hp designjet 700, 750c, 750c plus, and 755cm … · service manual hp designjet 700, hp designjet...

Service Manual

HP DesignJet 700,HP DesignJet 750C,HP DesignJet 750C Plus andHP DesignJet 755CMPlotters/Printers

For HP Internal Use Only

Copyright Hewlett-Packard Company 1996

This document containsproprietary information that isprotected by copyright. Allrights are reserved. No part ofthis document may bephotocopied, reproduced, ortranslated into anotherlanguage without the priorwritten consent of Hewlett-Packard Company.

HP internal order numberC4705-90000Second edition, August 1996Printed in U.S.A.

Warranty

The information contained inthis document is subject tochange without notice.

Hewlett-Packard makes nowarranty of any kind withregard to this material,including, but not limited to,the implied warranties ofmerchantability and fitnessfor a particular purpose.

Hewlett-Packard shall not beliable for errors containedherein or for incidental orconsequential damages inconnection with the furnishing,performance, or use of thismaterial.

WARNING

The procedures described inthis manual are to beperformed by HP-qualifiedservice personnel only.

Electrical Shock Hazard

Serious shock hazard leadingto death or injury may result ifyou do not take the followingprecautions:

Ensure that the ac poweroutlet (mains) has aprotective earth (ground)terminal.

Disconnect the plotter fromthe power source prior toperforming anymaintenance.

Prevent water or otherliquids from running ontoelectrical components orcircuits, or through openingsin the enclosure.

Electrostatic Discharge

Refer to the beginning ofChapter 6 of this manual, forprecautions you should take toprevent damage to the plottercircuits from electrostaticdischarge.

Safety Symbols

General definitions of safetysymbols are givenimmediately after the table ofcontents.

Learning Products, Barcelona Division

Hewlett-Packard Española, S.A.Avda. Graells, 50108190 Sant Cugat del VallèsSpain

Service Manual

HP DesignJet 700HP DesignJet 750CHP DesignJet 750C Plus andHP DesignJet 755CMPlotters/Printers

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General Definition of Safety Symbols

International caution symbol (refer to manual): the product ismarked with this symbol when it is necessary for the user to refer to the instruction manual in order to protect against damage to theinstrument.

Indicates dangerous voltage (terminals fed from the interior byvoltage exceeding 1000 volts must also be marked).

Protective conductor terminal. For protection against electricalshock in case of a fault. Used with field wiring terminals toindicate the terminal that must be connected to ground beforeoperating equipment.

Low-noise or noiseless, clean ground (earth) terminal. Used for asignal common, as well as providing protection against electricalshock in case of a fault. A terminal marked with this symbol mustbe connected to ground in the manner described in the installation(operating) manual, and before operating the equipment.

Frame or chassis terminal. A connection to the frame (chassis) of the equipment, which normally includes all exposed metal.

Alternating current

Direct current

Alternating or direct current

The WARNING sign denotes a hazard. It calls attention to aprocedure, practice, or the like, which, if not correctly performedor adhered to, could result in personal injury.

The CAUTION sign denotes a hazard. It calls attention to anoperating procedure, practice, or the like, which, if not correctlyperformed or adhered to, could result in damage to or destructionof part or all of the product.

Take care not to cut yourself on the encoder strip inside the plotter.

1-2 Product Information C4705-90000

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Plot/Print Quality Monochrome Color

Fast 300 x 300 dpi 300 x 300 dpi, dot depleted

Normal 600 x 600 dpi 300 x 300 dpi

Best 600 x 600 dpi 300 x 300 dpi

(But 600 x 600 dpi for black withHP RTL)

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Plot/Print Quality Monochrome Color

Fast 300 x 300 dpi 300 x 300 dpi, dot depleted

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Plot/Print Quality Monochrome

Fast 300 x 300 dpi

Normal 600 x 600 dpi

Best 600 x 600 dpi

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Monochrome Plotting Color Plotting

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HP single-matte polyester film

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1-5 Product InformationC4705-90000

D/A1-size plotters E/A0-size plotters

ANSI A, B, C, D A, B, C, D, E

ISO A4, A3, A2, A1 A4, A3, A2, A1, A0

Metric Oversize A2, A1 A2, A1, A0

Architectural C, D C, D, E, E1

JIS A4, A3, A2, A1B4, B3, B2

A4, A3, A2, A1, A0B4, B3, B2, B1, B0

210 – 625 mm

8.3 – 24.6 in

210

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25 m

m

8.3

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in

210 – 917 mm

8.3 – 36.1 in

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210

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plottersE/A0-sizeplotters

portrait

17 m

m17

mm

5 mm

17 m

m17

mm

5 mmlandscape

17 mm = 0.67 in5 mm = 0.2 in

5 mm

5 mm

All measurements +/– 2mm (0.08 in)


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2-2 Site Planning and Requirements C4705-90000

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Power Requirements

Source Voltage Requirements:

Normal Operating Range:

Frequency:

Voltage Max current (rms)

100 V ac 1.40 A120 V ac 1.17 A220 V ac 0.64 A240 V ac 0.60 A

90 to 264 V ac

47-63 Hz

Consumption: 140 watts maximum

W A R N I N G # ! ! " " ! ! % !$ $ ! $ !

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Site Planning and RequirementsC4705-90000 2-3

Environmental Specifications

TemperatureStorageOperatingOptimal Operating

–40 to +70 C (–40 to +158 F)0 to +55 C (+32 to +131 F)+15 to +30 C (+59 to +86 F)

Relative Humidity (Operating) 20 to 80 % RH

Operating environment:

Plotter/Printer

With cartridges and media:

Optimal print quality and mediahandling:

Temperature Relative Humidity

0 to 55C (32 to 131F) 5-95%

15 to 35C (59 to 95F) 20-80%

15 to 30C (59 to 86F) 20-80%

Storage environment:

Plotter/media

Cartridges

Temperature Relative Humidity

–40 to +70C (–40 to +158F) 20-80%

–40 to +60C (–40 to +140F) 20-90%

Acoustics:*

Operating

Idle

Sound Pressure Sound Power

54 dB (A) 6.5 bels (A)

< 20 dB (A) < 3.6 bels (A)

Plotter Dimensions and Weight

Plotter Model: E/A0-size plotters D/A1-size plotters

Height (window closed)DepthLength

Weight

1200 mm (47.3 in) 1200 mm (47.3 in)675 mm (26.6 in) 675 mm (26.6 in)1370 mm (54 in) 1072 mm (42.2 in)

42 kg (93 lbs) 32 kg (71 lbs)

2-4 Site Planning and Requirements C4705-90000

3-2 Installation and Configuration C4705-90000

If the shipping container shows signs of damage, retain it until you have checked the contents of theshipment and verified the performance of the plotter.

The capitals included in the frames correspond to the following plotters:D: DesignJet 700, 750C and 750C Plus (D/A1)E: DesignJet 700, 750C and 750C Plus (E/A0)CM: 755CM (E/A0)

3-3 Installation and ConfigurationC4705-90000


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Display section

Plotting mode keysAction keys

Status lights


Installation and ConfigurationC4705-90000 3-11

Display section

Plotting mode keys

Status lights

Action keys

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4-2 Preventive Maintenance C4705-90000

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Number of plots: 20, 000Number of carriage cycles: 4,500,000

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Number of plotsNumber of carriage cycles

Preventive MaintenanceC4705-90000 4-3

The drive roller cleaning procedure should be performed onlyby HP trained personnel: otherwise personal injury may occur.

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SERVICE TESTS22 X Motion control

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Preventive MaintenanceC4705-90000 4-5

! ! !

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Service station assembly C3195-60162Spittoon assembly C3195-600027Y-axis motor C3195-60112(Includes anti-static cloth and Isopropyl alcohol)Encoder D/A1 C4713-60098Encoder E/A0 C4714-60098Lubricant 6040-0855

# '$ !

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The most important parts to keep clean are the upper and internal sides of the rods.

Service Station "

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5-2 Functional Overview C4705-90000

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Functional OverviewC4705-90000 5-3

Electronics Block Diagram

MEDIA SENSOR

PINCH WHEEL

SENSOR

X–AXIS

ENCODER

FRONT PANEL

MAIN BOARD

MIO CARD

X–AXIS

MOTOR

Y-AXIS

MOTOR

ÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏÏ

CARRIAGE BOARD

PRIMERSTEPPER

DROP

DETECTOR

PRIMER

SENSOR

POWER

SUPPLY

FAN

BITRONICS RS-232-C

MOTOR

BAILSTEPPERMOTOR

WIPERSTEPPERMOTOR

SENSOR


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6-2 Removal and Replacement C4705-90000

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Cluster gear


! $ ! $

! "" $

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! ! $

! ! $

! $ # $

! $

! $

! $

! # $

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! " $

$

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$ ! " $ #

Tx 20

Tx 15


Tx 10


1

2 3

1

23

Tx 20


Tx 15


"

"

! "

"

" !

