get mobile in weeks with sap rapid deployment solutions

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Get Mobile in Weeks with SAP Rapid

Deployment Solutions Hari Subramanyam – SAP Global Rollout Manager, SAP Rapid Deployment Solutions May 9th 2012


The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except

if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

purchasing decisions.

Legal Disclaimer


Today’s Presenter

Hari Subramanyam

SAP Global Rollout Manager, SAP Rapid Deployment

Solutions


We are here to discuss

Why SAP Rapid Deployment Solutions?

Current portfolio of rapid-deployment solutions for Mobile

Afaria

Sybase Unwired Platform

Mobile Apps and Infrastructure

CRM Mobile Sales

Upcoming rapid-deployment solutions for Mobile

Additional resources

Wrap Up and Q&A





Afaria



CRM Mobile Sales



Wrap Up and Q&A


The New Norms of IT

Hybrid environment

Big-

bang IT

Incremental

approach

Reduce Risks, While

Moving Forward Flexibility & Choice

Private Public

On-Premise Mobile

Divider page How can you advance and

get started?

…quickly, with little to no

disruption?


Enter SAP Rapid Deployment Solutions

Fast

• Quickly address specific needs

• Fast time-to-value with seamless rapid

deployment tools, embedded best practices

• Speed end-user adoption with guides and

educational materials

Simple

• Clearly priced services and project

timeframes – ensures a predictable outcome

• Modular, yet integrated solutions –

ensures long-term landscape integrity

• Support across all environments (on-

premise, mobile and cloud) - leveraging the

cloud to accelerate projects and deployment

A complete solution

Deployed in weeks


What’s in “the package”?

Software

Quickly address the most urgent business

processes

Content

SAP best practices, templates and tools

make solution adoption easier

Enablement

Guides and educational material speed

end user adoption

Service

Fixed scope and price provides maximum

predictability and lowers risk

Core differentiators

SAP RAPID DEPLOYMENT

SOLUTIONS



Content

Content SAP Best Practices

• Preconfigured into each solution’s

process scope and flow

• Applied to project delivery, assets and

know-how leveraged from SAP

Consulting

Step-by-Step Implementation Guide

• Charts the course of a successful

implementation

• Accelerators and tools provided along

each step of the way


SOLUTIONS



Example of Step-by-Step Implementation Guide

Step-by-Step Guide

provided for each solution

Accelerators &

Tools – tailored to

each RDS –

provided each step

of the way



Enablement

Enablement

A Focus on User Adoption & Success

Each RDS is packaged with a full content

library, by solution, helping both services

partners & customers to leverage:

• Configuration guides on each building-

block of functionality

• Presentations outlining each business

process flow

• Overview guides on each functional

component of the given RDS


SOLUTIONS


0 10 20 30 40 50 60 70 80 90 100

Traditional

project

Rapid-

deployment

solution

Prep Business

blueprint Realization Testing Go live

At least a 40% reduction in time and effort compared to

traditional project scope

Blueprint – up to 100% savings

Fixed scope

Business blueprint ready to use

Best-practice processes

modeled and described

Realization – up to 50% savings

Best practice processes already

configured and documented

Delivery through transports and

business configuration (BC) sets

Operational support documents

available

Testing – up to 30% savings

Test-case template supplied

Operations-support template

available

One example of how rapid is achieved

Shortening start, deploy, and run through best practices

Start Deploy Run





Afaria



CRM Mobile Sales



Wrap Up and Q&A


Hot off the press:


Rapid-deployment solutions for Mobile

Each solution provides value by its own – highly integrated for

a winning offering

SUP RDS

Afaria RDS

Mobile Apps and

infrastructure RDS

(Productivity apps)

Customers have different

strategies to address their

mobile needs

The 4 RDS allow customers to

choose the best path to their

specific needs

Each RDS has few offerings

(each one fixed price and

scope) and could be sold

separately or as a combined sell

with any other RDS

Each of the RDS support the

latest and greatest of its

packaged solution

CRM Mobile

Sales RDS

Cross Industry / LOB LOB specific

C*

C*

C*

C* L*

L*


SAP Rapid Deployment Solution for Mobile Apps and

Infrastructure


SAP Enterprise Mobility

Rapid-deployment solution enabled

SAP Mobile Productivity apps

(packaged applications) – RDS

enabled

Real-time, Un-tethered

Decisions

Fast, Actionable Data (SAP HANA, Business Objects)

Apps and Backend (Core)

MEAP

“SUP”

Packaged

Applications

Security and

Governance,

MDM

“AFARIA”

RDS

enabled



Infrastructure

SAP rapid-deployment solution for mobile apps and infrastructure enables the implementation of

SAP’s Mobile Platform and one or more Mobile Productivity Apps from SAP for full productive purposes

in a fixed time and fixed price. The solution leverages the most recent SAP mobile best practices and thus

ensure the most predictable and fastest time to execute on your mobile strategy.

