grupo sifu - roadtoemployment2020.eu · 2.grupo sifu 3.success factors 4.employees: training,...
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www.gruposifu.com
we integrate services, we integrate people
www.gruposifu.com
Grupo SIFUEASPD-LADAPT Employment Awards 2020
www.gruposifu.com
we integrate services, we integrate people
Summary
1.What is an inclusive enterprise for people with disabilities?
2.Grupo SIFU
3.Success Factors
4.Employees: Training, Development & Transition to the open labor market
www.gruposifu.com
we integrate services, we integrate people
www.fundaciongruposifu.org
1. What is an inclusive
enterprise?
www.gruposifu.com
we integrate services, we integrate people
What is an inclusive enterprise?
www.gruposifu.com
we integrate services, we integrate people
What is an inclusive enterprise?
• Belonging to the Social Economy.
• Respecting the Article 27 of the UN Convention on the Rights of Persons with
Disabilities, Equal opportunities, equal remuneration and safe and healthy working conditions.
• Specific law with benefits, grants & liabilities
• Active on the ordinary worksector:
• 30% to 80% of the employees in an inclusive enterprise are recognized as disabled
workers.
• Ordinary law salaries.
• Long time contracts.
• Right to unemployment and pension.
www.gruposifu.com
we integrate services, we integrate people
www.fundaciongruposifu.org
2. Grupo SIFU
www.gruposifu.com
we integrate services, we integrate people
What is Grupo SIFU?
✓ Presence in Spain and France.
✓ More than 25 years experience.
✓ More than 4,500 professionals.
✓ 89% have some form of disability.
✓ 35% person with special needs.
✓ More than1,600 clients.
www.gruposifu.com
we integrate services, we integrate people
Our services
TEA
Universal Accessibility
LGD legaladvice
www.gruposifu.com
we integrate services, we integrate people
Facility
Management
Environmental
Services
Supplies &
Services
Cleaning
Universal
Accessibility
CSR
consulting
Auxiliary
Services
Maintenance
Temp Agency
Our services
www.gruposifu.com
we integrate services, we integrate people
Some of our clientsOrganizations that have trusted in our services
www.gruposifu.com
we integrate services, we integrate people
www.gruposifu.com
Our Foundation
www.gruposifu.com
we integrate services, we integrate people
Our Foundation
The Grupo SIFU Foundation is a non-profit organization aimed at promoting and encouraging the social and labor
integration of people with disabilities. To do this, it works in three specific areas of action:
Sensitivity and social awareness - Social and labor integration - Corporate Social Responsibility for companies
Desafíate Grants Superarte Grants Open labour
market Inclusion
program
La Noche + InIt starts with a
purpose: to
support the
integration of
collaborators
Share know-how
and replicate
actions
www.gruposifu.com
we integrate services, we integrate people
Our Foundation
www.gruposifu.com
we integrate services, we integrate people
www.gruposifu.com
we integrate services, we integrate people
www.fundaciongruposifu.org
3. Success Factors of
inclusive employment
www.gruposifu.com
we integrate services, we integrate people
Success Factors of inclusive employment
✓ Quality✓ Competitive Price✓ Social
✓ Social✓ Quality✓ Competitive Price
Social Model Social Economy
www.gruposifu.com
we integrate services, we integrate people
Innovation, New Technologies & Certifications
We have the following IT management and control tools available for our services:
• GEOS
Designed for supervisors, it allows information generated in different services
to be the consolidated and registered for further processing.
• INCIDENCES
Designed for clients, it allows reporting at the time an incident occurs in the
services provided, and its subsequent follow up.
• SOCIAL.SIC
Tool that helps improve internal and day-to-day management with personalized
tracking of available users and resources:
www.gruposifu.com
we integrate services, we integrate people
Innovation, New Technologies & Certifications
INTEGRATED MANAGEMENT SYSTEM
Integrates multiple management systems to optimize the efficiency of the organization and to
promote sustainable business development. These systems follow the model of the standards:
• Quality (ISO 9001:2008)
• Environment (ISO 14001:2004)
• Occupational Health and Safety (OHSAS 18001:2007)
• Corporate Social Responsibility (SA 8000:2008)
CERTIFICADO DISCERT
A certificate that recognizes organizations that integrate people with disabilities and scores
their commitment, which is verified by specialized entities.
RESPONSIBLE LABEL
Ingeniería Social, a company that promotes Social Responsibility Week in Catalonia, awarded us
this label in recognition for our good business practices and overall responsible management in
three areas: economic, social and environmental.
www.gruposifu.com
we integrate services, we integrate people
Business Adaptabiliy, image & Marketing
www.gruposifu.com
we integrate services, we integrate people
Social Economy, from charity to quality
Social
Economy
NGOContribute to
make a better
world
BusinessMake money
www.gruposifu.com
we integrate services, we integrate people
Social Business Model
✓ Model based on charity
✓ Focus on social
✓ Social Manage
✓ Tool for CSR
✓ Just Buy for quota
✓ Relationship with CSR
department
✓ Model based on quality
✓ Focus on product-service
✓ Business Manage
✓ A social provider
✓ A competitive partner
✓ Relationship with purchasing
department
Before Social Economy After Social Economy
www.gruposifu.com
we integrate services, we integrate people
Favourable legislation
Public Procurement Quota System
www.gruposifu.com
we integrate services, we integrate people
www.fundaciongruposifu.org
4. Employees: Training,
Development & Transition to
the open labor market
www.gruposifu.com
we integrate services, we integrate people
89%
11%
DISABILITY CHART
% Disabled % Non-disabled
57%25%
8%
10%
DISABILITIES TYPESPhysical
Cognitive/ Mental (Mental Health Disorders & Intellectual)
Sensory (visual / hearing)
Non- disabled
Our staff members at Grupo SIFU
www.gruposifu.com
we integrate services, we integrate people
Training & Development
• Upgrading your skills & competences (knowledge, abilities) = developing your CV (Resume) = increasing your employability
• Key elements for developing a training plan:
• It needs to fit the job position (job description= tasks & responsibilities involved).