! "

Upper screw

Upper screw

Wedge screw

Cutter-enclosure assembly

Tx 15


!! #

#

#

#

" #

" #

# " #

" "

Media Diverter

Media Director


" " $ %

! % " $ #

% " $ %

%! # $ ! ! %# ! # #

$ ! ! #

Rear wire linkFront wire link

Cam journal


Pinch-arm assembly

Bushing

Spring

Pinch-arm assembly


7-2 Calibrations C4705-90000

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CalibrationsC4705-90000 7-3

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Certain plotter failures that can occur will prevent the plotter from reaching the “STATUS /Ready for Media” state. If one of these problems occurs, switch the plotter OFF. Press and holddown the ENTER and the UP ARROW buttons while switching the plotter ON. This will allowaccess to the service tests.

# $ # " $!

# # $!

#

" #

If no button is pressed for 1.5 minutes, the front panel will return to the “Status” menu.

In some cases a quick press of a button may not be recognized by the processor. When pressing abutton, be sure to press it deliberately and all the way to the bottom of its travel.

If the plotter hangs up during a test, switch the plotter OFF and restart at step 1 again.

In some cases the plotter may revert to the “STATUS” message upon exiting a test. To return tothe service menu, perform the above steps.


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Make sure that bond or coated media is loaded before performing the line sensor calibration.

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The # sign will be a number which corresponds to the intensity of the LED light which will varyfor different types of media. The normal range of this number should be between 0 and 56.

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Remove any media already loaded into the plotter before performing the calibration.

Place a sheet of polyester film over the top of the plotter for approximately 10 minutes to let itstabilize to the environmental conditions. Use a sheet approximately 24 x 36 inches (61 x 91 cms).Roll media may also be used. When using polyester film, load it with the matte(dull) side down.

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Load arrow edgeprint side down

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8-2 Troubleshooting C4705-90000

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If any of the color cartridges is not detected, the plotter is set to monochrome mode (onlyapplicable to DesignJets 750C, 750C Plus and 755CM).

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TroubleshootingC4705-90000 8-3

Power-on

Self-test

Sproc-ASIC (Sibis)

communication EEROM Test

Ortho wiper initialization

Window sensor

Initialize Y-axis

Fibis comm.

Carriage Cproc. comm.

Scondor test

Communication

Main carriage

Primer

Cartridge voltage setting:

TTOE & BPW

calibration if required

Drop detector

- Test signal

- Calibration

Check Pinch-arm &

Media sensor

Mark positioning

calibration if required

Media loadingCartridge alignment

if required

Ready to plot

Memory tests:

- ROM

- RAM

- Swath RAM

- RAM SIMMs

(Test cancelledwhen other testscomplete)

Firmware Test


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Message Error/Action

Alignment errorContinue

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),% '% #!%$%+ ' 2

Calibrate errorContinue

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Edge not foundReload media

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Load errorRemove media

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Lower lever tocontinue

#-) &% + )! + *! & + '#&++) .* #!+ . !# + '#&++) .* ,*0

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MispositionedReload roll

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MispositionedReload sheet

* ) #)&%)*%$ #%, * )* $ ("% * -* *(* $% #%( *$ $) # (%# * &(%(*"$ %$ * $*(/ &"*$

MIO data error #%+"( $*( ) %$+( $%((*"/ ()) * +**%$ *% "( * #)) (%# * (%$*0&$" )&"/

! * %$+(*%$ )**$)

MIO errorComm. break

"%- % * (%# * &&"*%$ )%*-( *% * &"%**(-) &(#*+("/ )*%&& %( .#&" / )-*$ *%#&+*( %( "" % * * -) )$* ()) * +**%$ *% "( * #)) (%# * (%$*0&$" )&"/

MIO errorHandshake

#%+"( $*( ) %$+( $%((*"/ ()) * +**%$ *% "( * #)) (%# * (%$* &$" )&"/ ! * $)! )**$) %$ * (%$* &$" $ *(-( %$+(*%$ $ $ * &&"*%$ )%*-(%$+(*%$ +)* * )**$) $ * &&"*%$ )%*-(%$+(*%$ ) ('+( *% $)+( %#&*"*/

You cannot change the handshake setting in the plotters front panel.

Out of memoryData was lost

+(($* &"%* ) *%% "( %( * &"%**() +(*%$" ##%(/ #+)* $)*"" *% &"%* (-$

Remove mediaLower lever

$ **#&* *% "% # -) # -" * # "% ",(* * (* % * &"%**( -) () #%, * # "%-(* ",( $ ("% # -* * ",( %-$



Roll misalignedReload roll

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RS-232 errorBaud, parity

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RS-232 errorHandshake

33 !&,* !+ '&!-* !&'**,$1 *++ , -,,'& ,' $* , %++ *'% , *'&, (&$ !+($1 # , &+ # +,,!&+ !& , (($!,!'& +',/*'&!-*,!'& "-+, , +,,!&+ !& , +',/* (($!,!'&'&!-*,!'& + *)-!* ,' &+-* '%(,!!$!,1

You cannot change the handshake setting in the plotters front panel.

Service pensContinue

& #!& !+ & & **'* + & ,, *++ , -,,'& ! 1'- /&, ,' +*.! , *,*!+ *($'* *+, *++ , -,,'& ! 1'- /&, ,''&,!&- /!, '-, +*.!!& , (&+

& #!& !+ & '& ' , *,*!+ !+ '.* ,($ , *,*!

Servo ProcessorInitialized

!*%/* !+ &', *'&!2 ($ , ,!$+ ( 3 &'* *($ , %!& ,!$+ ( 3



Sheet misalignedReload sheet

+ $ * *". $&- + % )#& + *& ++ + ) + % #& %+& + '#&++) * # % . + + ')&)+# % &% + %+)0 '#+% " *,) ++ + # % **+) +

Switch power offCheck cartridge path

*)-& *,+&.% * &,)) % + 1/ * )+) )) %%&+ $&- '#&++) $0 !$$ . +$ . + + '#&++) " + '% '+ % #) %**)0

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Switch power offCheck media path

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System error

XXXXXX

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$% % & + ))&) &* * /'# % &% ' 1

Wrong CartridgeType

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' 1


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'# *

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% !%*( *)*!#+(

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&-)2-" "--+- -"(/"! &*)+./ .". /+ /%" +./ -&,/,-+ ".. 3 1(0". 5 %"3

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3 ".. #-& /&+* &* ,"* ,,&*$ ..")(4

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%" '-",( " /%" )&* ,$" 5

%" -! !+". *+/.0,,+-/ /%" ,-+/+ +(-!. 2&/% 1"-.&+* +- "(+2 * *+/ " 0."! 2&/% /%&.,(+//"-

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*./(( /%" (/"./ 1"-.&+* +# /%" -!

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! )&"*/ /"),"-/0-"-"!

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",( " /%" --&$"

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",( " /%" -/-&!$".

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!# ! !

$ % !!

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(&.0"! ! #" #+.0%" ,"* 3/ 0++ (.$"%" (+ 0&+* +# 0%" ,"*3/ #+1*! !1.&*$ !.+,!"0" 0&+* (&.0&+* 10 3/*+0 &* 0%" +.." 0 (+ 0&+*."(0&2" 0+ 0%" !.+, !"0" 0/"*/+.

4 "//&2" *+&/" +* 0%" /1,,(5 )5 " 1/&*$ 0%"/"*/&0&2" !.+, !"0" 0&+* &. 1&0.5 0+ /"*/" !.+,/ 0%0." *+0 0%"."

