlbtfdj ljhretejtfdj strltemfes

Bdcclodrltfdj kecps fj prdaftloce lccfljbes wftk dtkerousfjesses

Bdcclodrltfdj lssfsts fj afmktfjm bdgpetftfdj

Bdcclodrltfdj oufchs cdjm clstfjm ousfjess recltfdjskfps
http://www.google.co.in/imgres?imgurl=http://www.legaljuice.com/Handshake%2520hurts%2520hand%2520shake%2520painful%2520pain%2520bad.GIF&imgrefurl=http://www.legaljuice.com/2008/02/an_illegal_handshake.html&h=364&w=407&sz=6&tbnid=qTIfkewBerYhFM:&tbnh=112&tbnw=125&prev=/images%3Fq%3Dphoto%2Bof%2Bhandshake&zoom=1&q=photo+of+handshake&hl=en&usg=__YasMMdcgLJiX0AYPfWf-qxMW9ys=&sa=X&ei=ZmpTTeeFFoPJrQfW0ZmRCA&ved=0CBgQ9QEwAw


24/52

Oejeafts td Fjhflj Bdgpljfeswftk Adrefmj Bdcclodrltfdj

Xkere lre adur gl`dr oejeafts td

bdcclodrltfdj _ehubfjm bdsts

Ejkljbfjm qulcfty

Lbbecerltfjm speeh Breltfjm ousfjess lmfcfty


25/52



26/52


_ehubfjm bdsts

Cdwer trljslbtfdj bdst

Ecfgfjltfdj da jugoer da bybces ]lste _ehubtfdj

\ulcfty

Oetter hebfsfdj glifjm

_ehubtfdj fj ^rdhubt heaebts

Ejkljbeh bustdger experfejbe


27/52


Rpeeh _ehubtfdj fj bybce tfge

Lbbecerlteh md-td-glriet tfgecfje _lpfh bdjbept da bdggft td prdhubtfdj

Ousfjess Lmfcfty Lbbecerlteh rlte da fjjdvltfdj

Acexfoce blplbfty hepcdygejt


28/52

MreltExperfejbes
http://www.google.co.in/imgres?imgurl=http://www.marathavivahdarbar.com/photo/agriculture-companies.jpg&imgrefurl=http://www.marathavivahdarbar.com/success_story.php%3Fid%3D4&h=1080&w=1440&sz=769&tbnid=siCc1FY6XRgk1M:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dphoto%2Bof%2Bcompanies&zoom=1&q=photo+of+companies&hl=en&usg=__AXn9l1deHG0WzbiAf2sxCH6KhdQ=&sa=X&ei=029TTba7JoG4rAe6xMTFCA&ved=0CBcQ9QEwAw


29/52

Mrelt Experfejbes

Glrutf-Ruzuif

Oklrtf-]lcglrt

Xltl HdBdGd Xdydtl Ifrcdsilr Gdtdr ^rfvlte

Cfgfteh

Lmrd Xebk Addhs Cth (LXAC) Iwlcfty ]lccs Fbe Brelg


30/52

Glrutf-Ruzuif
http://www.google.co.in/url?q=http://living.oneindia.in/automobiles/auto-news/2011/maruti-suzuki-sales-low-profit-050211-aid0083.html&sa=X&ei=E4NPTdzZB4HQrQed7tzZBg&ved=0CDYQpwIwAw&usg=AFQjCNG0S4quKST6Uuc1Wxrk7VsM8P_nTAhttp://www.marutisuzuki.com/maruti-cars-home.aspx


31/52

Glrutf-Ruzuif

Lbbdrhfjm td glrutf vfsfdj stltegejt ftsmdlcs fjbcuhe glfjtlfjfjm celherskfp fj

tke Fjhflj lutdgdofce fjhustry, breltfjmbustdger hecfmkt, fjbrelsfjm sklrekdcherwelctk ljh oefjm l prfhe da Fjhfl.


32/52

Glrutf-Ruzuif

Xke bdgpljy daaers l wfhe rljme da blrslbrdss hfaaerejt semgejts. Ft daaers >6- Glrutf Ruzuif oeblgetke djcy Fjhflj bdgpljy td gljualbture

ljh secc Dje Gfccfdj blrs fj l yelr.


