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How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD, CDE

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Page 1: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

How to get the Whole Medical World in the Palm of your

Hand

How to get the Whole Medical World in the Palm of your

Hand

Scott Hamstra, MD, National Medical Informatics ConsultantLT Christopher C. Lamer, PharmD, CDE

Scott Hamstra, MD, National Medical Informatics ConsultantLT Christopher C. Lamer, PharmD, CDE

Page 2: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

ObjectivesObjectivesAt the end of this presentation, you will:

• Be able to differentiate and recognize various PDA (personal digital assistant) hardware and operating system technologies available.

• Understand and be able to illustrate how PDA reference information software programs are used in clinical practice and to incorporate PDAs into a variety of practices and work settings.

• Review initial survey data on the use of PDA hardware/software by IHS clinicians and discuss various roles for PDAs throughout the IHS.

• Discuss the advantages and disadvantages of PDAs and appraise necessary resources needed to implement a PDA program.

At the end of this presentation, you will:

• Be able to differentiate and recognize various PDA (personal digital assistant) hardware and operating system technologies available.

• Understand and be able to illustrate how PDA reference information software programs are used in clinical practice and to incorporate PDAs into a variety of practices and work settings.

• Review initial survey data on the use of PDA hardware/software by IHS clinicians and discuss various roles for PDAs throughout the IHS.

• Discuss the advantages and disadvantages of PDAs and appraise necessary resources needed to implement a PDA program.

Page 3: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Evaluation of PDA Effectiveness

PDA vs. PDR vs. InternetEvaluation of PDA Effectiveness

PDA vs. PDR vs. Internet

Page 4: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

The QuestionThe Question

• A 45 year old male comes into the ER complaining of chest pain radiating to his jaw and arm. ECG and lab results confirm a diagnosis of Myocardial Infarction. He weighs 72kg. You decide to use a thrombolytic…

The newest addition to the formulary is TNKase…

• A 45 year old male comes into the ER complaining of chest pain radiating to his jaw and arm. ECG and lab results confirm a diagnosis of Myocardial Infarction. He weighs 72kg. You decide to use a thrombolytic…

The newest addition to the formulary is TNKase…

What dose do you give?

Page 5: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Step 1

Turn on your PDA and select ePocrates by tapping on the icon.

Page 6: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Drugs All

Drug

Drug

Drug

TNKase

Drug

Look Up:_____________tnk

Step 2Write the drug name using graffiti or tap on the ‘abc’ to get a keyboard that you can ‘type’ on using the stylus.

Select TNKase.

Page 7: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Tenecteplase

(IV)

Myocardial infarction, acute

[wt<60kg]

Dose: 30mg IV x 1; Max 50 mg

[wt 60-69kg]

Dose 35mg IV x 1; Max 50mg

[wt 70-79kg]

Dose: 40mg IV x 1; Max: 50 mg

Read answer.

It’s that simple!

Step 3

Page 8: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

The Winner…The Winner…Updated Daily

Easy index

Easy search capabilities

Fast results

Updated Daily

Easy index

Easy search capabilities

Fast results

The Loser….

Updated yearly

Difficult index

Time consuming to flip through pages

Must read passages to find information

The Loser….

Updated yearly

Difficult index

Time consuming to flip through pages

Must read passages to find information

Page 9: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

ePocrates highlighted in the Wall Street Journal as being faster than

the PDR

ePocrates highlighted in the Wall Street Journal as being faster than

the PDR "The study, published in the most recent Journal of the American Medical Informatics Association, indicated that 50% of ePocrates physicians who were surveyed reported that the devices and guide prevent one to two errors a week, and help doctors keep track of the constant barrage of new drugs and changing treatment guidelines. The study also showed that doctors can look up drug information much faster using ePocrates than with traditional sources such as the Physicians' Desk Reference; 60% of physicians surveyed reported that it took them 10 seconds or less to find information using ePocrates compared with one to five minutes for traditional methods."