• It needs to be an ongoing process = throughout the employee’s career
• It needs to de flexible & adaptable (to the job environment, individual support needs, using different methodologies, strategies, etc.)
• SMART Goals:
• S: Specific
• M: Measurable
• A: Achievable,
• R: Relevant/ Realistic
• T: Timing scale
• Individualized training plans
• (based on individual goals, job positions, future job projection, individual skills and support needs)
• ACCESIBLE training: methods, plans, materials, sessions, etc.
www.gruposifu.com
we integrate services, we integrate people
Training & Development
• Specific training strategies & techniques for people with disabilities:
• TSI (training in systematic instructions)
• FIT (for integral training)
• General strategies:
• Break down complex tasks in different steps (step by step training):
• Smaller
• Easier
• Achievable
• Progressive & gradual
• Provide verbal instructions (short messages, comprehensive vocabulary): some people might
need simple written instructions or checklists)
• Provide physical demonstrations (people process, retain and learn better new information
when they get demonstrations on how to do “x” task)
• Provide ongoing feedback (no news are good news- if there is a mistake- verbal correction &
demonstration)
• Allow individual time to PRACTICE
• When the task has been achieved, learned, complete correctly (positive reinforcement)
www.gruposifu.com
we integrate services, we integrate people
Supported employment team goals
Raiseawareness
Break downbarriers &stereotypes
Social Inclusion(supportedemployment)
Empowerpeople withdisabilities
www.gruposifu.com
we integrate services, we integrate people
Supported employment team
Goal Support people with
disabilities to get into
employment (open labour
market)
Service’s target:• Service users (people with dissabilities)
• Employers & organisations
Support provided• Service Users:
o Empowering individuals
o Gaining independence,
o Promote and develop work skills, abilities
o Increase their employability
• Employers/ Organisations:
o Promote Social Responsibility
o Support them throughout the recruitment
process and afterwards
o Raise awareness, break down barriers and
stereotypes
Support on the job search
Individual itinerary to employment
Open labour market
integration
Job coach & job support in the job placement
EMPLOYMENT INCLUSION
www.gruposifu.com
we integrate services, we integrate people
Grupo SIFU: Employment & Support Team
• Multidisciplinary team (social background: psychologist, social workers, occupational therapist, etc.)
• Match the right person to the right job position (Excellent knowledge of your service users skills, support needs & be aware of the
job requirements and adjustments needed)
• Bild up strong alliances: stakeholders, public administration, social enterprises, etc..
• Networking and working alongside with the individual social & professional support net
• Stepping-stone from a inclusive enterprise (Grupo SIFU) to open labor market
• Employer support:
• Support the employer to assess and implement job adjustments
• Training: training techniques, practice, knowledge of the employee´s needs, etc.
• Allocate a “job/work buddy” (person of reference for the employee)
• Employee support:
• Job coach and job support at their work placements (employee)
www.gruposifu.com
we integrate services, we integrate people
Open labour market inclusion – Employer Engagement
Job search & applications support:
• Some service users will be successful and shortlisted on regular
recruitment processes and be recruited through this path.
• For others (higher needs, not strong CV’s…) – Employment
engagement it’s a MUST.
Employers engagement: “employment Hunt”, “sharing experiences”, “Word of
mouth”…
• Knowledge of your employer environment (cities, rural areas, job profiles,
requirements, etc.)
• Prepare your “employer sales pitch”:
• Explain the values of your company, your goals, fact check, provide
successful cases, explain the benefits to employ people with
disabilities, explain the services you offer them, reassure them, etc.
• Your goal: to persuade and convince them to give your service users
an opportunity to join their company.
• Be natural, show passion about what you do, be certain, show
commitment and trustworthiness.
• They are not “buying a product” they are agreeing and committing
to provide job opportunities and equal opportunities with your
help.
www.gruposifu.com
we integrate services, we integrate people
Open labour market inclusion – Employer Engagement
• Approach & target employers which match your service users profiles:
• Ex. Service user with “sales/ retail” profile ---- employers to approach: supermarket, retail shops, shopping
centers, etc.
• Focus your employment engagement in “mirror/ similar” companies – SIFU: Facility Services (BCL, ISS…).
• Easy, agile, achievable.
• The new employer will see it as a natural transition to open labor market .
• Ex. Cleaner employee (Grupo SIFU) → Cleaner employee (BCL).
• ETT – New model – Social Temp Agency (Abanti ETT):
• “Stepping-stones” strategy for companies to integrate people with disabilities in their businesses.
• They will be directly recruited initially by the Temp Agency.
• At the end of this period the organization will be able to hire the employee directly if the performance has
been successful.
www.gruposifu.com
we integrate services, we integrate people
www.gruposifu.com
Much appreciated
Cristian Rovira
@cristian_rovira
cristianrovira