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    INSTITUTE OF BUSINESS AND

    TECHNOLOGY

    Financial Prospects on Implementation of ERP

    Final Project/Thesis

    Course Code : MKT-606

    MBA (Banking and Finance)

    FACULTY OF

    MANAGEMENT AND SOCIAL SCIENCES

    SPRING - 2011

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    CONTENTS

    ACKNOWLEDGEMENT....................................................................5

    1 INTRODUCTION ..............................................................................8

    1.1 Introduction ....................................................................................................8

    1.2 Purpose of Study ........................................................................................... 9

    1.3 Research Objectives .....................................................................................9

    1.4 Research Methodology .................................................................................9

    2 LITERATURE REVIEW .................................................................11

    2.1 Literature Review ........................................................................................ 11

    3 ENTERPRISE RESOURCE PLAINING .........................................13

    3.1 Definition ..................................................................................................... 13

    3.2 ERP Benefits and Advantages ....................................................................14

    3.3 The Open Source Definition ........................................................................16

    Introduction: Open source doesn't just mean access to the source code. Thedistribution terms of open-source software must comply with the following

    criteria:............................................................................................................... 17

    Free Redistribution: The license shall not restrict any party from selling or

    giving away the software as a component of an aggregate software distribution

    containing programs from several different sources. The license shall not

    require a royalty or other fee for such sale....................................................... 17

    Source Code: The program must include source code, and must allow

    distribution in source code as well as compiled form. Where some form of a

    product is not distributed with source code, there must be a well-publicized

    means of obtaining the source code for no more than a reasonable

    reproduction cost preferably, downloading via the Internet without charge. The

    source code must be the preferred form in which a programmer would modify

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    the program. Deliberately obfuscated source code is not allowed. Intermediate

    forms such as the output of a preprocessor or translator are not allowed.......17

    Derived Works: The license must allow modifications and derived works, and

    must allow them to be distributed under the same terms as the license of the

    original software................................................................................................ 17

    Integrity of the Author's Source Code: The license may restrict source-code

    from being distributed in modified form only if the license allows the distribution

    of "patch files" with the source code for the purpose of modifying the program

    at build time. The license must explicitly permit distribution of software built

    from modified source code. The license may require derived works to carry a

    different name or version number from the original software........................... 17

    No Discrimination Against Persons or Groups: The license must not

    discriminate against any person or group of persons.......................................18

    No Discrimination Against Fields of Endeavor: The license must not restrict

    anyone from making use of the program in a specific field of endeavor. For

    example, it may not restrict the program from being used in a business, or from

    being used for genetic research........................................................................ 18

    Distribution of License: The rights attached to the program must apply to all to

    whom the program is redistributed without the need for execution of an

    additional license by those parties.................................................................... 18

    License Must Not Be Specific to a Product: The rights attached to the program

    must not depend on the program's being part of a particular software

    distribution. If the program is extracted from that distribution and used or

    distributed within the terms of the program's license, all parties to whom the

    program is redistributed should have the same rights as those that are granted

    in conjunction with the original software distribution......................................... 18

    License Must Not Restrict Other Software: The license must not place

    restrictions on other software that is distributed along with the licensed

    software. For example, the license must not insist that all other programs

    distributed on the same medium must be open-source software.....................18

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    License Must Be Technology-Neutral: No provision of the license may be

    predicated on any individual technology or style of interface........................... 18

    3.4 Choosing An Erp System: ..........................................................................18

    3.5 Implementation Strategy ............................................................................. 21

    4 MODULES OF ERP .......................................................................29

    4.1 General Ledger ........................................................................................... 29

    4.2 How ERP Improves General Ledger Capacity:.......................................... 30

    4.3 Benefits for Control: ................................................................................... 31

    4.4 Financial Processing:.................................................................................. 32

    4.5 Application Features ................................................................................... 32

    4.6 Cost/Benefit Analysis .................................................................................. 334.7 What Can ERP Do for the Supply Chain? .................................................. 38

    4.8 Chain ERP management supply .................................................................40

    4.9 Four Key Benefits of Supply Chain Management Software .......................45

    4.10 ERP Purchasing Module:.......................................................................... 47

    4.11 Features of purchasing module:............................................................... 47

    4.12 Major benefits ............................................................................................48

    4.13 Cost and Benefits Analysis:...................................................................... 48

    5 CONCLUSION AND RECOMMENDATIONS ................................55

    5.1 Conclusion ...................................................................................................55

    5.2 Recommendations ...................................................................................... 56

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    ACKNOWLEDGEMENT

    First of all I would thank Almighty ALLAH who has guided me the way for a bright

    future. I would like to acknowledgement the help provided by my teacher to make

    this project a success.

    My teacher Dr. Noor Ahmed Memon provided guidance and learning at every

    step of the project which helped me, a lot in the questioning, data collection and

    preparation of this report. He always gave full energy and showed willingness in

    my project.

    I am also thankful to my parents who accommodated me during those long hours

    of work in writing Final Project Report and all the friends and colleagues who

    equally encouraged me.I would also like to appreciate the co-operation I got from my classmates at the

    institute, which boosted my morale and encouraged me to strive for better

    results.

    Aamir Shafique Muhammad Amir Khan

    (BEM-25066) (BEM-25060)

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    INSTITUTE OF BUSINESS AND

    TECHNOLOGY

    ABSTRACT SUBMITTED BY: Aamir Shafique

    (BEM-25066)

    Muhammad Amir Khan

    (BEM-25060)

    DISCIPLINE: MBA(Executive)

    TITLE OF PROJECT REPORT: Financial Prospects on Implementation

    of ERP

    MONTH OF SUBMISSION: April, 2011

    NAME OF PROJECT SUPERVISOR: Dr. Noor Ahmed Memon

    Abstract

    Debate exists regarding the contribution of information technology to firm

    performance reflecting predictions of a positive, negative, or nonexistent

    relationship. Prior research has examined technology and firm performance in

    the aggregate, however, this study focuses on a specific technology Enterprise

    Resource Planning (ERP) and its impact on firm performance. Economic and

    industrial organization theories provide the basis for the examination of how ERP

    systems affect firm coordination and transaction costs. ERP systems are

    expected to: (1) reduce costs by improving efficiencies through computerization;

    and (2) enhance decision-making by providing accurate and timely enterprise-

    wide information. These effects should be associated with improved firm

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    performance. This research finds, after accounting for within-firm variances, no

    significant improvement associated with residual income or the ratio of selling,

    general, and administrative expenses in each of the 3 years following the

    implementation of the ERP system. However, a significant improvement in firm

    performance resulting from a decrease in the ration of cost of goods sold to

    revenues was found 3 years after the ERP system implementation (but not in the

    first or second year after implementation). Further, there was a significant

    reduction in the ratio of employees to revenues for each of the 3 years examined

    following the ERP implementation.

