hcam / mcal annual convention & expo ccareare convention registration... · hhcam/mcal annual...

carecareMade In Michigan

HCAM / MCAL Annual Convention & Expo

20122012

HCAM / MCALHCAM / MCAL Annual Convention & ExpoAnnual Convention & Expo

Health Care Association of Michigan & Michigan Center for Assisted Living7413 Westshire Dr., Lansing, MI 48917

Phone: (517) 627-1561 • Fax: (517) 627-3016 • www.HCAM.org • www.MichCal.com

HCAM/MCAL Annual Convention & ExpoHCAM/MCAL Annual Convention & ExpoSeptember 9-11, 2012

DeVos Place Convention Center, Grand Rapids, MI

Join UsOn behalf of HCAM & MCAL, we are honored to invite you to attend the 2012 Annual Convention & Expo.

In celebration of our profession’s commitment to Michigan’s residents, this year’s Convention theme is rightfully and proudly, CARE MADE IN MICHIGAN.

PurposeThe purpose of this event is to promote enhanced leadership, management and standards of center/facility operations through quality education.

Target Audience This event is designed for long-term care and assisted living professionals, including center/facility owners, corporate-level management and directors, administrators, directors of nursing, nursing personnel and other members of facility-based interdisciplinary teams.

Overview

Educati on: • Up to 16 contact hours in 8 different professional disciplines• Honorable guest speaker Lt. Governor Brian Calley• Opening keynote presentation by nationally recognized humorist Tim Gard• 3 plenary sessions including an AHCA and a NCAL Federal Policy Update and

an interactive forum on Managed Care• Innovative and timely breakout sessions on urgent and emergent issues

Celebrati on & Networking:• Vendor Appreciation Celebration featuring a performance by the Musical

Comedians, a DJ, dance contest & more! (Sun., Sept. 9)• Chair’s Happy Hour, Banquet and Afterglow Celebrations (Mon., Sept. 10)• Awards & Recognition Luncheon (Tues., Sept. 11)

Annual Conventi on Expo:• Featuring more than 130 different exhibitors (at time of print)• Open Pit BBQ Luncheon with exhibitors (Mon., Sept. 10)• Double your chances to win a prize with 2 prize raffle drawing times

3

Up to 16 contact hours will also be provided for the following additional professional disciplines:

• Licensed Nursing Home Administrator• Licensed Social Worker/Social Service Technician• Certi fi ed Acti vity Professional • Certi fi ed Dietary Manager/Certi fi ed Food Protecti on Professional• Registered Dieti cian/Dieteti c Technician, Registered• Adult Foster Care Licensee/Administrator• Sessions approved for AFCL/A contact hours qualify for CALD

contact hours.

HCAM Nurse Education CommitteeHCAM Nurse Education Committee

Lead Nurse Planner: Shari Carson, BSN, NHAActi vity Planner: Vickie Burlew, RN

HCAM Director of Educati on: Denise Cook, BA, CMPHCAM Educati on Assistant: Mary Campbell, BA

Continuing EducationContinuing Education

Sun. Sept. 9

earn up to5.5 contact hours

Mon. Sept. 10

earn up to 5 contact hours

Tues. Sept. 11

earn up to 5.5 contact hours

Contact Hours By Day

Contact HoursContact Hours

This year’s conference will provide participants the opportunity to earn up to

16 nurse contact hours.

HCAM is an approved provider of conti nuing nursing educati on by the Wisconsin Nurses Associati on, an accredited approver by the American Nurses Credenti aling Center’s Commission on Accreditati on.

HCAM Quality & Education CommitteeHCAM Quality & Education Committee

A special thanks to the HCAM Quality & Educati on Committ ee Chair Cathie Coleman and committ ee

members for all their hard work in planning this year’s Annual Conventi on & Expo.

4

Region One

HCAM/MCAL Annual Convention & Expo

Conference Function SponsorsConference Function Sponsors

5

Region Two

General Conference Sponsors: General Conference Sponsors: All Med Medical Supply Hospice of MichiganVPA Diagnostics

7

NEW PARTNERSHIPSProudly Featuring :(at time of print)

Accelerated Care PlusAccuMed Technology Soluti onsAccuTemp ProductsAdvanced Specialty RxAdvent Home Medical, Inc.Aegis TherapiesAgility HealthAlco Sales & Service Co.All Med Medical SupplyAmerican Medical TechnologiesApollo Corporati onApothecary Shoppe, TheAtt ends Healthcare ProductsBasic American Medical ProductsBehavioral Care Soluti ons, LLCBlue Sky TherapyCalmosepti ne, Inc.CareLinc Long Term CareCerner Extended CareChalgian & Tripp Law Offi cesCHAMPS Group PurchasingCommunity EMSCompass Communicati ons GroupConcept Medical EquipmentConcept Rehab, Inc.Coverys and FinCor Soluti ons, a Coverys CompanyCovidienCuro PharmacyDetroit Chemical & PaperDouglas Company, TheEncompassEncore Rehabilitati on Serviceseos Business Surveillance Soluti onseTelRx PharmacyExtendicare Health Services, Inc.First Quality Products, Inc.Galaxy Medical Products, Inc.GOJO Industries, Inc.Gordon Food Service

