hardware’and’software’requirements’ … day package 20… ·...

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HARDWARE AND SOFTWARE REQUIREMENTS What You Will Need: PC (minimum Pentium 3; Macintosh not supported) Internet Access (Broadband connection) Internet Browser (Internet Explorer 6 & above; Netscape Navigator not supported) PlugIns: LEAD Flash Player Macromedia Flash Player Macromedia Shockwave Player MathPlayer All LEAD LMS Components WebEQ Math Player Han Yu Ping Yin Font for Chinese students only STEP 1. DO A SYSTEM CHECK Launch your Internet Explorer. Type in the web address http://www.lead.com.sg Click on "System Check" link in lead portal. STEP 2. DOWNLOAD AND INSTALL PLUGINS Internet Explorer Version will be displayed in System Check Summary. Click on "Download" icon if the required plugins are not displayed with "Installed"icon. Click on the download Button for LEAD Flash Player if your computer does not have LEAD Flash Player, for example. The screen below will appear. Click “Save”. Click “Save” on desktop. The screen below will show the software in the process of being installed on your desktop.

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Page 1: HARDWARE’AND’SOFTWARE’REQUIREMENTS’ … day package 20… · UPLOADINGYOUR’OFFLINE’HOMEWORK’ASSIGNMENTS ... e-learning day package self-directed learners. independent

HARDWARE  AND  SOFTWARE  REQUIREMENTS  What  You  Will  Need:  l PC  (minimum  Pentium  3;  Macintosh  not  supported)  l Internet  Access  (Broadband  connection)  l Internet   Browser   (Internet   Explorer   6   &   above;   Netscape  Navigator  not  supported)  

 Plug-­‐Ins:  l LEAD  Flash  Player  l Macromedia  Flash  Player  l Macromedia  Shockwave  Player    l MathPlayer  l All  LEAD  LMS  Components  l WebEQ  Math  Player    l Han  Yu  Ping  Yin  Font  for  Chinese  students  only      

 

STEP  1.  DO  A  SYSTEM  CHECK  l Launch  your  Internet  Explorer.    l Type  in  the  web  address  http://www.lead.com.sg  l Click  on  "System  Check"  link  in  lead  portal.  

 

STEP  2.  DOWNLOAD  AND  INSTALL  PLUG-­‐INS  l Internet  Explorer  Version  will  be  displayed   in  System  Check  Summary.  

l Click   on   "Download"   icon   if   the   required   plugins   are   not  displayed  with  "Installed"icon.  

l Click  on  the  download  Button   for  LEAD  Flash  Player   if  your  computer  does  not  have  LEAD  Flash  Player,  for  example.  

 

 

 

 

 l The  screen  below  will  appear.  Click  “Save”.  

   l Click  “Save”  on  desktop.  

 

 l The   screen   below  will   show   the   software   in   the   process   of  being  installed  on  your  desktop.  

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l The   screen   below   will   show   “Download   Complete”.   Click  “Open.”  

You  will  see  this  screen.  Double  click  on  the  icon.

 l You  will  see  this  screen  displayed.  Click  “Next”.  

 l Click  “Install”.  

 l The  screen  below  will  show  the  software  being  installed.      

 l Once   the   software   is   successfully   installed   onto   your  computer,  the  screen  below  will  appear.  Click  “Finish”  and  you  are  ready  to  access  the  online  learning  tasks.  

STEP  3.  LOGGING  INTO  LEAD.COM  l Launch  your  Internet  Explorer.    l Type  in  the  web  address  http://www.lead.com.sg  l If  you  are  prompted  for  TRUSTED  SITE,  click  YES  to  trust  the  sites.  

               

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Page 3: HARDWARE’AND’SOFTWARE’REQUIREMENTS’ … day package 20… · UPLOADINGYOUR’OFFLINE’HOMEWORK’ASSIGNMENTS ... e-learning day package self-directed learners. independent

TROUBLESHOOT  :  WHERE  DO  I  GO  TO  FOR  ONLINE  HELP  l Before  calling   the   school  Helpdesk   for  help,   go   to   lead.com  FAQ  (Frequently  Asked  Questions).  Click  on  FAQ.  

l The   FAQ   window   will   pop   up   and   you   can   then   scroll   the  screen  the   look   for   the  question  that   is   similar   to  what  you  are  facing.    