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    1 INTRODUCTION

    1.1 Introduction

    ERP stands for Enterprise Resource Planning. ERP is a way to integrate

    the data and processes of an organization into one single system. Usually ERP

    systems will have many components including hardware and software, in order to

    achieve integration, most ERP systems use a unified database to store data for

    various functions found throughout the organization. Enterprise resource

    planning (ERP) is a company-wide computer software system used to manage

    and coordinate all the resources, information, and functions of a business from

    shared data stores. An ERP system has a service-oriented architecture with

    modular hardware and software units or "services" that communicate on a local

    area network. The modular design allows a business to add or reconfigure

    modules (perhaps from different vendors) while preserving data integrity in one

    shared database that may be centralized or distributed. The term ERP originally

    referred to how a large organization planned to use organizational wide

    resources. In the past, ERP systems were used in larger more industrial types of

    companies. However, the use of ERP has changed and is extremely

    comprehensive, today the term can refer to any type of company, no matter whatindustry it falls in. In fact, ERP systems are used in almost any type of

    organization - large or small. In order for a software system to be considered

    ERP, it must provide an organization with functionality for two or more systems.

    While some ERP packages exist that only cover two functions for an organization

    (QuickBooks: Payroll & Accounting), most ERP systems cover several functions.

    Today's ERP systems can cover a wide range of functions and integrate them

    into one unified database. For instance, functions such as Human Resources,

    Supply Chain Management, Customer Relations Management, Financials,

    Manufacturing functions and Warehouse Management functions were all once

    stand alone software applications, usually housed with their own database and

    network, today, they can all fit under one umbrella - the ERP system.

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    1.2 Purpose of Study

    The purpose of this study is to examine how two organizational members,

    i.e. business and information technology (IT) managers evaluate the success

    measures of acquired enterprise resource planning (ERP) systems. The study isto highlight the importance of ERP, especially for growth, production, financial

    evaluation and business stability. Furthermore it also talks about the importance

    of implementation in non-government organisations (NGOs), educational and

    medical centres to develop the affective and authenticated centralize system

    environment culture in the corporate sectors, medical and financial institution of

    the country.

    1.3 Research Objectives

    The objectives of the research were as follows:

    To gather the current trends in the ERP implementation

    To gather statistically valid information of the extent of FOSS

    implementation

    To develop comparison of the national and global trend in corporate

    sectors, manufacturers, large and small Enterprises.

    To gather a comprehensive information regarding ERP Implementation

    through questionnaire as survey tool to focus on loopholes and critical

    errors.

    To develop the research methodology

    1.4 Research Methodology

    Both quantitative and qualitative model will be included to for this research

    model. The literature review as conducted by the researcher for the globaladoption and the culture of ERP modules and technologies which includes

    current trends and future prospects of ERP implementation. This review included

    contribution of the ERP in the global economy, role of government, educational

    institutes and non-government organizations in the growth and promotion of ERP

    implementation. The researcher then established connection to the online user-

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    groups and forums to gather information related to the different modules of ERP.

    He used online research websites to gather information about comparison of

    market share of ERP Pre-designed module vs. Customised software.

    While gathering the information about ERP in Pakistani Software industry,

    a survey tool was used to gather solicit feedback from IT professionals working in

    various Software Development Centres of Pakistan. Researcher found lack of

    responsiveness while gathering the related data. It was noted that main reason

    for lack of responsiveness or non-cooperation is the unavailability of the

    professional trainers, technical staff and very expensive cost of training as well

    as lack of exact and professional guideline.

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    2 LITERATURE REVIEW

    2.1 Literature Review

    In the "digital nervous system" 1a book center, Bill Gates (1999) stressed

    the 90's the theme of business Reengineering and de two thousand years after

    the key is speed, this statement reveals the important nature of business India is

    changing. Jeff Brown (1998) in the "Enterprise.com: Market Leadership in the

    Information Age "a book center, but also pointed out that" information "as the key

    to competitive corporate world, who can effectively palm Grip information,

    delivery services, controlling the speed, who will be able to win new business

    arena above, which is a cut depends on Ability of the business in-house planningand establishment of a complete digital workflow. History of the development in

    the information industry, above, this is the first time No longer dominated by

    hardware innovations to lead the entire industry. Many famous domestic and

    overseas software suppliers, such as Oracle, SAP, Baan, PeolpeSoft,

    JDEdwards, and ASDC (DSC), etc. company, a response to this trend and

    gradually develop a full-featured and complex enterprise resource integration

    system, The Enterprise Resource Integration System, whether in performance or

    build method above, all the others are becoming more and more mature, but in

    systems integration Process reengineering with the above, but it also makes the

    most of the enterprises in the import process encountered many obstacles and

    India. Therefore, enterprises put L system, the effectiveness of information

    technology, strengthen the competitiveness of enterprises, we must effectively

    integrate business processes, making Application of information technology to

    achieve optimization.

    Today's century is the era of a speeding of information we need is like theEnterprise Resource Integration System (Corporate Resource Integration

    System, CRIS) an effective tool for tackling key problems, CRIS can be

    integrated functional levels of the elements, resulting in cross-functional

    information flow. In the modern business environment, the Indian, Between

    1 http://www.abouterp.com/erp-oracle/ERP-literature-review-chapter.html

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    enterprises is becoming increasingly fierce competitive environment, in order to

    be able to quickly respond to customer needs, and can be compared with the

    other competitors have a competitive advantage, allowing companies are

    increasingly dependent on information technology; also to competitors in a

    market in order to survive, and due to stress Intense competitive conditions and

    therefore would like to help in the information technology of the following can be

    integrated within the enterprise information and Limited resources in order to

    achieve a competitive advantage and thus to achieve business goals, enterprise

    resource planning (Enterprise Resource Planning, ERP) system, which came into

    being. Because ERP is based on industry best-practice benchmark for the Indian

    Business Process designed a set of computer software packages, can be

    integrated throughout the enterprise arising from the information, so that

    Business operations and circulation of information through timely operations,

    providing an authorized user as a decision-making. ERP system all current CRIS

    system integration is the center of the mainstream products, which is the ERP

    era is all about.

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    Some of the bigger players in the ERP outsourcing market are SAP, Peoplesoft,

    and J. D. Edwards. New comers include Oracle, IBM, and Microsoft.

    3.2 4ERP Benefits and Advantages

    According to Anthony, R. A, organizational processes fall into three levels

    - strategic planning, management control and operational control. Even though

    much of ERP success has been in facilitating operational coordination across

    functional departments, successful implementation of ERP systems benefit

    strategic planning and management control one way or other.

    5ERP is an information software system that incorporates all the

    applications of a businesss operations and all its departmental functions into onesingle system that can be used by all the departments of the business.

    Businesses need ERP (enterprise resource planning) software systems in

    order to run more efficiently and economically. Every department of a business

    generates its own data. When this data remains segregated by department, the

    result is disorganization and a splintering of information. This means it can take

    days for one department to get data from another. Compartmentalized data

    means built in delays in getting information to where it is needed. Businessesusing software packages that do not communicate with each other make the

    company less competent and result in a loss of profits. A business operating

    without ERP uses many kinds of software and is, therefore, not able to optimize

    organizational business activities, nor to follow a clients patterns and choices.