",( " 0%" .0.&!$"

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") (%&) ** +( $&%-( %$

! %( $% ) %$ * " $ ,%"*

(%(# * (%& ** " (* %$

& /

+)) ")% $"+

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$ %+)* "". $% ). $, (%$#$*

# $

$ % * (%& ** %$((%() ) %+(( / %(+( $ * (%& ** %$ $%(%& -) **

$ ! $ ) )* *%

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& /

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(%(# * (%& **%(%&$ )$)%(*)* & /

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& /

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$ & /


&"+& &&$& %$&( ( &&$& ($ ( '%$#'#(& $& ( #&'( )%%$&( '(( # ( $!!$+ # #$&"( $#

( $"%!( &&$& #)"&

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%!$( ! +& ( &&$& '$)&&

( $#! $""#(' $)( ()' ( '(( # (

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' ( %!$((& )' # ( !('( &"+& &* ' $#

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&* $# )&( $# %!$( % -

)&&#( $# )&( $# '( % -

'$(+& %%! ( $# ()'($"& ' )' # #" *&' $# (

' ( %&$!" &%&$) ! , ,$)

( $#! $""#(' $)( ()' ( '(( # (

$'( & %( &&$& %$&( ( &&$& ($ ( '%$#'#(& $& ( #&'( )%%$&( '(( # ( $!!$+ # #$&"( $#

( $"%!( &&$& #)"&

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%!$( ! +& ( &&$& '$)&&

( $#! $""#(' $)( ()' ( '(( # (


*.# +,+

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)! 2

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%* (-',*+ )! 2

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(% 1) )! 2

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)! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( "$ # ," * #+ )*+', ' .*# 1 #,+ -',#('%#,1

#' )! 2

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#'2**#! (& )! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( "$ %% #*-#,+ #'.(%. #' (&&-'#,#'! ,/' ,"&#' ' ," **#!

**#! )! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( "$ ," #',*'% #*-#,+ ( ," **#!

"*&% (',*(% )! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( .*# 1 ," -',#('%#,1 ( ," +'+ *+#+,(*+ ' '1++(#, %,*('#+

)! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( %#*, ," "*&% -*'2' '*!1 (* " *,*#!

' (',#'-#,1 )! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( "$ (* )*()* #',*('',#(' ,/' ," *,*#!+' ," **#!

' )! 2

" )-*)(+ ( ,"#+ ,+, #+ ,( "$ ," )' ' ," *+#+,' .%-+


(22% +#'- ,- )! 3

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('( %(- )! 3

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(%(+ %(- )! 3

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+ #%% %(- )! 3

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' (22% -- )! 3

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+() --(+ )! 3

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"$ -" -,- ,#!'%

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! -- )! 3

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' %#!'&'- )! 3

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+-"( #)+ )! 3

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+#&+ ,- )! 3

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"$ # -" )+#&+ ,',(+ ' #'#-#%#2 -" )+#&+ &(-(+

+# 1 -" #%#-1 ( -" )+#&+ -( ,%- #'#/#.% +-+#!, ' -( )+#& -"&

(-#(' ('-+(% )! 3

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+$ (,#-#(' )! 3

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/ - ( ' ) %$ & /

&*'&%( % ) ( )() ( )% ! ) .$# ' ) %$ %$ ) /- ( ( $ ) %'')'$

/)) ' ) %$ & /

&*'&%( % ) ( )() ( )% ! ) ()) ' ) %$ % ) '' ((#". ) '$)&%() %$( "%$ ) /- (

/ - ( $%' & /

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*))' & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) *))'

" )&&' & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) " ()&&' #%)%'

$(%' & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) # ($(%' , ) %' , )%*)#

$%, $(%' & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) , $%, ($(%'

$," $(%' & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) & $," ($(%'

*))%$ () & /

&*'&%( % ) ( )() ( )% +' . ) %&') %$ % ) '%$)/&$" *))%$(


Certain plotter failures that can occur will prevent the plotter from reaching the “STATUS /Ready for Media” state. If one of these problems occurs, switch the plotter OFF. Press and holddown the ENTER and the UP ARROW buttons while switching the plotter ON. This will allowaccess to the service tests.

! !

!

If no button is pressed for 1.5 minutes, the front panel will return to the “Status” menu.

In some cases a quick press of a button may not be recognized by the processor. When pressing abutton, be sure to press it deliberately and all the way to the bottom of its travel.

If the plotter hangs up during a test, switch the plotter OFF and restart from step 1.

In some cases the plotter may revert to the “STATUS” message upon exiting a test. To return tothe service menu, perform the above steps.


#'$#"% " &% &%& % &" $ "$ &%& & & ) &%& &

!

&%& $% & '&% " $&"! ('% ! '&% !) %' %"' "!* $ ! & (!& " %' '$

$"$ & &%& % "")%

! & $( %&% %' !' %$" &" + ! #$%%

SERVICE TESTS1 EEROM

+$ %& %% % %#* "! & $"!&,#!

$%% & &" &%& &

+%&! "!& ")$ %% % %#* "! & $"!&,#!

& &%& #%%% & +%% %& $%% !&$ %% % %#* "! & $"!&,#!$%% &" $&'$! &" & $( %&% %' !'

& &%& % & + %& $%% !&$ %% % %#* "! & $"!&,#! !*"' '%& $ & % "")%

$%% &" $&'$! &" & $( %&% %' !' ! &! %& & &%&

$%% & &" $ &

! *!',$ '&$/ $) "& +! -&+ ' !#*,% "$,) +!)."* +!

*!',$ &-) $)

+) $)"& +! *."+! +! ($'++) & "& ."+!',+ &/ %"

$' & ()')% +! '$$'."& $")+"'&* "& +! ')) $"*+

)'( ++ $")+"'& ( 1

"& *&*') $")+"'& ( 1

,)/ $")+"'& ( 1

+ "* )'%%& +!+ '&" ,)+"'& ($'+ "* ()"&+ )'% +! 0+"$"+"* %&, ')

*+,( ))& ', ."$$ $*' & +' )'&" ,) +! )'&+1(&$ *++"& *


" ! ! ! ! ! ! "! ! ! #!#!

! "! $

! # ! "" ! & "!

SERVICE TESTS2 EEROM Clr countrs

& ! "! ! ! "! % ! !'

! ! ! ! "! ! ! ! !! "!

! "! # ! !% ! $ $ % !!'

& % "! ! ! "! !

& ! "! ! ! ! "! !

! "! ! ! %" $! ! !"! ! # ! ""


%)&%$' $ ( ' ('( ' ($ '( ( $&&( %!$((& "$! #$( %%! ! ($ ( ' #( ' ('( !'$ !!$+' ,$) ($ * + ( + %!$((& "$! ' )&&#(!, '(

( $& * + ( %!$((& "$! ' $!!$+'

# ( &* '(' ')"#) '&$!! ($ - $! (,% # %&''

SERVICE TESTS3 EEROM Model type

-( $! (,% ( $! (,% "'' ' '%!, $# ( &$#(.%#!

&'' ( ($ * + + %!$((& "$! ' )&&#(!, '( $& %&'' ( ($ '( ( $&&( %!$((& "$!

%)&%$' $ ( ' ('( ' ($ * + + %!$((& "$! ' )&&#(!, '(

+ ( %!$((& "$! ' $!!$+'

# ( &* '(' ')"#) '&$!! ($ - $! (,% # %&''

SERVICE TESTS3 EEROM Model type

-' #( "'' ' '%!, $# ( &$#(.%#!


$! " #" #"# " # # ! " !"# %!' #" $##'

!! # #"# " &"

# !% "#" "$$ "! # ) !""

SERVICE TESTS4 MIO

)*#( "" " " ' # !#* & # ##!" # !

# ! " # !"# #) #(# !"" #! "" "" ' # !#*

# ! " !"# #) ! !"# !"" #! "" " " ' # !#*

# ! " !"# $# " # "" # #"# #) "# !"" #!"" " " ' # !#*


(% /30/.1% .& 2()1 2%12 )1 2. $. !- %62%-$%$ &3-#2).-!+)27 #(%#* .& 2(% )-2%0-!+ #)0#3)21 .& 2(%,!)- 5()#( !0% -.2 )-4.+4%$ 5)2( !-7 .2(%0 ".!0$

%0&.0, 2(% ,!)- 2%12 !1 &.++.51

- 2(% %04)#% %121 13",%-3 1#0.++ 2. 8 !)- !-$ /0%11

SERVICE TESTS5 Main PCA

(% &.++.5)-' ,%11!'%1 )- 2(% .0$%0 +)12%$ !0% $)1/+!7%$ .- 2(% &0.-29/!-%+ !1 %!#(#.,/.-%-2 .& 2(% ,!)- )1 2%12%$

8%12)-'

8%12)-' .-+7 )& 2(% .121#0)/2 )1 )-12!++%$

8%12)-'

8%12)-'

8%12)-'

8%12)-'

8%12)-'

& 2(% 2%12 /!11%1 2(% 8!11 %12 0%11 -2%0 ,%11!'% )1 $)1/+!7%$ .- 2(% &0.-29/!-%+

& 2(% 2%12 &!)+1 !- 00.0 .$% )1 $)1/+!7%$ .- 2(% &0.-29/!-%+

& " % & &%&

( & ( '% &# '% " & ") " $ *

$ & !" $ *

( & ( '% " & ") " $ *


$(%$#& # '& '&' & '# %('& ")# ) " #!!("'" '*" ' !" " ' %%

%#%! ' !"-%% #!!("'#" '&' & # #*&

" ' %) &'& &(!"( &%# '# , "-%% #! " $%&&

SERVICE TESTS6 Main-Carriage Com

# #*" !&&& " ' #%% &' % &$ + #" ' %#"'-$" & %(' & '&'

,&'"

,&'"

,&'" " # '&

' '&' $&&& ' ,&& &' %&& "'% !&& & &$ + #" ' %#"'-$"

' '&' & " %%#% # & &$ + #" ' %#"'-$"

$ $#$ # $"( "! $ & ! $#

! *

"" ##( ! *

" ! *

( "! ! $ $ $ !" " $ )* "" $#$

" "! $" ! $ # $# !" %" ( % & $

$" '$( & ! $


%)&%$' $ (' ('( ' ($ ( #(&#! &)(' $ ( &&

&$&" ( && ('( ' $!!$+'

# ( &* '(' ')"#) '&$!! ($ - && # %&''

SERVICE TESTS7 Carriage

$!!$+# "''' # ( $&& !'( & '%!, $# ( &$#(.%#! ' &)( ' ('(

-'(#

-'(#

-'(# $#*&(&'

( ('( %''' ( -'' '( &'' #(& "'' ' '%!, $# ( &$#(.%#!

