governance of the belgian social security (brussel,12/05/2011)
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Governance of the Belgian Social Security (Brussel,12/05/2011). A. Governance principles of the Belgian Social Security . B. Governance of the Belgian Social Security Agencies. C. Governance of the providers’ networks. D. Mission of the central department. A. - PowerPoint PPT PresentationTRANSCRIPT
Governance of the Belgian Social Security
(Brussel,12/05/2011)
A. Governance principles of the Belgian Social Security B. Governance of the Belgian Social Security Agencies C. Governance of the providers’ networksD. Mission of the central department
A. Governance principles of the Belgian
Social Security
Social Security
Employees
Accidents at work
Yearly Hollidays
Health care insurance Family charge Unem-
ploymentOccupational
diseases
Old age of early death of
companion
Self-Employed persons
Civil Servants
1. Social protection varies according to professional category and social risks
Employees contribu-
tion24%
Employer's contri-butions
40%
State's contri-bution (taxes)
36%
2. A shared responsability and management
High level discussion
Agencies’ management
3. A divided financial system replaced…
Contributions for health and incapacitation insurance
Contributions Insurance against Industrial accidents
Contributions Insurance against professional diseases
Contributions Unemployment benefits
Contributions Pensions system
Contributions Family charge benefits
Expenditures for health and incapacitation insurance
Expenditures for Insurance against Industrial accidents
Expenditures for Insurance against professional diseases
Expenditures for Unemployment benefits
Expenditures for Pensions system
Expenditures for Family charge benefits
IN OUT
3. …by a global financial system
Contributions for health and incapacitation insurance
Contributions Insurance against Industrial accidents
Contributions Insurance against professional diseases
Contributions Unemployment benefits
Contributions Pensions system
Contributions Family charge benefits
Expenditures for health and incpacitation insurance
Expenditures for Insurance against Industrial accidents
Expenditures for Insurance against professional diseases
Expenditures for Unemployment benefits
Expenditures for Pensions system
Expenditures for Family charge benefits
IN OUT
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
4. Organized by sector…
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
4. …with a primary network…
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
4. …and secundary networks…
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
4. …supported by horizontal organisations
Employees / civil servants
Self employed perso
ns
Specific
sectors
Horizontal organisations
Accidents
at work
Yearly
hollidays
Helath
care insurance
Familiy
benefits
Unemploymen
t benefits
Occupational
diseases
Pensions
(employee
s only)
Specific
civil serva
nts
Financial
Management
E-Gov
coordination
Inspection services
Policy
support
coordination
1st level
1 1 3 1 1 1 1 2 2 3 1 4 4 1
2nd level
2 4 1
2nd level
15 11 35 15 3 13
B. Governance
of the Belgian Social
Security Agencies
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
Agencies ?
Employees / civil servants
Self employed perso
ns
Specific
sectors
Horizontal organisations
Accidents
at work
Yearly
hollidays
Helath
care insurance
Familiy
benefits
Unemploymen
t benefits
Occupational
diseases
Pensions
(employee
s only)
Specific
civil serva
nts
Financial
Management
E-Gov
coordination
Inspection services
Policy
support
coordination
1st level
1 1 2(1) 1 1 1 1 2 1(1) 2(1) 1 1(3) 2(2) 1
2nd level
1(1) 4 1
2nd level
15 11 35 15 3 13
policy support Collecting contributions Inspection e-gov coordination Granting social
rightspaying social
benefitscontrolling providers
Accidents at work agency X XYearly hollidays benefits agency X X X XHealth care insurance control agency
X XHealth care insurance paying agency (2nd)
X XE-Gov agency for health care X XFamily benefits agency X X X XUnemployment control agency X X X XUnemployment paying agency (2nd)
XOccupational diseases agency X X XPensions agency X X XGeneral financial agency X X XGeneral e-gov agency X XSpecific agency for Self-employed persons
X XSpecific agency for local administrations
X X X XSpecific agency for Belgians outside EU
X X XSpecific agency for sailors X X
Inside the agencies
CEO & deputy
Management Board
Board of directors
Trade Unionsrepresentatives
Management Board
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Belgian Government
Appointment of the MB members
CEO & deputy
Management Board
Trade Unionsrepresentatives
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Belgian Government
Appointment of the first management level
CEO & deputy
Management Board
Board of directors
Trade Unionsrepresentatives
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Appointment of the secundary levels
CEO & deputy
Trade Unionsrepresentatives
Management Board
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Board of directors
Belgian Government
Accountability / reporting mechanisms
Between each agency and the
State
CEO & deputy
Management Board
Belgian Government
Performance agreement
Performance agreements for agencies
A performance agreement is an agreement between the State and the agency.