    ERP was designed to integrate a business data under one common

    platform. When this data is organized and coordinated to form a complete

    picture, the business saves costs and increases profit. ERP also cuts down on

    labor intensive and time consuming processes. Basically, ERP is the answer to

    many of the problems plaguing de-centralized businesses. ERP combines all

    business applications into one database so that all departments can share their

    4www.sysoptima.comandwww.absoft.co.uk

    5http://www.erp.com/section-layout/337-erp-software/8204-advantages-of-erp-software.html

    Institute of Business and Technology Page 14

    http://www.erp.com/index.phphttp://www.sysoptima.com/erp/erp_benefits.phphttp://www.sysoptima.com/erp/erp_benefits.phphttp://www.sysoptima.com/erp/erp_benefits.phphttp://cc.msnscache.com/cache.aspx?q=8170882896269%E2%8C%A9=en-US&mkt=en-US&FORM=CVRE7http://cc.msnscache.com/cache.aspx?q=8170882896269%E2%8C%A9=en-US&mkt=en-US&FORM=CVRE7http://www.sysoptima.com/erp/erp_benefits.phphttp://cc.msnscache.com/cache.aspx?q=8170882896269%E2%8C%A9=en-US&mkt=en-US&FORM=CVRE7http://www.erp.com/index.php
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    information and communicate with each other more quickly. Another advantage

    of ERP is that it does away with porting. Porting data from one system to another

    introduces the probability that errors might creep into the data.

    By its very structure, ERP automates business processes. A process

    involving ERP can be set. In that way, tasks will be repeated in the same way

    each time, thus increasing efficiency and reducing errors. Best practices can be

    built into ERP allowing employees to increase productivity. In the end, the

    integrated systems resulting from ERP will benefit a business marketing,

    accounting, and management.

    ERP also benefits a business order tracking procedures. The ability to

    track orders properly permits a business to acquire detailed information on where

    an order stands, to find patterns in a customers behavior, and to decide which

    marketing strategies work best. The ability to know when and how the

    manufacturing of a product should be altered is another advantage of ERP.

    Security is another area where ERP proves to be an advantage. The databases

    provided by ERP are capable of safely storing a business confidential data.

    One of the greatest advantages ofERP software comes from its accounting

    applications which can integrate the cost, profit, and revenue data from each and

    every sale.

    Help reduce operating costs:

    ERP software attempts to amalgamate commerce processes across departments

    onto a single enterprise-wide information system. The major benefits of ERP are

    enhanced harmonization across functional departments and increased

    efficiencies of doing business. The instant benefit from implementing ERP

    systems we can imagine is abridged operating costs, such as inferior inventorycontrol price, inferior production costs, inferior marketing costs and inferior help

    desk support costs.

    Facilitate Day-to-Day Management:

    The other benefits from implementing ERP systems is facilitation of day-to-day

    Institute of Business and Technology Page 15

    http://www.erp.com/section-layout/3-general/127-a-new-approach-to-erp-customization.htmlhttp://www.erp.com/section-layout/49-accounting/6666-erp-implementation-and-small-business-payroll-software.htmlhttp://www.erp.com/section-layout/3-general/127-a-new-approach-to-erp-customization.htmlhttp://www.erp.com/section-layout/49-accounting/6666-erp-implementation-and-small-business-payroll-software.html
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    management. The implementations of ERP systems care for the organization of

    backbone data warehouses. ERP systems offer better convenience to data so

    that management can have up-to-the-minute access to information for decision

    making and managerial control. ERP software helps track actual costs of

    activities and perform activity based costing.

    Support Strategic Planning:

    Strategic Planning is "a deliberate set of steps that assess needs and resources;

    define a target audience and a set of goals and objectives; plan and design

    coordinated strategies with evidence of success; logically connect these

    strategies to needs, assets, and desired outcomes; and measure and evaluate

    the process and outcomes."Part of ERP software systems is intended to support resource planning section of

    strategic planning. In reality, resource planning has been the weakest link in ERP

    practice due to the difficulty of strategic planning and lack of sufficient integration

    with Decision Support Systems (DSS).

    6And speaking of the advantages ofERP, here are just a few to give you

    an idea of whats in store.

    Customer relationship management - for sales effectiveness and performancemanagement with customer plug-ins for feedback

    Analytics, real-time data, easy to use screen interface for completing tasks

    A single repository which contains the full business database or, sub-sectors

    thereof

    Sales configuration, pricing management, incentive compensation

    Mobility - worldwide access to the database

    3.3 7The Open Source Definition

    6 http://www.erp.com/section-layout/337-erp-software/6824-some-advantages-of-erp.html

    7 http://www.opensource.org/docs/osd

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    Introduction:Open source doesn't just mean access to the source code.

    The distribution terms of open-source software must comply with the

    following criteria:

    Free Redistribution:The license shall not restrict any party from selling orgiving away the software as a component of an aggregate software

    distribution containing programs from several different sources. The license

    shall not require a royalty or other fee for such sale.

    Source Code: The program must include source code, and must allow

    distribution in source code as well as compiled form. Where some form of a

    product is not distributed with source code, there must be a well-publicized

    means of obtaining the source code for no more than a reasonable

    reproduction cost preferably, downloading via the Internet without charge.

    The source code must be the preferred form in which a programmer would

    modify the program. Deliberately obfuscated source code is not allowed.

    Intermediate forms such as the output of a preprocessor or translator are

    not allowed.

    Derived Works:The license must allow modifications and derived works,

    and must allow them to be distributed under the same terms as the license

    of the original software.

    Integrity of the Author's Source Code:The license may restrict source-

    code from being distributed in modified form only if the license allows the

    distribution of "patch files" with the source code for the purpose of modifying

    the program at build time. The license must explicitly permit distribution of

    software built from modified source code. The license may require derived

    works to carry a different name or version number from the original

    software.

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    No Discrimination Against Persons or Groups:The license must not

    discriminate against any person or group of persons.

    No Discrimination Against Fields of Endeavor: The license must not

    restrict anyone from making use of the program in a specific field of

    endeavor. For example, it may not restrict the program from being used in a

    business, or from being used for genetic research.

    Distribution of License:The rights attached to the program must apply to

    all to whom the program is redistributed without the need for execution of

    an additional license by those parties.

    License Must Not Be Specific to a Product:The rights attached to theprogram must not depend on the program's being part of a particular

    software distribution. If the program is extracted from that distribution and

    used or distributed within the terms of the program's license, all parties to

    whom the program is redistributed should have the same rights as those

    that are granted in conjunction with the original software distribution.

    License Must Not Restrict Other Software:The license must not place

    restrictions on other software that is distributed along with the licensed

    software. For example, the license must not insist that all other programs

    distributed on the same medium must be open-source software.

    License Must Be Technology-Neutral:No provision of the license may be

    predicated on any individual technology or style of interface.

