financial services workshop payroll breakout may16, 2014 1

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Financial Services Workshop Payroll Breakout May16, 2014 1

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1

Financial Services Workshop

Payroll Breakout

May16, 2014

2

Introductions

Payroll Director Letty J. Lalu 328-4245

[email protected]

Payroll Accountant Marci Copeland 328-0445

[email protected]

International Tax Specialist

Barbara Wells 737-4792

[email protected]

Lead Payroll Technician Tia Freeman 328-4161

[email protected]

Payroll Specialist Cynthia Andrews

328-5462

[email protected]

Payroll Specialist Cynthia Price 328-5461

[email protected]

Payroll Clerk Brenda Reese 328-6954

[email protected]

Payroll/Admin Clerk Rosie Evans 328-6955

[email protected]

Payroll Temp Sue Scott 328-5463

[email protected]

March 12, 2014

3

Primary Areas of Responsibility

March 12, 2014

Letty Employee overpayments and collection, taxes, W-2s, system integration and reporting, semi-monthly (SM) payroll processing

Marci Manual payroll cycles and adjustments, International tax reporting-1042s, audit, Kronos implementation

Barbara International/non-resident employee and student tax

Tia Temp and Student (TS) payroll processing, Web-time, Mass time Entry (MTE) and Kronos support

Cynthia A. LOA and termination calculations, pay adjustment calculations, Core Banking, tax payments (EFTPS) and wires

Cynthia P. Web-time, Mass time Entry (MTE) and Kronos support, Dual employment, Holiday pay verification, overpayment administration

Brenda Excess wage verification, Direct deposit processing, web-time support

Rosie W-4 and NC-4 processing, front office support, W-2 mailing and returns

4

What’s New? NC House Bill 998

◦ Effective 1-1-2014 every ECU employee required to complete a NEW NC-4 State Employee’s Withholding Allowance Certificate

◦ Reduces NC income tax to flat 5.8% rate◦ Increases standard deduction◦ Eliminates personal exemptions◦ Eliminates many other deductions and tax credits

Self Service Banner: ◦ Employees can now view, submit and update

W-4 - Federal Employee’s Withholding Allowance Certificate NC-4 - State Employee’s Withholding Allowance Certificate

NC House Bill 4:◦ Requires ECU to fund a reserve account with the NC Division of

Employment Security to fund future unemployment claims◦ 1% of wages assessment Q3,Q4-2013 and Q1,Q2-2014

March 12, 2014

5

What’s new?W-2 Reissue Request

Available under Forms on ECU Payroll web site

Paper checks are only available for pickup on the payroll date from 8:00 to 1:00 p.m. Mailed on pay date afternoon mail

New Template: Request to Reduce PayUpdated Payroll Web page with

instruction documents, FAQ

March 12, 2014

6

What’s new?

March 12, 2014

Southwest corner of Reade and 2nd Street

No change to:◦ Mail Stop: 226◦ Phone: 252-328-6955◦ Fax: 252-328-0910

120 Reade StreetBuilding 133Financial ServicesGreenville, NC 27858

7

What’s [email protected]

◦Questions on W-4, NC-4, W-2◦Questions regarding payroll tax

withholding Federal, State, Social Security

[email protected]◦Questions regarding temporary visa

holders, green card holders, 1042s

March 12, 2014

8

What Payroll doesReview and input W-4, NC-4 and Direct

deposit formsUpload time and wages submitted through

Web-time, MTE and Kronos into BannerUpload deductions through automated

interfacesManually key adjustments submitted from

timekeepers/departmentsCalculate and key exceptions for

terminations, LOA, returns from LOA, job changes and other non-standard pay situations

March 12, 2014

9

What Payroll doesCalculate and key payroll

reductions for overpaymentsWork exception reports generated

throughout payroll process◦FOAP◦Wages recorded in Kronos, Webtime,

MTE not loading to Banner◦Variances this semi to last◦Excess wages verification◦Tax compliance review

March 12, 2014

10

What Payroll doesReconcile tax liability accounts Ensure timely and accurate

submission of Federal and State taxes and reports

Issue annual W2-Employee Wage and Tax Statements and 1042-Foreign Person’s U.S. Source Income