Great Lakes CaringGulf South Medical SupplyHaywood & Associates, Inc.Health CapHealth MEDX LLCHealthcare Services GroupHoekstra Transportati onHomeTown PharmacyHoneywellHospice AdvantageHPS HPSIHylant Group, Inc.IGS EnergyIn Touch Pharmaceuti calsInnovati x, LLCInPro Corporati onIntegrity Rehab ServicesInvacare Conti nuing CareJackson Associates, Inc.Joerns HealthcareJW DesignKearney & Associates Inc.Kingscott Associates, Inc.Kronos IncorporatedLakeshore Diagnosti c Ultrasound Co.Lancaster PollardLaurel Health Care CompanyLeaderStatLebenbom & Rothman, P.C.Life EMS AmbulanceMarlin Company, TheMcKessonMDI AchieveMedCart PharmacyMedical Diagnosti c Services Inc.Medical Staffi ng NetworkMEDLABMedline Industries, Inc.Midwest Juice Inc. of MichiganMobile Air Inc.Mobile Care Group (MCG)Mobile MedicalMobileXUSA

Mobility WorksMosaic Design StudioMy InnerViewNati onal DatacareNBO Medical NicholsOdyssey HospiceOmnicare Pharmacies of MichiganOnHealthcarePathway Health ServicesPharMericaPointClickCareProfessional Medical, Inc.Quest Diagnosti csRehab Soluti ons, Inc.RehabCareRemedi Senior CareResidenti al Home Health & HospiceRx Care AssuranceSam’s ClubSAV-ON LTC Pharmacy ServicesSCA Personal CareScrubs on WheelsSeasons Hospice & Palliati ve CareSecure Care Health Systems Inc.Select Rehabilitati on, Inc.Seneca MedicalSenior TVSeniors Wellness Group of MichiganService Care, Inc.Silverchair Learning SystemsSkil-Care Corp.Stanley Healthcare Soluti onsStatewide Disaster Restorati onSyscoTESCO BusTrilogy Health Services, LLCUniversal Laundry MachineryUS FoodsVoss Insurance Services, Inc.VPA Diagnosti csVPH PharmacyWeltman Weinberg & ReisWound Management, Inc.

EXPOEXPO NEW VENUE NEW CONCEPT

NEW EXPERIENCEMonday, Sept. 10, 2012

12:15-2:30 PMExhibi t Hal l C

Networking. Open Pit BBQ Luncheon. 2 Prize Raffles Drawing Times.

Time Event/Program9:00 am-5:00 pm Registrati on Open

9:00-10:00 am Conti nental Breakfast & Networking Provided

10:00-11:30 am Concurrent Breakout Sessions:

S1- QAPI: The New Quality Improvement Program

S2- Into the Other Lane: Driving and Dementi a

11:45 am-12:45 pm Concurrent Breakout Sessions:

S3- Successful Medicare Documentati on: Yes We Care

S4- Lumps to Linguine: Arti stry of Pureed Food

S5- Essenti al Elements of IDR & IIDR

12:45-1:30 pm Networking Luncheon Provided

1:30-2:30 pm Concurrent Breakout Sessions:

S6- Talking to Residents About Medicaid in a Time of Change

S7- Arrangements with Vendors: Knowledge is Key

S8- Quality Awards


S9- Does Your Leadership Style Show You Really Care?

S10- Back to the Basics of Medicare

S11- Implementi ng Innovati ve Services for a Diverse Facility Culture


S12- Legaliti es of Social Media

S13- Unemployment: How to Defend & Prepare

5:00-7:30 pm Enjoy dinner with colleagues and vendors on your own. Experience Grand Rapids!

7:30-10:45 pm Vendor Appreciati on Celebrati on

Agenda at a Glance

Session DescriptionsSession DescriptionsS1- QAPI: The New Quality Improvement Program

Vickie Burlew, Lebenbom & Rothman, P.C. By the end of 2012, CMS will release the revision to F-520 Quality Assurance regulati on that is required under the Aff ordable Care Act. This Qual-ity Assurance Process Improvement (QAPI) is currently in a pilot project stage, ending over the summer in 2012. Parti cipants will learn the basic design of QAPI and review the tools released from the pilot. Discussion on what is known of QAPI from the home health and hospice perspecti ve will be included. Lastly, the FOCUS-PDSA model for Quality Improvement as a potenti al tool for faciliti es to use will also be included.

S2- Into the Other Lane: Driving and DementiaDebra Mittelbach, Arden Courts of Bingham Farms

It is not uncommon for residents moving into the care conti uum (NH, AL and IL) to limit/restrict driving privileges for individuals living with demen-ti a related illness involves more than just safety. while sti ll acti vely driving regularly. Listen as individuals and families share their struggles, fears, strategies and outcomes while coping with the “bad news about driving”. Gain more insight to eff ecti vely assist families with this life changing decision while preserving self-esteem and independence. Professional feedback from physicians and law enforcement will guide families towards fi nding balance as well as exploring transportati on alternati ves.

S3- Successful Medicare Documentation: Yes We CareBrenda Sowash, Plante & Moran & Lyle Townsend, Impact Welness & Rehab

What level of confi dence does your facility have that your documentati on could stand up to the scruti ny of an outside government audit? More and more auditi ng enti ti es and governing bodies are looking at facility documentati on to justi fy reimbursement and care delivery. This session is designed to heighten awareness and discuss strategies for success with clinical documentati on. Join Brenda and Lyle as they discuss the pivotal relati onship between nursing and therapy documentati on.

Sunday, Sept. 9, 2012Sunday, Sept. 9, 2012

Health Care Association of Michigan & Michigan Center for Assisted Living2012 Annual Convention & Expo

8

S4- Lumps to Linguine: Artistry of Pureed Food Joel Hemmelgarn, Lucille Zinz, Veronica Sterling & Mark Bittler Ohio Presbyterian Retirement ServicesLearn how clinical management joins with culinary arti stry to create a pureed menu that is designed and cooked in-house. This menu delivers meals that are shaped and molded into a real and appeti zing culture. The visual appeal of the program deinsti tuti onalizes the Elders’ dining expe-rience and enhances their quality of life. Parti cipants will learn how to implement this program and experience a live chef demonstrati on of the producti on.