Page 10: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Anatomy and Physiology of the PDA

(Personal Digital Assistant)

Anatomy and Physiology of the PDA

(Personal Digital Assistant)

Page 11: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Palm OS and Windows CEPalm OS and Windows CE

Page 12: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Palm and HandspringPalm and Handspring

Page 13: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Clinical ApplicationsClinical Applications

• ePocrates• ePocrates QID• Tarascon• ePharmacopoeia• ACLS2000• 5-Minute Clinical

Consult• BMI Calculator• Mobile Micromedex• Shots 2002

• ePocrates• ePocrates QID• Tarascon• ePharmacopoeia• ACLS2000• 5-Minute Clinical

Consult• BMI Calculator• Mobile Micromedex• Shots 2002

• Lexi Comp• MedCalc• Pregnancy Wheel• Do-in• Growth Rates• MedRules• Obesity Calculator• ATP III

Page 14: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

EpocratesEpocrates

Page 15: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Updatable DailyUpdatable Daily

• Hot sync PDA daily to obtain the latest up-to-date medication information

• PDR is updated yearly

• Hot sync PDA daily to obtain the latest up-to-date medication information

• PDR is updated yearly

Page 16: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Searchable by class or drugSearchable by class or drug

Page 17: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Adult Dosing, Pediatric Dosing, Contraindications, Cautions…Adult Dosing, Pediatric Dosing, Contraindications, Cautions…

Page 18: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Drug InteractionsDrug Interactions

Page 19: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Adverse ReactionsAdverse Reactions

Page 20: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Cost & Other InformationCost & Other Information

Page 21: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Multi-CheckMulti-Check

Page 22: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Customizable NotesCustomizable Notes

Page 23: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Non-Clinical ApplicationsNon-Clinical Applications

• Address Book• Calendar

– Date book– Appointments– Reminders– Alarms

• Calculator• Memo pad• To do list• Mail• Expense Log

• Address Book• Calendar

– Date book– Appointments– Reminders– Alarms

• Calculator• Memo pad• To do list• Mail• Expense Log

Page 24: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDA use in the IHS PDA use in the IHS

Cherokee

Warm Springs

White River

Others…

Page 25: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDA SurveysPDA Surveys

• Provided to assess the use of PDAs in the Indian Health Service– Looked at:

• PDA device used• Software used• Likes / Dislikes• Problems

– Preliminary results are coming in…– A second survey will be released in ~6 mos

• Provided to assess the use of PDAs in the Indian Health Service– Looked at:

• PDA device used• Software used• Likes / Dislikes• Problems

– Preliminary results are coming in…– A second survey will be released in ~6 mos

Page 26: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Survey ResultsSurvey Results

• Major uses:

– Address Book

– Treatment Algorithms

• Satisfaction 33 yes vs. 3 OK

• Most used clinical applications

– ePocrates (Rx and QID)

– 5 Minute Clinical Consult

• Major uses:

– Address Book

– Treatment Algorithms

• Satisfaction 33 yes vs. 3 OK

• Most used clinical applications

– ePocrates (Rx and QID)

– 5 Minute Clinical Consult

Page 27: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Survey ResultsSurvey Results

• Benefits– Availability and accessibility of data– Easy to document information (coding)– Access to drug information– Faster than the internet– “indispensable”– Time saving– Easy to use– Keeps you organized

• Benefits– Availability and accessibility of data– Easy to document information (coding)– Access to drug information– Faster than the internet– “indispensable”– Time saving– Easy to use– Keeps you organized

Page 28: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Survey ResultsSurvey Results

• Problems

– Transmission difficulties – ‘hot syncing’

– Permission to use PDA software at work

– Battery life

– Difficulty writing with graffiti

– Limited memory

– Hard to carry – ‘clunky’

– Screen too small

• Problems

– Transmission difficulties – ‘hot syncing’

– Permission to use PDA software at work

– Battery life

– Difficulty writing with graffiti

– Limited memory

– Hard to carry – ‘clunky’

– Screen too small

Page 29: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

National SurveysNational Surveys

“in a survey of physicians using (ePocrates) qRx, a set of knowledge resources available on a PDA found that:– 60% used qRX more than twice a day– 81% report improved drug-related decisions– 46% report three or more drug decisions per

week were affected– 71% report improved inpatient efficiency– 69% report improved outpatient efficiency”

– Rothschild (Journal of Healthcare Information Management

“in a survey of physicians using (ePocrates) qRx, a set of knowledge resources available on a PDA found that:– 60% used qRX more than twice a day– 81% report improved drug-related decisions– 46% report three or more drug decisions per

week were affected– 71% report improved inpatient efficiency– 69% report improved outpatient efficiency”

– Rothschild (Journal of Healthcare Information Management

Page 30: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Purpose“There are too many codes to remember them all!”

• PDAs serve as a database containing patient education codes

– To determine if PDAs would:• Increase the documentation of patient education on

patient medical records• Increase provider accessibility to medication

information• Increase provider satisfaction

Purpose“There are too many codes to remember them all!”

