formulawon growth tracks - amazon s3 · © 2016 trumethods, llc. all rights reserved formulawon...
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© 2016 TruMethods, LLC. All rights reserved
FormulaWon Growth TracksFocus on Success: Net Admin Panel
www.trumethods.com© 2016 TruMethods, LLC. All rights reserved
• House Keeping– Sound: VoIP or Telephone (Audio Pin #)– Type questions or raise your hand to speak– All past webinars are posted in the Members area– Webinar schedule is on the portal – go register!– Next Webinar:
• Thursday June 2nd @ 2:00PM Eastern• Topic: Sales Meeting Structure
– When you're Schnizzin go to Schnizz corner!
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Focus on Success
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Announcements
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Network Admin Panel
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The Journey to World Class
© TruMethods, LLC. 2014 - All rights reserved
World
Class
Impact
Alignment
MSP
Professional Services
Centralized Services Net Admin vCIO Support
• Avg. AISP • Avg. MRR • RHEM
Net Admin
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Network Administration vCIO
Super Power
Standards TechnicalAlignment
BusinessImpact
ClientStrategy
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How should the technology be configured and
used?
How does the client’s current
technology compare to our
standards?
How will misalignment with
our standards affect their business?
What are our recommendations
to support their business activities, prevent potential
issues and maximize their investment in technology?
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Your client’salignment against
your standards
Predicable Results(Your Standards)
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Network Administration
• Without Net Admin we’re unable to move up the stack
• It’s the foundation of our Super Power• Drive down reactive noise• Close, technical relationship with the client• Most important role in the company
© 2016 TruMethods, LLC. All rights reserved
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Please welcome our panelists
• Todd Barnhardt – The Network Pro• Rob Danser - TruMethods
© TruMethods, LLC. 2014 - All rights reserved
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Net Admin Panel
• Real world stories of the implementing, managing and refining the Network Administration process
• Listen for:– Obstacles and how they were overcome– Focus, process, discipline– Personal growth– Purpose and passion
© 2016 TruMethods, LLC. All rights reserved
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Net Admin Panel
Specifically, listen for:• Process discipline• Superpower development• Impact on the company and clients
© 2016 TruMethods, LLC. All rights reserved
www.trumethods.com
Please welcome our panelists
• Todd Barnhardt – The Network Pro• Rob Danser - TruMethods
© TruMethods, LLC. 2014 - All rights reserved
www.trumethods.com
Net Admin Panel
Did you hear:• Process discipline• Superpower development• Impact on the company and clients
© 2016 TruMethods, LLC. All rights reserved
www.trumethods.com
Relationship with the Client
• Regular face time with each client• Are they prioritizing alignment?• Are they asking the Net Admin to do things
outside the scope?• Do they see value in your Super Power?
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Relationship with vCIO
• Escalating client relationship issues• Good cop / bad cop• Canary in the coal mine• Net Admin role provides the base of the vCIO
relationship
© 2016 TruMethods, LLC. All rights reserved
www.trumethods.com
Network Administration
• Checkpoint Review your client base & assign days Use Agreement Chart Prioritize clients with MRR Evaluator Assign resources & schedule your full days 1 year
in advance Set goals & track implementation of your
standards vCIO & Net Admin meet regularly
© TruMethods, LLC. 2014 - All rights reserved
www.trumethods.com
The Journey to World Class
© TruMethods, LLC. 2014 - All rights reserved
World
Class
Impact
Alignment
MSP
Professional Services
Centralized Services Net Admin vCIO Support
• Avg. AISP • Avg. MRR • RHEM
Net Admin
www.trumethods.com© 2016 TruMethods, LLC. All rights reserved
Q&A