hamim al mukit_general banking of pubali bank ltd

8/3/2019 Hamim Al Mukit_General Banking of Pubali Bank Ltd

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Welcome

My

Presentation

To


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Topic

General BankingActivities of Pubali Bank Lim


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Presented By

Hamim Al Mukit

ID : 07081101009

Intake : 14th

Major : HRM

BBA Program


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Background of the ReportI was assigned to Pubali Bank

to complete the Int

program. In consulting

supervisor of the programselected a topic General

Activities of Pubali Bank Lim


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Objective of the Report

To have an e

banking env

Bangladesh.

To review th

banking serv

system of Pu

To evaluate

affecting dai

Bank.

To analyze the General

Banking Activities of Pubali

Bank Limited

Objective of the study acts as a bond between the s

and the goals of the study. To illustrate the objecti

presented into two parts:

1. General objective of the report2. Specific Ob


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Type of research

This is a Descriptive typed of research.

Sources of Data

Primary data

The following sources have been used for the purpose

and collecting data as required.

Secondary Data

> Official record of PBL.

> Practical desk work> Face to face conversation

with the officers and clients.

> Official files and folde

> Annual report of PBL> Working papers

> Memo and circular

> Published and unpub

Website.


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Limitations of the study

> PBL dont want to disclose some data & info

some reasons, which could be very much usefu

> The first limitation is that I failed to

complete picture of the Pubali Banks activi

period of my internship program.

> I have to offset with quality due to time which apparently seems to be the most severe

> Another limitation of this report in non-av

the most recent data & information.


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Overview of

Pubali Bank Limited


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History of Pubali Bank LimitedThe Bank was initially emerged in the Banking

the then East Pakistan as Eastern Merc

Limited at the initiative of some Bengali entrthe year 1959 under Bank Companies Act 19

Present Status of PBL

PBL is one of the largest private sectors Bank inwith years of experience. Adaptations

technology both in terms of equipment of bank

ensure efficient service to clients.


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Other information

Number of employees: 5534(annual report-2010)

Number of branches: 399(annual report-2010)

Vision of Pubali Bank LimitedTo hold the position of best private commercial bank

with adherence to meticulous compliance o

regulations and strong commitment to cor

Responsibility.

Mission of Pubali Bank LimitedTo become most remarkable and admirable privat

bank in the country. To get recognition as

innovative and customer service oriented bank.


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Theoretical Aspects


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An organization, usually a corporation, chartere

federal government, which dose most or all o

receives demand deposits and time dep

instruments drawn on them, and pays intediscounts notes, makes loans, and invests in sec

checks, drafts. Depositors checks and issues draf

checks.

1. Bank

2. Interest rate3. Pay order

4. Clearing House

5. Customer satisfaction

6. Saving Account

7. Joint Acco8. Remittanc

9. Demand D

10. Cash

11. ATM


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Findings and Analysi


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General Banking

General banking is the starting point of all toperations. It is the department, whic

day-to-day services to the customers.

receives deposits from the customers

their demand for cash by honoring c

opens new accounts, remit funds, isdrafts and pay orders etc. Since bank is

provide the services every day.


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4.1 Account Opening Section

When a customer want to open a deposin bank, he/she will have to go the A/

section to know the rules and regu

opening account and to have th

documents required. Since PBL is an

dealer it can open deposit A/Cs den

both in Taka and approved foreign cu


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Main functions of account opening are give

To give answers to the queries regarding account o

To supply the appropriate type of account opening

To put a/c number from a computerized sheet new account

To input date into computer from a/c opening form

To maintain and update the a/c opening file for d

of accounts.

To maintain a register for cash type of recording opening

To supply deposit slip books and cheque book on r

To act on request for closing and transferring of de

To act on request for closing and transferring of de


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Different types of A/C of PBL

Current A/C: Interest free and generously withdrawal.

Saving Bank A/C: Interest bearing and checkable with some

Short Notice Deposit: Usually interest bearing and with dranotice.

Fixed deposit: Interest bearing and definite period like o

month.

Non Resident foreign currency deposit: All non residents of

open this interest bearing account in the form of term

minimum amount of $1000 or equivalent.

Private Foreign Currency A/C: Bangladeshi National resiforeign nationals may open this a/c with deposit mode from

Convertible Take Amount: A type of non-interest beari

designed specially for foreigners living here.

Private foreign Currency A/C: Bangladeshi nationals resi

foreign nationals may open this a/c with deposit mode from


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Documents required for opening new a

Documents Common for all types of Accoun

Customers Account Opening Agreement Form

Specimen signature cards

Photographs of Account Holder

Photocopy of National ID.

