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How to Comply: 2014 MERS QA Standards

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Page 1: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

How to Comply: 2014 MERS QA Standards

Page 2: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Overview

MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender

records the Mortgage in the public land records and registers the loan information on the MERS System.

After the loan is registered, various rights and

interests can be transferred and tracked in the MERS System throughout the life of the loan.

Page 3: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Member Information

The following information is displayed in the MERS System for each organization: Org ID Company Name Corporate Address Phone & Fax Numbers Corporate Website Address Primary Company (applicable for primary/secondary relationships) FHA Approved Indicator Agency ID(s) Line(s) of Business Contact Information Membership Date

As a Member, you are required to review and update your company’s information at least monthly.

Page 4: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Member Information QA Standards

Review and update Member Information on a monthly basis. Notify MERSCORP Holdings when there is a change to the corporate name, address, phone

number, or fax number using the Company Information Change Request form. Notify the Help Desk if the email for document images and official notices needs to be changed. Assign MERS System User IDs only to individuals employed by the Member. Provide email addresses for the MERS System contacts that are issued by the Member on its

corporate email system for the purpose of business correspondence; personal email addresses are not permitted.

Review user access to the MERS System at least annually to determine if any changes are

necessary based on the employee’s current duties and responsibilities and update user access as necessary to align with his/her current duties and responsibilities.

Disable user access to MERS System upon employee termination or resignation.

Page 5: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Mortgage Identification Number (MIN)

The Mortgage Identification Number (MIN) is an 18-digit number that uniquely identifies a mortgage loan registered on the MERS System. A MIN consists of a three-part, 18-digit string in the following format: Component 1: The seven-digit Organization Identification Number (Org ID) of the Member that generated the MIN. Component 2: A 10-digit Sequence Number assigned by your organization. You can use an internal number that has meaning to your company (e.g. your internal loan number) or you can generate random sequence numbers as long as you never re-use the number. Component 3: A one-digit Check Digit calculated by your organization in using the Mod 10 Weight 2 Algorithm.

2012425 – 0123456789 - 8

Page 6: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MIN Check Digit Calculation

Org ID: 2012425 Sequence No.: 0123456789

2012425 – 0123456789 - 8

2 0 1 2 4 2 5 0 1 2 3 4 5 6 7 8 9 2 x2

1 x2

4 x2

5 x2

1 x2

3 x2

5 x2

7 x2

9 x2

4 2 1+8

0 2 1+6

1+0

1+4

8

4 +0 +2 +2 +9 +2 +0 +0 +2 +2 +7 +4 +1 +6 +5 +8 +8 62

Next Highest Number Ending in 0 70

Minus Sum of Digits - 62

Check Digit 8

Page 7: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Importance of MERS QA Standards

The ability of MERS System Members to sell mortgage loans to each other without recording assignments is contingent on MERS being properly recorded as the Mortgagee in the public land records.

The accuracy of the information entered into the MERS

System affects the ability of MERSCORP Holdings to immediately and correctly identify the party to whom service of process should be directed.

To benefit consumers, and to avoid the possibility of MERS

and MERS System Members being assessed penalties for not having liens released in a timely manner, liens must be released as soon as possible after a loan is paid off.

Page 8: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MERS Expectations

MERSCORP Holdings expects your company to integrate the MERS System Quality Assurance Standards into your everyday business practices.

Additionally, MERS expects you to self-audit your

performance against the QA Standards by developing a quality assurance plan that is designed to meet or exceed the standards.

If you service loans registered on the MERS System, you are

required to file an annual report of the control structure of your organization’s System-to-System reconciliation process, reject/warning report process, and adherence to your organization’s internal MERS System QA Plan.

Page 9: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Key Components of the MERS QA Policy

Quality Assurance (QA) Plan

Annual Report

Data Reconciliation

Monitoring

Page 10: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MERS Quality Assurance Plan

Steps to complete your QA Plan: Access the QA Plan template from members.mersinc.org. Follow the instructions provided in the template to complete

your QA Plan. You cannot submit your QA Plan unless all the required fields are complete.

Submit one QA Plan for each active Org ID. If your organization has developed its own QA Plan, complete

the MERS QA Plan template and email your QA Plan as an addendum to [email protected].

You must review and update your QA Plan at least annually for accuracy and effectiveness.

Page 11: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MERS Annual Report

The Annual Report confirms: Member has in place procedures designed to provide reasonable assurance that it has

submitted to MERSCORP Holdings data for all the MERS System required and conditional reporting fields.