    3.4 8Choosing An Erp System:

    Technology is the engine that drives corporate productivity. Sound business

    process to implement that technology is the transmission. Effective, well-thought-

    out strategy is the gear shift. Well-connected and synchronized, they make a

    8 By Steve Hammett, Account Executive, BroadPoint Technologies

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    smooth running machine. Without all three, a car can only roll downhill. Similarly,

    technology implementations without intelligent strategy and sound business

    process will just go downhill.

    Price-driven, fire-aim-ready technology deployments are proven to fail. Company

    decision makers unable or unwilling to commit to do the job right are asking for

    trouble-and thats what they typically get, along with very costly fixes. Reasons

    abound, but most often it boils down to the basics: budgetary mandate to go as

    cheap as possible and to implement in an impossibly-short time period. While

    cost and time efficiency certainly factor into the final equation, they should be

    guidelines, not primary decision-making drivers.

    Before making determinations about either, commit to researching whats needed

    in scope, time, and money. Then, and only then, establish a timeline and budget

    for the process. Instead, what often happens is a dramatic call for sweeping

    improvement. Technology is thrown at the problem as a quick-fix. Companies

    substitute the technology itself for sound business process.

    Quick-fix thinking isnt anything new. From the time the innovative General

    Hannibal implemented new technology (elephants) to enhance his ability to wage

    war, management theorists have recommended wave after wave of performance

    improvement and technology strategies to gain the competitive edge. Noble

    intentions drive these efforts, and each may address a part of the problem. If the

    goal is to symbolize to employees, customers, and shareholders that

    management recognizes the challenge and is doing something about it, then any

    of these campaigns will do the job. However, piecemeal approaches purported to

    be the answers to technology issues can be as dangerous as no response at all,

    as they can absorb resources and detract from the true needs.

    This is confusing; so what does a person need to think about to get started? A

    few years ago Deloitte and Touch surveyed hundreds of companies who had

    recently purchased a new ERP system; what was unique about this survey is that

    D&T separated out the respondents criteria into first time and second time

    purchasers to determine if experience changed purchasing criteria.

    Top Ten Criteria for 2nd 1st

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    Selecting Software Time TimeLevel of support from the solution

    provider1 8

    Vendors track record of

    performance

    2 10

    Softwares ability to fit the

    business3 4

    Growth potential of software 4 7

    Price of the software 5 1

    Quality of documentation 6 9

    Functionality of the software 7 5

    Ease of use 8 3

    Ease of implementation of the new

    system9 2

    Software works with existing

    hardware10 6

    If you look at the second time column, (experienced purchasers), solution

    provider support and vendors track record were the top criteria while the first

    time purchasers had these at the bottom. This clearly demonstrates that

    experienced decision makers value the partners expertise above all else while

    the inexperienced decision makers dont understand how critical the partner is to

    the implementation. Additionally, inexperienced purchasers put price as their top

    criteria yet experienced purchasers put price out of the top three criteria. So,

    look for partners that have experience, understand business process and have a

    large stable of clients who see them as trusted advisors. I would add software

    viability to this mix; make certain that the software you choose is backed by a

    financially sound company with a proven track record. This last criterion is the

    reason BroadPoint is a Microsoft Dynamics partner. For mid-sized businesses,

    you want to be certain that you have a firm foundation in which to grow your

    business, and Microsoft provides this foundation. As your business evolves and

    grows, we partner with you to tune the engine that drives corporate productivity.

    BroadPoint and you, with a Dynamics foundation, make a smooth running

    machine. So when beginning a search for a new ERP system, look for a partner

    Institute of Business and Technology Page 20

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    who understands your business, uses sound software and has clients who see

    the partner as a trusted advisor.

    3.59

    Implementation StrategyIn choosing new enterprise resource planning (ERP) software, implementation is

    every bit as important as finding the right program. You should be thinking about

    it proactively when evaluating systems, you should raise the topic with

    propsective vendors and even ask for examples of their customers' strategies.

    {C} There are hundreds of articles on "best practices" for implementing ERP

    software, but understanding each strategy and choosing the best option is

    difficult. So, we set out to consolidate the information in a single guide. Our aim is

    to give you enough information and the most important pieces to choose the

    best implementation process for your organization. We'll cover the three most

    widely discussed ERP implementation strategies:

    Big bang - Implementation happens in a single instance. All users move to the

    new system on a given date.

    Phased rollout - Changeover occurs in phases over an extended period of time.

    Users move onto new system in a series of steps.

    Parallel adoption - Both the legacy and new ERP system run at the same time.

    Users learn the new system while working on the old.

    Survey Results Updated April 1st

    We recently hosted a survey to find out which ERP implementation strategies are

    the most popular and most successful. With the help of Twitter and our favorite

    industry bloggers, we received 45 responses from organizations that have been

    involved in an implementation. Our survey was brief and informal with just four

    simple questions:Which implementation strategy did your organization choose? Big bang, phased

    rollout, parallel adoption, combo of big bang and phased rollout, or other.

    9

    Houston Neal Director of Marketing, Software Advice

    Mar 11, 2010

    http://www.softwareadvice.com/articles/manufacturing/erp-implementation-strategies-1031101/#ixzz1MJwevZgb

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    If you selected other, please describe the strategy you chose.

    Was the implementation a success?

    If you selected no, please explain why.

    When it comes to ERP implementations, these questions skim the surface. We

    understand a myriad of questions and answers would be required to learn when

    it's appropriate to choose a certain strategy. Additionally, we realize reporting the

    "most successful strategy" would be erroneous. While one strategy may work for

    a majority of companies, it may not be the best strategy for your organization. As

    Jonathan Gross from Pemeco pointed out, "The circumstances dictate the

    appropriateness of the implementation strategy. In some cases, a phased

    deployment might be more appropriate than a parallel deployment. In other

    cases, it might be the opposite."

    Nevertheless, our survey did uncover some interesting data. Here are the results:

    Eighty-nine percent of respondents followed "big bang," "phased rollout" or a

    combination of the two strategies.

    The number of phased rollout users compared to big bang was split nearly

    evenly; parallel adoption trailed far behind with only four users; "other" came in

    last. The "other" respondent left us the following explanation for his strategy:

    "Component implementation; pilot projects; alpha testing; refinements and

    iteration before opening it to entire unit. If successful in a unit, expand it

    universally until all units have adopted."

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    Advantages Disadvantages

    Implementation time is shorter Difficulties are more pronounced

    Implementation difficulties and "pains" are

    condensed

    Details may be overlooked in the

    rush to changeCosts are much lower than a long, drawn-out

    implementation

    Employees have less time to

    learn the new system

    Employees only need to be trained on the

    new system, not for the changeover period

    Full end-to-end system testing is

    tough to carry our prior to

    implementation

    Implementation happens on a single

    date and everyone knows the date

    Fall-back scenarios are

    more difficult than originally

    perceived

    A failure in one part of the

    system could affect others

    There is a catch-up period

    (see Illustration below)

    Another downside of big bang implementations is Ken Eason's "Initial Dip

    Phenomenon." Eason, author of "Information Technology and Organisational

    Change" and one of the original authorities on implementation strategies,

    describes an "initial dip phenomenon" which happens shortly after an

    implementation. This catch-up period happens because users are struggling

    with the new system and organizational performance temporarily declines as a

    result.