Software

Implement that latest and greatest of Sybase unwired platform

and NetWeaver Gateway plus one or more apps from various

Line of Business or Industries

Content

SAP mobile best practices, templates and automation make the

SAP Mobile Platform and Mobile Apps adoption easier

Enablement

Guides and educational material speed user adoption of our

Mobile Platform and Applications

Service

Fixed scope and price provides maximum predictability and

lowers risk in the rapidly changing mobile world


Mobile Productivity Apps

Instant Value Apps to Increase Productivity

Human Resources SAP Employee Lookup

SAP Leave Request

SAP Time Capture

SAP HR Approvals

SAP Interview Assistant

SAP Manager Insight

SAP Learning Assistant

Finance SAP Travel Receipt Capture

SAP Travel Expense Approval

SAP Payment Approvals

SAP Access Approval

Sales SAP Sales Order Notification

SAP Material Availability

SAP Customers and Contacts

SAP Customer Financial Factsheet

SAP Order Status

SAP Customer Briefing

Procurement SAP Shopping Cart Approvals

SAP Quality Issue

Supply Chain Management SAP TM Transport Tendering

SAP TM Transport Notification and Status

Compliance SAP EHSM Safety Issue

SAP GRC Policy Survey

Industries SAP Policyholder Lookup

SAP In-Store Product Lookup


Mobile Platform

Runtime

Productivity Apps


Infrastructure – Scope

Landscape

Installation

Connectivity

& Integration

Security and

Push

enablement

App Implementation

and Enablement

Install Gateway

License management

Install SUP with high availability

Relay setup

…… Trust connection

Role creation

User creation

……

User authentication

Landscape security

Generic push configuration

……

Add On Installation in Back end

App Installation

Gateway Service activation

Registration in SUP

Generic Mobile Application Enablement


Mobile Apps and Infrastructure Instant value with Rapid Deployment Solution

SAP Rapid Deployment Solution for Mobile Apps and Infrastructure –

Key Benefits

Make it easy for your employees to work

efficiently, wherever they are. This ready-to-

deploy solution provides access to

prepackaged mobile productivity apps

Contains fixed time, fixed scope, fixed price

implementation using SAP best practices,

and access to SAP’s mobile platform of

Sybase Unwired Platform and SAP

NetWeaver Gateway.

Enjoy the flexibility to choose apps you need

now – and add on as your business grows

Achieve a faster ROI with best practice

guidelines, automation content and pre-

configuration that streamline

implementation

Reduces overall deployment and investment

risk, ensures solution is properly installed

and configured leveraging SAP best

practices

Enables the customer to focus on

operations instead of installation


SAP RDS for Mobile Apps and Infrastructure

Mobile apps and platform

1

4

5

Make your choice out of

25 Productivity Mobile Apps HR, Finance, Sales, .…etc

SAP Netweaver Gateway*

Sybase Unwired Platform*

Afaria Device Management** Please note the new Onboarding Feature of AFARIA

An end to end mobile solution that can expand to meet

future enterprise business needs

End to End Mobile

Solution that can be

expanded in the future

1 2 3

4

5 6

2 3

* Sybase Unwired Platform rapid-deployment solution available, including more content like

enablement of application development

** Afaria not part of this RDS, Afaria rapid-deployment solution available

6

Go Live in as little as 10 weeks*


Sybase Unwired Platform rapid-deployment solution


SAP Enterprise Mobility – RDS Enabled


Decisions



MEAP

“SUP”

Packaged

Applications

Security and

Governance,

MDM

“AFARIA”

RDS

enabled

Mobile Enterprise Application

platform (MEAP) Sybase

Unwired Platform – RDS enabled


Enterprise Grade Mobile Platform


Connect

Create

Consume

Control

Eclipse

Management Console Afaria

Example

Example

Relay

Server Databases

Web

Services

Software

Applications

Files

SAP Applications

Mobile

Business

Objects

Container

applications

Native

applications

Sybase

Unwired Platform


Sybase Unwired Platform rapid-deployment solution

Sybase Unwired Platform rapid-deployment solution enables the implementation of Sybase

Unwired Platform and NetWeaver Gateway for full productive purposes in a fixed time and

fixed price. The solution leverages the most recent SAP mobile best practices and thus ensure

the most predictable and fastest time to execute on your mobile strategy

Software

Implement that latest and greatest of Sybase unwired

platform and NetWeaver Gateway

Content

SAP mobile best practices, templates and automation

make the SAP mobile platform adoption easier

Enablement

Guides and educational material speed user adoption of

our mobile platform and solutions

Service

Fixed scope and price provides maximum predictability

and lowers risk in the rapidly changing mobile world


Sybase Unwired Platform rapid-deployment solution –

Scope

Landscape

Installation

Connectivity

& Integration

Security and

Push

enablement

Runtime

Design Time

Design time

Setup

Education via

source code

snippets

Readiness

Verification

via sample

apps

Install Gateway

License management

Install SUP with high availability

Relay setup

…… Trust connection

Role creation

User creation

……

User authentication

Landscape security

Generic push configuration

……

Modeling sample

Dev. environment setup

User authentication

Gateway OData push

Native MBO app on Blackberry

Hybrid Web Container app (HTML5)

OData app on iOS


RDS Sybase Unwired Platform Overview – T-shirt sizes

Small Medium Large

Effort (FTE days)

19 35 49

Duration (weeks)

5 6 8

Cost in € (global price)

27.000 50.000 66.000

Small Medium Large

Pre-req check ✓ ✓ ✓

DEV ✓ ✓ ✓

SUP ✓ ✓ ✓

Gateway 2.0 ✓ ✓ ✓

Relay Server ✓ ✓ ✓

Development environment ✓ ✓ ✓

Native MBO app ✓ ✓ ✓

Hybrid web container app ✓ ✓ ✓

OData app ✓ ✓ ✓

Unit testing ✓ ✓ ✓

Knowledge transfer ✓

QA ✓

SUP ✓

Gateway 2.0 ✓

Relay Server ✓

Native MBO app ✓

Hybrid web container app ✓

OData app ✓

User acceptance testing ✓

Knowledge transfer

High-availability ✓

PRD ✓ ✓

SUP ✓ ✓

Gateway 2.0 ✓ ✓

Relay Server ✓ ✓

Native MBO app ✓ ✓

Hybrid web container app ✓ ✓

OData app ✓ ✓

User acceptance testing ✓ ✓

Knowledge transfer ✓ ✓

High-availability ✓ ✓

Go-live support ✓ ✓

Summary

Pricing above is global recommended price.

Regional / MU pricing might differ and is currently

being defined by region / MU.

Scope

PLEASE NOTE: Each RDS has default scope.

Some assets like SoW are defined based on this

scope and need to be adapted for other scope

options (details in consulting delivery guide).

Default size for this RDS is LARGE


* Depending on the T shirt size


Sybase Unwired Platform Instant value with Rapid Deployment Solution

Sybase Unwired Platform rapid-deployment solution –

Key Benefits

Reduces overall deployment and investment

risk of Sybase Unwired Platform

Ensures solution is properly installed and

configured leveraging SAP best practices



Reduces TCO leveraging best practices,

automation content and pre-configuration

Empowers developers by introducing design

time best practices and pre-configurations


Afaria rapid-deployment solution


What is Afaria?

