Healthwatch Leeds Stuart Morrison – Community Project Worker

What is Healthwatch?Created by the Health and Social Care Act

2012.

Strengthen the collective voice of people who use health and social care services and members of the public.

• Nationally – Healthwatch England

• Locally – Healthwatch Leeds

What do we do?• We will gather views and experiences

• Promote and support involvement

• Research and evaluation

Influence Impact

Better services

What else does local Healthwatch do?

• Seat on the Health and Well Being Board

• Providing information, advice and signposting

• How to access services

• What services are available

• Choice and control

• Enter and view• Refer issues to Scrutiny Board,

Healthwatch England and the Care Quality Commission.

The Leeds Picture

Who are we?

Volunteers

The Board

Staff Team

Partners `Friends`

What are we doing now?Information, advice and

signposting.

• NHS Complaints Advocacy – LIHCA

• Unhappy about services

• What services are there

• Getting nowhere with other agencies

Recruiting volunteers• Meeting existing and

new volunteers• Out and about at

events• Matching to

opportunities• Training and support

Views and experience• Visiting people in

their communities• Working with

existing groups, networks and organisations.

• Events

Working with organisations• Building

relationships• Regular meetings • Seats on Boards

and Groups• Supporting their

work

Healthwatch Leeds has a legal responsibility to listen and learn from the experiences of children and young people.

Children and Young People

So Far…..

• Part of the Children Leeds Strategic Voice and Influence network

• Small group of young volunteers (16-25)

• Meetings with established young people groups to:

• Identify concerns/issues• Identify joint working• Discuss engagement methods• Not duplicate work

What next?

• Training offered• Drop-in sessions• More volunteers to:

• Collect evidence• Help with branding• Co-produce website• Editorial panels• Decide on actions

Working together

• Engagement with young people

• Access into schools

• Opportunities to work together? Eg Health themed events

• Raising the profile of Healthwatch to children and young people

Thank-you