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    Phased Rollout

    In keeping with the theme of cosmological evolution, phased rollout

    would be analogous to the Steady State theory: instead of an

    implementation happening in a single instance, small changes occur

    over time. An organization moves off the legacy system and onto the

    new ERP system in a series of predetermined steps. This can be

    achieved in several different ways. Here are three well-known

    techniques:

    Phased rollout by module -This is the most common phased rolloutstrategy. ERP modules are implemented one at a time. Typically you

    begin with core business functions those necessary for daily operations

    then add in more modules and functionality with each phase. However,

    some experts suggest starting with easy modules like general ledger, or

    beginning with the less mission-critical modules. For a good explanation,

    read Insight Consulting Partner's write-up. Phased rollout by business unit -Under this approach implementation is

    carried out in one or more business units or departments at a time. For

    example, you begin with implementing the new ERP system in human

    resources, then move to accounting. Some organizations may put

    together an implementation project team that travels between each

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    department during implementation phases. As the team gains more

    experience with each implementation, subsequent phases become more

    efficient.

    Phased rollout by geography -For organizations with multiple locations, aphased rollout by geography is a frequent approach. The new ERP

    system is introduced at one or more company locations at a time. This is

    also referred to as the "pilot adoption method." It's common for large

    organizations that have multiple locations or independent departments.

    Of course there are hundreds of options, including many variations and

    combinations of these three. Just like big bang, a phased rollout strategy

    has advantages and disadvantages. This table includes several commonviewpoints:

    Advantages Disadvantages

    Companies gain knowledge and

    experience during the initial

    implementation phase that can be

    applied to subsequent phases

    Not as focused and

    urgent as big bang

    Possible to introduce modules while

    programming future modules

    Involves continuous

    change over an extended

    period of time

    With conversion occurring in parts, time

    is available for adjustments

    Each modules relies on

    information from other

    modules, so there could be

    critical information missing

    There is no catch-up period, employees

    learn as they go

    Several adjustments

    are needed

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    Advantages Disadvantages

    More time for users to adapt to the new

    system

    Duration of the project

    is much longer than big bang

    Technical staff can focus on one part of

    the system or a select group of users at

    one time

    A fall-back to the old

    system becomes more difficult

    with each phase

    Project members may develop unique

    implementation skills that they can be

    positioned for in later rollouts

    Temporary bridges

    must be created between

    legacy system and new

    system

    Parallel Adoption

    The third generic though less talked about ERP implementation plan

    is the "parallel adoption" approach. This has also been referred to as

    "parallel conversion," "parallel running," or "parallel cutover."

    Parallel adoption is thought to be the least risky implementation

    process. It includes running both the old and new ERP system at the

    same time. This way users can learn the new system while performing

    regular work activities on the old system. After requirements for the new

    system are met, then the legacy system is decommissioned.

    Borrowing

    another

    illustration

    from Ken

    Eason,

    parallel

    adoption is

    presented as the "middle road" between big bang and phased adoption.

    For example, the pace of the changeover is slower than big bang, but

    Institute of Business and Technology Page 27

    Eason Strategy Matrix

    http://www.softwareadvice.com/articles/wp-content/uploads/2010/03/Eason-Strategy-Matrix.pnghttp://www.softwareadvice.com/articles/wp-content/uploads/2010/03/Eason-Strategy-Matrix.pnghttp://www.softwareadvice.com/articles/wp-content/uploads/2010/03/Eason-Strategy-Matrix.png
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    faster than phased adoption. Similarly, user adaptation is easier than big

    bang, but more difficult than phased adoption.

    The major trade-off not illustrated in Eason's matrix is cost. Parallel

    adoption is the most expensive implementation method. Additionally,having employees enter data in both systems is not efficient. However, if

    the extra costs are less than costs incurred after a backfired big bang

    adoption, then it's a reasonable plan. Still, organizations cannot predict

    cost overruns of big bang, so parallel adoption has become decreasingly

    popular because of perceived high costs.

    10Which ERP Implementation Strategy is Best for Your Business?

    There certainly is no one-size-fits-all when it comes to implementing anERP system. Every company has unique goals, and an implementation

    requires careful planning and analysis. Some companies may choose a

    combination of strategies, like a mini big bang mixed with phased

    rollouts (i.e. "big bang" the important modules, then add in the peripheral

    modules later). Others may choose to implement a mid-market ERP

    system (e.g. Microsoft Dynamics, Epicor) at the plant-level, while

    keeping a major ERP system (e.g. SAP, Oracle running at

    headquarters). And at times, the best implementation strategy will be

    obvious (as illustrated in this case study).

    At a minimum, we hope this guide gets your organization off on the right

    foot. By choosing one of the above or developing an entirely custom

    strategy, you should be well on your way to success.

    10http://www.softwareadvice.com/articles/manufacturing/erp-implementation-strategies-1031101/#ixzz1MJugBBtm

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    4 MODULES OF ERP

    4.111

    General Ledger

    The General Ledger module is the heart of any accounting system. The Chart of

    Accounts and a company's income statement and balance sheet are maintained

    in the General Ledger. Since OpenPro's General Ledger module is flexible and

    customizable, it is useful for any sized business.

    Because all OpenPro systems are fully web-based, data is available everywhere,

    which provides mobility and flexibility for your business.

    OpenPro web-based Financials helps you save time, reduce administrative costs

    and gain better control over your business by automating a wide range of

    accounting related tasks. It is a highly reliable and integrated series of business

    applications that delivers a flexible, scalable and full featured total management

    solution.

    The Financial software is compliant with US-FASB, IASB, IFRS, and SOXstandards, and meets GASB requirements. It can handle government and non-

    profit accounting standards.

    OpenPro Financials has a variety of features and options built into it. The

    Financials module is a fully integrated system with OpenPro Distribution, CRM,

    Manufacturing, and E-commerce; it also works well as a stand-alone module.

    OpenPro is ideal for companies standardizing on web-based technologies;

    OpenPro is a cost-effective, easy to implement business software solution that

    delivers internet-ready accounting and business management capabilities to your

    business.

    11 http://www.openpro.com/products_financials_gl.html

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    Financials is a full service module, flexible enough to handle multiple companies

    in various ways. In addition to providing maximum flexibility, the financial system

    gives you fast and easy access to the information you need for day-to-day tasks

    and period-end processing.

    OpenPro Financials module includes Job Cost, Executive Desktop, General

    Ledger, Budgets, Fixed Assets, Accounts Receivable, Check Reconciliation,

    Accounts Payable, and Payroll/Human Resources.

    4.2 How ERP Improves General Ledger Capacity:

    Flexibility, quickness, and efficiency are the pillars and needs of the

    modern organization. In order to ful fill all the requirements that the marketimposes, ERP has become an useful utility. The general ledger tasks are

    nowadays one of the most important activities on the daily basis reports, and this

    system is the most effective in helping to provide a solid structure where the cost

    of sales, profit centre accounting and general ledger are unified.