Afaria

Award winning MDM + App Management

Legacy, heritage of leadership

Intregation to Analytics and MEAP

Afaria mobile device and application management

solution allows administrators to centrally manage,

secure, and deploy mobile data, applications, and

devices



Mobile Device Management

(MDM) – RDS enabled


Decisions



MEAP

“SUP”

Packaged

Applications

Security and

Governance,

MDM

“AFARIA”

RDS

enabled


Afaria rapid-deployment solution

SAP Afaria Rapid Deployment Solution enables the implementation of Afaria by Sybase for

full productive purposes in a fixed time and fixed price. The solution leverages the most

recent SAP mobile best practices and thus ensure the most predictable and fastest time to

execute on your mobile strategy

Software

Implement the latest version of Afaria by Sybase.

Content

SAP mobile best practices, templates and automation

make mobile device management adoption easier

Enablement

Guides and educational material speed user adoption of

mobile device management

Service

Fixed scope and price provides maximum predictability

and lowers risk in the rapidly changing mobile world


Afaria rapid-deployment solution – Scope Highlights

Device

management

Device asset

Tracking

Application

on-boarding

Installation of

Afaria

Platform

Afaria Platform

Configuration

Business

Object

Analytics for

Afaria**

Distributed/Standalone Landscapes Afaria

Server(Master/Replication), Enrollment Server, Portal

Package Server, Self-Service Portal, API Service and

Administrator…

System Requirements

Network and Authority check

Supported Devices Types and Versions check

Afaria Server Platform configuration

Enable Self-Service Portal

Custom Afaria Client

Policy and Group creation and delivery

Device Enrollment

Fully control of devices and applications

centrally …

Enterprise Application deployment

App Store/Google Play application deployment

Device Inventory

Custom Views

Importing and configuration

Reporting content for SAP

BusinessObjects LaunchPad, Mobile and

Explorer

** Optional component

Prerequisites

Checklist and

Prequalification

Afaria

© 2011 SAP AG. All rights reserved. 38 Internal

RDS Afaria Overview – T-shirt sizes

Small Medium Medium + Large

Extra

Large

Effort (FTE days)

12 31 41 47 62

Duration (weeks)

3 6 6 9 9


22.000 45.000 60.000 61.000 80.000

Summary


Regional / MU pricing might differ and is

currently being defined by region / MU.

Scope

PLEASE NOTE: Each RDS has default

scope. Some assets like SoW are defined

based on this scope and need to be adapted

for other scope options (details in consulting

delivery guide etc).

Default size for this RDS is MEDIUM

Small Medium Medium + Large Extra Large

Pre-req check ✓ ✓ ✓ ✓ ✓

DEV ✓ ✓ ✓ ✓ ✓

Afaria ✓ ✓ ✓ ✓ ✓

Relay Server ✓ ✓ ✓ ✓ ✓

Self-service Portal ✓ ✓ ✓ ✓ ✓

Enterprise App Store ✓ ✓ ✓ ✓ ✓

Custom Afaria client ✓ ✓ ✓ ✓ ✓

Access policies ✓ ✓ ✓ ✓ ✓

Primary device provisioning ✓ ✓ ✓ ✓ ✓

Secondary device provisioning ✓ ✓ ✓ ✓ ✓

Unit testing ✓ ✓ ✓ ✓ ✓


BOBJ ✓ ✓

QA ✓ ✓

Afaria ✓ ✓



Self-service Portal ✓ ✓

Enterprise App Store ✓ ✓

Custom Afaria client ✓ ✓

Access policies ✓ ✓

Primary device provisioning ✓ ✓

Secondary device provisioning ✓ ✓

Third device provisioning ✓ ✓


Knowledge transfer

BOBJ ✓

PRD ✓ ✓ ✓ ✓

Afaria ✓ ✓ ✓ ✓

Relay Server ✓ ✓ ✓ ✓

High-availability ✓ ✓ ✓ ✓

Self-service Portal ✓ ✓ ✓ ✓

Enterprise App Store ✓ ✓ ✓ ✓

Custom Afaria client ✓ ✓ ✓ ✓

Access policies ✓ ✓ ✓ ✓

Primary device provisioning ✓ ✓ ✓ ✓

Secondary device provisioning ✓ ✓ ✓ ✓


Knowledge transfer ✓ ✓ ✓ ✓

Go-live support ✓ ✓ ✓ ✓

BOBJ ✓ ✓


* Depending on the T shirt size


Mobile Device Management Instant value with Rapid Deployment Solution

Afaria rapid-deployment solution - Key Benefits

Offers centralized, powerful device

and application management

based on Afaria 7.0

Reduces overall deployment and

investment risk of Afaria 7.0

Ensures solution is properly

installed and configured

leveraging SAP best practices



Reduces TCO by empowering end

users to self-manage their devices

Effective mobile asset tracking


Cross LOB Cross Industry Mobile RDS – Address broad customer

needs with 3 highly integrated RDS

•SUP RDS •Afaria RDS

Mobile apps &

infrastructure RDS

All 3 - Afaria RDS, SUP RDS, Mobile

apps and infra. RDS

Key Target customers:

Customers who are interested in our full

blown mobile platform with our mobile

productivity apps

Target LOB: IT / LOB play

RDS scope:

Set up full blown mobile platform

(SUP NW GW & & Afaria), plus full

deployment of any productivity app

Mobile apps and infra. RDS


Customers who are interested in our

mobile productivity apps

Target LOB:

IT / LOB play

RDS scope:

full deployment of any productivity

apps with the required platform

(run time of SUP & NW GW)

both Afaria & SUP RDS


Customers who are interested in our full

blown mobile platform

Target LOB:

IT play

RDS scope:

Set up our full blown mobile platform

(SUP NW GW & Afaria) for both run

time and design time

RDS SUP


Customers who are interested in SUP

Target LOB:

IT play

RDS scope:

Set up full blown SUP & NetWeaver

Gateway for both run time and

design time

Afaria RDS


Customers who are interested

in Afaria

Target LOB:

IT play

RDS scope:

Set up full blown Afaria

Mo

bile

Pla

tfo

rm

Mo

bile

ap

ps

Mo

bile

Pla

tfo

rm

Mo

bile

ap

ps


SAP CRM rapid-deployment solution for mobile sales




Decisions



MEAP

“SUP”

Packaged

Applications

Security and

Governance,

MDM

“AFARIA”

RDS

enabled

SAP CRM rapid-deployment

solution for mobile sales

(packaged application) – RDS

enabled- LOB Sales


.

