go train bromley desk guide
DESCRIPTION
Information on Go Train's free courses to help people into new jobs and careers.TRANSCRIPT
SKILLS GROUPSCOURSE TITLE LEVEL & DURATIONCONTENT OUTCOMES
29 London Road, Bromley BR1 1DG 0208 313 3882 [email protected] Train Bromley
Work Planning
CVs & Applications
Personal Finance
On Line Job Search
UJM
IT
CVs & Applications
Personal Finance
On Line Job Search
UJM
IT
Universal Job Match, IT &
Employability
• Using a mouse, keyboard & the desktop• Word documents and printing• Search effectively & safely on line• Email – sending and receiving• Universal Job Match – registering and using• Searching and applying for jobs on UJM• Using your IT skills to find a job• Creating tailored CVs and applications• Searching and applying for jobs on line• Interview techniques• Confidence building• Networking to find employment
· Learn the skills needed to accessand apply for jobs online
· Develop IT skills to register onrecruitment web sites andspecifically Universal Job Match.
· Supported job search· Tailor CVs and application lettersto specific jobs
Entry level 2 &Entry level 3 (IT)Level 3 (Emp)
2 weeks9. 30am – 4.30pm
New Claimants
(Day One Skills Conditionality)
• Personalised CV• Email – account creation, sendingand receiving
• Interview preparation• Universal Job Match, registering and using• Searching and applying for jobs on UJM• Creating tailored CVs and applications• Searching and applying for jobs on line• Interview techniques• Confidence building• Networking to find employment• Hidden job market
• Early intervention to support day onenew claimants finding work fast
• Meeting the specific requirements ofthe Day 1 Skills Conditionality regime
• Build self-belief in the capacity to work• Gain confidence and recognisepersonal strengths to find work
• Realise working is an affordable option• Tools and skills to find work• Managing personal finances• Supported job search
Entry Level 3
1 week9. 30am – 4.30pm
ESA IS
Work Programme
New Claimants
Entry Level 3
1 week,Mon-Fri 9. 30am – 4.30pm
Work Planning
Customer Service
On Line Job Search
19+ 25+
Lone Parents
ESA IS
Work Programme
Customer Service
Employment
• Introduction to Customer Service• Working in a customer focused way• Effective communication with customers• Telephone skills• Written skills• Effective listening with customers• How to relate with customer care issues• Communicating customer issueswith colleagues
• Working in a customer service team
• Building understanding in order towork in a customer service job
• To find work in a customer service role• To find work in a customer service team• City & Guilds Certificate in Introductionto Customer Service
19+ 25+
Lone Parents
ESA IS
Work Programme
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Bromley - Go Train Desktop Guide - A4 - UJM, New Claimants, Customer Service Page 1.pdf 1 16/06/2014 11:32:52
SKILLS GROUPSCOURSE TITLE LEVEL & DURATIONCONTENT OUTCOMES
Work Planning
CVs & Applications
Personal Finance
On Line Job Search
Work Planning
CVs & Applications
Personal Finance
On Line Job Search
Employability(including personal
financial management and Universal Credit)
• Benefits of working• Effective CV writing• Interview techniques• Transferrable skills• Networking to find employment• Hidden job market• Managing finances
• Build self-belief in the capacity to work• Take responsibility for finding work• Tools and skills to find work• Managing personal finances, includingan introduction to Universal Credit• Supported job search
Entry Level 3
1 week,Mon – Fri,9. 30am – 4.30pm
Work Planning Lone Parents Employability
• Benefits of working• Making working affordable• Personalised CV• Interview techniques• Confidence building• Transferrable skills• Networking to find employment• Hidden job market• Managing finances
• Build self-belief in the capacity to work• Gain confidence and recognisepersonal strengths to find work
• Realise working is anaffordable option
• Tools and skills to find work• Managing personal finances• Supported job search
Entry Level 3
1 week,Mon-Fri,9. 30am – 2.30pm
29 London Road, Bromley BR1 1DG 0208 313 3882 [email protected] Train Bromley
Age Barrier Employability
• Benefits of working and addressing themyths of age barriers to employment
• Confidence building to gain employment• Interview preparation• CV and application letters• Searching and applying for jobs on line• Interview techniques• Networking to find employment
• An immediate impact helpingcustomers gain employment
• Targeting older customers• Overcome any perceived barrierto employment
• Identify the value of experience andtransferrable skills
• Motivational
Entry Level 3
1 week9. 30am – 4.30pm