Manage failed Direct DepositsCollection efforts for employees

overpaid through payroll

March 12, 2014

11

What Payroll doesn’t doChange names or SS#s in Banner-HRInput or change deductions-other than

taxes-HRManage liens, garnishments-HRManage or view leave records-DeptDetermine best way for processing

payment for unusual pay circumstance-IPS

Validate dates on EPAFs- IPS/Departments

Act as approver on EPAFs – FYI onlyMarch 12, 2014

12

What Payroll doesn’t doUnemployment claims- Employee

RelationsReconcile or submit payment to other

vendors (e.g. Insurance, wage garnishments, retirement programs)-IPS

Reconcile payroll expense to the ledgerReview or reconcile Payroll History

reports Review payroll or labor suspense

accountsReview POSMAN reports

March 12, 2014

13

What Payroll doesn’t do…Employment VerficationTo Obtain Proof of Employment Only the Verifier should follow these 3 steps:1) Please login to www.verifyjobhistory.com to register.2) You will need the following information:

◦ a. ECU Employer Code: 1252◦ b. The person’s Employee ID & Last Name OR the person’s First Name, Middle Initial, Last

Name & Date of Birth.

3) Pay for the transaction by credit card.

To Obtain Proof of Employment and Income:1) In addition to the steps 1, 2 & 3 above, the employee needs to provide an authorization code to access their information. (Employees generate an authorization code by visiting www.verifyjobhistory.com or calling 1-800-281-5260).

Special Instructions for Social Service Agencies1) Please login to www.verifyjobhistory.com to register.2) Once we qualify your agency, you may begin to receive results online or by fax.For additional questions or more information regarding the benefits of membership, please call:JobTrax Client Service CenterMonday – Friday; 8:00 am – 5:00 pm (EST)1-800-281-5260 or 1-440-247-1600

March 12, 2014

14

Web and Mass Time Entry

March 12, 2014

Note: This is APPROVERS

deadline…NOT students!

15

Payroll Exception/Adjustments

Cut-off March 18th, but realize on March 21st there is a change…now what?◦Contact Payroll office◦Request Adjustment form◦Complete with signatures◦Return to Payroll BY DUE DATE for manual

keying◦Follow up to ensure hours/pay was included

in employee’s pay◦Do NOT re-submit hours/pay in subsequent

payroll through MTE

March 12, 2014

16

Payroll Exception/Adjustments

Payroll typically has 5-6 days after WTE/MTE closes to finalize payroll.◦Holidays occasionally reduce timeline to just 3

daysPayroll must be finalized 3 working days

prior to Pay DateSome changes can be made between

WebTime, MTE deadlines and Payroll finalization dates.◦Late notice terminations/separations◦Late notice LOA◦Data entry correction on MTE

March 12, 2014

17

Manual checksCannot be issued if there is no active

job for the employeeShould only be requested if waiting for next

semi-monthly pay causes the employee a financial hardship

Requires payroll to run the entire payroll process-isn’t as simple as “writing a check”

Payroll may deny request for manual check.Cannot be issued as a direct depositWill be available for pick up from 10 a.m. to

1:00 p.m. exactly one week following the regular semi-monthly pay day

March 12, 2014

18

Manual checksContact payroll office Request Manual check formComplete with signaturesReturn to Payroll by DUE DATEDo NOT include hours in next

semi’s MTE.

March 12, 2014

19

Self Service BannerEmployees can view history, current

status and # of allowances claimed and can now MAKE CHANGES TO:◦NC-4 effective December 9, 2013

Still have approximately 2,000 employees who have not submitted new form or verified changes

◦W-4 effective January 9, 2014◦If claiming EXEMPT must complete

paper form◦Using SSB at new employee orientation

March 12, 2014

20

Paper Form-W-4

March 12, 2014

21

Paper Form NC-4

March 12, 2014

If an employee is claiming EXEMPT, Line 1 should be left blank.

Otherwise, Line 1 MUST be completed.

22

Claiming EXEMPTMust meet BOTH conditions1) Last year had a right to refund

ALL federal income tax withheld because I had NO tax liability…

AND 2) This year I expect a refund of ALL federal income tax withheld because I expect to have NO tax liability.