SAP BRINGS TOGETHER SOFTWARE AND SERVICES IN A NEW OFFERING THAT

GIVES YOU COMPELLING MOBILE SALES FUNCTIONALITY QUICKLY AND

AFFORDABLY USING IPAD, IPHONE, BLACKBERRY*, WIN32 DEVICES

SAP CRM rapid-deployment solution for mobile sales

Mobile sales functionality, out-of-the-box

Account management

Contact management

Activity management

Lead management

Opportunity management

Analytics (top opportunities, top risk

opportunities, sales pipeline)

Native app integration (calendar, contacts,

maps, phone)

http://service.sap.com/solutionpackages


Account Management

Account Management Account Management allows your salespeople to quickly

access all information necessary to manage sales accounts

from a single, comprehensive view.

Key Process Flows covered (2.0)

Search a specific account.

Modify/Update an existing account.

Create a new account. It allows 2 types of accounts:

Corporate, Individual.

View the account address on a map.

Quickly communicate (Call or E-mail) from the account

screen.

View/Maintain the account details, e.g., Web site, Phone,

Fax, Notes.

View/Maintain relationships (e.g. employee responsible,

contact person) for the account.

View/Maintain Marketing Attributes for the account.

Capture, monitor and track transactions (e.g. activities, leads,

opportunities) for the account.

View attachments and interactions for the account.

Generate Factsheet for the account. Once generated, it

appears in the attachment section.


Contact Management

Contact Management Contact management provides your salespeople with rapid access

to an overview of key customer contact information. They can

search, create and update contacts directly on their mobile devices.

It also provides them with other key contact-related information

such as associated account, leads, opportunities, interactions, and

notes.


Search a specific contact.

Modify/Update an existing contact.

Create a new contact.

View/Maintain relationships (e.g. associated account).

View/Maintain address and communication information for the

contact.

View the contact address on a map.

Quickly communicate (Call or E-mail) from the contact screen.

View/Maintain Marketing Attributes for the contact.

View interactions for the contact.

Capture and track notes for the contact.

Capture, monitor and track transactions (e.g., activities, leads,

opportunities) for the contact.


Lead Management

Lead Management CRM Sales Mobile enables marketing to deliver new leads

directly to sales in the field. New leads appear instantly as they

are assigned in the core SAP CRM system. It also allows Sales

to create and update leads directly on their mobile devices thus

providing a valuable feedback loop back to marketing.


Search a specific lead.

Modify/Update an existing lead.

Create a new lead. It supports multiple types of lead.

View/Maintain Status, Start Date, End Date, Notes for the

lead.

View/Maintain Sales Prospect, Contact Person, Employee

Responsible , Sales Representative for the lead.

View attachments for the lead.

View related transactions for the lead.

Create a follow up transaction(e.g., activity, lead,

opportunity) for the lead.

Run Survey for the lead.

Search/Maintain products and recommended products


Opportunity Management

Opportunity Management CRM Sales Mobile enables your salespeople to view and manage

opportunities without booting up a laptop or PC. Both new opportunities and

any updates appear instantly as they are assigned in the SAP CRM system. It

also allows them to create and update opportunities directly on their mobile

devices.


Search a specific opportunity.

Modify/Update an existing opportunity.

Create a new opportunity. It supports multiple types of lead.

View/Maintain Status, Start Date, End Date, Sales Stage, Expected Sales

Volume, Currency, Note for the opportunity.

View/Maintain Sales Prospect, Contact Person, Employee Responsible,

Sales Representative, Sales Manager, Sales Assistant, Attendee,

Competitors for the opportunity.

View attachments for the opportunity.

View related transactions for the opportunity.

Create a follow up transaction(e.g., activity, opportunity) for the opportunity.

Generate Factsheet for the sales prospect (account) associated with the

opportunity. Once generated, it appears in the attachment section.

Run Survey for the opportunity.

Search/Maintain products and recommended products


Activity Management

Activity Management Activity Management allows your salespeople to manage their schedule and

activities from their mobile devices. All information is synchronized with the SAP

CRM to ensure data consistency throughout the organization. They can search,

create and update activities directly on their mobile devices. They can also view

recent and today’s activities at their finger-tips.


Search a specific activity.

Modify/Update an existing activity.

Create a new activity. It support various types of activities.

View/Maintain associated activity partner, status and contact persons.

View/Maintain attendee and owner for the activity from your own organization.

Capture and track note, preparation and report for the activity.

View attachments for the activity.

View related transactions for the activity.

Create a follow up transaction(e.g., activity, lead, opportunity) for the activity.

Generate Factsheet for the activity partner (account) associated with the activity.

Once generated, it appears in the attachment section.

Run Survey(e.g., pre-call preparation checklist) for the activity.


Analytics

Analytics The Analytics of Mobiles Sales provides you with multiple chart

types for each of the reports:

column charts,

bar graphs,

and line charts.

The reports display the most current Mobile Sales data from

SAP CRM backend based on the default report criteria.

You can edit the reports based on a set of predefined criteria

such as status, closing date, period, or sales employee. If you

save a report with a new name, it appears in My Reports.

You must have network connectivity to view reports.