SMART outputs
Pluriannual budgets
adaptation
Commitments for the State
Reporting
For the State• The Policy Minister(s)• The Minister for
Budget• The Minister for Civil
Service
For the agency• The CEO• The Deputy CEO• Member of
Management Board : high representatives from Trade Unions and Employers Organizations
Accountability Autonomy More quality and efficiency
The deal
Performance agreements in numbers:
16 agencies / agreements
12.000 employees concerned Operating budget
1.000.000.000 €/year
3 to 5 years period
1.200 outputs to be reached
32 reports / year
80 meetings needed to negotiate them
Executing effectively the Social security missions
Optimizing the internal management
Others
0
100
200
300
400
500
600
Num
ber o
f obj
ectiv
es 2
006-
2009
1. Definition of SMART outputs for 3 years
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
Examples objectives : granting rights & payment benefits
Max 10 payments payed with more tahn 1 money
transfers
reimboursement 75-85% in 5-7 d / in 60 d
1er payment 65% in 30 d/ 85% in 90 d – nexts: 95% in
time95% decisions in 17 d
75% payments in 5 d
Decision : 40 -50% in180 d 55-70% in 240 d
decision : 90% in 60 d
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
Examples objectives : respons to individual demands
85%
in 1
5 d
/ 100
% in
30
d
90%
in 3
0 d
85%
in 3
0 d
80%
in 4
5 d
80%
in 1
4 d
/ 95%
in 2
1 d
100%
in 4
0 d
Management targets set by the Government for 2010-2012
Green (EMAS) certification for at least your central building
Optmalizing the tools for analyzing the social fraud
Buidling up internal audit & control and efficiency measures
Seeking collaboration with other organisations for common managements problems
HRM : plan for reimplacement of the aging workforce living the organization (pension)
HRM : improve the attractivity of your organization four young potentials
HRM : improve the delivering of HR data to central databanks
Social security missions
Client orientation
Internal management
Policy advice
Others
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Fully realized objectivesPartially realized objectivesNot realized objectives
Does agentification bring expected results ?
Goal achievements after two years (2006-2007)
2. Results for 3 years needs…
2. …budgets for 3 years
Unemploym
ent co
ntrol ag
ency
Genera
l finan
cial a
gency
Pensio
ns agen
cy
Health ca
re insuran
ce contro
l agen
cy
Family
benefi
ts contro
l agen
cy
Speci
fic agen
cy for S
elf-em
ployed pers
ons
Unemploym
ent p
aying a
gency
Speci
fic agen
cy for lo
cal ad
ministrati
ons
Occupati
onal dise
ases a
gency
Yearly
holliday
s ben
efits
control ag
ency
Health ca
re insuran
ce pay
ing agen
cy
Acciden
ts at
work contro
l agen
cy
Genera
l e-go
v agen
cy
Speci
fic agen
cy for B
elgian
s outsid
e EU
E-Gov a
gency
for hea
lth ca
re
Speci
fic agen
cy for s
ailors
0
50,000,000
100,000,000
150,000,000
200,000,000
250,000,000
300,000,000
Operating budgets 2009
1
2
3
4
5
6
7
8
9
10
11
12
90.00% 92.00% 94.00% 96.00% 98.00% 100.00% 102.00%
Real budget 2008 / promised budget 2008Real budget 2007 / promised budget 2007
Budgets stability
3. Heavy changes can occur
Imposednew
missions
3. Changes
Imposedbudget
cuts
3. Changes
… are not to be questionned
3. Changes
or negotiated!
to maintain the balance between input and output
but we mustabout
the consequences
talk
For the political authority too !
4. Objectives…
Information & discussion
Respect for budgets & adaptations duties
Follow up & evaluation
4. Objectives…
For the political authority too !
4. Objectives…
For the political authority too !