S5- Essential Elements of IDR & IIDR Charlene Kawchak-Belitsky, MPRO The new regulati ons for Independent Informal Dispute Resoluti on (IIDR) went into eff ect January 1, 2012. Does your organizati on understand the diff erence between Informal Dispute Resoluti on (IDR) and the new process? When your staff completes an IDR or IIDR, are they putti ng the docu-ments together in a complete organized manner? MPRO has over 13 years experience providing IDR services and now has contracts with several states across the country to provide IIDR services, including Michigan. Come learn how this can aff ect your organizati on and what opportunity you may have to submit an IDR or IIDR for citati ons you may receive.

S6- Talking to Residents About Medicaid in a Time of Change Douglas Chalgian, Chalgian & Tripp Law Offi ces, PLLC Families entering long-term care have many questi ons and fears about Medicaid eligibility. This workshop will give business offi ce personnel, admissions coordinators, and social workers the tools to educate families on Medicaid and how to navigate the DHS system. There will also be a large focus on the latest rule changes, estate recovery, and problem recogniti on.

S7- Arrangements with Vendors: Knowledge is Key Angie Szumlinski, HealthCap Risk Management & Andrea DeLand, The Kitch FirmGovernmental agencies have placed increased scruti ny on long-term care providers who receive Medicare and Medicaid funding. The expecta-ti ons as they relate to vendor relati ons, anti -kickback and writt en agreements can be found in agency statements. Systemati c processes and consistent practi ce should be initi ated and audited to maintain ongoing compliance with governmental expectati ons. This program is designed to assist faciliti es in identi fying potenti ally problemati c areas within current practi ce(s), identi fying best practi ces for auditi ng and monitoring for compliance, as well as to educate members on the current focus of the Offi ce of Inspector General as it relates to vendor relati onships.

S8- Quality Awards Vickie Burlew, Lebenbom & Rothman, P.C. & Laurie Shepard, Ingham Regional Assisted LivingThis session introduces the AHCA/NCAL Awards - their purpose, goals, and relati onship to the Nati onal Quality Initi ati ves. We will provide an over-view of the three diff erent levels of awards and how each builds on the previous. We will discuss the applicati on process and typical ti meline. At the conclusion, parti cipants will discover how to use the award criteria as a framework for their own Quality Improvement Process.

S9- Does Your Leadership Style Show You Really Care? Mary Tellis-Nayak, My InnverViewChange has aff ected every aspect of our work: changing customer needs and desires, employee expectati ons, the availability of money to meet these needs, and the looming shortage of caregivers to care for the Boomers. The new world of eldercare calls for new leadership and requires diff erent management skills. We now have the research that demonstrates not only the importance of leadership but also that it is necessary for excellence in long-term care. This session will look at leadership styles and help the parti cipant identi fy their own style of leadership/manage-ment. We will explore the diff erent characteristi cs needed to be successful in long-term care in various setti ngs where we could be working.

S10- Back to the Basics of Medicare Brenda Sowash, Plante & MoranMedicare - it provides the lion’s share of facility reimbursement. Yet many facility team members are operati ng with only parti al informati on about Medicare program requirements. Don’t get called on a “technical” and get kicked out of the game. Brush up on the facts and score that reimbursement win.

S11- Implementing Innovative Services for a Diverse Facility Culture Teri Clark, St. Anthony Healthcare Center, Ciena HMILooking to fi nd a unique market niche? The ability to identi fy, att ract and retain multi -cultural staff and residents is criti cal to sustaining success in today’s ever-evolving climate. Learn how you can turn diversity into a marketi ng success!

S12- Legalities of Social Media Terry Bonnette, Nemeth Burwell, P.C.As technology conti nues to blur the line between personal and professional, employers are caught between liability for their employee’s conduct when their policies are too lax and liability for their own conduct when policies are too strict. In May 2012, the Nati onal Labor Relati ons Board issued its third advice memorandum in as many years summarizing recent cases in which employers were held liable for overly restricti ve social networking policies as well as recommendati ons for draft ing an enforceable policy. So, how far is too far, and how far is not far enough?

S13- Unemployment: How to Defend & Prepare Patricia Nemeth, Nemeth Burwell, P.C.Someti mes it seems like they will just give unemployment compensati on to anyone who asks. On the other hand, you don’t want to give away the farm in order to save the cow. Learn more about when it makes sense to challenge an unemployment determinati on and what you will need to have in order to do so eff ecti vely.

9

Agenda at a Glance

Chair’s Happy Hour Chair’s Happy Hour & Banquet& Banquet

Please join the HCAM & MCAL board of directors, colleagues and partners in welcoming the new HCAM board of

directors’ Chair and thanking outgoing leadership . Enjoy delicious food,

entertainment, cash bar and networking .You won’t want to miss this!


8:00-8:30 am Breakfast & Networking Provided

8:30-8:45 am Welcome & Opening Remarks by Jeff Schade, HCAM Board Chair & David LaLumia, HCAM President/CEO

8:45-9:15 am Honorable Guest Speaker: K1- Michigan: An Environmental Scan by Lt. Governor Brian Calley

9:30-10:30 am Opening Keynote Presentati on: K2- Developing a Comic Vision by Tim Gard