 

 l Click  on  the  selected  question  and  scroll   the  screen  to  read  the  answers  and  solutions  to  your  question.  

STEP  4.  ACCESSING  YOUR  ASSIGNMENTS  l Log  in  to  lead.com.  l Go   to  My   Assignments.   Click   on   View   My   Assignments   to  view   the   offline   homework   assignments   posted   by   your  teachers.    

 

 l You  will  be  able   to  see  the  assignments  your   teachers  have  assigned  you.    

 

COMPLETING  YOUR  LESSON  ASSIGNMENTS  l Click   the   lesson  assignments.  Eg:  P5  E-­‐Learning  Day  English.  Another  window  showing  the  English  lessons  will  pop  up.    

 l Click   on   each   folder   and   read   the   instructions   to   your  assignments.  

 

l Click  on  assignment  and  you  will  be  able  to  see  the  tutorials,  activities  and  tests  that  your  teachers  have  assigned  you.  

 l When  answering  tests,  you  need  to  all  the  questions  before  submitting  your  answers  by  clicking  on  Submit.  

 

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COMPLETING  YOUR  OFFLINE  HOMEWORK  ASSIGNMENTS  l Click   the  OfflineHomework   assignments.   Eg:   Trial.   Another  window  showing  the  English  lessons  will  pop  up.  

 l Another  window  will  pop  up.  Click  Attachment(s).  

 

l Click  Save.  

 l Another   window   pops   up.   Follow   the   3   steps   below   to  download  the  offline  homework.  

 

l Click  Open  to  read  the  offline  homework.  

l Document   is   opened   and   you   can   now   complete   your  assignment.   Once   you   have   completed   your   assignment,  save   the   document   and   get   ready   to   upload   the   saved  document.   You   do   not   have   to   exit   from   lead.com   while  completing  the  assignment.  

 

UPLOADING  YOUR  OFFLINE  HOMEWORK  ASSIGNMENTS  l From   the   same   window   where   you   had   downloaded   your  offline   homework,   click   Browse   to   begin   uploading   your  saved  homework.  

l Click  ‘Ok’.  

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 l Another   window   pops   up.   Follow   the   5   steps   below   to  upload  the  completed  homework.  

l Previous  window  returns.  Follow  the  3  steps  below  to  submit  the  completed  homework.  

 l Click  ‘Ok’.  

 l Click  ‘Close’  and  continue  with  your  other  assignments.  

STEP  5.  ACCESSING  AND  USING  THE  CHATROOM  l Go  to  My  Assignments.  Click  on  View  My  Assignments.  

   l Follow  the  step  below.    

 l This   is   the   chatroom   in   which   you   can   communicate   with  your  teachers  and  other  classmates.  Your  teachers  will  post  a  topic  for  you  to  discuss  with  your  classmates  and  you  can  send   several   messages.   The   communication   will   occur   at  real-­‐time.    

l YOU  ARE  NEITHER  TO  USE  VULGARITIES  IN  THE  CHATROOM  NOR   TO   USE   THE   CHATROOM   TO   INSULT   YOUR   FRIENDS.  Keep   closely   to   the   topic   of   discussion   and   do   not   deviate  from  there.    

   l Click  Close   once   you  have   contributed   your   comments   and  when  the  teacher  asks  you  to  log  out  of  the  chatroom.  

 

 

 

 

 

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TROUBLESHOOT  1:  COMMON  LOGIN  PROBLEMS  PROBLEM:    The  Login  fields  are  greyed-­‐out.  I  cannot  type  anything  into  the  box.  SOLUTION:  You  need  set  Lead  portal  as  trusted  site  to  fix  the  problem.    PROBLEM:  I  have  forgotten  my  password,  how  can  I  retrieve  it?  SOLUTION:  There   is   a   password   retrieval   system   which   allows   you   to  retrieve  your  password.  The  steps  are  as  follows:      l Click  "Forget  Password"  icon  found  on  the  home  page.    

   

l Type   in   your   name,   login   ID   and   school   ID   and   click  "Submit".    

 l Once   done,   the   system   will   automatically   send   your  password   to   the   personal   email   account   that   you   have  specified  in  your  profile.  