    Many enterprises find it difficult to combine the reporting applications, and some

    companies spend considerable amounts of money to ensure the effectiveness of

    their external and internal reporting. The records could be disorganized due to

    their slow execution. In this instance, ERP becomes the best tool to reorganize

    this function by increasing the data quality, combining the fields included in the

    different databases of one program.

    In regards to specific regulations and requirements related to the financial

    reporting, ERP is able to provide an updated solution to maintain your activities in

    order, because it has the ability to represent the parallel financial reporting in

    several ledgers.

    With the implementation of the system, compliance and transparency are

    guaranteed, and it also makes it easier to gather and report the valuation bases

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    needed to settle more than one account. Through this unified reporting program

    the accounting is a simpler task to complete faster.

    4.3 Benefits for Control:

    The general ledger capabilities are benefited by the use of ERP in many ways.

    An important challenge that modern companies face are the slow processes of

    closing. When the system interferes in this activity, the data is all concentrated in

    one single source, and it is easier to assign transparency for auditing. By this

    way, the closing can be made faster and save time for other relevant issues.

    Another advantage that the program offers is the ease of use. Although training

    would be needed, any expert in integrated systems would be capable of using it.

    The accounting and financial departments together with the controller will be

    unified.

    The reports will also be integrated with the ability to create reports in compliance

    with several requirements that include the different regulations for each country

    or industry. Of course the main attractive of ERP for the direction board is related

    to the profits. Through the general ledger it is possible to reduce all the costs of

    ownership.

    The system supports a great variety of functions, with recurrent entries, reversion

    entries, statistical entries, different currencies, staff and assignation entries. All

    the data registered is validated online during the process of entry. All the

    combinations of accounts, income and outcome totals are verified immediately.

    The online validation allows the users to quickly correct the information without

    executing the process separately. This benefit increases the productivity and

    efficiency of the staff members since it avoids the repeated cycles of correction of

    common data to the system that validates the data during the lot processing.

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    4.4 Financial Processing:

    The processing options are a great tool for capturing transactions with efficiency

    and control. All the entries of journals are automated and it is possible to group

    journals to run in parallel or in a special order when some journal depends on the

    results of another. Likewise, the organization could be improved since the system

    provides the users with the ability to schedule the journals to be generated or

    posted based on your needs automatically.

    Since the companies are worried about producing additional value with less

    resources, this system helps to satisfy this need by running processes across

    multiple ledgers easily. Unlimited ledgers could be settled and at the same time

    run openings, closings, balances and reports.

    4.5 12Application Features

    General Ledger is the heart of the accounting system. The Chart of

    Accounts and a company's statements are maintained in the General

    Ledger. Because of the flexibility of the OpenPro General Ledger

    application, it can be used by any business.

    Run reports for all prior years, complete drill down to data entry screens

    with security and know who processed the transaction.

    Accounts Payable/Receivable: Manage your vendors and customers.

    Flexible enough to meet any business' needs, while still being able to

    streamline, saving time and cutting costs.

    Check Reconciliation: Keep track of all your deposits and payments with an

    easy to use balancing system.

    12 http://www.openpro.com/products_financials_gl.html

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    Fixed Assets: Record company assets and automatically calculate

    depreciation expenses. Supports several methods of depreciation and

    automatically posts expenses.

    Payroll/HR: Maintain your employee's records electronically. With 128 bit

    encryption, the system is secure enough to keep your most sensitive

    documents safe. Payroll supports a variety of special functions ranging

    from calculating payroll checks with individual deductions to maintaining

    information required for state and federal reports.

    Job Cost/Project Management: Provides management information you

    need to quickly identify project costs that are out of line with budget

    estimates and requirements.

    Budgets: Keep track of what you are spending; compare your budget with

    actual amounts.

    Executive Desktop: Create graphic reports of the company status, from

    budget charts to manufacturing work orders. Executive Desktop allows you

    to create specific graphs for each user type.

    4.6 13Cost/Benefit Analysis

    Following on my previous post about Cost/Benefit Analysis General

    Ledger, here is the more chocolate. The example! To illustrate the process, lets

    create a hypothetical company with the following characteristics:

    Annual sales: $500 million

    Employees: 1000

    13http://accounting-financial-tax.com/2008/10/costbenefit-analysis-of-erp-implementation-example/

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    Number of plants: 2

    Distribution centers: 3

    Manufacturing process: Fabrication and assembly

    Product: A complex assembled make-to-order product, with many options

    Pre-tax net profit: 10 percent of sales

    Annual direct labor cost: $25 million

    Annual purchase volume (production materials): $150 million

    Annual cost of goods sold: $300 million

    Current inventories: $50 million

    Now, lets take a look at its projected costs and benefits both for a

    combined ERP/ES implementation and then for an ERP only project.

    Costs are divided into one time (acquisition) costs and recurring

    (annual operating) costs . . . and are in our three categories : C = Computer,

    B = Data, A = People.

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    4.7 1415What Can ERP Do for the Supply Chain?

    16

    The goal for any manufacturing operation - whether it is a discrete or a

    process manufacturing business - is to produce quality products at the lowest

    possible cost while striving to exceed customer expectations. Achieving this

    consistently and cost-effectively depends on gaining deep insight into the supply

    chain, especially when it comes to managing the complexities of formulating and

    producing products to custom specifications.Maintaining market share in today's ever more competitive landscape

    requires that manufacturing industries process orders faster-increasing execution

    and delivery reliability rates-while giving customers better information on order

    status and simultaneously managing compliance with legal and regulatory

    requirements. All of this requires tremendous agility and a truly dynamic

    operating environment that's capable of assimilating real-time information flows

    across supply-chain touch points with ease.

    But when it comes to joining the supply-chain management "dots,"

    manufacturers face serious technical challenges in terms of process and data

    14--Rakesh Kumar, Global Industry Product Director Manufacturing Industry, Microsoft Business Solutions

    15 http://blogs.technet.com/b/vertical_industries/archive/2011/04/04/what-can-erp-do-for-the-supply-chain.aspx

    16 OBrien, James. Introduction to Information Systems, 12e, 2005

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    flows - especially when it comes to integrating the "spaghetti soup" of systems

    controlling individual customer, supplier and production functions.

    To resolve this integration challenge, manufacturers are taking a fresh

    look at enterprise resource planning (ERP) as a means of gaining that all

    important "single version of the truth" and equally crucial seamless connectivity

    to customers and suppliers.

    In the past, ERP has received a mixed reception. When the first

    commercial ERP software packages exploded onto the market in the 1990s-

    promising to integrate all data and related organizational processes into a unified

    single information system-ERP acquired a reputation as an unwieldy monolith

    that was unsuited to supply-chain management, being inflexible, costly to

    implement and complex to operate.

    But manufacturers-regardless of their size or the industry in which they

    operate --have been missing out on a critical IT opportunity, because ERP has

    changed.

    Previously software vendors tried to fit a single ERP solution around the

    needs of diverse industry verticals, such as semiconductors, chemicals or

    food/beverages, resulting in shortfalls in the levels of support needed for industry

    terminologies and industry-specific complexities in the manufacturing operations.