M1- AHCA Federal Policy Update

M2- NCAL Federal Policy Update

12:15-2:30 pm Provided Lunch with Exhibitors & Annual Conventi on Expo

12:15-2:30 pm HCAM & MCAL Credenti aling


M3- QIS: Coming to a Facility Near You. Part 1 of 2

M4- Caregiver Sati sfacti on: Essenti al Elements of Person Centered Care

M5- The Intersecti on of Adult Protecti ve Services with Long-Term Care

2:45-3:45 pm MCAL General Membership Meeti ng


M6- QIS: Coming to a Facility Near You. Part 2 of 2

M7- Audit Landscape: MICs, RACs & ZPICs

M8- Leadership: The Tao of Humor

4:00-5:00 pm HCAM General Membership Meeti ng

6:00-7:15 pm Chair’s Happy Hour

7:15-9:00 pm Chair’s Banquet

9:00-10:30 pm Chair’s Aft erglow

Monday, Sept. 10, 2012Monday, Sept. 10, 2012


10

K1- Michigan: An Environmental Scan Lt. Governor Brian CalleyHCAM/MCAL is pleased to welcome Lt. Governor Brian Calley as a guest speaker. Mr. Calley is a long-ti me ally of our organizati on and profession. We are grateful for his conti nued support of the care and services imparted by our provider community. In this presentati on, the Lt. Governor will provide conventi on parti cipants with a scan of current urgent and emergent policy issues of importance to Michigan and its citi zens. He will focus his comments on issues that have had or will have the greatest impact on the long-term care provider community.

K2- Developing a Comic Vision Tim Gard, Tim Gard InternationalPortraying the daily and oft en overwhelming challenges found in these hecti c ti mes, Tim Gard off ers his humorous and powerfully eff ecti ve ap-proach to stress-diff usion and frustrati on-eradicati on! Re-awaken your fancy for fun and contagiously innocent mischief, while you enjoy looking at the challenges of life through Tim’s eyes. Let Tim show you how to use ordinary items in extraordinary ways and neutralize life’s stressors. In this session, discover how to use humor as a business skill to change the game, get creati ve and inspire positi ve morale.

M1- AHCA Federal Policy Update Lyn Bentley, American Health Care Association The laws and regulati ons of the Federal Government and the Centers for Medicare and Medicaid Services directly infl uence nursing centers each and every day. It is important to be aware of the changes that have occurred and what may be coming in the future. If you operate or work in a nursing center, hear about what has happened and what may be impacti ng you in the near future.

M2- NCAL Federal Policy Update David Kyllo, National Center for Assisted LivingThis session will provide an overview about congressional and administrati on acti viti es that aff ect assisted living, including recent congressional oversight, whether CMS will include assisted living in the Medicaid program and several initi ati ves being undertaken by Federal Departments and agencies. An overview of new nati onal metrics about the assisted living industry will be given, including an overview of key industry trends and state policy developments. Emerging quality issues will also be discussed, including Accountable Care Organizati ons, NCAL’s Advocati ng Care Excellence program and the development of new performance measures and quality goals for assisted living.

M3/6- QIS: Coming to a Facility Near You. Parts 1 & 2 Angie Szumlinski & Erica Holman, HealthCap Risk ManagementThe QIS process has been implemented in several “bands” around the country. Although there have been some “bumps in the road”, CMS is focused and planning to move forward unti l all 50 states have successfully implemented the process. The State of Michigan is several years away from the targeted implementati on date and this program was developed to assist you in being prepared. Survey processes will be discussed/com-pared and task pathways will be introduced along with best practi ces for incorporati ng these tools into the quality assurance process.

M4- Caregiver Satisfaction: Essential Elements of Person Centered Care Mary Tellis-Nayak, My InnerViewThe voices of thousands of nursing home and assisted living caregivers have been heard. The research that will be presented reveals and quanti -fi es factors that drive varying degrees of sati sfacti on. By understanding caregiver moti vati ons, administrators, DON’s and policymakers will be in a bett er positi on to manage the important issues surrounding att racti ng, hiring and keeping the highly skilled nurses and nursing assistants that are the profession’s primary caregivers. The fi ndings off er clear indicators as to the state of caregiver sati sfacti on and provide insight into what moti vates them. Discussions will focus on the relati onship between sati sfi ed caregivers and resident quality of life. Suggesti ons will be made as to what leaders, managers and supervisors can do to improve the sati sfacti on level of their caregivers.

M5- The Intersection of Adult Protective Servies with Long-Term Care Cynthia Farrell, Offi ce of Adult Services and HIV/AIDS unitIncrease your knowledge about adult protecti ve services in Michigan. Learn what, how and where to report abuse. Become part of the soluti on to prevent abuse.

M7- Audit Landscape: MICs, RACs & ZPICs Andrew Wachler, Wachler & AssociatesDuring this presentati on parti cipants will learn the most recent developments of Medicare and Medicaid audits and the emerging issues that aff ect long-term care providers. The presentati on will explain Medicare and Medicaid RACs, ZPICs, MACs and MICs to help providers understand the diff erences between the contractors. Finally, the presentati on will identi fy compliance measures long-term care providers should implement to prepare for an audit and eff ecti ve appeal strategies to uti lize during the audit appeals process.

M8- Leadership: The Tao of Humor Tim Gard, Tim Gard InternationalAlthough almost everyone will agree how very positi ve humor can be at work, misused humor can have an equally damaging aff ect. Harnessed positi vely, good humor can be a strategic skill and act as a positi ve factor in communicati on, morale and stress reducti on. However, bad humor can not only negati vely aff ect morale and communicati on, it can also result in complaints, civil rights violati ons, employee dismissal and lawsuits. In this laughter-fi lled class discover how, with a few simple precauti ons, humor can be your most useful tool in dealing with the challenges of an ever-changing workplace. In this session discover what’s appropriate and what’s not and how to always make “the force” be with you.

