World®’16

Hands-OnLab:IntegrateCAServiceOperationsInsightandCAUnifiedInfrastructureManagement

MichaelBoehm- Sr.EngineeringServicesArchitect- CATechnologies

DO4X166L

DEVOPS

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Abstract

Pleasejoinusforadetailedhands-on-labsessiononCAServiceOperationInsightwiththeConnectorforCAUnifiedInfrastructureManagementtohelpyoubuildyourknowledgeonthemostrecentadditionstotheCATechnologiesserviceoperationsmanagementsolution.ThissessionwillcovertheexpandedCAUnifiedInfrastructureManagementintegrationwithCAServiceOperationsInsighttohelpconfiguregranularitylevels.

MichaelBoehmCATechnologiesSr.EngineeringServicesArchitect

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Agenda

RELEASEOVERVIEW

QUEUENAME

TENANTID

ALERTUPDATEINTERVAL

GRANULARCIMAPPING

LAUNCHINCONTEXT

1

2

3

4

5

6

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ReleaseOverview

§ CAUnifiedInfrastructureManagementConnector3.7.0– RequiresCatalyst3.4.1Container

§ CAServiceOperationsInsight– MinimumCAServiceOperationsInsightreleaser3.3CU2+WIN-DefectPack

3.3CU2JUL16– RecommendCAServiceOperationsInsightreleaser4.0CU1+WIN-DefectPack

4.0CU1JUL16

§ CAUnifiedInfrastructureManagement– MinimumCAUnifiedInfrastructureManagementreleaseis8.2– RecommendedCAUnifiedInfrastructureManagementreleaseis8.47

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QueueName

§ AttachqueueinCAUnifiedInfrastructureManagement

§ Use Cases– Differentname– Multiplequeues(development,

production)

§ Nimsoftconnector.xml– PropertyQueueName

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AlertUpdateInterval

§ Reducealertupdatefrequency– Newalert,severitychange,closeandassignalwaysimmediately– Otherattributes

§ Text,count,etc.

§ Default– 5minutes

§ Nimsoftconnector.xml– PropertyalarmUpdateInterval_inMinutes– Notaddedduringupgrade

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GranularCIMapping

§ Defineclassmapping– ci_type_mapping.properties– Mapped Classesè GranularCIs

§ Definegranularityclasses– Nimsoftconnector.conf– PropertyOutboundFromConnectorTypes

§ Connectorpolicy– nimsoftconnector_policy.xml– CAServiceOperationsInsightclass

mapping

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LaunchinContext

§ Launchunifiedmanagementportalincontext– CI– Alert

§ Valuesduringinstallation– Updateinconfigurationfile

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TenantID

§ Tenant-awarenessinCAServiceOperationsInsight– ConsiderTentanIDforcorrelation

§ SOI_HOME\jsw\conf\soi-manager.conf

§ wrapper.java.additional.xx=-DCORRELATE_WITH_TENANTID=1

§ wrapper.java.additional.xx=-DLABEL_WITH_TENANTID=1

§ Map“origin“inconnectorpolicy

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