    Today's next-generation out-of-the-box, supply-chain-management-specific ERP

    solutions, such as Microsoft Dynamics AX, have evolved, becoming impressively

    scalable end-to-end offerings that effectively streamline and automate business

    processes across the supply chain.

    Alongside delivering that all important data unity within the enterprise,

    today's ERP solutions use customisable Web services to make it simple and

    quick to connect with suppliers, logistics providers and customers and enable

    seamless real-time data exchange and process sharing.

    Easy to deploy and featuring easy-to-use intuitive tools that can be

    accessed across the manufacturing operation-from the shop floor to the top floor-

    today's ERP solutions make "joined up" streamlined supply-chain management

    an achievable reality.

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    It's this unique ability to integrate external business processes and support

    application-to-application connectivity across multiple systems in a cost-effective

    manner that now makes it possible for manufacturers to respond quickly to

    changing customer and supplier demands.

    Supply-chain optimization also is possible now. Powerful inventory

    management tools help to improve forecasting and planning, so supply and

    inventory levels can be fine-tuned to customer demand. While access to real-

    time data gives users faster access to the tasks and critical business intelligence

    information-like key performance indicators-needed to optimize the supply chain.

    Finally, ERP makes it easy to simplify government and corporate compliance

    commitments by defining custom business rules and workflows based on risk

    scenarios.

    Today's ERP solutions provide the vital backbone on which effective, cost-

    efficient and dynamic supply-chain collaboration can take place. Besides

    unleashing demand-driven production, organizations of any size in any sector

    can respond faster to change, incorporate new customers and suppliers with

    ease, and adapt their operation on the fly as business needs change.

    4.817

    Chain ERP management supplyEffective and integrated supply chains are of strategic importance to

    companies who want to gain competitive advantage. Customers are demanding

    greater flexibility, superior services, and rapid response.

    ERP is the capability to provide timely cross organizational information. W.

    Edwards Deming stated that approximately 95% of the problems within an

    organization can be directly linked to the process only 6% are people problem.

    To stay in the game, suppliers must achieve shorter lead times, greater assets

    utilization, and increased productivity, all at lower costs. The real opportunity for

    competitive advantage best lies with Effective Integrated Supply Chains. We

    have worked extensively across different industries and have come up with

    series of tailored Supply Chain Management modules in to assist companies to

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    streamline their operations, reduce logistics costs and enhance customer

    service-all in real time. We offer specialist advice on every aspect of your supply

    chain design, implementation, and execution, including

    I Whether you're implementing, upgrading, or expanding your Enterprise

    resource planning system - or looking to optimize your supply chain - the highly

    skilled consultants at HP Services have the methodologies and know-how to

    meet your needs on-time and on-budget.

    HP implementation teams draw on our first-hand experience with SAP

    deployments throughout our own organization, in addition to our work with

    Enterprises around the world as a SAP Global Services Provider, to bring you

    solutions based on proven best practices and methodologies.

    We offer world-class supply chain process consulting, application implementation

    and IT infrastructure services. Our offerings encompass conventional SAP

    implementations, design and deployment of solutions in the rapidly evolving

    Advanced Planning and Scheduling (APS) arena, SAP Enterprise portals, and

    supply chain management and optimization solutions. All of our services and

    solutions are designed to help you increase profitability, reduce lead times and

    costs, focus on your core competencies, and enhance your ability to collaborate

    with partners and customers.

    ERP & Supply Chain consulting with a difference

    Take advantage of HP's special strengths in ERP and supply chain optimization:

    One-stop shopping for end-to-end solutions that integrate high-performance

    platforms, HP and partner infrastructure and application software, consulting and

    integration services, and support

    A strategic and collaborative relationship as an SAP Global Services Partner

    A track record of working with clients in diverse industries: more than half of all

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    SAP installations worldwide are on HP systems\

    First-hand experience with SAP R/3 consolidation and APO within HP

    Annual recipient of SAP's Award of Excellence since its inception in 1995

    A proven, best practices-based "rapid" methodology to analyze, build, integrate,

    and evolve solutions Global reach with offices in 160 countries A uniquely

    collaborative approach that fosters efficient knowledge transfer between our

    people Your enterprise is part of a supply chain, or maybe a demand chain, and

    there are companies, or maybe enterprises, ready to sell you an enterprise

    resource planning system that will help you label everything your organization

    does with spiffy new buzzwords. If you're involved in your organization's

    information technology systems, you've heard about Enterprise Resource

    Planning (ERP) systems. These are huge, all-in-one systems that promise to

    handle disparate processes that at one time required their own computer

    systems: sales ordering, general ledger, accounts payable and receivable, cost

    management, payroll (human resources planning), inventory, logistics,

    purchasing, material planning, shop floor data collection and management, and

    production.

    ERP is one of the hottest software products in the large business market today.

    Independent studies put the overall market in 1998 at about US $16.7 billion, up

    an impressive 39 percent from a year earlier.

    AMR Research of Boston, a leading industry expert firm, predicts that the total

    opportunity for ERP, including the software, installation and services required to

    make it work, could be as high as US $66.6 billion by 2003.

    The ERP field today is led by some of the world's biggest software companies:

    Oracle (the world's second-largest software firm after Microsoft), SAP, Baan, JD

    Edwards, PeopleSoft and SSA might sound familiar to most readers.

    ERP promises not only to automate all your back office business procedures, it

    also offers electronic commerce. If you want to sell over the Internet, ERP

    vendors are ready for you.

    And with the Y2K problem just around the corner, you might be looking to

    upgrade your system. ERP is definitely worth close consideration.

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    What can ERP do for you?

    Integrating sales, order desk, inventory control, finance, and management

    reporting has significant benefits, not the least of which is from the information

    technology manager's perspective. There's now only one computer system to

    maintain and to upgrade periodically, which saves a lot of time and money.

    Implementing an ERP system often replaces several older computer systems,

    which can also boost computer productivity. With only one system, you can also

    reduce training costs.

    If your current computer system isn't ready for the year 2000, ERP can nicely

    sidestep that issue as most ERP vendors made sure their products were ready

    for the millennium about two years ago.

    A more significant benefit for most companies is the improved use of their

    information technology. ERP systems present better information in a more timely

    manner to the people who need it. Sales reps can check inventory levels and

    prices before committing to deadlines; managers can check margins before

    offering special deals.

    Having a single source of data for everything that happens in an enterprise also

    makes the whole organization more flexible; companies can ramp up production

    more quickly, or can shift what they're making or where they're making it more

    readily.

    ERP systems can also make employees, whether in customer service or

    production, more productive. ERP systems can reduce turnaround or order

    fulfillment time and increase accuracy in fulfilling customer orders. For cash

    savings, ERP systems can help reduce inventory costs through improved stock

    tracking.

    Case in point: Walbar

    Last year, Walbar, a manufacturer of turbine blades and other parts for airplane

    engines, replaced its business application system with an ERP system from JD

    Edwards.

