NET BANKING

PRESENTED BY:-

SHALVI MAHAWAL12BBA017(I)

PRESENTATION ON:-

ABOUT HDFC PROFILEMISSION; V IS ION & OBJECTIVEPRODUCTS & SERVICESDIFFERENT WAYS TO MAKING PAYMENTWAY TO BANKNET BANKINGWHAT IS NET BANKING?KINDS OF PRODUCTS FOR TRANSACTIONSHOW TO REGISTER?BENEFITS MOBILE BANKINGOBJECTIVES OF THE PROJECTL IMITATIONS OF THE PROJECT DATA ANALYSIS & INTERPRETATIONCONCLUSION

TABLE OF CONTENTS:-

ABOUT-HDFC BANK

In 1994, HDFC Bank Limited was incorporated, with its registered office in Mumbai, India. Its first corporate office and a full service branch at Sandoz House, Worli was inaugurated by the then Union Finance Minister, Dr. Manmohan Singh.

It operates in 2,505 cities in India with 4,281 branches which are linked on an online real-time basis. The Bank has a network of 11,843 ATMs across India.

HDFC Bank Limited (Housing Development Finance Corporation) is an Indian banking and financial services company headquartered in Mumbai, Maharashtra.

It has about 76,286 employees including 12,680 women.

HDFC Bank is the second largest private bank in India as measured by assets.

It is the largest bank in India by market capitalization as of February 2016. It was ranked 58th among India’s most trusted brands according to Brand Trust Report, 2015.

HDFC Bank Limited Bank

Type: Public company Traded as: BSE: 500180NSE: HDFCBANKNYSE: HDB

BSE SENSEX Constituent CNX Nifty Constituent

Industry: Banking, Financial services Founded: August 1994 Headquarters : Mumbai, Maharashtra, India Area served: Worldwide Key people: Aditya Puri (MD) Products: Investment Banking

Investment Management Wealth Management Private Banking Corporate Banking Private Equity Finance and Insurance Consumer Banking Mortgages Credit Cards

Revenue: ₹60210.7 core (US$8.9 billion) (2015) Profit: ₹3356.8 core (US$500 million) (2015) Total assets: ₹687892 core (US$100 billion) (2015) Number of employees:76,286 (March 2015) Website: HDFCBank.com

MISSION;VISION & OBJECTIVESMISSION:- To be ‘World Class Indian Bank’VISION:-  to maintain the highest level of ethical standards, professional integrity

and regulatory compliance. HDFC Bank’s business philosophy is based on four core values such as:- Operational excellence Customer Focus. Product leadership. People.OBJECTIVE:- to build sound customer franchises across distinct businesses

so as to be the preferred provider of banking services for target retail and wholesale customer segments

to achieve healthy growth in profitability, consistent with the bank's risk appetite

PRODUCTS

Accounts & depositsLoans Cards Demat accountInvestments Insurance Forex Premier bankingPrivate banking

DIFFERENT WAY OF MAKING PAYMENTS Pay Bills & Shop – Online:

Pay right awayo Insta Pay-Net Bankingo Direct Pay-Net BankiNgo Pay Now-Credit Cardo Prepaid Mobile Recharge-Net Banking

Register and payo Bill Pay Plus-Net Bankingo Register &Pay-Credit Cardo Visa Bill Pay-Debit card/Credit Card.

Fund Transfer Visa Card Pay RTGS funds transfer e-monies national electronic funds transfer IMPS

Pay Bills - ATM Pay your bills directly at an HDFC Bank ATM o Prepaid Mobile Rechargeo Bill Pay

Donate online Donate to your favorite organization / temple easily and securely

using HDFC Bank's Net Banking.o Religious offeringso Donate to Charity

Pay via PAYZAPP or SMARTHUB

Pay bills through DEBIT CARD

And all these can done through net banking facility or either through mobile banking even by downloading their APPS such as CHILLAR or of HDFC BANK only.