• PDAs serve as a database containing patient education codes

– To determine if PDAs would:• Increase the documentation of patient education on

patient medical records• Increase provider accessibility to medication

information• Increase provider satisfaction

Page 31: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Background• A proposal was submitted to the National Patient

Education Program (Mary Wachacha) requesting PDAs to increase documentation of patient education.

• Approval for a pilot project of 15 PDAs was granted

– Cost per PDA $ 299.00

– Total Cost $ 4,485.00

Background• A proposal was submitted to the National Patient

Education Program (Mary Wachacha) requesting PDAs to increase documentation of patient education.

• Approval for a pilot project of 15 PDAs was granted

– Cost per PDA $ 299.00

– Total Cost $ 4,485.00

Page 32: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Methods• Handspring Visor Prisms were purchased:

– Competitive pricing in relation to Palm Handhelds.– Less expensive than Windows CE based PDAs. – Springboard Module Expansion slot makes

exploration of various uses, functions, and upgradeability possible.

– Color handhelds had not yet been evaluated by the National IHS PDA Initiative.

– Computer operations ordered it.

Methods• Handspring Visor Prisms were purchased:

– Competitive pricing in relation to Palm Handhelds.– Less expensive than Windows CE based PDAs. – Springboard Module Expansion slot makes

exploration of various uses, functions, and upgradeability possible.

– Color handhelds had not yet been evaluated by the National IHS PDA Initiative.

– Computer operations ordered it.

Page 33: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

• A variety of applications suited to the provision of health care were added to the PDAs:– Epocrates– Epocrates ID– Medcalc– NHLBI guidelines (COPD, Asthma, ATP III (lipids), Obesity)– Pregnancy Wheel– Growth Charts

• PDA users were encouraged to become

familiar with their various applications.

• A variety of applications suited to the provision of health care were added to the PDAs:– Epocrates– Epocrates ID– Medcalc– NHLBI guidelines (COPD, Asthma, ATP III (lipids), Obesity)– Pregnancy Wheel– Growth Charts

• PDA users were encouraged to become

familiar with their various applications.

Page 34: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

• Various database and document applications were evaluated to add patient education codes to the PDAs.

• Quickoffice was obtained through additional funding from the National IHS Palm Initiative program.

• Quickoffice is a productivity suite that allows PDA users to import Microsoft Word and Excel documents onto their PDAs.

• Quickoffice enabled an easy solution to adding

the Patient Education Codes to PDAs and by

providing a simple means to add/update

the codes.

• Various database and document applications were evaluated to add patient education codes to the PDAs.

• Quickoffice was obtained through additional funding from the National IHS Palm Initiative program.

• Quickoffice is a productivity suite that allows PDA users to import Microsoft Word and Excel documents onto their PDAs.

• Quickoffice enabled an easy solution to adding

the Patient Education Codes to PDAs and by

providing a simple means to add/update

the codes.

Page 35: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Design • 15 PDAs were distributed to clinical staff including

MDs, PACs, and FNPs.

• PDAs were checked in by computer operations and approved software was “loaded” on.

• PDAs were distributed and utilized for a number of weeks.

Design • 15 PDAs were distributed to clinical staff including

MDs, PACs, and FNPs.

• PDAs were checked in by computer operations and approved software was “loaded” on.

• PDAs were distributed and utilized for a number of weeks.

Page 36: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

• After a break in time, PDAs began to require Hot-Syncing to maintain up-to-date medication information.

• Some difficulties arose– Problems hot-syncing - notably with ePocrates

• ePocrates had to be loaded on each computer individually for auto-update to work appropriately. Batch loading was not productive.

• ePocrates was reinstalled on problem PDAs and no further problems arose.

• Quickoffice was installed on all (most) PDAs by Computer Operations.

• After a break in time, PDAs began to require Hot-Syncing to maintain up-to-date medication information.

• Some difficulties arose– Problems hot-syncing - notably with ePocrates

• ePocrates had to be loaded on each computer individually for auto-update to work appropriately. Batch loading was not productive.

• ePocrates was reinstalled on problem PDAs and no further problems arose.

• Quickoffice was installed on all (most) PDAs by Computer Operations.

Page 37: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Measures• A primary survey was distributed to all clinical staff

who utilized a PDA in the course of their work (15 providers who received PDAs and 4 pharmacists who are using PDAs).

