grow your business - with a high performing web presence
TRANSCRIPT
How We Can Help You to
With a High Performing Web Presence
Grow Your Business
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Insights from the experts on increasing your revenue through online activity.
Introduction
This quick guide will give you an
overview of some of the activites we use
to deliver a successful online presence
for clients. As an experienced agency, we
have insights into what works and also
where many small businesses fall short
when trying to increase sales through
their own online activities.
We hope this guide is useful and if you
have any questions or comments, we’d
love to hear from you so we’ve included
our contact details at the end.
Note: You may notice that we mainly refer to Google even
though other search engines are available. This is due to
Google’s high market share and for simplicity in this
guide. Principles apply to all major search engines.
Reaching Your Target Audience
Turning Visitors into Customers
What’s in this Guide?
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
SEO
Digital Advertising
User Experience
Reporting & Analysis for Even Bigger WinsAnalytics
In ConclusionIt’s All Connected
What Can I Do Now?
Unlocking the Mystery
SEOOrganically Reaching Your Target Audience
NEXT: WHAT ARE SOME OF THE SEO BEST PRACTICES?
There are many misconceptions around
Search Engine Optimisation (SEO) but the
truth is that Google just wants to present
it’s users with the most relevant search
results.
In order to connect your business with your
target audience through Search Engines, your
website should be built using Google’s
recommended best practices. This helps
Google understand your content better so
they can connect your services with the
people who are searching for them.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
What are Some of the SEO Best Practices?
MetaData
Page titles and descriptions
should be carefully crafted for
each page with relevant
keywords. Quality metadata
contributes to SEO ranking and
Adwords performance.
MicroData
A relatively recent standard
designed to add an extra layer of
description to the unseen
website code. MicroData helps
Search Engines understand and
categorise your content. See
Google Rich Snippets.
Content
As Google wants to deliver the
best quality results to it’s users,
your website should be
regularly updated with quality,
and unique content. This can be
quite a commitment, but can also
pay dividends over time.
Quality Backlinks
Google wants to see an organic
profile of gradually earned links
to your site from other relevant,
authoritative websites. This
highlights a quality, long-term
commitment. The SEO rewards
are there if this is done properly.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Site Structure
Your website should have a clear
hierarchical structure with a
separate page for each topic.
This makes content easy for
Search Engines to follow,
understand and organise in
search results.
Powerful, Instant & Highly Targeted
Digital AdvertisingReaching Your Target Audience
NEXT: HOW TO BE SUCCESSFUL WITH DIGITAL ADVERTISING
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
When set up correctly, Digital Advertising
can be powerful and effective in targeting
your specific audience and driving
additional sales.
There are many digital advertising options,
from Google’s AdWords and AdSense
platforms, to Facebook Ads and the
numerous affiliate programs that are
becoming more prevalent across the internet.
The key is knowing where to find your
audience and applying the right strategies to
get not just clicks but sales.
Know Your Audience
You should have a good idea of
who your target audience is and
from there you can work out the
most appropriate ad network.
For example, Linkedin Ads is
generally an effective platform
for B2B services.
How to be Successful with Digital Advertising
Brand Awareness
It’s not always just about clicks.
Display ads can be used to simply
make your brand more familar to
an audience. This can lead to
brand awareness and drive
immediate and long term sales.
Social Media
The major Social Network
advertising platforms offer
highly detailed targeting by
demographics & interests. This
can be a cost effective way to
build further brand awareness
and quality traffic.
Track Conversions
Instead of just analysing the
number of clicks to your site, you
should also analyse the number
of sales in order to work out the
Cost Per Action (CPA) and Return
on Investment (ROI).
Quality Score
Many advertising platforms will
calculate a Quality Score (QS)
based on a number of factors. A
higher QS means less expensive
clicks. Your ads must be well
written, specific, and most
importantly - lead to a relevant
optimised landing page.
Proceed with Caution
Although we would nearly
always recommend digital
advertising, you should at least
at least consult an experienced
agency, as cost effective results
can often only be gained with
expert knowledge.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
To Inform, Delight and Convert
User ExperienceConverting Visits to Sales
NEXT: WHAT MAKES A GREAT USER EXPERIENCE?