Key Reports provided

Pipeline Analytics

Top Opportunities

Top Risk Opportunities


Mapping & Internet Information

Tools: „Near Me“

Tools: Mapping

Improved UX Design

Improved Welter Designed streamlined for easy navigation

Account & Contact Management

• Tools: single click „follow-ups“

• Tools: Account Factsheet

• Features: Marketing Attributes

• Features: Improved Search

Lead & Opportunity Management

• Tools: Single-click „follow-ups“

• Features: Sales Assets download

• Features: Recommended Products


Activity Management

• Tools: Single-click „follow-ups“

• Tools: Surveys

• Features: CRM Calendar (Day, Week, Month)


Mapping & Internet Information

• Tools: „Near Me“

• Tools: Mapping

Improved UX Design

• Improved Welter Design streamlined for easy navigation






Afaria



CRM Mobile Sales



Wrap Up and Q&A

© 2011 SAP AG. All rights reserved. 52 Confidential

Mobile Packages Evolution – End to End Enablement – From

Consumption to Innovation

Expansion

SAP and Eco system Maturity

Consumption Innovation

Packages that expedite

SAP mobile apps

implantation


the extensibility of

mobile apps on top of

our solutions

Mobile

Application

Implementation

Packages

Mobile

Application

Extensibility

Packages


SAP mobile platform

implementation and unlock

the full power of it


the creation of mobile

apps on top of our

solutions

Mobile

Platform

Implementation

Packages

Mobile

Application

Creation

Packages

Cover more and more mobile apps - Expedite customers’ implementation of SAP mobile apps

Cover additional areas in the project lifecycle (e.g. extending and creating mobile apps) – Enable you to innovate

Cover deeper and broader platform scenarios – Enable you unlock the full power of our mobile platform

Focus on broad scenarios and as customers mature cover LOB and industry specific ones

Customer Maturity

2011

focus


Mobility Rapid Deployment Solutions

Available / Q2

SAP

Mobile

Apps

Q3

Mobile Apps &

Infrastructure (apps Wave 1)

Mobile Apps &


CRM Mobile Sales RDS V3

SAP

Mobile

Platform

Afaria RDS

SUP & Gateway RDS

Mobile Analytics RDS

SUP & Gateway RDS V2

Field Service RDS

Q2

Q2

Q2

Q1

Real-time Situational

Awareness RDS (HANA &

Mobile)

Grid Analytics RDS (HANA & Mobile)

Q2

Mobile Apps &

Infrastructure (apps Wave

4 –extensiblity support)


Mobile Analytics RDS V2

Mobile Platform in the

Cloud RDS

Afaria RDS V2

Mobile Apps &


5 – extensiblity enhanced)

Q4 Q1 2013

RDS for Mobile Platform and Mobile Applications deliver in new default mode

Mobile Platform RDS expand in scope as product capabilities emerge (e.g. 365 integration, extensibility)

2012 focusing on on-premise scenarios. Mobile platform cloud offering coverage planned for Q1 2013 to enable best practices to mature around this area

Roadmap subject to change without prior notice


I

L

Industry specific

LOB specific I

I

L

L

L Field Service RDS V2

L CRM Mobile Sales V4

L





Afaria



CRM Mobile Sales



Wrap Up and Q&A


Resources

SAP CRM rapid-deployment solution for mobile sales on sap.com

SAP CRM rapid-deployment solution for mobile sales on Service Marketplace

SAP rapid-deployment solution for Mobile Apps & Infrastructure on sap.com

SAP rapid-deployment solution for Mobile Apps & Infrastructure on Service Marketplace

http://www.sap.com/solutions/business-suite/crm/rapid-deployment/





http://service.sap.com/rds-crm-mobile






http://www1.sap.com/solutions/rapid-deployment/business-apps-infrastructure/index.epx



https://websmp104.sap-ag.de/rds-mobile-apps







Afaria



CRM Mobile Sales



Wrap Up and Q&A


Questions?

Contact information:

mailto:[email protected]

Global Rollout Manager, RDS Mobile

Solution and Knowledge Packaging

Thank You

mailto:[email protected]

Appendix


Click through demo for SAP CRM Mobile RDS

Link to download the demo

https://sapmats-de.sap-ag.de/download/download.cgi?id=K2M3Z0MLPNTQ6ES5U1C9ZA6B94ULZXDPEXNAP9I4Q4V2YQKW8A








RDS for Sybase Unwired Platform


Rapid deployment of Sybase Unwired Platform Install Mobile infrastructure

Business Value Sales Triggers

Fast and cost effective installation of

mobile infrastructure

Flexible landscape and configuration

options

Go-live within 5 weeks

Knowledge transfer, testing & go-live

support included

Customer has need for mobile

infrastructure and platform

Customer has no mobile

infrastructure in place

T-shirt sizes offered selection

depending on customer

requirements (tiers + sizing)

Deliverables

Installation and configuration of

mobile infrastructure (SUP,

Gateway and Relay Server)

Deployment of sample app to proof

working landscape

GoLive support

Install Installation of Sybase Unwired Platform, SAP Gateway, and Relay Server

Integrate Configuration of SAP Gateway to SAP Business Suite

Deploy Deployment of sample application(s) using various mobile design concepts

Flexible Simple to choose landscape and configuration options (t-shirt sizes)

GoLive Support included

Service Overview

Price, Duration Contacts , CRM #

Cost: 27.000 – 66.000 € (TBC) (depending on selected options)

Duration: 5-8 weeks

Delivery: 4 resources; mixed on-

site / remote

Contact: Kyle Lawrence

CRM #: 50111162

Detailed information: < TBD >

Customer References


RDS Sybase Unwired Platform Overview – T-shirt sizes

Small Medium Large

Effort (FTE days)

19 35 49

Duration (weeks)

5 6 8


27.000 50.000 66.000

Small Medium Large

Pre-req check ✓ ✓ ✓

DEV ✓ ✓ ✓

SUP ✓ ✓ ✓

Gateway 2.0 ✓ ✓ ✓

Relay Server ✓ ✓ ✓

Development environment ✓ ✓ ✓

Native MBO app ✓ ✓ ✓

Hybrid web container app ✓ ✓ ✓

OData app ✓ ✓ ✓

Unit testing ✓ ✓ ✓


QA ✓

SUP ✓

Gateway 2.0 ✓

Relay Server ✓

Native MBO app ✓

Hybrid web container app ✓

OData app ✓

User acceptance testing ✓

Knowledge transfer

High-availability ✓

PRD ✓ ✓

SUP ✓ ✓

Gateway 2.0 ✓ ✓


Native MBO app ✓ ✓

Hybrid web container app ✓ ✓

OData app ✓ ✓


Knowledge transfer ✓ ✓


Go-live support ✓ ✓

Summary


Regional / MU pricing might differ and is currently

being defined by region / MU.