Member has conducted system-to-system reconciliations for all the MERS System required and conditional reporting fields at the required frequency.

Required and conditional fields entered on the MERS System on behalf of the Member match those values in Member’s internal System of Record, and discrepancies and remediation activities necessary to align the two systems are tracked and monitored on aging reports until cleared.

Member has in place procedures designed to provide reasonable assurance that it has conducted daily capture of all reject/warning reports associated with registrations, transfers, and status updates on open-item aging reports.

Member has in place procedures that are designed to provide reasonable assurance of compliance with MERS System Rules and Procedures applicable to Signing Officers.

Member has monitored its performance against Member’s Quality Assurance Plan, has reviewed the plan at least annually for effectiveness, and has revised the plan as necessary.

Your Annual Report is signed by your Executive Sponsor and by your third-party review organization or internal reviewer.

Page 12: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Annual Report Requirements

If your organization is listed on the MERS System as the Servicer of 1,000 or more

MINs as of March 31st of that year, you must use an external, third party review organization. Third party review organizations can be external auditors or third party compliance/consulting organizations.

If your organization is listed on the MERS System as the Servicer of less than 1,000 MINs as of March 31st of that year, you may use an internal reviewer that is not affiliated with the MERS System function of your organization, or you may use an external, third party review organization.

All Members (except Lite Members) who are listed as the Servicer on the MERS System must submit a completed Annual Report.

Include with your submission an explanation of any noted exceptions to the six (6) bulleted requirements on the Annual Report form.

All Members completing the Annual Report must certify that they are conducting system-to-system reconciliations at the required frequency (monthly or quarterly).

Members must submit their completed Annual Report yearly by December 31st. Quality Assurance Plan and Annual Report should be submitted to MERS via email, addressed to: [email protected].

Page 13: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

2014 Annual Report: QA Compliance Form

Annual Report is due by no later than December 31, 2014

Link: https://members.mersinc.org/home#

Page 14: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Data Integrity Requirements

The data on the MERS System must match the corresponding data on your System of Record. Loan Status Borrower Name(s) Social Security or

Tax ID Numbers Property Address

Note Date Note Amount MOM Indicator Property County

Lien Type Owner Occupied Flag Investor Servicer

FHA/VA Case Numbers

Investor Loan Number

Originating Org ID Subservicer

Page 15: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Data Reconciliation QA Standards

Your organization must reconcile certain fields in the MERS System to your System of Record for all active loans at the required frequency: Monthly, if you service 1,000 or more active

registered loans as of March 31st of the current year; Quarterly, if you service under 1,000 active

registered loans as of March 31st of the current year.

Page 16: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MERSCORP Holdings’ Monitoring

Types of Quality Assurance Reviews conducted by MERSCORP Holdings:

Type of Review Selection Criteria

Biennial Data Review Members are selected for a data review because they are currently a Servicer and/or Subservicer for MERS loans.

Document Review Members are selected for a document review for various reasons including Member’s size or if adverse action has occurred by the Member.

On-Site Compliance Review

On-site reviews may occur because of adverse conditions.

Quality Assurance Profile

Members are selected for quality assurance profile generation based on factors including regulatory requirements.

Page 17: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Registration Requirements

You must register a MOM loan on the MERS System

within seven (7) calendar days of the Note Date or Funding Date for refinances or in escrow states, even if you immediately sell it to a non-Member.

You must register a Non-MOM loan on the MERS

System within seven (7) calendar days of the Assignment Date.

If a specific Investor’s requirements are more stringent

than the MERS System requirements, the Investor’s requirements supersede those of the MERS System.

Page 18: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Security Instrument Document Requirements

Approved MERS language used. Correct MIN placed in a visible location on the first

page of the document. SIS Phone Number placed in the “Definitions”

section of the document. Correct address for MERS placed in the “Definitions”

section of the document. Executed Security Instrument promptly sent for

recordation in accordance with state and investor guidelines.

Page 19: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Security Instrument Document Example

Page 20: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

New MERS Rider

Effective October 15, 2014 – Lenders are now required to provide borrowers with the new MERS Rider (Fannie Mae Form 3158) in the states of Washington, Oregon, and Montana.

Page 21: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Registration Reversal

Only the Servicer, Subservicer or Member that originally registered the MIN can perform this process.

If beneficial rights for a MIN have already been

transferred, the registration can only be reversed if the current investor transfers the MIN back to the registering Member.

