finding the there there: theory and praxis of location-aware systems design

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Finding the There There Theory and Praxis of Location-Aware Systems Design Thomas Wendt Surrounding Signifiers @thomas_wendt [email protected] srsg.co

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I first gave this talk at the Pitney Bowes Innovation Day 2013. The goals for the presentation were to 1) use theories of context and embodied interaction to examine the ways our conceptions of space and place have evolved, 2) illustrate new complexities of location-aware mobile design, and 3) suggest some new theoretical frameworks for thinking about designing location-aware systems.

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Page 1: Finding the There There: theory and praxis of location-aware systems design

Finding the There ThereTheory and Praxis of Location-Aware Systems Design

Thomas WendtSurrounding Signifiers@[email protected]

Page 2: Finding the There There: theory and praxis of location-aware systems design

Thomas Wendt Surrounding Signifiers @thomas_wendt

Thomas Wendt

UX Strategist and Researcher

Founder of Surrounding Signifiers, a strategy and design consultancy

Background in continental philosophy, psychology, and literary theory

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Data is complicated.

Thomas Wendt Surrounding Signifiers @thomas_wendt

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Context is complex.

Thomas Wendt Surrounding Signifiers @thomas_wendt

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Thomas Wendt Surrounding Signifiers @thomas_wendt

• Question the ways we currently think about location.

• Illustrate the complexity of location context.

• Start establishing some theoretical models.

Why are we here?

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ContextEmbodimentSpacePlacePraxis

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Context Layerssituation

environment

cognition

emotion

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Context Layerssituation

environment

cognition

emotion

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But what does “context” mean?

Thomas Wendt Surrounding Signifiers @thomas_wendt

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Context ≠ Sensors

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Thomas Wendt Surrounding Signifiers @thomas_wendt

1. The parts of a discourse that surround a word or passage and can throw light on its meaning

2. The interrelated conditions in which something exists or occurs.

Webster says

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“The notion of “context” has been adapted to computing from its original use referring to

language, which is reflected in the structure of the word itself: con (with) text. In using language we

produce a text, either written or oral, intended to be interpreted by one or more other people. That text is not an encapsulated representation of an intended

meaning, but rather is a cue that allows the anticipated audience to construct an appropriate

meaning.”

Thomas Wendt Surrounding Signifiers @thomas_wendt

Winograd says

Terry Winograd

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“Context is an operational term: Something is context because of the way it is used in

interpretation, not due to its inherent properties.”

Thomas Wendt Surrounding Signifiers @thomas_wendt

Winograd says

Terry Winograd

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ContextEmbodimentSpacePlacePraxis

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The body presents a problem.

Thomas Wendt Surrounding Signifiers @thomas_wendt

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1) We’re thrown into the world.

2) We interact with objects.

3) We cope.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Smooth Coping

User is in the midst of a seamless experience, acting-through, without distinction between self and object.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Theoretical knowledge, disconnected from here and now. World presents itself

as an obstacle.

Intentionality

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Smooth Coping

Intentionality

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Smooth Coping

Intentionality

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Coping

Intentionality

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Intentionality

Coping

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Thomas Wendt Surrounding Signifiers @thomas_wendt

http://3.bp.blogspot.com/-wxrYOHd_MKA/T9d3EJi8LXI/AAAAAAAAAB8/TzmCg7Htk9k/s1600/andyclark.jpg

“Intelligence and understanding are rooted not in the presence and manipulation of explicit,

language-like data structures, but in something more earthy: the

tuning of basic responses to a real world that enables an embodied

organism to sense, act, and survive.” Andy Clark

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Thomas Wendt Surrounding Signifiers @thomas_wendt

http://3.bp.blogspot.com/-wxrYOHd_MKA/T9d3EJi8LXI/AAAAAAAAAB8/TzmCg7Htk9k/s1600/andyclark.jpg

“Embodiment is the property of our engagement with the world

that allows us to make it meaningful.” Paul Dourish

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Text

Thomas Wendt Surrounding Signifiers @thomas_wendt http://macaulay.cuny.edu/eportfolios/adesignaday/files/2009/06/

dadcard2-03.jpg

Moravec’s Paradox

“High order” tasks are easy to program.

“Low order” tasks are difficult to program.

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://www.antiquemaps.com/uk/mzoom/29900.jpg

Disembodied navigation

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ProprioceptionOur phones sense our bodily orientation and

act accordingly.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

HyperceptionAmbient perception.

Our new subconscious relation to the world.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ContextEmbodimentSpacePlacePraxis

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Henri Lefevre

“The living organism has neither meaning nor existence when

considered in isolation from its extensions, from the space that it

reaches and produces.” Henri Lefevre

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://www.museumsyndicate.com/images/4/39690.jpg

Modernist Tension

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Thomas Wendt Surrounding Signifiers @thomas_wendt

http://img103.fansshare.com/pic12/w/non-celebrity/800/8520_jean_baudrillard.jpg

"What we have forgotten in modernity [...] is that force comes

from subtraction, power from absence. [W]e are immersed in the opposite illusion, the disenchanted

illusion of the proliferation of screens and images. Now, the

image can no longer imagine the real, because it is the real."

