By: Shaun Dietrich

Catching the eye!

Making Themes for the hotel layout is a drastic change but can make the difference for the Client in their decision of which hotelto stay at.

Such an example is the Hard Rock and the many locations they have acquired over the years.

Paradise can be closer

Make a home away from home. Make the clients feel as if they are in a Wonderland of easy going life. MakingThe customer feel as if reality doesn’t Matter can provide them with relief from the stresses of their daily lives.

Bringing paradise closer to home can create great business success.

Business vs. Pleasure

Be sure to always keep your personal life out of the picture when it comes to you job as a manager. There are many things that everyone is looking for in you, and it can affect others if it is negative. Questioning your Leadership Attitude of both you and employees Your Decision making Clients satisfaction with employees

Think Leisure Put in massage parlors or areas both in and around the hotel .

~This will allow the client to find peace and a literal feeling of relaxation!~

With little to no costto the customer!

Harmony

Be sure to have a spa if capable with the layout of the hotel. With thisimprovement you can provide you clients (more than likely women whomcould be wives or mothers) with a place of serenity away from: • Kids • Husbands • Work• Stress

All being left at the door where they

With little to no costto the customer!

Truly Free

Provide complementary Breakfast .

Allow the customer to have a choice of: • Using the buffet • Having an assortment brought to them in the morning.

Cleanliness

Keeping a clean and pristine hotel will be a pivotal point in the success of the hotel.

Keep the halls clear of clutter Vacuum, Windows, Freshener, Sheets, Plants that either

are alive or fake kept looking new and fresh, pool maintenance kept up.

Finances You as the hotel manager are fully responsible for all

expense incurred by the hotel other than costs caused by the client (damages).

You need to make sure that the money spent by the hotel never exceeds the money coming in. After all you are in the business to bring in profit, not deficit.

Understand that the economy will not always be great and plan you budget accordingly.

Try to always be one step ahead of any financial crisis that could occur. This is key to your competitive edge.

The Hotel Family

Keeping a positive outlook and always allowing yourself to be open to new ideas and changes can provide you and you employees to Have a pleasant work environment Keep a positive attitude Be creative with an open boss Enjoy coming to work