Scope

PLEASE NOTE: Each RDS has default scope.

Some assets like SoW are defined based on this

scope and need to be adapted for other scope

options (details in consulting delivery guide).

Default size for this RDS is LARGE


RDS Sybase Unwired Platform Project plan and timelines

Prepare Project

Check Installation

Kick off workshop

SAP involvement Customer involvement

Start Run Deploy 1 3 2

Activate Solution

Confirm Solution

Acceptance

Testing

Train Key Users

Preparation for

Production

End-user Training

and Organisation

Change

Management

Go Live in

Production

Project Go Live

Support and Project

Sign-off

1 2 3 4 1 week 2 – 6 weeks 1 week


RDS Sybase Unwired Platform High-level schedule - SMALL

Week 1: Setup of Project Management and On-Boarding

Week 2: Installation of Sybase Unwired Platform and Gateway

Integration and Configuration on Gateway and SAP Business Suite

Week 3: Implement Configuration Options

Mobile development environment & Sample App

Week 4: Train Key Users & Customer Acceptance Testing

Week 5: App deployment to up to 5 devices

DEV


RDS Sybase Unwired Platform High-level schedule - MEDIUM






Train Key Users & Customer Acceptance Testing

Week 4: Installation of Sybase Unwired Platform and Gateway (PRD)




Go Live

Hand Over Solution and Post Go Live Support

DEV QA

PRD

OR


RDS Sybase Unwired Platform High-level schedule – LARGE (default)




Implement Configuration Options

Week 3: Mobile development environment & Sample App

Week 4: Installation of Sybase Unwired Platform and Gateway (QA)


Implement Configuration Options


Week 5: Train Key Users & Customer Acceptance Testing

Week 6: Installation of Sybase Unwired Platform and Gateway (PRD)




Go Live

Hand Over Solution and Post Go Live Support

DEV

QA

PRD

RDS for Afaria


Rapid deployment of Afaria Install Afaria landscape to manage mobile devices

Business Value Sales Triggers

Centralized management and

security for supported mobile

devices.

Fast and cost effective installation

and implementation of Device

Management

Knowledge transfer, testing & go-live

support included

Customer has need for managing

Mobile devices

Customer has no mobile

infrastructure in place

T-shirt sizes offered selection

depending on customer

requirements (tiers + sizing)

Deliverables

Installation and configuration Afaria

Provisioning of up to 5 devices

Onboard devices, apply policies,

deploy apps, lock & wipe devices

GoLive support

Flexible Simple to choose landscape and configuration options (t-shirt sizes)

Install Install and setup Sybase Afaria with HA and BOBJ option

Provision Up to 5 devices of a chosen type (iOS, Android, and Blackberry)

Manage Onboard devices, apply policies, deploy apps, lock & wipe devices, BOBJ

Learn About best practices for Afaria and how to maximize the benefits

Service Overview

Price, Duration Contacts , CRM #

Cost: 22.000 – 80.000 € (TBC) (depending on selected options)

Duration: 3-9 weeks

Delivery: 4 resources; mixed on-

site / remote

Contact: Kyle Lawrence

CRM #: 50111161

Detailed information: < TBD >

Customer References


RDS Afaria Overview – T-shirt sizes

Small Medium Medium + Large

Extra

Large

Effort (FTE days)

12 31 41 47 62

Duration (weeks)

3 6 6 9 9


22.000 45.000 60.000 61.000 80.000

Summary


Regional / MU pricing might differ and is

currently being defined by region / MU.

Scope

PLEASE NOTE: Each RDS has default

scope. Some assets like SoW are defined

based on this scope and need to be adapted

for other scope options (details in consulting

delivery guide etc).

Default size for this RDS is MEDIUM

Small Medium Medium + Large Extra Large

Pre-req check ✓ ✓ ✓ ✓ ✓

DEV ✓ ✓ ✓ ✓ ✓

Afaria ✓ ✓ ✓ ✓ ✓

Relay Server ✓ ✓ ✓ ✓ ✓

Self-service Portal ✓ ✓ ✓ ✓ ✓

Enterprise App Store ✓ ✓ ✓ ✓ ✓

Custom Afaria client ✓ ✓ ✓ ✓ ✓

Access policies ✓ ✓ ✓ ✓ ✓

Primary device provisioning ✓ ✓ ✓ ✓ ✓

Secondary device provisioning ✓ ✓ ✓ ✓ ✓

Unit testing ✓ ✓ ✓ ✓ ✓


BOBJ ✓ ✓

QA ✓ ✓

Afaria ✓ ✓



Self-service Portal ✓ ✓

Enterprise App Store ✓ ✓

Custom Afaria client ✓ ✓

Access policies ✓ ✓

Primary device provisioning ✓ ✓

Secondary device provisioning ✓ ✓



Knowledge transfer

BOBJ ✓

PRD ✓ ✓ ✓ ✓

Afaria ✓ ✓ ✓ ✓

Relay Server ✓ ✓ ✓ ✓

High-availability ✓ ✓ ✓ ✓

Self-service Portal ✓ ✓ ✓ ✓

Enterprise App Store ✓ ✓ ✓ ✓

Custom Afaria client ✓ ✓ ✓ ✓

Access policies ✓ ✓ ✓ ✓

Primary device provisioning ✓ ✓ ✓ ✓

Secondary device provisioning ✓ ✓ ✓ ✓


Knowledge transfer ✓ ✓ ✓ ✓

Go-live support ✓ ✓ ✓ ✓

BOBJ ✓ ✓


RDS Afaria Project plan and timelines

Prepare Project

Check Installation

Kick off workshop

SAP involvement Customer involvement

Start Run Deploy 1 3 2

Activate Solution

Confirm Solution

Acceptance

Testing

Train Key Users

Preparation for

Production

End-user Training

and Organisation

Change

Management

Go Live in

Production

Project Go Live

Support and Project

Sign-off

1 2 3 4 1 week 1 – 7 weeks 1 week


RDS Afaria High-level schedule - SMALL

Week 1: Setup of Project Management and On-Boarding Start of installation

Week 2: Complete installation and deployment of Afaria Complete testing

Week 3: Train key users User Acceptance Testing Hand over solution

DEV


RDS Afaria

High-level schedule – MEDIUM (default)