( ('( !' # &&$& $ ' '%!, $# ( &$#(.%#!

$ "" # $ $#$ $"( "! $ & ! $#

"" ##( ! *

! *

" ! *

( "! ! $ $ $ !" " $ ) "" $#$ "

"! $" ! $ # $# !" %" ( % & $ $"

'$( & ! $


!%"! # $# $#$ # $ &") $ %$ $) $ ## "##$ "# ) ## $$" # $#$ "#$ "# $ $" ## & $ $ !" "# $ "$!%# '" "$

" " $ $" $" $#$ # '#

$ "& #$# #%% #" $ * " $" !"##

SERVICE TESTS8 Thermal control

! $$" ' %$ $) $#$ $ "$"

*$ #$ ## # #!) $ " $+! # $ %$$ #$ #$ $ "$" $$ # $ $#$

"## $ %$$

*#$ (((( ## # #!) $ " $+! ' $ ! $$" $#$#$ "$"

xxxx represents the color of the cartridge that is being tested.

$ ! $$" # # $#$ $ "$" $ *" $ "##$" ## # #!) $ " $+!

If the value (#.##) of the thermal voltage is between 0.5 - 2.25 V then press Enter.

If the value of the thermal voltage is not between 0.5 - 2.25 V then the cartridge has failed thetest. To resolve the problem, try one of the following:

*"$ ## # #!) $ " $+! ' $ ! $$" #"$ $ "$ !%# '" $ "$"

$ ! $$" # # "$ $ * "# "## $"## # #!) $ " $+!

If the value (#.##) of the BPW threshold is between 100 - 450 then press Enter.

If the value (#.##) of the BPW threshold is not between 100 - 450 then, to resolve the problem, tryone of the troubleshooting tips given in step 5.


!%"! # $# $#$ # $ "$ $ " %"+ ") " "$"

" " $ $#$ # '#

$ "& #$# #%% #" $ * !"##

SERVICE TESTS9 TTOE

*$$ $# ## # #!) $ " $+!

! $$" ' %$ $) "$ $ "$"

*$ #$ ## # #!) $ " $+! # $ %$$ #$ #$ $ "$" $$ # $ $#$

"## $ %$$

*"$ (((( ## # #!) $ " $+! ' $ ! $$""$# $ "$"

xxxx represents the color of the cartridge that is being calibrated.

$ ! $$" # # "$ $ "$" $ * $ "##$" ## # #!) $ " $+!

If the message TTOE fail is displayed on the front-panel, then the cartridge has failed the test.To resolve the problem, try one of the following:

!

!

* $ "## $" ## # #!) $ " $+!

The pen voltage value (#.##) is for reference purposes only.


#'$#"% " &% &%& % &" "$ #$"#$ !&$"!!&"! &)! & $&$% !& $$ "$ $&$ & #"&&$ % & "!!&"! &)! "! $%% ! & #$ &(% ! (-($% $ %

$"$ & #! "!&!'&+ &%& % "")%

! & $( %&% %' !' %$" &" , ! "!&!'&+ ! #$%%

SERVICE TESTS10 Pen continuity

,&&! "&% %% % %#+ "! & $"!&-#! ! & $$ "(%&" & $& % " & #"&&$

, ! $ % %% % %#+ "! & $"!&-#!

If the value (#) of the Black Pen PS and addr sel is 0 then the cartridge has passed the test.

If the value (#) of the Black Pen PS and addr sel is not 0 then the cartridge has failed the test. Toresolve the problem, try one of the following:

% & '&&"!% &" %& & !*& $&$ && !% &" &%&

As each cartridge is tested, the Pen PS and addr sel value is displayed on the front-panel. If thevalues given are not 0, then, to resolve the problem, try one of the troubleshooting tips given instep 3.

$%% & '&&"! )! & &%& % ! " #&

,&&! "&% %% % %#+ "! & $"!&-#! ! & $$ $&'$!%&" & %$( %&&"!


"&#"!$ ! %$ %$% $ %! % " % #$$% '&$

#!# % " %$% $ !!($

% #' $%$ $& & $#! %! + "#$$

SERVICE TESTS11 Pen ID

+ $$ $ $"* ! % #! %,"

If the value (##.##) of the Black Pen R is between 26.0 and 31.5 then press Enter.

If the value of the Black Pen R is not between 26.0 and 31.5 then the cartridge has failed thetest. To resolve the problem, try one of the following:

! ! " ! ! ! ! ! ! !!

! !! ! ! ! !! ! ! !

! ! !! ! ! !

! !"!# ! ! $

! $

$ % &%%! $ %! $% % )% #%# %% $ %! %$%

As each color cartridge is tested, the Pen R and id value is displayed on the front-panel. If thePen R values given are not between 23.3 and 32.8, then, to resolve the problem, try one of thetroubleshooting tips given in step 2.

#$$ % &%%! ( % %$% $ !"%


$! " #" #"# " # # !#! ((" $# !!#'

!! # (( !# #"# " &"

Load media before performing this test.

# !% "#" "$$ "! # ) (( !# "# !""

SERVICE TESTS12 Nozzle print test

)!# & " "" " " ' #!#* & # ##! !$" # (( !#

!"" # $## & # #"# " #

# (( !# #! " #!# ! '$ & # " !#%" ! !""" &#$# ' ((" !# ' ((" ! $# & !"!# # # !#!" & "!%

If any of the above problems are visible on the nozzle print, try one of the following:

When you have an interconnection problem:

#

If the cartridge(s) need servicing:

! ""

#


&+(&%) % * ) *)* ) *% ! * &( $* '+" *. $ #%$%(%# * &

(%(# * #%$% &"%* *)* ) %""%-)


$ * (, )*) )+#$+ )(%"" *% / %$% "%* $ &())

SERVICE TESTS13 Mono PQ plot

/$ (* %$" (* %$" #)) ) )&". %$ * (%$*0&$"

()) * *% &(%+ * #%$% &"%* $ +$ (* %$" #% %( &()) * *% &(%+ * #%$% &"%* $ (* %$" #%

/( $* $ -$ $ ) #)) ) )&". %$ * (%$*0&$"- " * &"%**( &(%+) * #%$% &"%*

()) * +**%$ -$ * *)* ) $ %#&"*

%( #%( $%(#* %$ %$ *(%+")%%* $ * #%$% &"%* & 0


! # % # "#" $"

"&#"!$ ! %$ %$% $ %! % %%#&%$ !!#

#!# % !!# "!% %$% $ !!($


% #' $%$ $& & $#! %! * !!# !% "#$$ #!

SERVICE TESTS14 Color PQ plot

*# % ( $ $$ $ $") ! % #! %+" ( % "!%%# "#!&$ % !!# "!%

#$$ % #! &%%! ( % %$% $ !"%

!# !# !#%! ! %#!&$!!% % !!# "!% " +


"&#"!$ ! %$ %$% $ %! % "#!# %( % % &$ # $ %! '% % $%% $

#!# % # "!% %$% $ !!($


% #' $%$ $& & $#! %! * # !% "#$$

SERVICE TESTS15 Area fill PQ plot

*# % ( $ $$ $ $") ! % #! %+" ( % "!%%# "#!&$ % # "!%

#$$ % &%%! ( % %$% $ !"%

!# !# !#%! ! %#!&$!!% % # "!% " +


" ! ! ! ! ! "!!& ! '' ! !

! '' !! ! ! $

! # ! "" ! ( '' !!