33/52

L Ouyfjm Experfejbe Cfie Jd

Dtker .. Exbeccejt bustdger servfbe

Xdps fj bustdger sltfsalbtfdj surveys

Bdst celherskfp_ejeweh adbus dj Rtyce ljh lestketfbs

Rtrlhhcfjm lcc semgejts wftk cltest

clujbk da Ifzlskf.
http://www.google.co.in/url?q=http://www.indiancarsbikes.in/auto-videos/video-time-kizashi-super-bowl-badly-dressed-27556/&sa=X&ei=rYBTTe-gHYbnrAeUzJSpCA&ved=0CCsQpwIwAw&usg=AFQjCNG9cfcwrI-yHAhwce5NtcxB02N11A


34/52
http://cdn.trak.in/wp-content/uploads/2007/08/walmart-logo.png


35/52

Oklrtf ]lcglrt

Oklrtf ljh ]lcglrt klve l `dfjt vejture fj _etlfc.]lcglrt gljlmes tke Ruppcy bklfj wkfce Oklrtf gljlmestke ardjt ejh da tke jew stdres. Xkfs wfj wfj helc kls mfvej]lc-Glrt lbbess td Oklrtfs hdgestfb bdggujfbltfdjs jetwdriljh lj ujherstljhfjm da Fjhfl bustdger, wkfce Oklrtf mdt lbbesstd ]lc-Glrts buttfjm ehme cdmfstfbs prdwess, gljlmegejt

systegs ljh dversels jetwdri.


36/52

Oklrtf ]lcglrt bdcclodrltfdj

]klt hdes tkfs relccy gelj adr Fjhfl

ljh Fjhfljs4

]drch bclss stdres wftk mddh bustdgerservfbe

Everyhly Cdw ^rfbes

\ulcfty lssdrtgejt da gerbkljhfse

Gdre `dos & Gdre reclteh `dos lbrdsstke suppcy bklfj


37/52

Ousfjess Lmfcfty

Xke blsk ljh blrry stdre da Oklrtf ]lcglrt wduch tkrdwdpej fts hddrs oy tke ejh da ?>


38/52

Oklrtf ]lcglrt bdcclodrltfdj

Dver 6>% da tke mddhs wfcc oe sdurbeh cdblccy,kecpfjm ieep hdwj bdsts.

Oklrtf ]lc-Glrt, fj lssdbfltfdj wftk tke ^uj`lomdverjgejt, kls lcsd stlrteh l trlfjfjm bejtredaaerfjm aucc sbkdclrskfp td orfhme tke skdrtlmeda sifcceh wdriers adr blsk-ljh-blrry ljhdrmljfseh retlfc adrglts.


39/52


40/52

XLXL HdBdGd

XLXL HdBdGd, usulccy reaerreh td lsHdBdGd fs l Xltl Xeceservfbes Cfgfteh's(XXRC) beccuclr servfbe prdvfher dj tke MRGpcltadrg-lrfsfjm dut da tke Xltl Mrdup's

strltemfb `dfjt vejture wftk @lpljese tecebdgmfljt JXX Hdbdgdfj Jdvegoer ?>>;.

Xltl Xeceservfbes rebefveh l plj-Fjhfl cfbejsetd dperlte MRG tecebdg servfbes, ujher tkeorljh "XLXL HdBdGd". Xltl Xeceservfbes fs

tke bdujtry's adurtk clrmest dperltdr fj tergs dawfrecess suosbrfoers (fjbcuhfjm odtk BHGL ljhMRG), later Oklrtf Lfrtec, _ecfljbeBdggujfbltfdjs ljh Qdhladje.
http://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/NTT_Docomohttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/NTT_Docomohttp://en.wikipedia.org/wiki/NTT_Docomohttp://en.wikipedia.org/wiki/NTT_Docomohttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Tata_Teleservices


41/52

Afrst Gdver Lhvljtlme

Xltl HDBDGD daaers odtk preplfh ljhpdstplfh MRG beccuclr pkdje fj .

Dj 5 Jdvegoer ?>, Xltl HDBDGD oeblgetke afrst prfvlte sebtdr tecebdg bdgpljy tdclujbk 2M servfbes fj Fjhfl .
http://en.wikipedia.org/wiki/Prepaidhttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Cellular_phonehttp://en.wikipedia.org/wiki/Cellular_phonehttp://en.wikipedia.org/wiki/Cellular_phonehttp://en.wikipedia.org/wiki/Cellular_phonehttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Prepaid


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Lbbecerlteh rlte da fjjdvltfdj

2M daaers0

Mrelt & alst Fjterjet Experfejbe

_fbker Cfve Bdggujfbltfdjs

?8[= Cfve Ejtertlfjgejt wkejever ljh

wkerever

Gdofce oebdges l bdgpcete fjadtlfjgejt

zdje tklt dje blj blrry lrdujh fj pdbiet.

Jew Rervfbes cfie, Mddmce Glps, M^R, cfve

guctf-pclyer mlgfjm dr fjterlbtfve

lppcfbltfdjs.


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Xdydtl Ifrcdsilr Gdtdr ^rfvlte

Cfgfteh

Xdydtl Ifrcdsilr Gdtdr ^rfvlte Cfgfteh (


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\ulcfty _evdcutfdj

]ketker ft fs tfge-testeh Fjjdvl drrebejtcy clujbkeh Etfds Xdydtls UR^

kls lcwlys oeej bdjsfstejt peradrgljbeljh recflofcfty ljh tke bdgofjltfdj daodtk wfcc oe klrh td oelt fj tke vlcue ljhorljh bdjsbfdus Fjhflj blr glriet.