Week 2: Complete installation and deployment of Afaria in DEV Complete testing in DEV

Week 3: Complete installation and deployment of Afaria in PRD

Week 4: Implement HA in PRD Enterprise App Store with Custom Afaria Additional Device Type

Week 5: Confirm Activation in PRD Train Key Users

Week 6:, User Acceptance Testing Go-Live Hand Over Solution Post Production support

DEV QA

PRD

OR


RDS Afaria High-level schedule – MEDIUM PLUS


Week 2: Complete installation and deployment of Afaria in DEV Implement and Test BOBJ Reporting Complete testing in DEV

Week 3: Complete installation and deployment of Afaria in PRD BOBJ Reporting

Week 4: Implement HA in PRD Enterprise App Store with Custom Afaria Additional Device Type

Week 5: Confirm Activation in PRD Train Key Users

Week 6:, User Acceptance Testing User Acceptance Testing with BOBJ Go-Live Hand Over Solution Post Production support

DEV QA

PRD

OR


RDS Afaria High-level schedule – LARGE



Week 3: Complete installation and deployment of Afaria in QA BOBJ Reporting

Week 4: Implement HA in QA Enterprise App Store with Custom Afaria Additional Two Device Type

Week 5: Confirm Activation in QA Enterprise App Store with Custom Afaria in QA

Week 6:, Complete installation and deployment of Afaria in PRD BOBJ Reporting

Week 7: Implement HA in PRD Enterprise App Store with Custom Afaria Additional Two Device Type

Week 8:, Confirm Activation in PRD Train Key Users

Week 9: User Acceptance Testing Go-Live Hand Over Solution Post Production support

DEV

QA

PRD


RDS Afaria High-level schedule – EXTRA LARGE



Week 3: Complete installation and deployment of Afaria in QA

Week 4: Implement HA in QA Enterprise App Store with Custom Afaria Additional Two Device Type

Week 5: Confirm Activation in QA Enterprise App Store with Custom Afaria in QA

Week 6:, Complete installation and deployment of Afaria in PRD

Week 7: Implement HA in PRD Enterprise App Store with Custom Afaria Additional Two Device Type

Week 8:, Confirm Activation in PRD Train Key Users

Week 9: User Acceptance Testing Go-Live Hand Over Solution Post Production support

DEV

QA

PRD


SAP’s On Device strategy – Enable Via Packaging

SAP’s On Device strategy:

1. Provide a mobile platform to enable

scalable connectivity to an enterprise’s

back office systems, secure management of

content and applications on enterprise

devices, and reach to all devices from

internal to consumer

2. Develop and deliver key enabling

applications for SAP systems, in addition to

working with partners to build out a

comprehensive catalog of mobile

applications for both horizontal and

industry-specific applications

3. Allow partners and customers to extend

value added services to consumers through

our mobile platform and applications to

drive additional business opportunities

Mobile application

implementation

packages

Mobile platform

implementation

packages

Mobile application

creation and

extension packages

SAaP On Device strategy:


Customers Address Their Device Needs in Various Ways

Different customers and their

respective LOBs will have different

strategies to address their mobile

needs.

Our packages will address these

various needs in a modular approach.

The eco-system is playing a major role

in all these aspects. Consume

Extend

Build

(“out of the box”)

SAP and partner

mobile applications

SAP and partner

mobile applications

Customer own mobile

applications


2011 2012

Mobile Packages – 2011 Focus – SAP Mobile Application

Consumption

Who want to …

Customers

Partners Who need to

Use our platform to build their own apps

Use our platform to extend our apps

Consume 3rd party apps

Sell and implement our platform for their customers

Extend SAP’s mobile apps for their customers

Build apps on top of SAP’s platform for their

customers

What about …. Expedite SAP Mobile

Application implementation

Enable and simplify the

consumption of mobile

applications by SAP

•Examples:

• RDS for CRM Sales; RDS for

Mobile Applications and

Infrastructure (productivity apps)

2011: CRM Sales RDS, Mobile apps and infrastructure RDS (productivity apps RDS)

Focus : enablement of our mobile apps consumption by customers

Value of the RDS is for customers who want a to consume one of our out of the box mobile app by SAP


Mobile RDS – 2012 Priorities and Focus – How can we win with

limited number of RDS

Address broader customer needs with few RDS - very few productive customers – install base potential is huge

Our mobile platform is a pre-requisite for all the other solutions and has the highest addressable market.

Apps – cross industry and cross LOB accompanied with selected LOB specific apps RDS. Industry specific RDS not high prio.

On premise scenarios are highest prio for RDS mobility in 2012. On demand scenarios to be addressed as we mature there.

Mobile Platform RDS

Ap

plic

atio

ns

Pla

tfo

rm

Cross industry/LOB apps RDS

LOB specific apps RDS

Industry specific apps RDS

Hig

he

r L

ow

er

P

rio

rity

Hig

he

r L

ow

er

A

dd

ressab

le M

ark

et

For example: SUP&GW RDS,

Afaria RDS, Mobile Analytics

RDS (platform)

For example: Productivity

apps RDS (MA&I)

For example: CRM sales

RDS, Field services RDS

For example: EMR RDS,

Retail Execution RDS


Mobile Packages Evolution – End to End Enablement – From

Consumption to Innovation

Expansion


Consumption Innovation


SAP mobile apps

implantation


the extensibility of

mobile apps on top of

our solutions

Mobile

Application

Implementation

Packages

Mobile

Application

Extensibility

Packages


SAP mobile platform

implementation and unlock

the full power of it


the creation of mobile

apps on top of our

solutions

Mobile

Platform

Implementation

Packages

Mobile

Application

Creation

Packages

Cover more and more mobile apps - Expedite customers’ implementation of SAP mobile apps