SERVICE TESTS16 Pen nozz. detect

!! $ "!!& ! ! ! !

( ! ! ! ! & ! !) ! "!! ! ! ! ! !! ! ! !

! "!!

( ! %%%% & ! !)

xxxx represents the color of the cartridge that is being tested.

! ! ! ! ( ! ! & !!)

! ! ! ! ( ! ! & !!)

If a cartridge fails the test, try one of the following:


%)&%$' $ (' ('( ' ($

( ('( '#!

( &$% (($& ' '#'# $'( &$%' ) ($ #$' #(&&#

&, (( ( &$% (($& '#'' $&&(!,

&$% (($& ('( %&$&"' (' (+$ ('('

!$ '#'$& ('(

%# '#'$& ('(

&$&" ( &$% (($& ('( ' $!!$+'

# ( &* '(' ')"#) '&$!! ($ - &$% (($& # %&''

SERVICE TESTS17 Drop detector

( -&$% (()' $$ &'' #(& "'' ' '%!, $# ( &$#(.%#!(# %&'' # $ ($ '(% ($ $#(#) +( ( ('(

( -&$% (()' &'' #(& "'' ' '%!, $# ( &$#(.%#! (#$ ($ '(% ($ (&$)!'$$( ( %&$!" &'' ,$) +#( ($ $#(#) +( (('(

-!$ #'$& '( %# #'$& '( "'' ' '%!, $# ( &$#(.%#!

&'' ( ($ %&$&" ( !$ '#'$& ('(

-&'' #(& (# !$ '#'$& "'' ' '%!, $# ( &$#(.%#! #&& "$*' ($ ( &( ' $ ( %!$((& &''

# ( -!$ #'$& $+ "'' ' '%!, $# ( &$#(.%#! !$ ( &$%(( '#'$& + ' !$( # ( '&* '(($#

( ('( %''' ( -#'$& $$ &'' #(& "'' ' '%!, $# (&$#(.%#!

( ('( !' ( -#'$& &'' #(& "'' ' '%!, $# ( &$#(.%#!$ ($ '(% ($ (&$)!'$$( ( %&$!"


.&+ -%* *& '(&($ * &'% )%)&( *)* * % * )*' '()) *

/)*!% &'% )%)&( !% #" $& $)) !) !)'#. &% * (&%*0'%#

% * *)* !) &$'#* * /#" #) $)) !) !)'#. &% * (&%*0'%#

/)*!% &'% )%)&( !% #" $& $)) !) !)'#. &% * (&%*0'%#

/)*!% &'% )%)&( !% &#&( $& $)) !) !)'#. &% * (&%*0'%#

% * *)* !) &$'#* * /#" #) #( #) $)) !) !)'#.&% * (&%*0'%#

If the blk or clr false value (#) is less than 5 then press Enter.

If the blk or clr false value (#) is more than 5 then the test has failed.

%. & * (&' **&( *)*) !#

(,! **!&% - ! !%#+) * (&' **&( ))$#. ' 0

# ))$#. ' 0

&-( +''#. ' 0

!% ' 0

Only replace one component at a time and perform the “Drop Detector” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


!%"! # $# $#$ # $ &"( $ !"$ $ ## "

" " $ $$ $#$ # '#

$ "& #$# #%% #" $ ) $$ !"##

SERVICE TESTS18 Edge detect

) (# # # " # ## # #!( $" $*!

# $ $ & $ "" $ $ $ $ $ & $"" $ $ "$

If the value (###) of is less than 100 when passing over the drive roller thenthe line sensor has passed the test.

If the value (###) of is more than 110 when passing over the media that isloaded then the line sensor has passed the test.

If the values (###) of is not within the above required ranges then the linesensor has failed the test. To resolve the problem, try one of the following:

!

! !

!

"## $ %$$ ' $ $#$ # !$


$! " #" #"# " # !! # #

!! # # #"# " &"

Load coated media before performing this test.

# !% "#" "$$ "! # ( # !""

SERVICE TESTS19 Pen alignment

( !#!" "" " " ' # !#) & # ##! !#" # # # " # !#!"

# ( " !"" #! "" " " ' # !#) & ## " # # # # ! ' !#! $!"

If the plot shows any signs of cartridge failures then, to resolve the problem, try one of thefollowing:

!

! !

!

# (# !!! !"" #! "" " " ' # !#) & ## " # $# # # "# "& ' !#! $!" # # !"%# ! #!' # &

!


!%"! # $# $#$ # $ $$ $ "$ '!" %$ # ""$(

" " $ "$ '!" $#$ # '#

$ "& #$# #%% #" $ ) "$ !" !"##

SERVICE TESTS20 Ortho wiper

)#$ !" "## $" $ $ ! ## # #!( $ " $*!

)(# "## $" $ $ ! ## # #!( $ " $*!"## $ #$ ! $ $#$

If the Enter button is not pressed during the test, then after 6 cycles, the test will automatically stop.

$ $ # $ ! $$" $ # $ "$ '!" # !"$ ""$(

If there is no movement from the ortho wiper, then the test has failed. To resolve the problem, try !

#

" #

#

Only replace one component at a time and perform the “Ortho Wiper” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


!%"! # $# $#$ # $

$ !"" ## " $) $ !"" $ "

"( $ $( $ !"" $ #$ &% "$"# $ !" $

" " $ !"" $#$ # '#

$ "& #$# #%% #" $ * "" #$ !"##

SERVICE TESTS21 Primer test

* "" # " #$ ## # #!( $ " $+! "## $ $ #$"$ $ $#$

*#$ # " ## # #!( $ " $+!

* & $ % #$ ## # #!( $ " $+! & $ "$" $ #$"$ $ $#$

* & # $ % #$ ## # #!( $ " $+! & $"$"# $ #$"$ $ $#$

*$ #$ ## # #!( $ " $+! # $ %$$ #$ #$ $ "$" ! #$ $$ # $ $#$

"## $ %$$

*#$ "" ## # #!( $ " $+! # $ ! $$" # $$#$ $ !""

$ $#$ !### $ * "" #$ ## # #!( $ " $+!

$ $#$ # "" " # #!( $ " $+!

If the primer fails the test, try !

#

#

" #

#

Only replace one component at a time and perform the “Primer” test again before replacinganother component. Using this procedure you will be able to determine exactly which componentfailed.


%*'%$( $ ) ( )() ( )$ )'" # ) %$,' '&* ' )$ "$+ ) ' + '$!!'

'$'" ) "$) $# $#)'$! )() ( $!!$,(

# ) '+ ()( (*"#* ('$!! )$ / $) $# $#)'$! # %'((

SERVICE TESTS22 X Motion control

/"$+ '(( #)' "(( ( (%!. $# ) '$#)0%#! "$+ )" !$ # %'(( )$ ()') ) )()

/()' !$,' "(( ( (%!. $# ) '$#)0%#! ( ) )$ #'( ) (% $ ) ' + '$!!' # ) )$ '( ) (% $ )' + '$!!'

'(( ) *))$#

/ - '(( #)' "(( ( (%!. $# ) '$#)0%#!

If the maximum value (#) of is less than 100 then the test has passed.

If the maximum value (#) of is more than 100 then the test has failed.

!

" "

"

Only replace one component at a time and perform the “X Motion Control” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


#'$#"% " &% &%& % &" ($* && & $ !"$ % &&

$"$ & $ #"%&"! &%& % "")%

! & $( %&% %' !' %$" &" + $ "%&"! ! #$%%

SERVICE TESTS23 Mark position

+ "( $%% !&$ %% % %#* "! & $"!&,#! "( & " ! #$%% &" %&$& & &%&

+""! "$ & $ %% % %#* "! & $"!&,#! ) & #"&&$%$% "$ & $ !"$

& &%& #%%% & +$ "'! $%% !&$ %% % %#* "! &$"!&,#!

& &%& % & +$ "& "'! $%% !&$ %% % %#* "! &$"!&,#!

If the mark encoder fails the test, try one of the following:


'+('&) & * !) *)* !) *& " ! * /%$! (!*!&% &% * 1.!) !) !% * &((*(%

1.!) (!*!&% *)* '(&($) * ) *-& *)*)

! *)*

(!*!&% *)*

(&($ * 1.!) (!*!&% *)* ) &##&-)

% * (,! )*) )+$%+ )(&## *& 0 1.!) (!*!&% % '())

SERVICE TESTS24 Y-axis friction

0! )* (!*!&% )* $)) !) !)'#/ &% * (&%*1'%#

()) * *& '(&($ * #! *)*

,#( *"' '# $%#%! ' %'#" '&' '" # '# &'$

0 $&,) *&' $)) !) !)'#/ &% * (&%*1'%# ()) * +**&% *& )*&' * *)*

'' ' %% !#)& #" ' -+& *'#(' ""

/&+ -%* *& '(&($ * (!*!&% *)* * % * )*' '()) *

0& +* ) ()) %*( $)) !) !)'#/ &% * (&%*1'%#())

If the average value (###) of is less than 100 then the test has passed.