Must be renewed annually and resubmitted by 15 February

March 12, 2014

23

Paper FormsDefault is S0-Highest tax rateEncourage employees to utilize the

worksheet and keep copy for their recordsDon’t provide advice on number of

allowances or statusMust use 2014 formsPayroll will reject paper forms that are not

completed correctly or have conflicting information◦Status remains at Single Zero (or last W-4,NC-4

form on file)until corrected form is submitted to Payroll office

March 12, 2014

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When to file a new W-4REQUIRED:

◦Name change (after receiving SS card)◦Divorce, spouse takes a job,

dependent moves out of house◦Realize you are no longer EXEMPT.

OPTIONAL:◦Birth of child or adoption, spouse quits

their job◦Realize you are EXEMPT.

March 12, 2014

25

Federal Tax Table-2014Standard exemption allowance

for 2014 is $164.60 times number of allowances

Banner uses this annualized tax table

March 12, 2014

26

Supplemental Pay-2014IRS supplemental tax rate is 25% regardless

of filing status or allowances selected on W-4 NC-4 supplemental tax rate is 5.8%Supplemental Wages

◦ Dual Employment◦ Bonus and Incentives◦ Settlement Agreements◦ Awards◦ Vacation Payout◦ Severance◦ Longevity◦ Supplemental Taxable Benefits

March 12, 2014

27

NC State Tax Table-2014

March 12, 2014

28

Social Security Tax-2014FIC-FICA OASDI

◦Old-Age, Survivors, and Disability Insurance

◦Employee: 6.2% Employer: 6.2%◦Maximum taxable earnings for 2014 is

$117,000.FIM-FICA Medicare

◦Medicare hospital insurance part of Social Security

◦Employee:1.45%◦Employer: 1.45% 

March 12, 2014

29

Social Security Tax-2014

FIH-Additional Medicare Tax◦New in 2013-continued in 2014

◦Employee: .09% of wages in excess of $200,000/yr.

◦Employer: none

March 12, 2014

30

Fed and State Pre-Tax Deductions

All deductions that say “Pre-Tax” 401K, 403b (not Roth) and 457

contributionsFlex dependent care spending,

Flex medical care spendingHealth insurance premiums TSERS state retirement, Fidelity,

Lincoln, TIAA and VALIC and “undecided” Employee contributions

March 12, 2014

31

Social Security :Pre-Tax Deductions

All deductions that say “Pre-Tax”Flex dependent care spending,

Flex medical care spendingHealth insurance premiums

March 12, 2014

32

Student FIC/FIM/FIH Exemption

Students working and enrolled at ECU may be temporarily exempt from SS taxes.

Based on # of hours enrolledEvaluated each pay period

March 12, 2014

Enrollment Status

Minimum # of hours

Graduate 4

Medical 4

Undergraduate 6

Dental 10

33

International EmployeesEmployees on a temporary visa are required to

visit the payroll office annually to do a tax assessment to determine taxation and potential eligibility for tax treaty benefits.

Employees who do not meet the substantial presence test for resident alien, can only claim one allowance for federal and zero allowance for state withholding, and will be taxed at the higher nonresident alien rate (some exceptions apply for Canada, Mexico, Korea, and India). 

Green card holders and resident aliens for tax purposes are taxed the same as US citizen.

March 12, 2014

34

International EmployeesIndividuals on temporary visa being taxed

as a nonresident alien may be exempt from FICA tax depending on the visa type (F-1, J-1, M-1, Q-1) used to enter the United States and compliance with the terms of that visa.

Individuals on temporary visa taxed as a resident alien may be exempt from FICA only if they meet the student FICA exemption which is the same for a US citizen that is based on enrollment/thesis. 

March 12, 2014

35

Kronos update Who?

◦ Every ECU employee who earns or is granted leave and/or tracks time

What?◦ Time, attendance and leave tracking system◦ Eliminates paper/excel leave records

When?◦ Steering committee formed◦ Rebuild implementation team◦ Upgrade to and train on most recent version◦ Developing phasing and implementation plan

Why?◦ Improve policy and FLSA compliance◦ Improve productivity and manual timekeeping◦ Eliminate paper leave records

March 12, 2014

36

Why 86.67 hours?52 weeks X 40 hours week =

2080 hrs2080 hrs / 24 pays equals =

86.67 hrs per payPay periods range from 9 days to

12 days.Wage adjustments calculated

based on # of days worked/missed in pay period vs. 8 hours day times # of days

March 12, 2014

37

Wage adjustment calculationJohn Doe retired on 22 February

and earns $1250 per payFinal salary calculated as 5/9 X

$1250

March 12, 2014

38

Converting Minutes to Decimals

Banner deals with minutes as a decimalMTEs should be reported in decimals# of minutes/60 = decimal