25+
ESA IS
Work Programme
Age Barrier
19+ 25+
Lone Parents
ESA IS
Work Programme
Lone Parents
ESA IS
Work Programme
CVs & Applications
Personal Finance
On Line Job Search
UJM
"Transforming lives by improvingskills, preparing for jobs andbuilding careers"
Call: 0208 313 3882Email: [email protected]
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Bromley - Go Train Desktop Guide - A4 - Employability Page 2.pdf 1 16/06/2014 11:33:36
SKILLS GROUPSCOURSE TITLE LEVEL & DURATIONCONTENT OUTCOMES
29 London Road, Bromley BR1 1DG 0208 313 3882 [email protected] Train Bromley
19+ 25+
Lone Parents
ESA IS
Work Programme
19+ 25+
Lone Parents
ESA IS
Work Programme
19+ 25+
Lone Parents
ESA IS
Work Programme
Digital Skills
• Using a mouse, keyboard andthe desktop
• Computer basics• Starting out safely on line• Email – sending and receiving• Social networking• Using your IT skills to find a job• Searching and applying for jobs on line
• Computer skills necessary toimprove job prospects
• Confidence to use Universal Job Match• Beginning to use the Internet tosearch and apply for jobs
• Supported job search
Entry Level 3
30 hours1 to 3 weeks(15 hours per week)
IT Skills 1(ECDL
Essentials Level 1)
IT Skills 2(ECDL Extra
Level 2)
• Using IT effectively• IT skills for work• Using email• Using the Internet• IT safety and security• Creating and managing files and folders
• IT skills for work• Using IT to improve productivity• Word – writing letters and
producing a CV• Excel – using spreadsheets• PowerPoint – preparing
presentations• Microsoft Office skills for work
• Computer skills necessary toimprove job prospects
• Confidence to use Universal Job Match• Beginning to use the Internet tosearch and apply for jobs
• Gain confidence and recognisepersonal strengths to find work
• Tools and skills to find work
• Learn the skills needed to accessand apply for jobs on-line
• Develop IT skills to register onrecruitment web sites andspecifically Universal Job Match.
• Create application letters using a PC
Level 1(GCSE Grade D-G)
30 hours1 to 3 weeks(15 hours per week)
Level 2(GCSE Grade A-C)
30 to 60 hours1 to 6 weeks( 15 hours per week)
Work Planning
IT
Work Planning
IT
Work Planning
IT
"Transforming lives by improvingskills, preparing for jobs andbuilding careers"
Call: 0208 313 3882Email: [email protected]
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Bromley - Go Train Desktop Guide - A4 - Computer and IT Skills Page 3.pdf 1 16/06/2014 11:33:53
SKILLS GROUPSCOURSE TITLE LEVEL & DURATIONCONTENT OUTCOMES
29 London Road, Bromley BR1 1DG 0208 313 3882 [email protected] Train Bromley
19+ 25+
Lone Parents
ESA IS
Work Programme
19+ 25+
Lone Parents
ESA IS
Work Programme
English(Beginners
to GCSE equivalent)
Maths(Beginners
to GCSE equivalent)
Traineeships
• Literacy skills for work• Confidence building to gain employment• Reading – for meaning and information• Writing – effective communication• Grammar, punctuation and spelling• Speaking and presenting
information• Taking part in discussions
• English language life skills• Overcome literacy issues as a barrierto employment
• Effective writing skills to find andapply for work
• Communication skills to interviewwell and find work
• Maths life skills• Overcome numeracy issues as abarrier to employment
• Open up new areas ofemployment
• Managing personal finances
• Work experience placement• After placement eitheremployment, apprenticeship ormeaningful exit interview
• Employer reference
• Entry level 3• Level 1(GCSE Grade D-G)• Level 2(GCSE Grade A-C)
30 hours per level 1 to 3 weeks per level(15 hours per week)
• Entry level 3• Level 1(GCSE Grade D-G)• Level 2(GCSE Grade A-C)
30 hours per level 1 to 3 weeks per level(15 hours per week)
• Pre level 2• Age 19 - 23
8 weeks on average
Work Experience
Work Planning
Maths
Work Planning
Maths
Work Planning
English
English
• Entry Level – fractions, addition, subtraction,multiplication and division, decimals,temperature and time, length, weightand shape
• Level 1 – positive and negative numbers,ratios, decimals, percentages, capacity,perimeter and area, mean, rangeand probability
• Level 2 – number formulae, ratiosand proportion, statistics
• All levels – money, time and temperature• All levels - extract, interpret and use data
• Literacy and Numeracy Skills for Work• Using IT effectively• IT skills for work• Effective CV writing• Interview techniques• Confidence building to gain employment• Work experience placement• Tailored skills to support work placement
CVs & Applications
19 - 23
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Bromley - Go Train Desktop Guide - A4 - Functional Skills Page 4.pdf 1 16/06/2014 11:33:17