If the average value (###) of is more than 100 then the test has failed.

If the test fails, try one of the following:

" ' & % %#

$ ' -+& !#'#% $ -

%#%! ' -+& "#% '&' $ -

$ ' %% $ -

0 +* ()) %*( $)) !) !)'#/ &% * (&%*1'%#

& ) ( & #% ' (''% " & #% %%" $(%$#&& #" ,


!%"! # $# $#$ # $ $ #$$ "$ $ "" ##) $ "$! #$ # $ +(#

" " $ +#$$ "$ $#$ # '#

$ "& #$# #%% #" $ * #$$ "$ !"##

SERVICE TESTS25 Y static friction

*#$ $$ "$ ## # #!) $ " $+! # $ ! $$"!" "# $ $#$

* (% "## $" ## # #!) $ " $+!

A typical Maximum PWM value (#) is 22.

If the Maximum PWM value is too high, then you must lubricate the slider rod.


# ! "! "!" ! " " )&! "! ! $

" )&! "!" ! %!


" $ !"! !## ! " ( )&! !!

SERVICE TESTS26 Y-axis encoder

(!" " !! ! !' " ") % " "" ! " !"

" "!" !!! " ( !! " !! ! !' " ")

" "!" ! " ( !! " !! ! !' " ")

If the encoder strip fails the test:


%)&%$' $ (' ('( ' ($ *&- ( $%&($# $ ( )((&

)((& ('( %&$&"' (' (+$ ('('

#! )( ('(

$#(#)$)' )( ('(

&$&" ( )((& ('( ' $!!$+'


# ( &* '(' ')"#) '&$!! ($ . )((& # %&''

SERVICE TESTS27 Cutter

.#! )( $#(#)$)' )( "'' ' '%!- $# ( &$#(/%#!

&'' ( )(($# ($ %&$&" ( '#! )( ('(

.)((& '( % $+# #(& )( "'' ' '%!- $# (&$#(/%#! ' ( # )(($#' ($ #&' $& &' ( $'(*!) $ ( )((& &'' +# -$) +#( ($ " ( '#! )(

-$) +#( ($ %&$&" ( $#(#)$)' )( ('( (# ( '(% %&'' ( )(($#

.&'' #(& ($ ,( "'' ' '%!- $# ( &$#(/%#! ' ( %!$((& %&$&"'( ('(


! "$

#

" !! %

SERVICE TESTS28 Bail stepper

% $ & !!$ # $

!" " "##!% !! $ ! " !!% #" %#

!!

$ #

If the bail stepper motor fails the test, try " $ "!

!" " &

!!% &

!!% &

&

Only replace one component at a time and perform the “Bail Stepper” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


! "$ # # !

#

Remove any loaded media before performing this test.

" !! %

SERVICE TESTS29 Media sensor

% $ & !

$ % $ & !

" ! $ ! ! # !

!% ! ! ! !

" ! $ ! ! #

! !% ! ! ! !

If the test fails, try ! " !

%

%

Only replace one component at a time and perform the “Media Sensor” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


" ! ! ! ! #% ! ! ! $$

! $$ ! ! $

! # ! "" ! & $

SERVICE TESTS30 Window sensor

! $$ $ ! ! &# $ ! % !!' ! "!! ! ! ! ! !

! $$ ! ! &# ! % !!' ! "!! ! ! ! ! !

( * #$* ' *# ( ,$)& $*# ($% "'' ' '%!+ $# (

&$#(-%#! (# ( ('( ' !

( * #$* ' *# ( ,$)& % ($% "'' ' '%!+ $# (

&$#(-%#! (# ( ('( ' !

If the test fails, try &%! # ( $!!$* # $"%$##('

#$* '#'$& % -

&$#(-%#! ''"!+ % -

# % -

Only replace one component at a time and perform the “Window Sensor” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


!# "

" "

! $ "

SERVICE TESTS31 Pinchwheel sensor

" ! " $" " # %

" ! $" # %

& #!( '$ % (! & *!( "(! &"# %% %%#) "! & $"!&+#! &! & &%& %

& #!( '$ % (! & *!( # &"# %% %%#) "! & $"!&+#! &! & &%& %

If the test fails, &$) $#! "! " & ""(! " #"!!&%

!( %!%"$ # +

!+$ %% ) # +

! # +

Only replace one component at a time and perform the “Pinchwheel Sensor” test again beforereplacing another component. Using this procedure you will be able to determine exactly whichcomponent failed.


!# %

"

! $

SERVICE TESTS32 Button test

$ # # # %

% " " " # %

Example: If the Cancel button is pressed, the message ( "## &$ ! %

% #!' $ " $)!

Press the Up and Down Arrow buttons simultaneously to stop the test.

If a button is pressed but is not shown on the front-panel display or is incorrect, then the test hasfailed.

If the test fails, try "! $ % ! $#

" $)! ##' ! )

! )

Only replace one component at a time and perform the “Button” test again before replacinganother component. Using this procedure you will be able to determine exactly which componentfailed.


#

& ! ! # ! !" ! !#" !! % " ! !! ! " % ! # ! !! !" ! !& $ " $ ! ! !" !"!

" $ ! ! # ! !

" " !

& ! # % ! !! "! ! ! " ! ! $

!!!!& "!

! "! $! # ! !! "! ! &


)&,#* &&+!% !'*

'!) % #!)+ +) 0&, - $ )'!) &%*!) . + ) %0 - % +

)+)!* !#)(,%+#0

% )(,%+ ,* &)+)! ')&#$* !* + + + ,*) * &)&++% +& )$&- + +')&$ %. )+)!* $&- + +'

%&+ ) )(,%+ ,* & '')%+)+)! !#,) $0 $ %&) *+)!' + *$## *#&+*&% + *+)!' ) $ + '#&++) %%&+ '&*!+!&% + ))!&))+#0 ,)!% )+)! "!% )0 )'#!% + %&) *+)!'

+ .!')* !% + *)-! *++!&% ) .&)% &.%+ 0 & %&+ ')&')#0 .!' + )+)! * *0 +& )'#

))! *%*&) &*%&+ &))+#0 !%$!

/**!- !%" '&*!+* &% + )!-3)&##) *,)% &&# + *%*&) 0 )#+!% + #! + #%!% )&##) '+)

,)0 #!)+!&%!%#,* #!)+!&% & + &'+!# *%*&) &% + ))! &, $,*+,* '&#0*+) !#$ . % ')&)$!% + ,)0 #!)+!&%+ ).!* + &'+!# *%*&) .!## - ')&#$* #&!% *&$ +0'*& $!

)!- #+* .) &,+')$+,)#0

#+ $0 .) ')$+,)#0 ! + '#&++) !*'# %) !1& &'!) + + ,** $$&%! +& ')&, #,3#!%&'!* $+)!# ,* !% + #+ !* -)0 )+!- +& $$&%!-'&) -'&) !* -)0 &))&*!- % % $ &+ ) ')+* *.## &- + '#&++)* .0 )&$ *, &'!)*

' %. #+* !% + !) * .!+ !**!%+ ,%+!# 0&, %+& !%*+## + $ !* !* +& -&! !%&))+ *.##!%

&!*0 ))!$&-$%+

$&- #,$!%,$ &) ,*+ ')+!#*)&$ + ,* !% + + " & + ))! % )&$ + *#!)'+ #&% . ! + ,* !% $&-*

%" *'!##!% &, % +& )'# + * ')+*. % + 0 !## ,' .!+ !%" '+)

!)3')+0 !%" %&3/!* !%" *0*+$*

2 &* %&+ *,''&)+ + !)3')+0 !%"* &)&3/!* !%" *0*+$* &) ,* .!+ %0 & !+* *!%+ *)!* '#&++)*&) ')!%+)* !#,) &) $ +& *, ')&,+* !* &,% +& !)+#0 ++)!,+ +& + ,* & + !)3')+0 !%"* &) &3/!* !%"*0*+$* &) %0 &+ ) %&%3*,''&)+ *,''#0 &) **&)0 + )'!) .!## &-) ,%) * .))%+0 &) $!%+%%&%+)+ % *, ** *+%) +!$ % $+)!# )* .!## ''#! +& *)-! + '#&++) &) ')!%+)

)&,#*&$'#&++)*

#&++)* % !%)* $!%+%% ! ,*)* & %&+#!$!+ ,* +& + ,+030# )&$$%+!&%* +!#* '+)


".2& " +*#&$1.0&+* (+0

%" +*#&$1.0&+* ,(+0 &!/ &* 0%" *(5/&/ +# ,(+00". ,.+(")/ 5 ,.+2&!&*$

%.! (&, +.!". .+1*! 0%" ,(+0 /+ 0%" ).$&*/ * " )"/1."!

