GM Working Well Specialist Employment Service

Market Engagement Event

Greater Manchester Combined Authority &

Greater Manchester Health and Social Care Partnership

22nd July 2019

AGENDA

• Introduction to the event and open - Elizabeth Taylor, Interim Chief Executive, ERSA

• Overview of GM priorities

• Information on the GM Working Well Specialist Employment (GM WW SES) commission

including the funding and payment model

• Procurement process

• Question and answer session – this session will be recorded

Overview of GM Priorities

Mat Ainsworth, Assistant Director – Employment, GMCA

22nd July 2019

NATIONAL AMBITION

‘The Government is committed to seeing

1 million more disabled people in work

over the next 10 years.’

Improving Lives:

Future of Work, Health and Disability, 2017

NATIONAL AND LOCAL STRATEGIC PRIORITY

KEY MESSAGES FROM GM INDEPENDENT PROSPERITY REVIEW

Health needs to feature far more

prominently in discussions of human

capital, labour market participation and

productivity

There should be a GM partnership for

education, skills and training, based on a

common vision, evidence base, to ensure that

funding and other interventions are focused on

the city region’s priorities

Greater Manchester should focus on health

outcomes that are most closely related to

outcomes for labour and firms

The Good Employment Charter should be

considered as a mechanism for improving

leadership, skill utilisation and productivity, as

well as for raising employment standards

Internationally GM’s productivity trails that of

leading European city regions such as those

centred upon Barcelona, Munich & Helsinki

The employment rate of GM adults with long-

term health issues is 13% points less than

for the GM population as a whole

Education and training provision in Greater

Manchester is fragmented and lacks

coordination with employer needs. Poor

utilisation of skills also contributes to reduced

productivity performance

Up to 30% of the north of England’s

productivity gap with the UK average could

be reduced by raising participation in the

workforce through addressing ill health

GREATER MANCHESTER WORKING WELL SYSTEM

Care and Support Work and Health Early Help In Work

GM Good Employment

Charter - improving the

quality of work

Public Service

Leadership

Social Value through

procurement

Career progression

Employees with health

issues at risk of falling

out of labour market

Support for SMEs &

self-employed

Newly unemployed

with health issues

Modernising

occupational health

From late 2019 Programme in place Programme in place Developing

Support for long-term

unemployed with health

conditions or disability to

find and sustain work

Complex and enduring

health conditions or

disability

Support for

employability, skills,

meaningful activity,

volunteering and

wellbeing

A whole population approach to Health, Skills and Employment

Focus for today

Information on the GM Working Well Specialist Employment

(GM WW SES) commission

Anna Twelves, Principal Manager – Employment, GMCA

22nd July 2019

WHAT ARE WE PROCURING?

• A GM Working Well Specialist Employment comprising:

- Supported employment for people with a learning disability and autistic people (or people with both)

- Individual Placement and Support (IPS) for people with a severe mental illness

• Both models focus on supporting participants to access and sustain competitive, paid employment in the open labour market

• Self-employment is also included

• Support for participants will cover Pre-work and In Work support. Support will be time-limited as the contract is time-limited

• Employer engagement is a core part of both models

• Providers do not have to have experience of delivering IPS but will need to bring in appropriate expertise to support development and delivery of this element

Geography and contract

WHERE WILL IT RUN?

The Service will be delivered across all ten local authority areas of GM. There will be two lots comprising both Supported Employment and Individual Placement and Support:

Lot 1: Bolton, Manchester, Salford,

Trafford and Wigan

(Greater Manchester Mental Health NHS Foundation Trust

and North West Boroughs Healthcare NHS Trust for IPS)

Lot 2: Bury, Oldham, Rochdale, Stockport

and Tameside

(Pennine Care NHS Foundation Trust for IPS)

CONTRACT

Where?

• Two contract package areas (see previous slide) - bids welcome from consortia, prime contractors with sub-contractors or single providers.

Commissioner?

• Greater Manchester Combined Authority

Governance?

• All contract and performance management will be undertaken by GMCA, supported

by joint governance of GMCA and GM HSCP working with locality commissioners.

Contract length?

Service expected to commence 1st April 2020 and will operate for 36 months (service delivery).

Gives a period of just over three months for mobilisation from the contract start date.

Cohorts and referrers

COHORTS AND REFERRERS

Supported Employment

• Resident of Greater Manchester

• 18 years or older

• Currently out of work

• People with a learning disability or/and

autism

• Eligible for or known to social care

• Wants to work

• “Right to live and work in the UK” (ESF)

Referrals from Adult Social Care

Individual Placement and Support

• Resident of Greater Manchester

• 18 years or older

• Currently out of work

• People with a severe mental illness

• On the caseload of secondary mental health

care services

• Wants to work

• “Right to live and work in the UK” (ESF)

Referrals from/integration with Mental Health

Trusts

We are working with GM’s three mental health

trusts to develop IPS integration plans.