• Patient education “hits” were recorded in the Resource Patient Management System, (RPMS), database

Measures• A primary survey was distributed to all clinical staff

who utilized a PDA in the course of their work (15 providers who received PDAs and 4 pharmacists who are using PDAs).

• Patient education “hits” were recorded in the Resource Patient Management System, (RPMS), database

Page 38: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

Initial Results• Of the 13 returned surveys, 12 responders stated that

they were familiar with the IHS patient education codes and one responder was not.

• 13 (100%) of responders have used the patient education codes in the past.

• 10 responders stated that they had access to a computer with Quickoffice installed

• 9 have Quickoffice Patient Education codes installed on their PDAs.– 3 responders installed the codes from a CD– 1 responder installed the codes from the hard drive– 5 responders installed the codes through ‘beaming’

Initial Results• Of the 13 returned surveys, 12 responders stated that

they were familiar with the IHS patient education codes and one responder was not.

• 13 (100%) of responders have used the patient education codes in the past.

• 10 responders stated that they had access to a computer with Quickoffice installed

• 9 have Quickoffice Patient Education codes installed on their PDAs.– 3 responders installed the codes from a CD– 1 responder installed the codes from the hard drive– 5 responders installed the codes through ‘beaming’

Page 39: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

• The PDA codes are used:– More than twice daily 3– Once a day 1– A few times a week 2– A few times a month 1– Never 4

• The PDA education codes are used to:– Look up education codes 5– Increase documentation 5– See if an education code exists 4– Find more education codes 3– Not familiar with the education codes 3– Do not use patient education codes 1

• The PDA codes are used:– More than twice daily 3– Once a day 1– A few times a week 2– A few times a month 1– Never 4

• The PDA education codes are used to:– Look up education codes 5– Increase documentation 5– See if an education code exists 4– Find more education codes 3– Not familiar with the education codes 3– Do not use patient education codes 1

Page 40: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

• Were the codes clinically helpful?Yes 10 No 1

Have the codes increased your documentation?

Yes 7 No 0

What other applications help to increase patient education documentation?

ePocrates 12

Tarascon 5

Shots 2002 4

Micromedex 1

5 MCC 5

• Were the codes clinically helpful?Yes 10 No 1

Have the codes increased your documentation?

Yes 7 No 0

What other applications help to increase patient education documentation?

ePocrates 12

Tarascon 5

Shots 2002 4

Micromedex 1

5 MCC 5

Page 41: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

PDAs and Patient EducationPDAs and Patient Education

• Patient Education ‘HITS’

– 2000 12,607 patient ed hits– 2001 21,336 patient ed hits– 2002 8,888 hits for the first quarter

anticipated 35,552 hits

Why are they increasing??PDAs, PCC+, Yellow tab cheat sheets, nagging…

• Patient Education ‘HITS’

– 2000 12,607 patient ed hits– 2001 21,336 patient ed hits– 2002 8,888 hits for the first quarter

anticipated 35,552 hits

Why are they increasing??PDAs, PCC+, Yellow tab cheat sheets, nagging…

Page 42: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Patient ConfidentialityPatient Confidentiality

HIPPA

Warm Springs’ Policy

Page 43: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

Setting up a PDA ProgramSetting up a PDA Program

• Some PDA Issues to consider– Hardware issues

• Costs– PDA – which one? Expandability? OS? Memory? Color?

– Cradle uniformity

– Warrenties – broken or lost PDAs

• Software Issues– Clinical and non-clinical – which ones to use?

– Who pays for it? User or I/T/U

– Who installs it?

– Training – by whom? Group or one-on-one?

– Personnel issues• Computer specialists for installation, troubleshooting

• Some PDA Issues to consider– Hardware issues

• Costs– PDA – which one? Expandability? OS? Memory? Color?

– Cradle uniformity

– Warrenties – broken or lost PDAs

• Software Issues– Clinical and non-clinical – which ones to use?

– Who pays for it? User or I/T/U

– Who installs it?

– Training – by whom? Group or one-on-one?

– Personnel issues• Computer specialists for installation, troubleshooting

Page 44: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

ITSC Home PageITSC Home Page

home.IHS.gov/ITSC-CIO/index.asphome.IHS.gov/ITSC-CIO/index.asp

www.ihs.gov/CIO/InfoTech_index.aspwww.ihs.gov/CIO/InfoTech_index.asp

Page 45: How to get the Whole Medical World in the Palm of your Hand Scott Hamstra, MD, National Medical Informatics Consultant LT Christopher C. Lamer, PharmD,

ConclusionsConclusions

Questions?