Session DescriptionsSession Descriptions

11


7:45-8:30 am Breakfast Buff et & Networking Provided

8:15-8:30 am Closing Remarks by Laurie Shepard, MCAL Board Chair & Linda Lawther, MCAL President/CEO


T1- Advancing Excellence

T2- IJ Removal: Quick & Relati vely Painless

T3- Wouldn’t You Be Depressed: A Modern Look at Depression Among the Elderly


T4- From Making the Grade to Collecti ng a Paycheck

T5- LTC Trend Tracker: Navigati ng Through the Data Jungle

T6- Assisted Living Resident Transiti oning


T7- MIOSHA Regulati ons Update

T8- Electronic Medical Records: Taking the Leap

12:15-2:00 pm Awards & Recogniti on Luncheon

2:15-3:45 pm Plenary Session: T9- A Changed World: Managed Care


T10- Legal Hot Topics in Skilled Nursing Faciliti es

T11- AFC/HFA Regulatory Update & Panel Discussion

5:00 pm Conventi on Concludes

Agenda at a Glance

Session DescriptionsSession Descriptions

T1- Advancing Excellence Audrey Stob & Yvette McKenzie, MRPOThe Advancing Excellence in America’s Nursing Homes Campaign has evolved into a key driver for nursing home quality improvement. This presentati on will showcase how the Michigan Local Area Network of Excellence (MI LANE) will drive improvement in quality of life and care in Michigan nursing homes through a Learning and Acti on Network (LAN). The LAN will convene providers, practi ti oners, and residents to build and share knowledge, spread best practi ces and achieve rapid, wide-scale improvements.

T2- IJ Removal: Quick & Relatively Painless Vickie Burlew, Lebenbom & Rothman, P.C.When a situati on arises that creates “a serious and immediate threat”, the crisis mode kicks in and panic can paralyze the most competent staff . This session provides both informati on and tools to help the parti cipants understand the process, calmly take correcti ve acti on, and get the Im-mediate Jeopardy removed in the most expediti ous manner. Learn when is the ti me to talk, act, and negoti ate.

T3- Wouldn’t You Be Depressed: A Modern Look at Depression Among the Elderly Erica Holman, HealthCap Risk ManagementDepression in the elderly is oft en viewed through a lens of ageism. Symptoms of depression, anxiety, suicidal ideati on and other mental health issues exhibited by the elderly are not always treated with the same urgency and respect as other segments of the populati on. Depressive symp-toms, suicidal ideati on, diagnosis and treatment/interventi ons will be reviewed.

Tuesday, Sept. 11, 2012Tuesday, Sept. 11, 2012


12

T4- From Making the Grade to Collecting a PaycheckFran Vian, Extendicare Health Services

New hires who have just completed their formal educati on, achieved their goal of a degree and now have credenti als, require planning for their transiti on to employee status. Matching your needs and resources with their enthusiasti c arrival is essenti al in preparing them for a successful career with your organizati on. This program will help you assess your welcome, orientati on and onboarding process for the newly licensed care providers who want to transiti on from making a grade to collecti ng a paycheck.

T5- LTC Trend Tracker: Navigating Through the Data JunglePeggy Connorton, American Health Care Association

This presentati on will focus on how to navigate through the data while using LTC Trend Tracker. LTC Trend Tracker is a free member resource for members of HCAM provided by AHCA. Come learn ti me saving techniques and how to implement this member resource in your building.

T6- Assisted Living Resident Transitioning David Kyllo, National Center for Assisted Living

This session will focus on how to help new residents adjust to life in the assisted living setti ng and how to help residents during the move-out pro-cess. The Nati onal Center for Assisted Living’s in-service training tools and consumer brochures on transiti oning will also be reviewed. Included in this presentati on will be key stati sti cs about assisted living residents and how to best address residents’ fears.

T7- MIOSHA Regulations UpdateGreg Grubb, Michigan Occupational Safety & Health Administration

Parti cipants will not want to miss this informati ve and ti mely update. The federal Occupational Safety and Health Administration (OSHA) National Emphasis Program (NEP) for nursing home and residential care facilities will be addressed, as well as what MIOSHA is doing regarding the NEP. Participants will also come away with an understanding of State and Federal safety initatives.

T8- Electronic Medical Records: Taking the LeapChristopher Hamstra, Ciena Healthcare Management & Debra Mittelbach, Arden Courts of Bingham Farms

Transiti oning from paper medical records to electronic medical records (EMR) in a skilled nursing or assisted living facility can be a daunti ng task. In this session, parti cipants will explore the “why’s” of transiti oning to an EMR. This session will review what factors are involved when consider-ing or preparing for the transiti on from paper to electronic medical records systems, and identi fy some of the pitf alls to avoid when implementi ng an EMR system. This best practi ce and lessons-learned session will provide parti cipants helpful insight on how to plan for implementati on and operati onalizing of electronic medical records in both the skilled nursing and assisted living setti ngs.

T9- A Changed World: Managed Care ForumAndy Edeburn, Senior Care Strategies

The State of Michigan conti nues to aggressively move forward with planning for managed care for individuals dually eligible for Medicare and Medicaid. The next two years of planning and eventual implementati on of the initi ati ve recently proposed by the State Medicaid Agency will have signifi cant impact on skilled nursing centers, assisted living faciliti es and the residents/consumers served. This plenary session will off er parti cipants expert advice on what providers need to know and consider in planning for this new operati onal environment, including an interac-ti ve session designed to engage debate on criti cal issues (performance, payment strategies, electronic health records, person-centered care and demographic projecti ons) which will lead to sustained operati onal success.

T10- Legal Hot Topics in Skilled Nursing FacilitiesAndrew Rothman & Michael Lebenbom, Lebenbom & Rothman, P.C.

This session touches on three hot legal issues aff ecti ng all nursing homes. The fi rst are the proposed amendments to the DNR statute. The second are the reasons providers end up in Probate Court including guardianship and collecti ons. And last is the Senate Bill that changes the survey pro-cess in Michigan.

