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Hanadi H Al-Otaibi Kingdom of Saudi Arabia – Riyadh +966 555 416 902 | hhalhathlan@gmail.com

Profile A multi-skilled IT manager with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT service that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, PCB testing, network support, technical support and computer repairs. Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development.

Education

2003-2008

King Saud University College of Computer and Information Sciences. - Bachelor degree (5 Years Program) in Information Technology.

Professional Management Certificates

Jan 3-10/ 2010

Preparation Project Management Professional (PMP) Attended 35-hour PMP ® Exam Pre course.

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Professional IT Certificates achieved

Entrepreneurship Certificates

May 03-07/ 2015

Nov 22-27/ 2014

The Centennial Fund / GCC UE

Attending Second Training Course ''Empowering Female Entrepreneurs ".

Saudi Credit & savings Bank / BDC UNCTAD ® United Nations Conference on Trade and Development "Participated Empretec Entrepreneurship program ".

OCT 20-NOV 20/ 2014

The Centennial Fund / ILFEN ILFEN ®“International License for Entrepreneurship”.

Dec 24/ 2012

The Centennial Fund / Intel Intel ® Entrepreneurship Basics Curricula Training of Trainers (TOT) Workshop.

Cisco System

Nov 5/2010 Apr 22/2010 Nov 26/2014 EXIN Company Apr 20/2011 Jun 20/2011

CCNA (Cisco Certified Network Associate) CCDA (Cisco Certified Design Associate) CCNA (Cisco Certified Network Associate Voice) iTiLv.3(Information Technology Infrastructure Library (ITIL) V3

foundation ) ISO/IEC 20000(Foundation Bridge Exam IT Service

Management ISO/IEC 20000 )

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Training

Attend and participate in the workshop :

"Health and Sports and Entertainment Industry" in UAE, Dubai

10-11 Aug 2014.

Attend and participate in the workshop :

"Education and Training and Innovation policies" in Qatar, Doha 26-27 Apr 2015.

Training in Princess Nora bent Abdurrahman University :

Training Program Titled “Industry Applications of smart

phones for non-programmers” in Majmaah University, for

4 day from: 27/4/2014 to 30/4/2014.

Training Program Titled “Procedural Query language PL /

SQL in Oracle environment” in Institute of Public

Administration, for 5 day from: 23/2/2014 to 27/2/2014.

Training Program Titled “Software Project Management”

in Institute of Public Administration, for 5 day from:

8/6/2013 to 12/6/2013.

Training Program Titled “Train the Training Specialists

(TTS)”in Princess Nora bent Abdurrahman, for 50 hours

from 19/1/2013 to 30/1/2013.

Training Program Titled “Performance Improvement and

Effectiveness Strategies at Work” in Princess Nora bent

Abdurrahman, for 15 hours from 22/12/2012 to

24/12/2012.

Training Program Titled “Information Technology

Infrastructure Library V3”, in Princess Nora bent

Abdurrahman, for 27 hours from 12/2/2011 to 1/3/2011.

Participation

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Work Experience

2010-Currently

Princess Nora Bent Abdurrahman University, Riyadh

Deanship of Development & Skills Enhancement

Supervisor E-Training

My responsibilities are summarized by the following: Basic Tasks :

Study the development of technical and training programs fit with

the actual needs of the University.

Determine the technical training programs for faculty and

administrative staff and create the E- training packages

coordination with specialists.

Create an interactive environment for E-training are available in

every place and time with quality standards.

Work to find the appropriate channels to broaden the base of

E-training and to ensure continuity.

We use E-Learning Management System (Blackboard) in the

process of E-training.

Training the faculty and administrative staff members on

E-learning system ( Blackboard System) for the e-Training Center

Meetings with Multi-company to create and develop E-content

courses.

Supervision of the project by Tata Company to create

e-content :

Create the Rules and Regulations administrative staff

courses.

Create the Professional Ethics for University Employees

courses.

Sub-tasks :

Supervision of the project by Auckland University to put training

programs in the Blackboard System :

Create the Leadership PEAL (Meetings, Presentations,

Leadership) in PNU "Blackboard system" to add the materials

courses the one hand the Auckland University.

Create English Language Placement Test in PNU

"Blackboard system" to add the test Exam the one hand the

Auckland University.

Create the Academic Research in PNU " Blackboard system "

To add the materials courses the one hand the Auckland.

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Admission and Registration Deanship

Computer Unit

Work of the Committee on the Admission and Registration, My responsibilities are summarized by the following:

Supervision and make sure students data. Data entry of female students in the unified registration site

(barcode). Statistics acceptance in the registry and Admission system.

Department of Information and Communication Technology

IT Quality Assurance Team Leader

My responsibilities are summarized by the following:

Supervision of the 7 buildings in terms of quality Information Technology , For :

Access point

Digital signage

Smart class room

Video Conference Do site surveys to buildings based on design network diagram

provided to the University. Supervision of the team (Volunteer) by Technical College, to

work: Technical support for devices the university , level =1 If problems for smart classrooms send problems to the

company operation at the University. Receives the order number to continue to work until

completion. Do the report for technical support issues.

Supervision of the operation and maintenance project for the Ebtkaraat company at the University :

Monitoring technical issues request have been created In the technical support system for the operator company.

Follow up for all technical issues request not done in system.

Make sure all technical issues it's done. Do detailed report for all technical issues in university.

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2009 – 2010

2008 – 2009

Jeraisy Group Co , Riyadh Network Engineer

I was part of the team running the King Saud University operation maintenance project. My responsibilities are summarized by the

following:

Network LAN devices operation including monitoring and configuration

Troubleshooting LAN devices connectivity problems with workstations, printers & WAN devices.

Network activates & changes documentation.

Cisco Systems , Riyadh Pre-sales system Engineer , Co-Op

I trained in Cisco in the : Public Sector, My main Account is Princes Nora University.

My responsibilities are summarized by the following:

Learning about Cisco solution product and services. Meeting customers and proposing solutions after

understanding the business needs and requirements. Network solutions design based on the customer’s

requirements. In addition, I have proposed many presentations

about products, network designs, proposals and technologies.

Write and response to RFPs. Working as a supervisor/consultant with the partners

to create site surveys for all colleges in Princes Nora University.

Audit the Bill of Material (BOQ). Also I trained for Cisco Advanced Services:

I worked on King Abdullah University of Science and Technology

Project, My responsibilities are summarized by the following:

Do the virtual configuration for the switch & router in the server.

Writing and updating thy proper documentation for thy project configuration.

I worked on Sabic Project. My responsibilities are summarized by the following:

Perform the virtual configuration for the switch and router in the server.

Updating Sabic topologies designs. In addition, I trained for Cisco Marketing, You can Review the flagship translation of our Arabic ME website a tool called “workbench”.

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