Funding and performance

HOW WILL IT BE FUNDED?

The anticipated maximum value of Lot 1 is £2,157,400.

The anticipated maximum value of Lot 2 is £1,440,500.

The contract is being funded by:

• Greater Manchester Mental Health Transformation Fund (NHS funding) via GM HSCP

• European Social Fund (ESF) via GMCA

• A contribution from the ten Local Authorities and one Clinical Commissioning Group in GM

Information on ESF can be found here:

https://www.gov.uk/government/publications/european-structural-and-investment-funds-programme-guidance.

The available funding has been split between Supported Employment and IPS and the Provider will need to take account of this in its delivery model.

Total payments made to the provider(s) will depend on provider performance.

PAYMENT MODEL

We will go out to the market on cost as well as quality of provision, the final payment model will therefore be agreed through the contracting process.

Proposed payment model is currently:

• Delivery fee (40%)

• Service Start Fee (20%)

• Job Outcome Fee (30%)

• 13 week Job Sustainment Survey Fee (7.5%)

• 26 week Job Sustainment Survey Fee (2.5%)

• All available fees except the Delivery Fee are split between Supported Employment and IndivdualPlacement and Support.

The payment model will be finalised before the Invitation to Tender is published.

PERFORMANCE, FIDELITY AND EVALUATION

Whilst we are commissioning evidence-based service models, this service can provide important evidence in terms of the quality and effectiveness of Supported Employment and IPS.

Therefore:

• The service will have a robust performance framework.

• The fidelity/quality of both elements of the service will be independently audited. Providers will also need to self-assess.

• The quality of the Supported Employment element will be assessed using the British Association’s Supported Employment Quality Framework.

• The fidelity of IPS using the 25-item IPS fidelity scale (recognising this is time-limited support).

• GMCA will pay for the independent fidelity audits.

• There will also be an independent process evaluation of the service to explore how the service is working and understand its results. GMCA will pay for this. Providers will need to participate in and support this.

Procurement process

Suzanne McCormack, Associate Partner - Procurement & Contract

Management , GMCA

22nd July 2019

Tendering Process

• This is an Open Procurement Procedure

• The Invitation to Tender (ITT) document for the Greater Manchester Specialist Employment Service will comprise of a:

Selection Questionnaire

- company details

- economic and financial standing

- insurance

- health and safety

- safeguarding

- relevant experience

Technical Questions

- Scored technical questions evaluated by a panel consisting of local leads etc,

- A minimum quality threshold will be applied to all/some of the questions

Pricing

Interview stage

The Chest

• The documents will be available via The Chest (Ref DN414579) w/c 19th August 2019

• If you are interested you will need to register your organisation on The Chest for current opportunities at

Greater Manchester Combined Authority (GMCA).

• You will be able to download the tender documents directly from The Chest.

• Should you still have any problems please contact ProActis directly on:

o Telephone: 0845 293 0459

o Email: ProcontractSuppliers@proactis.com

Management of Clarification Questions

• To ensure transparency and fairness, any Q&As raised will be published via The Chest Q&A section to ensure all tenderers are provided with the same information.

• The only exceptions will be questions marked as “confidential”

• Tenderers asking questions that are marked confidential but which are not deemed to be confidential by the GMCA will be asked to re-submit their question as a public question

• Questions sent in spreadsheets or more than one per message will not be responded to and tenderers will be asked to re-submit as individual questions.

• We aim to answer all questions posted via The Chest within two working days.

Checklist for Tenderers

• Ensure you have completed all documents

• Word counts – have been applied to each question, we will not score anything over the word count

• Refer to any attachments provided to support answers

• Make sure your answers complete the requirements of the question. Don’t copy and paste information from other documents

• Don’t embed or attach anything we haven’t asked for

• Don’t cross reference between answers .

• If you are attaching supporting documents to your answers please ensure they are clearly labelled and referenced in the question.

• Allow enough time before the deadline to your submitted return, submissions after the deadline will not be accepted

Indicative Timetable

• ITT issue date: 19th August 2019

• Deadline for return of ITT submissions: 27th September 2019

• Evaluation: 30th September to 21st October 2019

• Interviews: w/c 28th October 2019

• Issue intent to award letter: 18th November 2019

• Issue final contract award letter: 2nd December 2019

• Service Commencement: 1st January 2020

• Service starts taking participants: 1st April 2020

• Service ends: 31st March 2023 (39 months)

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Question and answer session