T11- AFC/HFA Regulatory Update & Panel DiscussionJames Gale & Luttrell Levingston, Bureau of Children and Adult Licensing

Join Bureau of Children and Adult Licensing Director Jim Gale and AFC/HFA Division Director Lutt rell Levingston as they provide an update on Adult Foster Care and Home for the Aged Licensing. Topics will include updates on the AFC/HFA Division’s expanded roll out of an inspecti on and obser-vati on renewal process, new guidance on writt en medicati on orders for Homes for the Aged and new requirements for criminal history checks for licensees.

13

HCAM & MCAL Principal Associate Partner HCAM & MCAL Principal Associate Partner

HealthCap®

HealthCap® is the leading liability insurance company exclusively serving

the post-acute and long term care industry, and the only insurance carrier

endorsed by the American Health Care Association, the National Center

for Assisted Living, and over twenty other post-acute and long term care

provider associations.

Since 2001, the leading name in LTC liability insurance

HealthCapUSA.com

Substantial Savings...Personal Service... A Satisfying Partnership.

HPSI, with the purchasing power of our vast membership base,

has created a network of loyal distributors and manufacturers willing

to provide our members with substantial volume discounts and

low prices on a wide range of name brand products. And not just

for major procurement areas but for the less frequent and hard-to-

find items as well.

To find greater savings and conrol your PPD our trained Purchasing

Consultants will work with you to...

With a growing population of seniors and ever-increasing costs, we

business to save our members money wherever we can.

HPSI PROGRAMS & SERVICES

Capital Equipment

Dietary

Housekeeping

Laundry & Dietary Chemicals

Maintenance, Repair & Operations

Medical

Office Supplies

Rehabilitation Therapy

Menu Service

by

To find out how HPSI can help you better manage your costs,

contact your Purchasing Consultant today!

Experience Group Purchasing At Its Best!

Jeff Ulin, Purchasing Consultant

Ken Orlando, Purchasing Consultant


©2012 Omnicare

Daily Delivery of Practical and Innovative Solutions

[email protected]

At Omnicare, daily delivery encompasses more than medication. Our Long Term Care Group applies customer-based insights

to bring together comprehensive solutions that meet your needs. Put our portfolio of services to work for you and get more out of your day, every day.

Specialized Pharmacy Services Jamie Kneen [email protected] 800-462-8757


544690_TheProsure.indd 1 8/29/11 9:08:47 AM


Top-Notch Risk Service

Expert Claims Management

Professional Legal Counsel

Premium dollars not used to pay for claims are returned to members annually.

Over $44 million has been refunded!

Call Judy Caroselli or Chris Sidor for more information on how you can save significant work comp premium dollars.

P: 248-344-0206 prosurefund.com

A self-insured workers’ comp group founded & based in Michigan since 1980 with all group members operating healthcare and

senior living facilities in Michigan.

544690_TheProsure.indd 1 8/29/11 9:08:47 AM

HCAM & MCAL Premier Associate Partner HCAM & MCAL Premier Associate Partner

Empowering Healthcare Defines Everything We Do

McKesson Medical-Surgical can help you streamline processes, reduce costs and improve patient care. From web ordering to bar coding, to meeting all your supply needs and more, you can rely on McKesson to help manage the business of healthcare — while you manage the healthcare of your residents.

Streamline Processes- We have the technology and services you need to operate

more efficiently.

Reduce Costs- We provide many ways to save you money, both with our

product offerings and business solutions.

Help Improve Patient Care- We not only help you manage the business of healthcare,

we help you improve care.

To learn more, contact your McKesson Medical-Surgical Account Manager, Stephen Vesey, at 800.328.8111 ext. 57106 or visit us at www.mckesson.com/LTCsolutions.

© 2012 McKesson Medical-Surgical Inc.

2012-014AD

HCAM & MCAL Premier Associate Partner HCAM & MCAL Premier Associate Partner HCAM & MCAL Premier Associate Partner

eTelRx Pharmacy Serviceswishes continued success to the Health Care Association of Michigan!

Michigan Based, Independently OwnedLong-term Care Pharmacy Provider

For more information, please contact1.800.258.0962 • 1.586.498.7600

www.etelrx.com

21811 Kelly RoadSuite 103

Eastpointe, MI 48021

• Pharmacy Dispensing Systems• Medication Delivery• Pharmacy Consulting• Nurse Consultants• Medical Records• Training and Education• Infusion Therapy• Regulatory Compliance• Cost Containment

Providing high quality pharmacy services and outstanding customer service is not just an expectation, it’s our Standard Operating Procedure.


If you want to give your residents the best care, without wasting time or money, just look inside MobilexUSA. We have the most experience, we’re the most expedient and no one is more efficient.

Services include: Digital X-Rays Digital Ultrasounds Color Flow Doppler Color Flow Echocardiograms Electrocardiograms

Make Michigan’s largest and best mobile diagnostic team part of your lineup. With 70 mobile units on the road - and our 24-hour customer service centers - we respond the fastest to your requests with the highest quality results every time.

Holter Monitor Digital Transcriptions 24-hour, online access to

digital images, interpretations and reports

Look Inside

1.800.950.3005 www.mobilexusa.com

SOUTHFIELD PLAINWELL SAGINAW HOUGHTON LAKE LANSING FLINT

38099 Schoolcraft Road Livonia, MI 48150

Phone: 734-744-5091 www.PassagesHospice.com

© 2012 RehabCare CSR 149212

At RehabCare we are passionate about recovery: working to improve patient outcomes and quality of life as well as giving our customers the expertise and tools they need to run every facet of their rehab business.