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Before sending any new traffic to your
website through SEO improvements or
Digital Advertising, you need to ensure
the User Experience (UX) is designed to
maximise conversions.
As the web and it’s supporting technologies
mature, people are becoming more
accustomed to great online experiences. If
your website does not provide this, there is
little chance of seeing an increase in revenue.
By improving your User Experience (UX), you
will keep visitors on your website for longer
so you can better inform them about your
products/services and guide them towards a
sale.
Speed
Website load times - especially
on mobile - are a critical part of
the experience. Google now uses
page speed as a factor in Search
results! This is driven by the fact
that people simply do not wait
for slow sites to load.
What Makes a Great User Experience?
Mobile Friendly
As mobile search quickly
overtakes desktop, it makes
sense to have a website that
works well on mobile. This has
also become an important
ranking factor for Google Search
results.
Simplistic Navigation
By allowing visitors to easily find
the information they are looking
for within your website, you are
clearing a path for visitors to
become your customers. It takes
great design to make this work!
Clear Calls to Action (CTAs)
If a potential customer finds
their way to your website and is
ready to buy, make it easy for
them with clear Calls to Action.
Often this means big,
contrasting buttons that make
the desired action more obvious.
Readability
Concise paragraphs with
optimum text size make it easier
for visitors to read and under-
stand your offering. No need for
acres of text, just be clear and to
the point, and guide visitors
towards a sale.
Secure
Build user trust with the all
important Green SSL indicator. A
website that accepts any kind of
user info should have an SSL
certificate. This is also a
ranking factor in Search.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Using Data to Maximise Sales
AnalyticsReporting & Analysis for Even Bigger Wins
NEXT: HOW DO I GET BETTER INSIGHTS?
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Tools such as Google Analytics capture
and display raw data from your
website. The key is turning that data into
effective action to further boost your
revenue.
There are many data points available by
default but with a little customisation,
Google Analytics (and other reporting tools)
can be fine-tuned to deliver the most
relevant insights for your particular business.
Understanding what’s happening means you
can take more confident action and assign
the appropriate budget to grow your
business.
How Do I Get Better Insights?
Goal Setting
Find out if your SEO and Digital
Marketing efforts are giving you
the desired ROI by setting up
goals in Analytics. You’ll see what
your most effective activities are
and be able to decide where to
assign resources.
Segments
You can isolate and analyse
different trends within your data
for better insight into your
customers’ behaviour.
Filtering
Ensure you are working with a
clean data-set by filtering out
spam, internal traffic and other
irrelevant data sources.
Event Tracking
Events can measure various
interactions such as clicks on
links or buttons, or even how far
down a page a user scrolled. This
gives you a better picture of how
visitors are using your website.
Funnels
The steps a visitor must take to
become a customer can be
defined and tracked. This way
you can see where the drop off
points are and act accordingly.
Demographics & Interests
By understanding your users
better, you can plan your content
and digital advertising spend
more effectively.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Joining the Dots
It’s All ConnectedIn Conclusion
NEXT: WHAT CAN I DO NOW?
We’ve provided you with just a selection
of some of the activities that go into
online growth. The key is to address all
aspects of your online presence by using a
little expertise and a commitment in the
long term to see the biggest impact.
A foundation for online growth is a fast and
secure website with great user experience,
built to support your optimised content. You
can then create the perfect ad campaigns,
targeted at your core audience, while
building your organic traffic with regular
quality content. As businesses of all sizes
move online, you can take advantage with
some regular effort and a little help from an
expert.
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
Quick Wins
Although there is no substitute for
implementing a comprehensive strategy,
there may be some relatively quick and
simple changes you can make to see
some uplift in your online based revenue.
We provide free, no obligation website
audits to give you some initial insight.
Contact us for more information.
Big Bang provides all of the services
needed to implement the principles
described in this guide. We also design and
develop Apps and specialise in the
integration of CRM / customer databases
with online facilities.
Contact Us
If you have any questions about
this guide or if you would like to
talk to us about your online
growth, please get in touch.
+353 1 443 3435tel:
bigbang.ieweb:
What Can I Do Now?
© Copyright 2016 Big Bang Design Ltd t/a Big Bang. All Rights Reserved.
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