*&-1" ,00".*/ #+. 1/" &* !"0" 0&*$ .0.&!$" *+66(" ,.+(")/ ,"*80+8,"* (&$*)"*0,.+(")/ &*'8#(+3 ,.+(")/ *! 2".0& (8(&*" /0.&$%0*"//

+1. 8/%,"! ).'/ .+//8%&./ #+. )"/1.&*$ ,(+00". ,"*80+8,"* 1. 5 0%" "*0"./+# 0%" .+//8%&./ /%+1(! " )) ,.0

"*,("00" /"0 1, &*#+.)0&+*

%" ,(+00". /00&/0& / &* (1!&*$ +!" ."2&/&+* *! &*#+.)0&+*

%" ,$" #+.)0 *! ,(+00". /"081, &*#+.)0&+*

%" 88 +*#&$1.0&+*/

%" 0"40 (+ '/ +# 0%" +*0"*0/ /0+."! &* 0%"

.#0 +!" /%+1(! *+0 " 1/"! 3%"* ,".#+.)&*$ 0%" +*#&$1.0&+* ,(+0 / 0%" ,00".*/ !.3*3&(( " !&##"."*0 0%* !"/ .&"! +2"

+ .1* 0%" +*#&$1.0&+* ,(+0 ,".#+.) 0%" #+((+3&*$ /0",/

3&0 % 0%" ,+3".

+! 8/&6" +. 8/&6" )"!& "&0%". /%""0 +. .+((8#""!

Make sure D-size or E-size media is selected in the front-panel.

*/1." 0%0 0%" ,(+00". &/ &* 0%" 1(( (+*$ )"*1 )+!"

*/1." 0%0 0%" ,(+00". &/ &* 0%" 7"/0 / +,,+/"! 0+ 0%" 7/0 )+!"

.+) 0%" 7001/ )"*1 !&/,(5 ,."// 0%" 100+*

/&*$ 0%" 100+*/ / .+(( 0+ 0%" 70&(&0&"/ )"*1

."// 0%" 100+*

/&*$ 0%" 100+*/ / .+(( 0+ 0%" 7".2& " +*#&$ (+0 )"*1

."// 0%" 100+*

%" 7." "&2&*$ +* 0%" #.+*0 ,*"( 3&(( " (&0 3%&(" 0%" /".2& " +*#&$1.0&+* ,(+0 &/"&*$ ,.+!1 "!


! ! ! ! ! !

a0 1 2 3 4 5 6 7 8 9 a b c d e f

a0: 00 01 02 03 04 05 06 07 08 09 0a 0b 0c 0d 0e 0f

rea 10: 10 11 12 13 14 15 16 17 18 19 1a 1b 1c 1d 1e 1f

r A

re

20: 20 21 22 23 24 25 26 27 28 29 2a 2b 2c 2d 2e 2f

Use

r

30: 30 31 32 33 34 35 36 37 38 39 3a 3b 3c 3d 3e 3f

ked

U

40: 40 41 42 43 44 45 46 47 48 49 4a 4b 4c 4d 4e 4f

Ban

k

50: 50 51 52 53 54 55 56 57 58 59 5a 5b 5c 5d 5e 5f

B 60: 60 61 62 63 64 65 66 67 68 69 6a 6b 6c 6d 6e 6f

70: 70 71 72 73 74 75 76 77 78 79 7a 7b 7c 7d 7e 7f

80: 80 81 82 83 84 85 86 87 88 89 8a 8b 8c 8d

ea

0 1 2 3 4 5 6 7 8 9 a b c d e f

Are

a

0: 00 01 02 03 04 05 06 07 08 09 0a 0b 0c 0d 0e 0f

vice

A

10: 10 11 12 13 14 15 16 17 18 19 1a 1b 1c 1d 1e 1f

Serv 20: 20 21 22 23 24 25 26 27 28 29 2a 2b 2c 2d 2e 2f

S

30: 30 31 32 33


(The four hex digits on the right give the memory location, with the two rightmost digits giving the address on the table on

page 8-57.)

- EEROM Initialised variablesEEROM_INTERNAL_INIT_A 0x00EEROM_INTERNAL_INIT_B 0x01EEROM_INTERNAL_VERSION 0x02

- Mileage monitor variablesEEROM_PAGE_COUNT_LOW 0x03 page count for everybodyEEROM_PAGE_COUNT_MID 0x04EEROM_PAGE_COUNT_HI 0x05

- Bench run variablesBR_CAP_NUM 0x06 Number of Cap_ per cycle BR_CYCLE_PRIME 0x07 Number of cycles between primings BR_ERROR_DATA_0 0x08 benchrun error data (byte 0) BR_ERROR_DATA_1 0x09 benchrun error data (byte 1) BR_ERROR_DATA_2 0x0A benchrun error data (byte 2) BR_NVRAM_WRITES 0x0B tells benchrun if we should do BR_STEPPER_CYCLE 0x0C number of stepper cycles per cycle BR_DURATION_0 0x0D number of benchrun cycles (byte 0) BR_DURATION_1 0x0E number of benchrun cycles (byte 1) BR_WAIT_CYCLE 0x0F benchrun - waits per cycle BR_BAIL_CYCLE 0x10 bail cycle per print in bench run BR_PRINT_INTV 0x11 number of swaths per bench run cycleBR_CUT_NUM 0x12 number of cuts per bench run cycleBR_Y_PWM_MAX_CUT 0x13 maximum pwd of Y axis (with cut)BR_Y_PWM_MAX 0x14 maximum pwm of Y axis during benchBR_X_PWM_MAX 0x16 maximum pwm of X axis during benchBR_COMPLETE 0x17 Bench run completion flag BR_CYCLE_COMP_0 0x18 benchrun cycles completed (byte 0) BR_CYCLE_COMP_1 0x19 benchrun cycles completed (byte 1)

- Preventive maintenance countersEEROM_PMAINT_CARR_CYLES_LOW 0x1A Number EEROM_PMAINT_CARR_CYLES_MED 0x1B of carriageEEROM_PMAINT_CARR_CYLES_HIGH 0x1C cycles

EEROM_PMAINT_PLOTS_DONE_LOW 0x1D Number of plots|cuts| EEROM_PMAINT_PLOTS_DONE_HIGH 0x1E |nests done

EEROM_PMAINT_K_PENS_USED_LOW 0x1F Number of black pens EEROM_PMAINT_K_PENS_USED_HIGH 0x20 used

EEROM_PMAINT_CMY_PENS_USED_LOW 0x21 Number of color pens EEROM_PMAINT_CMY_PENS_USED_HIGH 0x22 used


EEROM_PMAINT_RECVRY_K_1_OR_2_LOW 0x23 Number of at 1st or 2nd attempt successEEROM_PMAINT_RECVRY_K_1_OR_2_HIGH 0x24 recoveries. ( Black)

EEROM_PMAINT_RECVRY_K_3_OR_4_LOW 0x25 Number of at 3rd or 4th attempt success recoveries.

EEROM_PMAINT_RECVRY_K_3_OR_4_HIGH 0x26 (Black)

EEROM_PMAINT_RECVRY_KCMY_FAILURE_LOW 0x27 Number of recoveries for K&CMY pens EEROM_PMAINT_RECVRY_KCMY_FAILURE_MED 0x28 EEROM_PMAINT_RECVRY_KCMY_FAILURE_HIGH0x29

EEROM_PMAINT_RECVRY_CMY_1_OR_2_LOW 0x2A Number of at 1st or 2nd attempt successEEROM_PMAINT_RECVRY_CMY_1_OR_2_HIGH 0x2B recoveries. ( CMYK )

EEROM_PMAINT_RECVRY_CMY_3_OR_4_LOW 0x2C Number of at 3rd or attempt success rcvr. EEROM_PMAINT_RECVRY_CMY_3_OR_4_HIGH 0x2D (CMYK)

- Last byte that can be used in the os zone EEROM_INTERNAL_SPARE(EEROM_INTERNAL_BLOCK_CHECKSUM-1) 0x32

- CRC checksum wordEEROM_INTERNAL_BLOCK_CHECKSUM(EEROM_INTERNAL_SIZE-2) Checksum 0x33 to 0x34

9-2 Print Quality C4705-90000

5-17 8%/-7; "528&/)6,227-1+ ,)'./-67

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# " "! %

)5*250 7,) 6)59-') 7)67 < %5. 26-7-21 3%+) =

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"'--08 Yellow, red (MY), green (CY), black (CMY), Bluish black (CMY)(Artifacts in the Yellow block are difficult to see)

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%&/ 0(" &/ +*(4 ,,(& (" 0+ "/&$*"0/ *!

