group h: krista, christine, sara, dorothee. agenda 3 goals of our presentation to better understand...
TRANSCRIPT
Group H:
Krista, Christine, Sara, Dorothee
Agenda
3 Goals of Our Presentation
•To better understand how ERP has impacted Celestica’s operations
•To draw similarities and differences between the ERP systems at Celestica and Nestle
•To view the website
Who is Celestica?
•An electronics manufacturer based in Toronto
•Offices across Asia, Europe and North America
•A recognized leader in quality, technology and supply chain management, Celestica provides a competitive advantage to its customers by improving time-to-market, scalability and manufacturing efficiency.
Systems at Celestica
•ERP systems worldwide are not identical ~ best-of-breed approach
•Asia: SAP/R3 Other Offices: System Software Associates Inc.
Locations Nestle Celestica Worldwide SAP’s ERP System
mySAP.com SAP R/3 mySAP CRM my SAP SCM mySAP HR mySAP Business
Intelligence mySAP Product
lifecycle management
N/A
North America/Europe
N/A * SSA’s Business Planning and Control System * SAP’s ERP Product data management software * i2 Technologies Inc. * Manugistics Inc. * Matrix, from Matrix One ESource from Aspect Development * IBM e-business software
Asia N/A * SAP’s R/3 Modules Financial Accounting Controlling Materials Management Sales and Distribution Production Planning
Hardware: Compaq Alpha servers Database: Oracle 8.04 Operating System: Windows NT4
Purpose
•Improving Overall Organizational Performance
•Previously it had a segmented database ~ need for integration
•Improving Service Delivery
•‘maternal velocity’ ~ moving material and products through the system
•Objectives
Foster Integration between:
•Systems in Asia, Europe and North America
•Companies that Celestica had merged with
•The various ERP system within each region
Environmental Forces
Managerial:
•Each system had to be ‘mission matched’ to Celestica’s mission and activities
Technological:
•Short product life cycle of 6-9 months
Organizational:
•Many recent acquisitions = many new factories & growing range of products
Market Competition
•Volatile market ~ quick response needed to remain competitive
Comparison
Reasons for Change
Nestle: Management Team was the driving force ~ vision of a single system for all locations = economies of scale
Celestica: Technology was the driving force ~ need for efficiency in its processes so it could focus on its core activity of manufacturing high tech parts. = integration
Outsourcing
Celestica North America implemented an IBM WebSphere Portal Experience
Celestica N.A chose the outsourcing option because:
- Celestica is an IBM spin-off- Rapid application development- Cost efficiency, ease of integration
Celestica Asia implemented the SAP R/3 because:
- Strength SAP Hong Kong’s implementation team- Support of local partner, Oasis- Also use the consulting support
Reason for Success
Celestica North America succeeded in integrating their operations with its own since:
- It met with new staff to discuss the task and explain what was negotiable
- The new IT teams trained new employees in the new facilities
Celestica Asia succeeded in the implementation of the SAP solution because:
- The project team included managers from different department
- Good coordination between the project team and consultants
- The project team was supported by the top management
Managerial reasons:
Reason for Success
Celestica North America succeeded because:
- The absorption was fast
- It standardized the business process and requirements before implementing the software
Celestica Asia succeeded because:
- Analyzed the business needs, process before implementing the software
- Fast implementation, 9 months
- Project realized on time and within budget
Organizational reasons:
Nestlé USA Celestica Asia
SAP’s ERP System SAP R/3
Use outsourcing SAP team Use SAP in-house team, outsourcing with Oasis consultants and SAP
consultants
Implementation in USA Implementation in Hong Kong, China, Thailand and San Jose
Don’t involve their employees in the business process, team formed by top
business executives and senior IT people
Involve employees, team formed by managers from different departments
No relationship, communication between team and employees
Close relationship, coordination and communication between team,
employees and consultants
Long implementation, 5 yearsDon’t respect deadline and off budget
Fast implementation, 9 monthsOn time, within the budget
Implemented software before analyze change management and business
process
Analyzed business needs and process before software implementation
Comparing Nestlé USA and Celestica Asia SAP implementation
Managerial Challenges
•Time constraints
•One face to the customer
•Clear lines of communication
Technological Challenges
•Big- bang approach
•Integrating acquisitions
•Technological capabilities of their suppliers
Organizational Challenges
•Transition process for employees
•Leverage the skills
Comparison Between Nestle and Celestica
•Both companies are known for acquiring new firms
•Volatile and fast paste environment
•Worldwide over a span of 5 years vs. particular regions with much shorter timelines
•Similar benefits and downfalls for both companies
•Efficiencies and improving competitive advantages
Celestica’s Results
•Efficient information infrastructure
•ERP system will make procurement more efficient and drive down material costs.
•Employee empowerment
•Ability to foster growth in the market
Thank You