get results with social media: a case study of the dallas design district

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Building a Social Brand from Scratch, One City Block at a Time Kendall Shier Results Oriented Social Media Summit September 8, 2012 @kendallanne @ddesigndistrict

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Local real estate developers had big goals for the Dallas Design District, an overlooked neighborhood with prime proximity to downtown Dallas. Using social media and content marketing, we were able to get big results, that had a direct correlation to the bottom line.

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Page 1: Get Results with Social Media: A Case Study of the Dallas Design District

Building a Social Brand from Scratch, One City Block at a Time !

!Kendall Shiffler Results Oriented Social Media Summit September 8, 2012 !@kendallanne @ddesigndistrict

Page 2: Get Results with Social Media: A Case Study of the Dallas Design District

Goals

Page 3: Get Results with Social Media: A Case Study of the Dallas Design District

1.RAISE the sea level

(Rising real estate values = $)

Page 4: Get Results with Social Media: A Case Study of the Dallas Design District
Page 5: Get Results with Social Media: A Case Study of the Dallas Design District

2. Establish & introduce the Design District

as a BRAND

Page 6: Get Results with Social Media: A Case Study of the Dallas Design District

3. Give the Design District an

ONLINE presence

Page 7: Get Results with Social Media: A Case Study of the Dallas Design District

4. Establish ourselves as EXPERTS on the Design District

Page 8: Get Results with Social Media: A Case Study of the Dallas Design District

Long-term branding effort NOT a

direct sales tool

Page 9: Get Results with Social Media: A Case Study of the Dallas Design District

STEP 1:

Produce LOTS of Quality Content

Page 10: Get Results with Social Media: A Case Study of the Dallas Design District

CHALLENGE 1:

Produce LOTS of Quality Content

Page 11: Get Results with Social Media: A Case Study of the Dallas Design District

STEP 2:

Get the Word Out

Page 12: Get Results with Social Media: A Case Study of the Dallas Design District

www.loweroaklawn.comsee your photo online at

you’ve been framed

^

Page 13: Get Results with Social Media: A Case Study of the Dallas Design District

Step 2 Continued:

Get the Word Out via Social Media

Page 14: Get Results with Social Media: A Case Study of the Dallas Design District

STEP 3:

REALLY get the

Word Out

Page 15: Get Results with Social Media: A Case Study of the Dallas Design District

STEP 4: Successfully maintain; keep

buzz alive

Page 16: Get Results with Social Media: A Case Study of the Dallas Design District

Results

Page 17: Get Results with Social Media: A Case Study of the Dallas Design District

60% of sales

generated via blog

!

32% premium for

product

Page 18: Get Results with Social Media: A Case Study of the Dallas Design District

600+ “Ask Kendall” inquiries

since launch 200

per year average 3-5

asks a week

Page 19: Get Results with Social Media: A Case Study of the Dallas Design District
Page 20: Get Results with Social Media: A Case Study of the Dallas Design District

“The area’s moment as the city’s “it” district

has finally arrived.”

Page 21: Get Results with Social Media: A Case Study of the Dallas Design District

Design District properties rents raised

50% over 4 years !

Fully leased

Page 22: Get Results with Social Media: A Case Study of the Dallas Design District

Social/blogging platform has been

renewed for 4 years

!

(while other marketing initiatives have been cut)

Page 23: Get Results with Social Media: A Case Study of the Dallas Design District

5,000 SF 5 year lease

!

(resulted from lead cultivation on twitter)

Page 24: Get Results with Social Media: A Case Study of the Dallas Design District

Lessons Learned

Lessons Learned

Social is not just for big biz

Social takes patience

Social is a full time job

Social produces

results

Page 25: Get Results with Social Media: A Case Study of the Dallas Design District

QUESTIONS? !

!

!

!

!www.dallasdesigndistrict.com [email protected] @kendallanne @ddesigndistrict