Page 22: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Transfer of Beneficial Rights

Two types of Investors in the MERS System:

Member Investors: Investors who are MERS System Members. Non-Member Investors: They must be represented on the MERS System with

Org ID 1000002.

Two types of TOB transactions: Option 1: Used only by Option 1 (or Agency) Investors such as Freddie Mac,

Ginnie Mae, and Fannie Mae to claim investor rights on loans transmitted to them. Option 1 transfers require no confirmation and remove any Interim Fund interests from the loan.

Option 2: Used by most MERS System Members. Option 2 transfers require confirmation from the new Investor. They do not remove Interim Funder interests from the loan.

The seller must initiate all Transfer of Beneficial Rights transactions within five (5) calendar days of the Effective Transfer Date.

Page 23: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Transfer of Servicing Rights

Two types of Servicing Rights Transfers Flow Transfer: Those completed 270 or fewer calendar days

after the Note Date. Seasoned Transfer: Occurs more than 270 calendar days after

the Note Date.

The seller must initiate all Transfer of Servicing Rights transactions within five (5) calendar days of the Effective Transfer Date.

Page 24: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

QA Standards for TOB & TOS Transactions

Verify all loans bought or sold were/are set up in a beneficial transfer batch within five calendar days of the Effective Transfer Date.

Verify that the batches for all loans sold during the previous month were accepted by the Investor or confirmed by the Member if the MINs are being purchased prior to the expiration date of the batch.

Verify with the purchaser of any loans sold, the status of any rejected MINs or batches, and if necessary, make any corrections to the batch or MIN level detail to allow acceptance of the transfer by the Investor.

If the purchaser is a Member, validate that the MINs in the transfer batch are correct and accept the MINs or batches prior to the batch expiration date or report any discrepancies to the seller and reject those MINs or batches.

Page 25: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Example Timeline for MERS Compliance

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1 Utah loan closes

and Note is dated 10/01/2014.

2 3 4

5 6

Loan funds.

7 8 9 10 11

12 13 MERS

Registration Deadline.*

14 15 16 17 18

19 20 21 Loan is

purchased by investor.

22 23 24 25

26 TOS/TOB

Transfer Deadline.*

27 28 29 30 31

Page 26: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Deactivations

Loans are deactivated when MERS no longer holds any interest in the Mortgage or an iRegistration is no longer being tracked on the MERS System. Reasons for Deactivation:

Lien Release Default by Servicer Foreclosure Deactivated-Assigned from MERS for Default or Bankruptcy

Page 27: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Foreclosure QA Standards

For MOM and Non-MOM loans, ensure that an Assignment from MERS is prepared, executed, and then promptly sent, in recordable form, for Recordation before foreclosure is initiated.

Change the MIN status to Deactivated-Assigned from MERS for Default or Bankruptcy, for MOM and Non-MOM loans within five (5) calendar days of when the foreclosure is initiated.

If an Assignment from MERS is sent for Recordation, but foreclosure is not initiated and the MIN is still in Active status, the MIN status must be updated to Transfer to Non-MERS Status.

For loans in Pending status, change MIN status to Foreclosure Complete or Foreclosure Reinstated within five (5) calendar days of this action taking place.

Page 28: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Bankruptcy QA Standards

If a borrower files bankruptcy and the Servicer chooses not to file a Proof of Claim or Motion for Relief from Stay, a MIN may stay in an Active status.

If a borrower files bankruptcy and the Servicer chooses to file a Proof of Claim or Motion for Relief from Stay, then: The Servicer must ensure that prior to filing, an Assignment from

MERS is prepared, executed pursuant to its current Corporate Resolution, and then promptly sent, in recordable form, for Recordation at its expense.

Change the MIN status to Deactivated-Assigned from MERS for Default or Bankruptcy for MOM and Non-MOM loans within five (5) calendar days of filing the Proof of Claim or Motion for Relief from Stay.

Page 29: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Paid in Full QA Standards

For MOM and Non-MOM loans:

If the lien release is being signed by MERS, prepare the lien release document with MERS as Mortgagee for signature by a Signing Officer.

Ensure that the MIN and SIS Phone Number are placed correctly on the document, unless that placement does not comply with a local jurisdiction’s recording requirements.

Execute and promptly send for Recordation the lien release document in accordance with MERS System, state and investor guidelines.

For iRegistration loans:

Do not include the MIN, SIS Phone Number, MERS address, or other reference to MERS on documents.