With 30 years of experience in the industry, RehabCare is the largest contract rehabilitation company in the country. We provide rehabilitation services, including physical, occupational and speech-language therapies, to nearly 2,200 hospitals and long-term care facilities in 46 states, covering virtually every care setting including inpatient, outpatient, skilled nursing, home health, long-term acute care and assisted living.

Whatever the setting, whatever the therapy discipline, we turn passion into action each day.

See firsthand how we turn passion into action:

http://rehabcareresources.com/video

149212 MO Healthcare half page SRS.indd 1 4/19/12 6:12:09 PM


a higher return on experience.

Been there?

Contact: Rob Long 248.223.3738 [email protected]

Trying to hit upside numbers while minimizing downside risk? Our practiced eye, steady hand, and smooth approach to assurance, tax, reimbursement, clinical consulting, and capital projects help clients stay in the fast lane. That’s what we call


At Remedi SeniorCare®, our innovativepharmacy solutions are inspired by our

most experienced expert: you.

Delivering Innovative Post-Acute Solutions to Michigan Seniors

www.residentialhomehealth.com866.902.4000

www.residentialhospice.com866.902.5854

Come See Us in Booths 225 and 226


9131 General CourtPlymouth, MI 48170Phone: 734-416-1717

www.RxpertsPharmacy.com

22

To access informati on on full HCAM / MCAL educati on opportuniti es:

HCAM/MCAL University - an electronic publicati on distributed via email biweekly. Please contact [email protected] to inquire if you are not receiving this.

HCAM Website – www.hcam.org

MCAL Website – www.michcal.com

HCAM/MCAL EducationHCAM/MCAL Education

2012 MI NADONA/LTC Annual Convocati on & Expo November 7-9 * Shanty Creek Resort * Bellaire, MI

2013 Spring Leadership Conference March 20-21 * Motor City Casino Hotel * Detroit, MI

2013 HCAM/MCAL Annual Conventi on September 15-17 * DeVos Place / Amway * Grand Rapids, MI

Mark Your CalendarMark Your Calendar

2012 HCAM/MCAL Registration Policies: MUST REVIEW

Registration Please utilize the form on the back cover of this brochure to register for the 2012 HCAM/MCAL Annual Convention & Expo. Please mail or fax completed registration forms. Early Registration DeadlineThe discounted early registration rate is available to current HCAM or MCAL members or associate partners only, whose registration is received by HCAM/MCAL by Friday, August 17, 2012. Event ConfirmationAfter your registration form has been processed, an event confi rmation will be faxed to your attention. Please be sure to include a current fax number with area code on the form. If you do not receive a confi rmation within 14 business days of submitting your registration form to our offi ce, please contact HCAM via e-mail at eventconfi [email protected] & Applicable RateAll registration fees are due at the time of registration. We accept Visa, MasterCard, American Express or Discover. We will also accept a check or money order payable to HCAM. Incorrect rates will be adjusted to reflect the correct applicable rate and automatically charged accordingly. Should you have questions in regards to your applicable rate, please contact Meggen Galbreath, Finance Specialist, by phone at (517) 622-6188 prior to submission. Cancellation & Refund PolicyAll refund requests must be made in writing by e-mail to the attention of Denise Cook at [email protected]. Telephone cancellations will NOT be accepted. Individual registration fees, less a 25% processing fee, will be refunded for

cancellations received in writing prior to Aug. 17. Cancellations received after Aug. 17 and no-show registrants, will not receive a refund nor a credit to a future program. SubstitutionsIndividuals registered to attend this conference, but unable to attend, may send an alternate in their place. Please contact HCAM via e-mail at eventconfi [email protected] with the fi rst and last name, title, facility/company and e-mail addresses of both you and your substitute to process this request. Dietary Restrictions and/or Special AccommodationsIndividuals with special dietary restrictions, or those who require special accommodations to fully participate in this conference, should contact HCAM in writing by e-mail to [email protected] no later than Aug. 17, detailing their request or restriction. It is the responsibility of each participant to notify banquet staff of their dietary request at each meal on-site. Overnight AccommodationsTo secure your hotel reservation, please contact the Amway Grand Plaza Hotel directly at (800) 253-3590. For hotel reservation information, please see above.Consent to Use of Photographic ImagesRegistration and attendance at, or participating in, HCAM and MCAL events and/or activities constitutes an agreement by the registrant to HCAM and MCAL’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities. QuestionsShould you have questions, please contact Denise Cook by phone at (517) 622-6193 or by e-mail at [email protected] prior to the conference.

LODGING ACCOMODATIONSLODGING ACCOMODATIONSOnce you have registered for the 2012 HCAM/MCAL Annual Conventi on & Expo, please secure your hotel reservati on di-rectly with the Amway Grand Plaza Hotel (connected to DeVos Place Conventi on Center) located at 187 Monroe Ave. NW, Grand Rapids, MI 49503. A block of rooms have been reserved for parti cipants at the discounted group rate of $139 per night plus applicable taxes. Self parking is complimentary for guests staying at the Amway Grand. The discounted cost of

valet parking is $10 per day for overnight guests. To reserve your room by phone, please call (800) 253-3590 or (616) 776-6450 or online at htt ps://resweb.passkey.com/go/HCAM2012 by August 9, 2012. Be sure to reference “HCAMguest” to receive the discounted group rate.

ENTREE SELECTION: CHAIRS BANQUETENTREE SELECTION: CHAIRS BANQUETNew this year, parti cipants (included in registrati on Packages A or G only) will have the opportunity to select one of three delicious, Chef prepared dinner entrees including opti on A) Roast Pork Tenderloin with Peach Chutney; B) Pan Seared Halibut with Mediterranean Ragout or C) Marinated Tofu Steak with Butt ernut Squash Sauce and Pickled Red Onions to enjoy at this year’s Chair’s Banquet. Please be sure to indicate your entree preference on your registrati on form. If no preference is indicated, entree opti on A will be selected for you. Once selected (or if no selecti on is made), changes to entrees cannot be made. A ti cket for your selected entree will be provided upon check-in at the HCAM/MCAL registrati on. An entree ti cket will be required at dinner service.