Fully respected
47,7 %
Partialy respected
31,6 %
Not respected
20,7 %
Operational autonomy
Global budgets
Autonomous HRM / facility mgt
Definition operational objectives
Internal Management
5. Autonomy
Operational autonomy
Global budgets
Autonomous HRM / facility mgt
Definition operational objectives
Internal Management
5. Autonomy
Legal control
Internal control & audit
External audit
Reporting on results
Yearly ops plan
6 month report
Year report
State’s commissionar
report
Follow up discussion
Adaptation
YEAR CYCLE
6.Steering on results : new processes
6. Steering on results : new
processes
Yearly ops plan
6 month report
Year report
State’s commissionar
report
Follow up discussion
Adaptation
YEAR CYCLE
Global & pluriannual evaluation by central
department
Negotiation of new agreements,
coordinated by central department
PLURIANNUAL CYCLE
Yearly ops plan
6 month report
Year report
State’s commissionar
report
Follow up discussion
Adaptation
YEAR CYCLE
Global & pluriannual evaluation by central
department
Negotiation of new agreements,
coordinated by central department
PLURIANNUAL CYCLE
Evaluation of CEO / deputy CEO
Agencyrewards ?
6. Steering on results : new
processes
C. Governance of the
providers’ networks
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
Secundary networks
Employees / civil servants
Self employed perso
ns
Specific
sectors
Horizontal organisations
Accidents
at work
Yearly
hollidays
Helath
care insurance
Familiy
benefits
Unemploymen
t benefits
Occupational
diseases
Pensions
(employee
s only)
Specific
civil serva
nts
Financial
manageme
nt
E-Gov
coordinatio
n
Inspection services
Policy
support
coordinatio
n1st level
1 1 3 1 1 1 1 2 2 3 1 4 4 1
2nd level
2 4 1
2nd level
15 11 35 15 3 13
Employees / civil servants
Self employed perso
ns
Specific
sectors
Horizontal organisations
Accidents
at work
Yearly
hollidays
Helath
care insurance
Familiy
benefits
Unemploymen
t benefits
Occupational
diseases
Pensions
(employee
s only)
Specific
civil serva
nts
Financial
Management
E-Gov
coordinatio
n
Inspection services
Policy
support
coordinatio
n1st
level contr
ol Yes Yes Yes Yes Yes X X X Yes X
1st level
as provider ?
No Yes No Yes No Yes Yes Yes Yes Yes
2nd level granti
ng Yes Yes Yes Yes No X X X Yes X
2nd level payment Yes Yes Yes Yes Yes X X X No X
Permanent discussion
Trade Unionsrepresentatives
Management Board
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Belgian Government
Trade Unionsrepresentatives
Management Board
Neutral president
Employers’ organizations
representatives
(State’s commissionars)
Belgian Government
Representatives from providers
On the quality of their business proces
On the quality of their financial planning
On their management’s and business results
Responsabilizing the providers…
From primary control…
Checking the individual files
… to secundary control
Full reimbursement of real expenditures for
social benefits
No serious planning
Full reimbursement of real expenditures for
social benefits
No serious planning
Risk analysis for budget planning
Negative difference between planning and
real expenditures, to be supported by provider
Operating budget based on workload, financed by control
agency
Part of operating budget received on according to
performance achievement
C. Governance of the
providers’ networks
D. Mission of
the central
department
Social Security
Employees / civil servants
Acci
dent
s at
wor
k
Year
ly
Holli
days
Heal
th c
are
insu
ranc
e
Fam
ily c
harg
e
Unem
-pl
oym
ent
Occ
upati
onal
di
seas
es
Pens
ions
Spec
ific
agen
cies
for
civi
l ser
vant
s be
nefit
s
Self-Employed persons
Specific sectors
Central department ?
Department’s mission ?
Granting somes anti-poverty benefits
Supporting social policy making
Fighting social fraud
More agencies
One agency The agencyDepartment
with the agency
Department with the agencies
Department with the agencies
Policy support
More agencies
One agency The agencyDepartment
with the agency
Department with the agencies
Department with the agencies
Policy support
More agencies
One agency The agencyDepartment
with the agency
Department with the agencies
Department with the agencies
Policy support
More agencies
One agency The agency
Department with the agencies
Bilateral agreements
Multilateral relations
Policy support
More agencies
One agency The agencyDepartment
with the agency
Department with the agencies
Department with the agencies
Policy support
More agencies
One agency The agencyDepartment
with the agency
Tackling social fraud
Social indicators
GovernanceEvolution of social protection
Policy support
A performance agreement for the department
Soon…
Conclusions
In a few words TRUST& coordinates your organizations
…and follow them on their RESULTS
and on the PROCESSES
Amaury LegrainTom AuwersFPS Social Security – DG Strategy & [email protected] [email protected]
http://www.socialsecurity.fgov.be