Highlights

2

(1) At constant rates, unless otherwise stated.(2) ELEMIS sales were consolidated starting Apr 2019. (3) Others include Melvita, Erborian and L'Occitane au Brésil.

FY2019Q4

FY2020Q4

Change 1FY2019

12MFY2020

12MChange 1

Net sales (million €) 340.4 338.0 1,426.9 1,644.1

Growth at reported rates -0.7% +15.2%

Growth at constant rates -1.6% +12.8%

Growth by segment:

Sell-out -8.4% +3.4%

Sell-in +21.3% +41.6%

Same Store Sales Growth 1.8% -2.9% -4.7 pp

Net sales by brand (million €)

L'Occitane en Provence 295.5 261.5 -12.1% 1,247.2 1,295.2 +1.7%

ELEMIS 2 - 35.4 n/a - 165.8 n/a

LimeLife 21.1 19.3 -11.0% 83.8 84.8 -2.7%

Others 3 23.9 21.9 -8.1% 95.9 98.3 +1.1%

L'Occitane en Provence

78.8%

Elemis10.1%

LimeLife5.1%

Others6.0%

USA18.0%

Japan14.1%

China12.0%

UK9.8%

Hong Kong7.6%

France6.3%

Russia3.6%

Brazil3.5%

Taiwan2.5%

Others22.6%

12M Net Sales Breakdown

By Business Segment By GeographyBy Brand

* Others include emerging brands Melvita, Erborian and L'Occitane au Brésil.

*

3

Sell-out

69.2%

Sell-in30.8%

0

100

200

300

400

500

600

700

800

900

1,000

Compstores

Non-compstores & others

Sell-in FX rates

million €

12M FY2019

12M FY2020

-12%

overall sales growth: 15.2%local currency growth: 12.8%

currencies: 2.4%

Contributionto growth (2) :

32% 80%

-3%

+17%+42%

overall sales growth: 15.2%

(1)

4

(1) Others include LimeLife, marketplaces and other service sales. (2) Excluding the impact of foreign currency translation effects.

12M net sales up 12.8% at constant rates(15.2% at reported rates)

0

100

200

300

400

500

France UK USA Brazil Russia

12M FY2019 12M FY2020

1% 54% 28% 1%

+1%

+22%

3%

+3% +9%

Contributionto growth (1) :

+163%

million €

5

(1) Excluding foreign currency translation effects.(2) Excluding ELEMIS, growth in the UK was +1.5% at constant rates.(3) Excluding ELEMIS, growth in the US was -5.5% at constant rates.

12M sales growth by geography – Americas and Europe(at constant rates)

(2)

(3)

0

100

200

300

400

500

Japan Hong Kong China Taiwan Othergeographic

areasFX rates

12M FY2019 12M FY2020

-2% -9% 10% 1% 14%

-2%

-13%

+10%

+4%

+7%

Contributionto growth (1) :

million €

6

12M sales growth by geography – Asia and others(at constant rates)

(1) Excluding foreign currency translation effects.

7

(1) Including own E-commerce

Same store sales growth profile (1)

12M FY2020 compared to 12M FY2019

-0.3%-2.6%

6.9%

-2.7%

2.2% 1.8%

-4.5%

-32.3%

-3.3%

2.9% 2.1%

-2.9%

Japan Hong Kong China Taiwan Othergeographic

areas

Group

12M FY2019 12M FY2020

-2.1% -0.1% 0.0%

5.9% 5.4%

-2.1% -0.3%-5.7% -3.2%

1.5%

France UK USA Brazil Russia

8

COVID-19 – Store closure overview

Week / Geographic area 27-Jan 3-Feb 10-Feb 17-Feb 24-Feb 2-Mar 9-Mar 16-Mar 23-Mar 30-Mar 6-Apr 13-Apr 20-Apr 27-Apr

Japan

Hong Kong

China

Taiwan

Europe

North America

Brazil

Russia

most/all stores closed

some stores closed

shorter opening hours

all stores open

Managing the Impact of COVID-19

• 25% reduction from base compensation for Directors and Senior management

• 25% reduction of dividend for FY2020

• Cost savings in rents and staff costs, discretionary expenditures and capital expenditures

• With roughly €100mn cash on hand, €230mn undrawn revolving credit facility, and additional precautionary liquidity lines, the Group has ample liquidity

• Drive e-commerce operations worldwide

• Implement more stringent protocols in stores and factories to ensure staff and customer safety

• Re-open stores as soon as possible, following guidance from health and government authorities

• Adapt to greater consumer demand for hand hygiene and hand care products

• Maintained pre-financing of 50-80% of cost before harvest for natural ingredient producers

• Postponed some delivery dates to ensure safety of our producers while maintaining their cash flow

• Reassigned some manufacturing facilities to produce hand sanitizer

• Donated 1 million bottles of care products in support of healthcare workers

Community Producers

Financial Flexibility

Staff Safety & Business Continuity

9

10

This document is for information purposes only without any binding effect; in caseof any inaccuracies, incompleteness or inconsistency with other documents, onlythe Company’s latest issued annual or interim report for detailed financials shallprevail and shall be deemed to be the only official document.

The financial information and certain other information presented in a number oftables have been rounded to the nearest whole number or the nearest decimal.Therefore, the sum of the numbers in a column may not conform exactly to thetotal figure given for that column. In addition, certain percentages presented in thetables reflect calculations based upon the underlying information prior to roundingand, accordingly, may not conform exactly to the percentages that would bederived if the relevant calculations were based upon the rounded numbers.

Disclaimer