For all loans, change the MIN status to Paid in Full and enter the

Servicer Liquidation Date on the MERS System within five (5) calendar days of payoff of the loan on the Member’s System of Record.

Page 30: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Assumption of Mortgage

A mortgage debt is assumed when the following occurs: A new borrower assumes the outstanding mortgage debt. A new borrower is added to the existing loan obligation. An existing borrower is removed from the loan obligation.

The Servicing Member is responsible for entering the new borrower information on the MERS System. You must complete the Assumption transaction on the MERS System within seven (7) calendar days of its effective date or of the Registration Date, if later.

Page 31: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Reporting QA Standards

The MERS System provides scheduled monthly reports, daily activity-based exception and confirmation reports, and on-request reports. Your organization must check the Reports menu of the MERS System on a daily basis for any new reports. You must also have procedures in place that are designed to provide reasonable assurance that all reject and warning reports are researched and cleared and any new or remaining items are tracked.

Page 32: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MERS System Reports

The MERS System can generate more than 85 different reports, specific to different functions within the MERS System.

Examples of some of the most commonly utilized reports are as follows:

Registration Verification (PF, RA, RF) Registration Rejects & Warnings (PG, RB, RG, RL, AB, MB)

Overdue Transfer of Servicing Rights (SE) Overdue Transfer of Beneficial Rights (BC)

Monthly Billing Statement (LD, LE) MINs for the Same Primary Borrower SSN, Property, and First Lien (RH, RI)

County Unknown Warning (QM) MINs Without Originating Organization (QE)

Page 33: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Corporate Resolution Management System

The business functions supported by the CRMS include the following:

Identification of a Member’s Signing Officers Certification of Signing Officers through the online

Certification Exam Submission of Member requests for new and updated

Corporate Resolutions Submission of Members requests for Signing Authority

Agreements (SSAs) Download of a Member’s Corporate Resolution issued via the

CRMS Completion of the Quarterly Attestation requirement Download of the image of the MERS corporate seal

Page 34: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

CRMS User Roles

Role Description CRMS Manager Role assigned to the individual who is primarily responsible for managing an

Org ID or SAA relationship.

CM Admin An optional role that is assigned to individuals who help manage an Org ID or SAA relationship, but the CMA cannot perform certain critical tasks like submitting a request for a Corporate Resolution or completing the Quarterly Attestation.

Signing Officer Role assigned to the individuals who have been selected for certification and appointment as Signing Officers.

View Only Contact An optional role that is assigned to individuals who need to view information associated with an Org ID or SAA relationship, but do not need to make any changes or submit requests.

Member Signer Role that is assigned to individuals who need to sign an SAA for the Member that is a party to it. A Member Signer is only required for an Org ID that needs to establish an SAA relationship.

Vendor Signer Role that is assigned to individuals who need to sign an SAA for the SAA Vendor that is a party to it. A Vendor Signer is only required for an Org ID that needs to establish an SAA relationship.

Page 35: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

CRMS QA Standards

At least monthly, Members must review their

Corporate Resolution and attached list of Signing Officers to ensure that each is current and accurate. This is an internal check and is separate and apart from the Quarterly Attestation that Members are required to perform in the CRMS.

At least quarterly, Members must complete the

Quarterly Attestation for each Org ID and SAA relationship that they manage in the CRMS.

Page 36: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

MCA Top Findings

1. Approved MOM language and SIS phone number are missing or not in the correct place on the Security Instrument.

2. Servicer and/or Subservicer information cited in the MERS System does not match the lender’s System of Record.

3. Note Date cited in the MERS System does not match the lender’s System of Record and/or the actual Note.

4. Loan is registered more than seven (7) calendar days after the Note Date or Funding Date.

5. Loan was registered prior to closing.

Page 37: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Questions?

Page 38: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

Resources

If you have questions regarding today’s webinar presentation or if you are interested in more information

about MCA’s MERS Audit service, please send an email to:

[email protected]

MERS System: https://www.mersinc.org/ MERS Online: https://www.mersonline.org/merslink/security/logonframe.htm FNMA MERS Rider: https://www.fanniemae.com/content/legal_form/3158.pdf Today’s Slides: http://www.mortgagecomplianceadvisors.com/index.php/news-resources

Page 39: How to Comply: 2014 MERS QA Standards MERS QA Standards . Overview MERS stands for: Mortgage Electronic Registration Systems When MERS is named as the Mortgagee, the lender records

THANK YOU!