harnessing video for realtime merchandising and customer engagement prism skylabs matt kovinsky

15
Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Upload: marylou-collins

Post on 29-Jan-2016

220 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Harnessing Video for Realtime Merchandising and Customer

Engagement

Prism SkylabsMatt Kovinsky

Page 2: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 3: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 4: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

The Internet Era: More, Better Data

Page 5: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Online Metrics: Now Offline

Online analytics

Visits

Page Views

Average Visit Duration

Bounce Rate

Cart Abandonment

Offline analytics

People In Store

Product Interactions

Dwell Time

In Store, Quick Exit

Exit from Register Line

Page 6: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Analytics for the Real World

Page 7: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 8: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Chris Whitmore, The Creamery

Page 9: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 10: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 11: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Unlock video beyond the backroom….

Page 12: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 13: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky
Page 14: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky

Why Prism Skylabs?

Increase Revenues and Reduce Costs:• Optimize merchandising• Optimize staffing, hours, locations• Reduce theft

Greater Engagement• Dynamic content to share with colleagues,

partners and customers

Page 15: Harnessing Video for Realtime Merchandising and Customer Engagement Prism Skylabs Matt Kovinsky