Cover additional areas in the project lifecycle (e.g. extending and creating mobile apps) – Enable you to innovate

Cover deeper and broader platform scenarios – Enable you unlock the full power of our mobile platform

Focus on broad scenarios and as customers mature cover LOB and industry specific ones

Customer Maturity

2011

focus


Mobile Packages Evolution – End to End Enablement –

From on premise to cloud offering

Expansion


On Premise Cloud / Hybrid

Mobile

Application

Implementation

RDS

Mobile

apps and platform

cloud RDS

Mobile

Platform

Implementation

RDS

Mobile

apps and platform

Hybrid RDS

Focus first on on-premise enablement (platform and apps): #1 customer pain point RDS can address

As SAP cloud offering mature – enable customers’ cloud scenarios focusing first on hybrid scenarios

Customer Maturity


Mobility Rapid Deployment Solutions

Available / Q2

SAP

Mobile

Apps

Q3

Mobile Apps &


Mobile Apps &



SAP

Mobile

Platform

Afaria RDS

SUP & Gateway RDS

Mobile Analytics & HANA RDS


Field Service RDS

Q2

Q2

Q2

Q1

Real-time Situational

Awareness RDS (HANA &

Mobile)

Grid Analytics RDS (HANA & Mobile)

Q2

Mobile Apps &


4 –extensiblity support)

SUP & Gateway RDS V3 (Enhanced capapbilites, B2C,

365 Integration)

Mobile Analytics & HANA

RDS V2

Mobile Platform in the

Cloud RDS

Afaria RDS V2

Mobile Apps &


5 – extensiblity enhanced)

Q4 Q1 2013

RDS for Mobile Platform and Mobile Applications deliver in new default mode

Mobile Platform RDS expand in scope as product capabilities emerge (e.g. 365 integration, extensibility)

2012 focusing on on-premise scenarios. Mobile platform cloud offering coverage planned for Q1 2013 to enable best practices to mature around this area

Roadmap subject to change


I

L

Industry specific

LOB specific I

I

L

L

L Field Service RDS V2

L CRM Mobile Sales V4

L


Upcoming Portfolio– H1 2012 Additional Details

RTC Q2, 2012 / Cross LoB

SAP rapid-deployment solution for mobile apps and infrastructure Wave 2 Enable the deployment of the second wave of productivity apps by SAP (~20+ new productivity apps) – Implementation of basic SUP & GW for productivity apps only purposes is included

RTC Q2, 2012 / LoB Technology

SAP rapid-deployment solution for SUP & GW Enable the deployment and implementation of SUP & GW, supporting the full and broad capabilities of our mobile enterprise application platform, including development capabilities as well as integration to Afaria and other SAP components.

RTC Q1, 2012 / LoB Sales

SAP CRM rapid-deployment solution for mobile sales v3 (Enhanced capabilities) Mobilize your business processes to enable sales to address customer needs faster and more cost effectively


SAP rapid-deployment solution for Afaria (7.0) Enable the deployment and implementation of Afaria, supporting the full and broad capabilities of our mobile device management solution, including integration to SUP and other SAP components.


Upcoming Portfolio– Q3 2012 Additional Details


SAP rapid-deployment solution for SUP & GW V2 Enable the deployment and implementation of SUP & GW, supporting the full and broad capabilities of our mobile enterprise application platform, including enhanced development, security, LM capabilities as well as integration to Afaria and other SAP components (limited integration to solution manager TBD)

RTC Q`, 2013/ LoB Technology

SAP rapid-deployment solution for mobile analytics with HANA Unwire our customers with mobile analytics - Enable the deployment and set up of our customers mobile analytics infrastructure and enable them to build, extend and consume mobile analytics for their business. The RDS will support the key data sources like HANA, BI/BOE, ERP and will provide pre-built templates and structures both on the data source side (HANA, BI etc) as well as the mobile platform (e.g. SUP) to accelerate the creation of mobile analytics. This RDS will try to address customer scenarios for large part of their users and not BI experts only.


Upcoming Portfolio– Q3 2012 Additional Details

RTC Q3, 2012 / Cross LoB

SAP rapid-deployment solution for mobile apps and infrastructure Wave 3 Enable the deployment of the productivity apps by SAP (~50+ apps) . The customer choose any apps from the list of productivity apps plus Implementation of basic SUP & GW if required


SAP rapid-deployment solution for field services* Mobilize your business processes to enable better and more agile field services to address customer needs faster and more cost effectively

* (on hold due to the Syclo acquisition)


Upcoming Portfolio– Q4 2012 – Candidates


SAP rapid-deployment solution for mobile apps and infrastructure Wave 4 Enable the deployment of the productivity apps by SAP (~X+ apps) . The customer choose any apps from the list of productivity apps plus Implementation of basic SUP & GW if required. Support for apps extensibility leveraging the extensibility framework. Customers would be able to choose X number of apps from the productivity apps and also choose X number of adaptations to their specific needs from a list of pre-defined supported extensibility scenarios.

RTC Q4 , 2012 / LoB Technology

SAP rapid-deployment solution for SUP RDS V3 (including B2C scenarios and Sol Manager

integration) Unwire our customers with the new SUP 2.5 platform including newly supported B2C scenarios and integration to key components like 365 and Solution ,manager. - Enable the deployment and implementation of mobile infrastructure and be able to build, extend and consume mobile B2E and B2C applications by our customers and partners.


SAP rapid-deployment solution for Afaria (7.x) Enable the deployment and implementation of Afaria, supporting the full and broad capabilities of our mobile device management solution, including integration to SUP and other SAP components. This RDS will focus mainly on the integrated offering of Afaria as part of our mobile platform but will also address customers who are just interested in our MDM solution as an entry point to our mobility story.

Thank You!

Contact information:

Jagdish Bansiya

Chief Technology Officer, Sybase, an SAP Company

[email protected]

Closing and Q&A

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