◦ 15/60 = .25 30/60 = .50 45/60 = .75

Examples:◦6 hours & 30 minutes shown as 6:30 = 6.50 hrs◦5 hours & 15 minutes shown as 5:15 = 5.25 hrs◦4 hours & 10 minutes shown as 4:10 = 4.17 hrs

March 12, 2014

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Conversion Chart

March 12, 2014

40

Leave ReportingPayroll does not have access to

leave records If employees miss work and have

no leave “on the books” , timekeepers are RESPONSIBLE for reporting hours missed to Payroll so that pay can be adjusted appropriately.

March 12, 2014

41

Request to Reduce Pay

DATE # of HOURS         

TOTAL # OF HOURS:  

March 12, 2014

REQUEST TO REDUCE PAYThis template should be used as an official request to the Payroll Office to reduce the salaried pay for an employee who has been absent from work and has no accumulated leave to offset their absence. This template may also be used for those employees who must have their pay reduced during the University Winter Break because they have insufficient leave time to cover the absence or for those employees who have the leave, but choose to have their pay reduced rather than take available leave.This template is NOT a substitute for the Official Leave of Absence (LOA) Form available on the HR/Benefits website which should be used for all Leave of Absences not covered by the examples provided above. http://www.ecu.edu/cs-admin/HumanResources/Benefits.cfm

This template should be completed by the Leave Clerk.

Send an e-mail request to [email protected] and [email protected] with the subject line “PAY REDUCTION REQUEST: EMPLOYEE NAME and BANNER ID#”.

COMPLETED BY: Please make the following adjustment to the semi-monthly employee per the request detailed below:EMPLOYEE NAME:BANNER ID#:(Detail each date and the # of hours to adjust per day separately. Insert more lines if necessary)

COMMENT:(Provide any additional information you feel may be helpful). DEDUCT FROM:____PP24 (if for Winter Break) ____NEXT PAY ____ PP ____(If you wish to deduct the pay over more than one pay period, please contact Payroll @ 252-328-4245)LEAVE CLERK TELEPHONE #:

42

FMLA and Leave-including Intermittent leave or reduced work schedule

Must submit FMLA application and medical certification to the Benefits Office 30 days-2 weeks from start date of leave.

FMLA is UNPAID leave…must use vacation, sick, bonus, comp in order to remain in active pay status.

March 12, 2014

43

FMLA and Leave-including Intermittent leave or reduced work scheduleEmployees on FMLA who exhaust

leave or with no available leave should be placed on Leave Without Pay using a Leave of Absence form.

Must make arrangements with Benefits Office regarding benefits while on LWOP

Should be closely coordinated with Payroll to ensure appropriate pay and avoid overpayment.

March 12, 2014

44

Wage and hour laws“Non-exempt” covered by Federal

FLSA.Overtime for hours worked in

excess of 40 for single workweek.Non-exempt SPA employees paid

salaried wages, but must be compensated (comp time or pay depending on departmental policy) for hours worked over 40 in single workweek

March 12, 2014

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Wage and hour laws

March 12, 2014

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Week 1

March 12, 2014

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Week 2

March 12, 2014

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Week 3

March 12, 2014

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Week 4Assuming no hours worked on Saturday

3/16/13

March 12, 2014

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Adverse WeatherIf Adverse Weather is used…must use

vacation leave or must be made up within 12 months of date taken

When making up AW employee cannot work more than 40 hours…must make up during a week employee is out sick, takes a vacation day, holiday-Must repay using straight time hours

Must have system for keeping up with the AW weather leave taken and made up

March 12, 2014

51

University ClosedEmployees paid for this time…coded as

UC on leave cards/time sheetsIf employee is asked to come in, they

will be paid for the hours they worked and they will get hour for hour to be used later

If an employee chooses to come to work, they will not be paid and will not receive hour for hour time off

Exception request must be approved by HR

March 12, 2014

52

How can we reduce overpayments?

Complete Leave of Absence forms timely-WC, FMLA, etc.