CONFERENCE ATTIRECONFERENCE ATTIRECasual business atti re is appropriate for the whole of this conference; however, formal atti re is encouraged for the Chair’s Happy Hour and Banquet on the evening of Monday, Sept. 10. Please remember that conference room temperatures are diffi cult to regulate; please dress in layers for your comfort.

PRINTING SESSION MATERIALSPRINTING SESSION MATERIALSSince 2010, in an eff ort to be environmentally responsible, HCAM/MCAL is trying to reduce the amount of paper used at educati onal programs. Electronic program materials and handouts will be accessible online at the associati on website at www.HCAM.org, before, during and following the conclusion of this program for registered parti cipants to access and print. It is at the sole discreti on of each presenter to provide program materials and handouts. Instructi ons on how to access and print program materials will be e-mailed via “Know Before You Go” to all registered parti cipants (if e-mail address is provided on registrati on form) in the weeks leading up to the conference.

THANKING OUR PARTNERS, SPONSORS & EXHIBITORSTHANKING OUR PARTNERS, SPONSORS & EXHIBITORSOn behalf of HCAM & MCAL, we kindly ask you to thank our Associate Partners, conference sponsors and exhibitors when you see them at this year’s Annual Conventi on & Expo. It is their generosity, partnership and support that promote and enhance our educati onal programs and networking events, last year’s full package registrati on fee and who partner with us on a daily basis to provide quality, compassionate care and services to our beloved residents.

Ot

her

Co

nfer

en

ce

In

fo

rm

at

ion

Ot

her

Co

nfer

en

ce

In

fo

rm

at

ion

23

PRINT CLEARLY / ONE REGISTRATION FORM PER PERSON

Name:____________________________________________________________________________ Title:_________________________________________________________________________

Facility/Company:_______________________________________________________________________________________________________________________________________________

Address:_________________________________________________________________________________________________________________________________________________________

City:___________________________________________________________________________________________ State:____________________________ Zip: ________________________

Phone:__________________________________________________ Fax: _________________________________________ (Your registration confi rmation will be sent by fax, if provided)

E-mail (required):_______________________________________________________________________________ (Important conference info. will be sent to you by e-mail, if provided)

PAYMENT INFORMATION

Check One: ____Check/Money Order made payable to “HCAM” ____Visa ____MasterCard ____American Express ____Discover

Credit Card Number:________________________________________________________________________ Expiration Date (month/year):__________________________________

Three-digit Security Code on Back of Card:_____________________________________ Billing Zip Code for Credit Card:__________________________________________

Cardholder Name (print):_______________________________________________________________________________________________________________________________________

Cardholder Signature:_______________________________________________________________________ Today’s Date:____________________________________________________

Package

PACKAGE DESCRIPTION

Circle the applicable package & rate that you wish to register for & fi ll in the total amount due. For Packages A & G, please indicate your entree preference for the Chairs Banquet.

If an entree is not indicated, entree option A will be selected for you.

HCAM/MCAL Member Rate on or before

Aug. 17

HCAM/MCAL Member Rate after Aug. 17

Prospective Member

Rate

AFull Package: Includes all education, provided meals & networking functions Sept. 9-11. Please Note: The Annual Golf Outing is NOT included in this package. Chair’s Banquet Entree: A) ____Roast Pork Tenderloin B) ____Pan Seared Halibut C ____Tofu Steak

$499 $575 $750

BSunday, Sept. 9 Only Package: Includes education, breakfast, breaks, & the luncheon on Sun., Sept. 9 only. Please Note: The Annual Golf Outing and/or the Vendor Appreciation Celebration are NOT included in this package.

$249 $325 $500

CMonday, Sept. 10 Only Package: Includes education, breakfast, breaks, expo, and lunch with exhibitors on Mon., Sept. 10 only. Please Note: The Chair’s Happy Hour & Banquet are NOT included in this package.

$249 $325 $500

D Tuesday, Sept. 11 Only Package: Includes education, breakfast, breaks & the Awards & Recognition Luncheon on Tues., Sept. 11 only. $249 $325 $500

E Vendor Appreciation Celebration Ticket: Includes a ticket to this event on Sun., Sept. 9 from 7:30-10:45 pm only. (This event is included with Package A) $60

F Awards & Recognition Luncheon Ticket: Includes a ticket to this luncheon on Tues., Sept. 11 from 12:15-2:00 pm only. (This event is included with Package A) $35

GChair’s Happy Hour & Banquet Ticket: Includes a ticket to this evening event only on Mon., Sept. 10 from 6:00-9:00 pm. (This event is included with Package A) 4Chair’s Banquet Entree: A) ____Roast Pork Tenderloin B) ____Pan Seared Halibut C) ____Tofu Steak

$80

Total Amount Due: $__________________

To register, complete this form & submit with payment by fax to (517) 627-3016 or by mail to: HCAM • 7413 Westshire Dr., Lansing, MI 48917

2012 HCAM / MCAL 2012 HCAM / MCAL Annual Convention & ExpoAnnual Convention & Expo

Registration FormRegistration Form

By submitti ng this registrati on form to HCAM/MCAL, you acknowledge that you have reviewed and agree to all HCAM/MCAL policies stated on page 23 of this registrati on brochure, including the Cancellati on & Refund Policy.

hcam / mcal annual convention & expo ccareare convention registration... · hhcam/mcal annual...

Documents