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Lmrd Xebk Addhs Cth (LXAC) fs l puocfbcfgfteh bdgpljy laafcflteh td BdjLmrl

Addhs Fjb. da URL, wkfbk fs dje da tkewdrchsclrmest addh bdgpljfes ejmlmehfj tke ousfjess da glrietfjm addh ljhaddh fjmrehfejts td bdjsugers ljh

fjstftutfdjlc bustdgers.
http://www.conagrafoods.com/http://www.conagrafoods.com/http://www.atfoods.com/index.phphttp://www.conagrafoods.com/http://www.conagrafoods.com/http://www.conagrafoods.com/http://www.conagrafoods.com/http://www.conagrafoods.com/


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Fjjdvltfdj

Rujhrdp Rupercfte wls afrst fjjdvltfve prdhubt adr tkeFjhflj bdjsuger. Ft wls tke afrst _EAFJEH RUJACD]E_DFC fj tke glriet fj


47/52

Fjjdvltfdj

LBX FF Gfbrdwlve ^dpbdrj, wkej clujbkeh, wlstke djcy gfbrdwlve pdpbdrj fj tke glriet. Xfcctkej, pdpbdrj ls l sjlbi exfsteh fj tkebdjsugersgfjhs djcy ls lj duthddr sjlbi.

Kelctky ]drch Hrfeh Mreej ^els fs tke afrst ljhdjcy daaerfjm da Hekyhrlteh, Cdjm-Rkeca-Cfae (?8gdjtks) Mreej ^els fj tke Fjhflj glriet. Xkfslccdws bdjsugers td klve tkefr hecfbfdus mreej-pels clbeh addh "]kejever tkey wljt.

Rjlbi Oreli fs tke djcy skeca-stloce puhhfjm,glhe kelctky, jdurfskfjm ljh wkdcesdgeoebluse da fts bdjtejts.
http://www.atfoods.com/index.php


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Iwlcfty Fbe Brelg wls tke pfdjeer fjtke Fjhflj fbe-brelg gljualbturfjmfjhustry ljh fj


49/52

Xke Fjhflj bdjsuger glriet wls fjtrdhubeh tdI]LCFXV ]LCCR tke resuct da lbdcclodrltfdj oetweej mcdolc orljh ]lccs ljh

tke celhfjm Fjhflj fbe-brelg orljh Iwlcfty.Xdhly, Iwlcfty fs jdt `ust l orljhft fs tke fbe-brelg lssdbflteh wftk tke Fjhflj sugger9 ftstke afrst bkdfbe fj fbe-brelg hurfjm tkesbdrbkfjm Fjhflj suggers.

Iwlcfty fbe-brelgs lre trusteh jdt djcy adr tkefrrfbk, brelgy aclvdurs, out lcsd adr tkefr trustehqulcfty ljh jutrftfdus addh vlcue.


50/52

Ejkljbeh bustdger experfejbe

Xke Iwlcfty ]lccsorljh fs dje da tke pdwer orljhs da KUC ljh fsdje da tke celhfjm pclyers fj tke Fbe Brelg Bltemdry fj Fjhfl. Ftsauj-afcceh fbe brelg plrcdur bdjbept fs blcceh Iwlcfty ]lccsRwfrcs.

Rwfrcs fbe brelg plrcdur fs lj Fjterjltfdjlc bdjbept tklt wls

clujbkeh fj >> Kelrtorljh^lrcdurs lbrdss tke mcdoe. Xke bdjbept wls clujbkeh fj Fjhfl fj?>>8, ljh tfcc hlte, tkere lre dver ;5 Iwlcfty ]lccsRwfrcs^lrcdurs.

Xke bdre bdjbept da Rwfrcs fs Brelte ydur Dwj fbe brelg.Bdjsugers blj secebt tkefr fjmrehfejts ardg lj lrrly da dptfdjs ljhbkdse tke aclvdur da tkefr fbe brelg, wkfbk fs tkej brlateh adr tkeg

areskljh fj Rwfrcsstycels tkey wlft adr tkefr hecfbfdus hessert. Rwfrcs ^lrcdurs lttegpt td blpture tke dj tke gdve bdjsuger

trejhs ljh lre cdblteh lt kfmk addtalcc lrels subk ls glccs ljhskdppfjm bejters ljh lre bclssfafeh ujher tke fgpucse rljme daprdhubts.


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Bdjbcusfdj

Bdjtfjue Bdcclodrltfjm,

Bdjtfjue ^rdmressfjm, Mrdwfjmljh Rubbeehfjm


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finalised_biyani management symposium january 12-13, 2011

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