Complete Termination forms timelyKeep leave records up to dateNotify Payroll of short notice

terminations immediately◦Even if leave records are not up to date and

require additional review/signatureNotify Payroll of employees in negative

leave situations or work missed with no leave “on the books”

March 12, 2014

53

How can we reduce overpayments?

File EPAFs timely to end jobs, stipends, etc.

Ensure employees with jobs set up in advance actually begin assignments on target date

Ensure EPAF dates and pay factors are correct

Notify payroll immediately of death in service

March 12, 2014

54

Collection ProcessFirst Notice: Employee notification of

overpayment◦ If current employee-payroll reduction ◦ If terminated-begin collection process

30 days: Second Notice10% penalty and 5% annual interest

60 days: Final Notice90 days: submission to NC Attorney

General’s office90 days: submission to NC Setoff Debt

Collection Program (SODCA) -taxpayer income tax refunds

120 days: submission to Collection agency

March 12, 2014

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Collection ProcessIf collected in same year,

employee pays back net wages

If collected in subsequent year, employee pays back gross wages

Job FOAP credited when payment is received. (May be closed FOAP)

March 12, 2014

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Resources: Payroll web site Staff listing Payroll Calendars SSB Instructions FAQs Forms

March 12, 2014

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UNC-FIT-Payroll KPI-You can help!

# of payroll adjustments (requests for manual checks)

# of paper checks vs. direct deposit◦ DD is mandatory…but the # of paper check being

issued is on the rise!# of new or rehired employees not paid in

current month-late EPAFSDollar value of overpayments to employees

◦ Over last three (3) quarters: 90 instances of administrative errors (e.g. late,

terminations, late LOAs, late EPAF and EPAF errors, etc) resulting in overpayment of approximately $130K

155 instances of reduction of pay due to negative leave resulting in overpayments of approximately $60K

March 12, 2014

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What can you do to help?Encourage employees who have a

name change to get a new SS card and present to HR

Include cover sheet with submissions to payroll letting us know sender and contact information

Encourage use of SSB for:◦W-2 consent◦Address change◦NC-4, W-4 review and changes◦Paystub review

March 12, 2014

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What can you do to help?Use the Comment section of

EPAFS, termination forms and LOA forms to add clarity.

Submit EPAFs timely and seek clarification if you are unsure of the dates to use.

March 12, 2014

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Discussion QuestionsHow do you ensure that your payroll expense $

$ are correct-additions/deletions from semi-monthly payroll

Are there tools/reports that you think would be beneficial to help you manage payroll transactions? Who uses them?

What could payroll do to improve our customer service?

Are there additional resources you’d like to see on the Payroll web site to help you with your job?

Why does Payroll office receive W-4, NC-4 for individuals who never have/get jobs?

March 12, 2014

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What can WE do to help?

March 12, 2014

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SUPPLEMENTAL SLIDES

March 12, 2014

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International Employees

March 12, 2014

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International Employees

March 12, 2014

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International Employees

March 12, 2014

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International Employees

March 12, 2014

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Mass Time Entry (MTE)Used to enter non-regular pay Accessed through One-StopEmployee PoolSubmitter/Approver/ProxySome restrictions to Earnings

codes

March 12, 2014

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Banner Security Accessfor Webtime, MTE

Step 1: One Stop > Tools > Employee >

Reporting StructureMake certain your supervisor has

“claimed you”.

If not, have supervisor go to Reporting Structure and key in your Banner ID

March 12, 2014

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Banner Security Accessfor Webtime, MTE

Step 2: Accept your supervisorOne Stop > Tools > Employee > Reporting StructureClick on “Approve”

March 12, 2014

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Banner Security Accessfor Webtime, MTE

Step 3One Stop > Tools > Banner > Banner Security Request > Request Security > Human Resources

March 12, 2014

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Banner Security Access

March 12, 2014

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Special EarningsPaid on First Semi:

◦Longevity◦Extra pay for OT, Shift, Beeper and Longevity◦SOM MTE

Paid on Second Semi:◦E/C 909-NCFlex Life Insurance Imputed Income,

calculated on coverage over $50K based on employees age and amount of coverage.

Paid on Both Semis:◦Non-cash

Car/Phone Allowances Taxable SFB Med Direct Bill

March 12, 2014

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Pay Information

March 12, 2014