This presentation is the slides from the KaiNexus webinar “How Continuous Improvement Helps the C-Suite Sleep Better.”

You can watch the full webinar here.

• What keeps them up at night? • “Walk a mile in their shoes!” • Link Innovation and Improvement to “Strategy” • Don’t try to sell “Lean” and “CI” as “The right

thing to do!” • Articulate “Impact!” – ROI and Non-Financial • Talk about “Leveraging Talent”

Surv

ival G

row

th

• Remain relevant

• Focus on quality

• Innovate

• Win and retain new customers

• Find and retain good talent

• Manage costs

• Top Line growth – Increase Revenue

• Bottom Line Growth – Increase Profit

• Market Share Growth – Domination

• New Market Penetration

• Focus on Value – Voice of the Customer

• Quality – Job #1

• Stimulate Product Innovation

• Talent – Get it, then leverage it

• Cost Control NOT Cost Cutting

• Relevant “Product” with great value to the customer = Revenue Growth

• Improved Processes drive efficiency and reduce costs = Profit Growth

• Find and retain the Best Talent

– Empower them to drive Product and Process improvement

• It’s about innovation not just improvement

– Challenge your Talent to focus on BOTH

• Leveraging Talent

– Collaboration and Best Practice sharing

• Improve and Innovate

– Create a culture and have it sustain

• Share Success

– Recognize and reward

Brian Dieter

• What Brian said: – Keep it simple

– Avoid jargon

– Get better at getting better

– KaiNexus gave us a framework – sustained improvement

– KaiNexus gave us a push – Do it!!

Video: http://www.kainexus.com/mary-greeley-medical-center

• Keys to Effective C-Suite Communication 1. Ask for an appointment to talk improvement

2. Understand their world – Do your homework!

3. Frame discussion around business impact

4. Explain how it enables company strategy execution

5. Talk about leveraging the company talent

6. Ask for their help to make it sustain – Culture

Upcoming Webinars

KaiNexus Blog

Continuous Improvement eBooks