four strategies for intentional growth healthcare executives of southern california harbor-ucla...
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FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern California
Harbor-UCLA Medical Center
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A Rich history of advancing care delivery, Medical Education and Research
About Harbor
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About Harbor
Situated in Southwest LA County
72 acre campus
Over 1M sq. ft. in several buildings
Integrated delivery system
Tri-partite purpose
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ABOUT HARBOR: TODAY
Key component in Los Angeles County’s 4,000 square mile health care safety net serving 10.3 million residents
Public, academic, tertiary care medical center
538 licensed beds
~24,000 Discharges
~80,000 Emergency Room Visits
~300,000 Outpatient Visits
Just under 4,000 staff members
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About Harbor: Major Teaching Mission
ANESTHESIOLOGY EMERGENCY MEDICINE EMERGENCY MEDICINE FELLOWSHIPS FAMILY MEDICINE FM-SPORTS MEDICINE INTERNAL MEDICINE IM-CARDIOVASCULAR DISEASE IM-CLINICAL CARDIAC ELECTROPHYSIOLOGY IM-INTERVENTIONAL CARDIOLOGY IM-DERMATOLOGY IM-ENDOCRINOLOGY IM-ENDOCRINOLOGY RESEARCH IM-GASTROENTEROLOGY IM-HEMATOLOGY/ONCOLOGY IM-INFECTIOUS DISEASE IM-NEPHROLOGY IM-PULMONARY/CRITICAL CARE IM-RHEUMATOLOGY KENNAMER FELLOWSHIP NEUROLOGY CHILD NEUROLOGY CLINICAL NEUROPHYSIOLOGY OBSTETRICS AND GYNECOLOGY
OB-FEMALE PELVIC & RECONST SURG OB-MATERNAL FETAL MEDICINE ORTHOPAEDIC SURGERY PATHOLOGY PEDIATRICS PEDS CHILD ABUSE PEDS CRITICAL CARE PEDS EMERGENCY MEDICINE PEDS ENDOCRINOLOGY PEDS INFECTIOUS DISEASES PEDS MEDICAL GENETICS PEDS NEONATAL-PERINATAL PSYCHIATRY CHILD AND ADOLESCENT PSYCHIATRY RADIOLOGY: DIAGNOSTIC RADIOLOGY-BREAST IMAGING NEURORADIOLOGY SURGERY SURGERY-GENERAL DENTISTRY SURGERY-OMFS VASCULAR SURGERY TRANSITIONAL YEAR MEDICINE
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Serving Multiple Municipalities
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Patient Demographics
Linguistically and culturally diverse
Low literacy levels (6th grade)
Limited English proficiency
Spanish and Korean most common
Resource challenged
~25% uninsured
55% MediCal; 8% Medicare
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FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern California
Harbor-UCLA Medical Center
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Growth that is:Purpose-driven (Why?)Grounded in a needs assessment
(What)?
What I mean by Intentional Growth?
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Strategy 1: PREPARE FOR TOMORROW…Today!
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Strategy 1: PREPARE FOR TOMORROW…Today!
1. Commit to being a lifelong learner
2. Invest in yourself
3. Seek/secure clarity in vision and purpose
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Strategy #2: Take calculated risks
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Strategy 2: Take Calculated Risks
1. Reflect on past decisions that proved to be wrong. What did you learn?
2. Distinguish between uncertainty and indecisiveness
3. Practice P=40-70
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Strategy #3: BE POSITIVE
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Strategy #3: BE POSITIVE
1. Begin each day with your “PMA”!
2. Help others to develop a growth mindset
3. Heap praise whenever/wherever you can; but don’t avoid true issues
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Strategy #4: BE OF SERVICE/VALUE
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Strategy #4: BE OF SERVICE/VALUE
1. Truly Value others
2. Make ourselves more valuable to others (intentional growth)
3. Know and relate to what others value
4. Do things that ____ values
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Closing Thoughts
“Don’t wait for the leaders, be the leaders”
William James
“Act as if what you do makes a difference
Duke Ellington
“A problem is a chance to do your best”
Mother Teresa