    Walbar is a division of Coltec Industries, Inc., and has three locations in the

    United States and one in Mississauga, Canada. The company took more than 18

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    months to select a system, install it and train its employees. The system has

    been "live" since May, 1999. Since Walbar chose to phase in the implementation,

    as of our press time the company had not yet started using all the modules, but

    started with the core: inventory control, financials, product data management,

    bills of materials, routing, work centre, shop floor management and workflow.

    The total cost for the implementation at the Mississauga plant, including the IBM

    AS/400 computer, servers, new IBM workstations, software, installation and

    training was about US $1 million.

    "It's early to say what the benefits are, but I have definite expectations about

    reducing inventory, which will free up a significant amount of cash," says Peter

    Mammone, director of finance at the Mississauga location. "Another real benefit

    will be the ability to better plan for the severe cyclical nature of the airplane

    engine business."

    Beyond that, Mammone sees real improvements in improved customer service;

    quicker and more accurate delivery of customer orders through better materials

    planning and order tracking. In Mammone's industry, mistakes are very costly, as

    there are only about a dozen manufacturers of airplane engines in the world. He

    says you can't afford to annoy any of them.

    One key benefit of ERP systems is the way it integrates a company's flow of

    information. Using an ERP system, the sales, purchasing, production, inventory

    control and accounting departments all use the same information. One set of

    data is used throughout the company to make sure customers get what they

    want when they want it, and that the whole thing is profitable for the company.

    Centralizing this information and presenting it consistently can also improve

    planning and decision making.

    To illustrate the value of ERP in action, take a look at Xerox Corp., which

    installed an Oracle ERP system in three distribution locations across the United

    States. Each centre produces digital cpiers and printers, and ships them to

    customers.

    When an order comes in, Oracle's Release 10.7 ERP system picks the

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    appropriate stock from the inventory, which is all identified with bar codes.

    Barcode readers from Intermec track products and communicate with the ERP

    system via wireless transmission; middleware from Connectware translates the

    barcode data from Intermec into Oracle's language.

    4.9 18Four Key Benefits of Supply Chain Management Software

    Supply chain software can offer tremendous value to any company that relies on

    the smooth planning and execution of related operations to achieve long-term

    profitability and maintain a solid competitive edge. Thats why more and more

    organizations are purchasing and implementing supply chain applications. In fact,

    the market for supply chain and related softwares is expected to reach $7.4billion in 2008, according to a report by ARC Advisory Group.

    Improve Your Supply Chain Network: Supply chain softwares provide

    complete, 360 degree visibility across the entire supply chain network

    something that cannot be easily achieved with disjointed manual processes.

    With supply chain, users can monitor the status of all activities across all

    suppliers, production plants, storage facilities, and distribution centers. This

    enables more effective tracking and management of all related processes, from

    the ordering and acquisition of raw materials, through manufacturing and

    shipping of finished goods to customers or retail outlets. So the status of mission-

    critical activities can be tracked at all times, and potential inefficiencies or

    problems can be identified and corrected immediately, before they become

    unmanageable.

    Minimized Delays: Many supply chains particularly those that havent been

    enhanced with a supply chain application are plagued by delays that can result

    in poor relationships and lost business. Late shipments from vendors, slow

    downs on production lines, and logistical errors in distribution channels are all

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    common issues that can negatively impact a companys ability to satisfy

    customer demand for its products.

    With supply chain software, all activities can be seamlessly coordinated and

    executed from start to finish, ensuring much higher levels of on-time delivery

    across the board.

    Enhanced Collaboration: Imagine having the ability to know exactly what your

    suppliers and distributors are doing at all times and vice versa.

    Supply chain softwares make that possible, bridging the gap between disparate

    business softwares at remote locations to dramatically improve collaboration

    among supply chain partners. With supply chain softwares, all participants can

    dynamically share vital information such as demand trend reports, forecasts,

    inventory levels, order statuses, and transportation plans in real-time. This type

    of instantaneous, unhindered communication and data-sharing will help keep all

    key stakeholders informed, so supply chain processes can run as flawlessly as

    possible.

    Reduced Costs:A supply chain software can help reduce overhead expenses in

    a variety of ways. For example, it can: Improve inventory management,

    facilitating the successful implementation of just-in-time stock models, and

    eliminating the strain on real estate and financial resources caused by the need

    to store excess components and finished goods Enable more effective demand

    planning, so production output levels can be set to most effectively address

    customer requirements without the shortages that result in lost sales, or the

    waste that drains budgets Improve relationships with vendors and distributors, so

    purchasing and logistics professionals can identify cost-cutting opportunities such

    as volume discounts.

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    4.10 19ERP Purchasing Module:

    ERP Purchasing module streamline procurement of required raw

    materials. It automates the processes of identifying potential suppliers,

    negotiating price, awarding purchase order to the supplier, and billing processes.Purchase module is tightly integrated with the inventory control and production

    planning modules. Purchasing module is often integrated with supply chain

    management software.

    4.11Features of purchasing module:

    Streamlines purchase and process cycles

    Detailed Supplier/Subcontractor/Service Provider database

    Capturing materials requirement

    Automatic firing of purchase requisitions based on MRS

    Quotations from various suppliers

    Recording Payment terms in PO

    Excise consideration in Purchase and Process Orders

    PO authorization

    PO amendments with complete amendment history

    Order cancellation and order closing Multiple delivery schedules

    Quality inspection of goods

    Quotation validity

    MIS for vendor evaluation based on quality, price & delivery time

    Subcontracting generation of process orders

    Multiple indents for multiple items in a single PO

    Purchase order processing

    Purchase order entry with item details and other details like taxes,

    discounts, extra charges like freight, P&F, octroi etc.

    Flexibility to generate Purchase Order in domestic and foreign currency

    Advance adjustments

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    Purchase bill with updating of GL and purchase book

    Service contracts, Service Bills, Service indents and PO

    Value based approval of indents

    Bill of Entry

    Complete import functionality with handling of custom details - Purchase

    Bill for import, Excise consideration in imports

    Reports for Order tracking for complete control on the procurement cycle

    ERP Purchasing module aims at making available the required materials

    of the right quality, in the right quantity, at the right time and at the right price, for

    the smooth functioning of the organization. All purchasing and subcontracting

    activities such as inviting quotations, supplier evaluation, placing purchase order,order scheduling and billing are covered in this module. Import of goods is also

    handled by the system.

    4.12Major benefits

    Vendor performance analysis for effective vendor management.

    Smart List to generate the Purchase Orders.

    Purchase Receipt Generation Process.

    Option to generate Quote-Request to Vendors.

    Analysis Reports equipped with graphical charts.

    Instant access to critical PO data.

    PO generation time/cost savings.

    4.13 20Cost and Benefits Analysis:

    One of the main focuses of a Business Excellence project is customer

    service. We find that our "make to stock" Business Excellence companies

    achieve high levels of stock availability, typically over 99%. Any make for stock

    company in a competitive situation should be able to estimate the possible extra

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    sales they could capture if they always had their pr