WAYS TO BANK:-

Bank Online: Net Bankingo View account balances & statementso Transfer funds between accountso Pay bills, and much more Credit Card Net Bankingo View account details & statementso Register or deregister cardso Make credit card payments. Email Statementso Get FREE statements via email for Savings and Current Accounts

BANK WITH your PHONE Mobile banking Insta alerts-SMS or e-mails

Phone banking Instant transfers & recharges through chiller app or through

miscall recharge also.

BANK WITH your WATCH

BANK IN PERSON: ATM’s Branch networks, etc. cash@shop

NET BANKING: NET banking is the online facility provided by the many banks in order

to carry out their out their transactions with much ease and in the most effective & efficient way

HDFC Bank offers a comprehensive range of transactions across

multiple products through its Net Banking channel. So just by logging into Net Banking one can conduct 200+ transactions from the comfort of your home or office.

Why use Net Banking?

Manage your account conveniently through the Internet. 200+ transactions available on Net Banking Up-to-the-second details of your account Access anytime, from anywhere No queues to stand in, or turns to wait for You can log in to Net Banking using your Customer ID and IPIN

(password).

Some of the transactions you can do through Net Banking are: Check your account balances and download 5 year account statement in 5 formats,

instantly Book Fixed Deposit / Recurring Deposit Pay Utility Bills View your Credit Card details and pay your Credit Card Bills Recharge your Prepaid Mobile & DTH Connections Invest in Mutual Funds Online Book IRCTC Tickets online Purchase a Gift Card Pay your Taxes online Update your PAN Details online View your Tax Credit Statement (Form 26 AS) Request for a Demand Draft/ Cheque book Request Stop Payment of a Cheque/ Hotlist you Debit Card/ Credit Card View your Loan details Apply for IPO Request for Debit Card PIN Regeneration Register for Third Party Transfer Transfer funds between accounts within HDFC Bank and other Bank Accounts

HOW TO REGISTER?

There are many ways through which we can register for net banking:-

Online ATM’s Phone banking Branch

BENEFITS:- Convenience Portability Transaction speed Effectiveness Reduction in workload

MOBILE BANKING:-

Mobile banking is another way to get access to the banking facilities or doing transactions.

There are many transactions which can be done through mobile banking-

Miscall banking-toll free numbers-fro knowing the account balance; for cheque book request; mini statement.

Miscall recharge

Chiller app..etc and many more

OBJECTIVES OF THE PROJECT

The current study was undertaken to achieve thefollowing stated objectives:

To analyze awareness among customers using Net banking service.

To know about the Net Banking service provided by HDFC Bank.

To know the cause why customers are using or not using Net banking service.

To the confidence of the customers of HDFC Bank in using these services.

To study the popularity of the Net banking service among the customers of HDFC Bank

LIMITATIONS OF THE PROJECT

The following are the limitation of the project:-

Some people are not interested in the survey and don’t want to answer the questions.

People coming to the bank don’t want to have a net banking account either due to lack of knowledge or the fear of being hacked.

Limited time.

DATA ANALYSIS & INTERPRETATION

Q.1 Do u use any e-banking services?o yes-80%o No-20% 

yesno

Q.2 Do you think internet banking is convenient?o Yes-75%o No-15%o not sure-10%

yesno not sure

Q-3 what are the reasons for choosing online banking service?o Convenience-15%o To save time-60%o 24 hour access to accounts-20%o Other-5%

conveinenceto save time24 hour accessother

Q-4 which online feature do u use regularly?o Pay bills/mobile recharge-15%o Account enquiry-15%o Fund transfer-35%o Others-35%

paybill/ mo-bile rechargeaccount enquiryfund transferother

Q-5 Do you find easy while operating internet banking facility?o Yes-80%o No -10%o Sometimes-10%

yesNoSometimes

CONCLUSION:-

We can conclude that there are many customers who are aware about the net banking service and are using it and finding it a more beneficial option for conducting transactions rather than coming to the bank and stand in queue, while some are just started using it and finding it more effective and feel satisfied as now they can carry out their things from their comfort zone.

Thank you!