 

TROUBLESHOOT  2:  PROBLEMS  ACCESSING  RESOURCES  PROBLEM:    When  I  click  on  some  of  courseware,  there  is  no  response. SOLUTION:  Some   of   the   courseware   within   LEAD   requires   the   use   of  pop-­‐up  window   and   if   there   is   no   new  window   appearing,   it  may  be  caused  by  a  pop-­‐up  blocker.      l Click   "Tools"   button   and   select   "Pop-­‐up   Blocker".   Select  "Turn  off  Pop-­‐up  blocker".    

 

l Follow  the  instructions  below  to  turn  off  pop-­‐up  blocker  for  Yahoo!  Toolbar:    

l Click   "Pop-­‐up   Blocker"   and   uncheck   the   "Enable   Pop-­‐up  Blocker"    

l Select  "Turn  off  Pop-­‐up  blocker".      

l Follow  the  instructions  below  to  turn  off  pop-­‐up  blocker  for  Yahoo!  Toolbar:    

l Click   on   the   icon   "x   block"   and   status   will   change   to  "Pop-­‐ups  Okay"    

l Select  "Turn  off  Pop-­‐up  blocker".    

 

   

 

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TROUBLESHOOT  2:  PROBLEMS  ACCESSING  RESOURCES  PROBLEM:    I  have   received  a   few  assignments,  but  have  not  been  able   to  open  the  files/attachments.  When  I  click  the   link,  a  dialog  box  "Click  to  run  ActiveX  controls"  appears.  But  when  I  select  "OK",  a  red  X  appears  on  the  top  left  screen.    SOLUTION:  Most   of   the   lesson   packages   within   LEAD   are   flash   or  shockwave-­‐based   and  would   require   the   installation   of   these  plugins.  You  can   install   the   latest  Flash  and  shockwave  Player  via  the  Install  Plugins  page  located  on  our  LEAD  Login  website.  

PROBLEM:    When   I   click   on   a   shockwave   courseware,   an   error   message  "Missing  Shockwave  Decompression  Xtra"  appears.    SOLUTION:  Shockwave  Player  is  not  installed  properly  or  you  are  having  an  older   version.   You   can   install   the   latest   Flash   and   shockwave  Player   via   the   Install   Plugins   page   located   on   our   LEAD   Login  website.  

 

PROBLEM:    When  I  click  on  the  reading  comprehension  resource  found  in  some  lesson  packages,  all  I  see  is  a  black  screen.  SOLUTION:  Shockwave  Player  is  not  installed  properly  or  you  are  having  an  older  version.  You  can  install  the  latest  Flash  and  shockwave  Player  via  Adobe  website  at  www.adobe.com  or  the  Install  Plugins  page  located  on  our  LEAD  Login  website.  You  can  check  the  version  that  is  currently  installed  on  your  system  by  clicking  here.  

 

                         

PROBLEM:    I  can't  view  any  of  the  Math  equations.  All  I  see  are  weird  characters.  SOLUTION:  MathPlayer  is  not  installed  on  the  system.  Go  to  the  Login  Page  to  install.    

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PROBLEM:    I  can't  view  any  of  my  Chinese  test  papers.  All  I  see  is  square  boxes.  SOLUTION:  East  Asian  Languages  is  not  installed  on  the  system.  To  install  East  Asian  language  files  for  Window  2000  and  XP:    

 

 l Click  Start  and  go  to  Control  Panel.  

 

l Double-­‐click  Regional  and  Language  Options.    

 

l On   the   Languages   tab,   under   Supplemental   language  support,   select   the   Install   files   for   East   Asian   Languages  check  box.    

l On   the   Languages   tab,   under   Supplemental   language  support,   select   the   Install   files   for   East   Asian   Languages  check  box.    

l After  the  files  are  installed,  you  must  restart  your  computer  before  the  new  settings  will  take  effect.    

     l Once   your   computer   is   up,   go   back   to   Regional   and  Language  Options.    

l On  the  Advanced  tab,  change  the  Language  for  non-­‐unicode  programs  to  Chinese  (PRC).    

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   l Click  OK  or  Apply.  (You  will  be  prompt  to  insert  the  Windows  CD-­‐ROM.)    

 

 

 

l Click  Apply  and  OK  and  restart  your  computer.        

 

 

 

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