Deposit Slips Book

Cheque book Requisition slips

Letter of mandate is required where nec


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Account opening procedure

Customer has to fill up Account Opening Agreemen

Properly.

Supply a set normally include

Account Agreement

Deposit slip Book

Cheque Book Requisition slip

The account should properly introduced by any on

following

An existing Account holder of the bank

Officials of the Bank not below the rank of an

A respectable person of the locality well know

Manager or Sub- Manger of the Branch conce


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A number of photographs which must be d

by the introducer in front of the manager or

officer. The signature of the introducer must

After being scrutinize the application and t

or authorized officer may give his consent t

account.

A package with deposit book, cheque book w

A/C No. given to the Customer maintainiopening register book.


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Interest rate on deposit


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4.2 Clearing Section

The Cheque Clearing Section of PBL Mirp

sends Inter Branch Debit Advice (IBDA) toffice on the receiving day of the instru

main Branch takes those instrumen

Clearing House on the following d

instrument is dishonored, Head office of

IBDA to the PBL, Principal Office branchprocedure takes three days if every

orderly.


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4.3 Local Remittance Section

This function is used to transfer of funds de

in Bangladesh Taka between banks w

country. It is an order from the Issuing

the Drawee Bank/ Branch for payment o

sum of money to the beneficiary. The

instruction is sent by Telex / Telegram and

paid to the beneficiary through himaintained with the Drawee branch or

pay order if no a/c is maintained with t

branch. The cash department does rem

cash.


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Instruments of local remittances at PBL branches


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Telegraphic Transfer (TT)

Telegraphic Transfer is a quick mode of remitti

Telephone. Now this term has used as Telephon

which is faster than previous one for money tran

points have to consider for the TT.

Procedure of Issuing TT


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Demand Draft (DD)

Demand Draft is an instrument containing an order

branch upon another branch known as Drawee branch, f

a certain sum of money to the payee or to his order on d

beneficiary presenting the draft itself.

Procedure of issuing D.D


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Pay Order

Pay order issue processFor issuing a pay order the client is to

Application to the Remittance Departm

prescribed form properly filled up and

application. The processing of the

Application form, despot of cash/cheqTellers country and finally issuing a order


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4.4 Cash

Cash section is the busiest and the most vital d

the branch. All cash receipts and payment in

branch or inter bank cash transactions are done u

department.


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Cash Receiving Procedure


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Cash Payment Procedure


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Major Findings


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The signature of the account holder use in all ban

and opening an account is really long process in PB

PBL Cheque Clearing Section is so rush section.

Local Remittance Section (TT, DD, and PO) is most

in PBL. All day long this section faces extreme pres

Cash section is the most vital department of th

cash receipts and payment including inter branch

cash transactions are done under the cash departm

Account opening procedure of PBL is lengthy.

The profit rate of PBL is comparatively low.


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Customer is not satisfied with the loan rate.

PBL provide training facility for employees.

The bank constantly expanding and improving its in terms of deposits, profits etc.

Modern technical equipment such as computer is

in General Banking department.

PBL local remittance business is not satisfactory. There is limited number of ATM booth.

The bank is constantly expanding and improving p


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Conclusion


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This is well established statement that

situation always differ from t

explanation. During the threeinternship program at Mirpur Branc

almost all the desk has been observ

found theory deviates from the prac

or less through three months are notime to find out all the discrepancy

theory and practice.


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As a private bank PBL is trying to ext

service to the public. A very

environment is remaining in the PBL

Branch. During the internship prog

found that the Mirpur Branch provide

of general banking, investment.

account opening, information given

clearing, remittance, loan disbursemand advances analysis credit prop

disburse credit its satisfactory.


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The present customer dealing procedur

well at moment. The computerized trmakes the system efficient and effec

should also increase ATM booth, t

staff, give more attractive product e

may create a good result for the

performance.


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Recommendations


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The following points are recommended after the stud

Local Remittance (TT/DD/PO) business should

more.

The management should give more empha

advertisement of the bank about their operations.

Training should be arranged for the employees f

expertise in using modern technology.

Full computerization of the branch will les

consumption of manual process.

The bank should take new marketing strategresponds and take effective steps to increase faith

Special initiative should be taken by the author

distribute more profit to the depositors by invest

funds more efficiently.


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Investment project should be increased.

Sufficient authority should be providing to the Zo

that they can operate the medium & small range i

Investment power should be decentralized. Operational cost should be minimized fo

profitability.

PBL should try to improve the deposit investm

higher productivity.

Bank should grant investment portfolio to

entrepreneurs, businessmen as well as new com

should also implement better delivery system to e

service to its large group of clients.


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Thank you