Jean Baudrillard

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://thisisthestoryof.files.wordpress.com/2012/08/nyc-central-park-aerial-photo.jpg

“Space is not a thing, but rather a set of relations

between things.” Henri Lefebvre

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Thomas Wendt Surrounding Signifiers @thomas_wendt

https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcQSXOkeST8J6dCjUmZVh6qWylDh3hRcHBYXiSo-J_RGaeL9Mycrvg, https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcSB_dncvweNPE7bBIp1BTQ0NUA3QvJ5e9ieHKYdWRmNu5MD2b8Ncg, https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcRGwwS8pGUtqNyqxFwlSHz5RsPGIng2Bbri5Lh3cvZ-MMvp_Gyu, https://encrypted-

tbn2.gstatic.com/images?q=tbn:ANd9GcQAlnTusCSAQf1OPI1a-EevqQTm_Eu9_Dvv_xfJM8x31uUNbH-1, https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcTkLTzM2hE6_hhYZMezbQTepRJqv7txpPaZBjqIC_907LGM11WXAA, https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcTt056KrYKfU-ob1pocGDCy824wz2QkFt-DxtuQZ3MMSl6BZXUB, https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTcaD_JLBUFz51mTtgvbcZBgWt5XVgyEdx_SnKhBWeltrcxzeax, https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcTPS41FufOwxOBaSvhCSyj8m-ow0eorFzlKrQsetKnh1Gz5WCv2, https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTNp3krLDMnJnmjN3Zfg2PDHts0i0ANt6OvWSMWnvh0-

wRUb-BlRA

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Text

Thomas Wendt Surrounding Signifiers @thomas_wendt

http://i.imgur.com/Gyzht.jpg

"Today abstraction is no longer that of the map, the double, the mirror, or the concept. Simulation is no longer that of a territory, a referential being, or a substance. It is the generation by models of a real without origin or reality: a hyperreal […] The desert of the real itself."

Jean Baudrillard

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://24.media.tumblr.com/tumblr_lqauptxLYL1qfrkx1o1_1280.jpg

Disappear here

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Thomas Wendt Surrounding Signifiers @thomas_wendt

http://www.newsdesk.umd.edu/experts/portraits/111602247.jpg

“The mobile interface offers us a distinctly fluid

relationship between space and

representations of space [...] The interaction

between these spaces continues to become

mutually constructive.”Jason Farman

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://cdn.dottech.org/media/2013/02/nexus4.png

Ears

Eyes

Skin

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://cdn.dottech.org/media/2013/02/nexus4.png

Ears

Eyes

Skin

Orientation

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ContextEmbodimentSpacePlacePraxis

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Thomas Wendt Surrounding Signifiers @thomas_wendt

http://www.newsdesk.umd.edu/experts/portraits/111602247.jpg

"We have thus moved beyond the theorization of our mobile devices

as a type of prosthetic to our bodies—an extension of ourselves

out into the material world—but instead have to conceive of our devices as absolutely integral to

the very foundations of embodied space in the digital age."

Jason Farman

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Static map interactions

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea Representation Action Physical Space

Static map interactions

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

“The map is not the territory”Alfred Korzybski

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Thomas Wendt Surrounding Signifiers @thomas_wendt

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea ActionPotentiality

Representation Representation

Physical Space

Mobile map interactions

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ContextEmbodimentSpacePlacePraxis

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Data is complicated.

Context is complex.

Thomas Wendt Surrounding Signifiers @thomas_wendt

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Text

Thomas Wendt Surrounding Signifiers @thomas_wendt

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS5r6XAsLDivJ5hi8RxzgFDJtky9RY9V3JHZtQI2Fr2iKMNjTbx24JoiWM

"A schizophrenic out for a walk is a better model than a neurotic lying on the analyst's couch."

Gilles Deleuze and Felix Guattari

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Intentionality

Coping

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Static map interactions

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea ActionPotentiality

Representation Representation

Physical Space

Mobile map interactions

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Thomas Wendt Surrounding Signifiers @thomas_wendt

WORLDUnfocused Existence

Decision-orientedInfluenced by Microworlds

MICROWORLDFocused Existence

Task-orientedInfluenced by World

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Smooth Coping

Intentionality

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Intentionality

Smooth Coping

World

Microworld

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Thomas Wendt Surrounding Signifiers @thomas_wendt

FragmentsSense of self is focused on many

concerns at once.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

ConnectionsContext is found in the

interconnections between self, world, and microworlds.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

DifferencesMeaning emerges out of the

differences between self, world, and microworld.

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Intentionality

Coping

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Context Layerssituation

environment

cognition

emotion

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Thomas Wendt Surrounding Signifiers @thomas_wendt

LayersMany experiences are layered upon

each other.

emotion

cognition situation

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea ActionPotentiality

Representation Representation

Physical Space

Mobile map interactions

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea ActionPotentiality

Representation Representation

Physical Space

Mobile map interactions

intentionality

coping

intentionality smooth coping

coping

smooth coping

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Idea ActionPotentiality

Representation Representation

Physical Space

Mobile map interactions

virtual

virtual

virtual physical

virtual

physical

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Surrounding Signifiers srsg.co | @thomas_wendt | [email protected]

http://asimo.honda.com/ASIMO_DCTM/News/images/highres/02_ASIMO_Climbing_Stairs_2.jpg

Learning to walk

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Thomas Wendt Surrounding Signifiers @thomas_wendt

Thanks!

Thomas WendtSurrounding Signifiers@[email protected]