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED

RESOLUTION NO. OF PASSES SWATHWIDTH

SWATHS/ADVANCE

Unidir/Bidir IPS N IN N

Fast Unidir 18.33 300 1 0.32 1

Normal Bidir 18.33 300 2 0.32 1

Best Bidir 18.33 300 4 0.32 2


! # ! ! "

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Bidir 18.33 300 2 0.32 1

Best Bidir 18.33 300 4 0.32 2

Best Unidir 18.33 600 addr. 4 0.32 4

! # ! ! "

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Bidir 18.33 300 2 0.32 1

Best Bidir 18.33 300 4 0.32 2

! # ! ! "

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Unidir 18.33 300 2 0.32 2

Best Unidir 18.33 300 4 0.32 4


!

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Unidir 18.33 300 2 0.32 1

Best Unidir 18.33 300 2 0.32 2

!

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Unidir 18.33 300 2 0.32 1

Best Unidir 18.33 300 2 0.32 2

Best Unidir 18.33 600 addr. 4 0.32 4

!

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Unidir 18.33 300 2 0.32 2

Best Unidir 18.33 300 4 0.32 4


! # ! !

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 18.33 300 1 0.32 1

Normal Unidir 18.33 300 2 0.32 2

Best Unidir 18.33 300 4 0.32 4

Best Unidir 18.33 600 addr. 4 0.32 4

! # ! !

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 18.33 300 2 0.32 1

Normal Bidir 18.33 300 2 0.32 1

Best Bidir 18.33 300 4 0.32 2

! # ! ! "

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 18.33 300 2 0.32 1

Normal Bidir 18.33 300 2 0.32 1

Best Bidir 18.33 300 4 0.32 2

Best Unidir 18.33 600 addr. 4 0.32 4


PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Normal Unidir 18.33 300 4 0.32 4

Best Unidir 18.33 300 6 0.32 4

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Normal Unidir 18.33 300 4 0.32 4

Best Unidir 18.33 300 6 0.32 4

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 36.66 300 1 0.48 1

Normal Bidir 18.33 300 1 0.32 1

Normal Bidir 18.33 600 1 0.32 1

Best Bidir 18.33 300 2 0.32 2

Best Bidir 18.33 600 2 0.32 2

Best Unidir 18.33 600 2 0.32 2


PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 36.66 300 1 0.32 1

Normal Bidir 18.33 300 1 0.32 1

Normal Bidir 18.33 600 1 0.32 1

Best Bidir 18.33 300 2 0.32 2

Best Bidir 18.33 600 2 0.32 2

Best Unidir 18.33 600 2 0.32 2

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 18.33 300 1 0.32 1

Normal Bidir 18.33 300 2 0.32 2

Normal Bidir 18.33 600 2 0.32 2

Best Bidir 18.33 300 4 0.32 4

Best Bidir 18.33 600 4 0.32 4

Best Unidir 18.33 600 4 0.32 4


PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Bidir 18.33 300 1 0.32 1

Normal Bidir 18.33 300 2 0.32 2

Normal Bidir 18.33 600 2 0.32 2

Best Bidir 18.33 300 4 0.32 4

Best Bidir 18.33 600 4 0.32 4

Best Unidir 18.33 600 4 0.32 4

PRINTQUALITY

PRINTDIRECTIONS

CARRIAGESPEED


SWATHS/ADVANCE


Fast Unidir 36.66 300 4 0.32 4

Fast Bidir 18.33 600 1 0.32 1

Normal Unidir 18.33 300 4 0.32 4

Normal Bidir 18.33 600 1 0.32 1

Best Undir 18.33 300 4 0.32 4

Best Bidir 18.33 600 1 0.32 1


%""%- $ *" * ") %- * &( $* #% *) * (",$* &(#*()

"* %$

+#( %&)))

$ *#&(*+(

(( )&

(/ * #*-$ &)))$ %(+** $

(+%#&"!

(-( ""&(#*() .&*%( &$*#&(*+(

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"* %$

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)"* %)*( &* ( ,()

( $* +" */ +#( %&)))

(( )&

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(+%#&"!

(-( ( $* +" */ %(+" */

( $* +" */ %(#%) $ ( "" &"%*

(/ # (/ * #*-$ &)))$ %(+** $

(-( (/ * # %$"/+) $ ( ,()

*$)) $ *#&(*+( *$))


!

! !

Objectives

!" #(*' # (' $ #( &$&'"( #+ ' (# ( *&( . " '(&("''# !#"#&#! "' $ #( " #" " )"&(#" #& .&(#" !# '# ,#)" '(")' ( ((. &&#& &#! ( .&(#" #"

'#" #(* ' (# $&#&!" # ( &(& $ #( " )' " & " ")!& # $& "' (( '#+ )$ &(#" $&# !' & ' '# "#-- #)( +( + ,#) " "(, ) (, #& + "#-- '

1. Area Fill

2. Nozzle Checkout

3. VLS

Print Modes

'$ $&"( !# ' )' (# $&"( ( $ #( +(#)( " "#' (# ( ( ' '"$""( # ( $&"(.%) (, " ! '(("' #" ( &#"( $" # #+" & ($&!(&' # (' $&"( !#

+# $#'' $&"(" &(#"'

"&(#"

.&(#"

#"#&#!

'# )(#" $

+( *" # "' "#-- '

$'' $& '+(


' 9/5 ,//+ 6&29 $,/3&,9 "4 " 6&24*$", ,*.& 02/%5$&% #9 4)& 0,/44&2 9/5 7*,, ./4*$& 4)"4 *43 ./40&2'&$4,9 342"*()4 )*3 *3 #&$"53& #&47&&. $/.3&$54*6& 37"4)3 4)&2& *3 535",,9 3/-& &22/2 *."$$52"$9 " 6&24*$", ,*.& *. /.& 37"4) -"9 #& " ,*44,& 4/ 4)& ,&'4 /2 " ,*44,& 4/ 4)& 2*()4 /' 4)&,*.& 0,/44&% *. 4)& 02&6*/53 37"4) &0&.%*.( /. 4)& $"53&3 /' 4)& &22/2 ,*.&3 4)"4 "2&3500/3&% 4/ #& 6&24*$", -"9 "00&"2 "3 3)/7. #&,/7

Combined error

Sw

athW

idthS

wath

Width

Sw

athW

idthS

wath

Width

Carriage Swath Direction

1 2 3a 3b 4a 4b

1 No error2 Bidirectional error3a Theta–Z error3b Theta–Z error4a Combined error4b

22/2 .5-#&2&% "#/6& *3 $",,&% " #*%*2&$4*/.", &22/2 ' 9/5 02*.4 4)& 3"-& 0,/4 53*.( "5.*%*2&$4*/.", 02*.4 -/%& 4)& &22/2 3)/5,% ./4 "00&"2 2*.4 -/%&3 ;

)*3 &22/2 $". /$$52 '/2 6"2*/53 2&"3/.3 *.$,5%*.(

.$/%&2;342*0 3,/43 "2& %"-"(&% /2 %*249

2*$4*/. #&47&&. $"22*"(& #53)*.(3 ".% 3,*%&2 2/%

"

22/23 .5-#&2&% " ".% # "2& $",,&% )&4";! &22/23 )&9 "00&"2 7)&. 4)& 2/73 /' ./::,&3/. " $"242*%(& "2& ./4 0&20&.%*$5,"2 4/ 4)& $"22*"(& "8*3 ;"8*3

)*3 &22/2 $". /$$52 '/2 6"2*/53 2&"3/.3 *.$,5%*.(

"%,9 3&"4&% $"242*%(&

"5,49 $"242*%(&

"5,49 $"22*"(&

&2'/2- 4)& 0&. ",*(.-&.4 4&34 53*.( 7)*4& -&%*" 0"(& ;

Avoid the use of glossy media as the black pen cannot be aligned using this type of media.

&2'/2- 4)& ,*.&;3&.3/2 $",*#2"4*/. 0"(& ; ".% 0&2'/2- 4)& 0&. ",*(.-&.4 4&34 "("*.

&0,"$& ",, $"242*%(&3

&0,"$& 4)& $"22*"(& 0"(& ;

2/5#,&3)//4 4)& ".% 4)& "*.

!! "

/4& 4)"4 4/ 02*.4 4)& ./::,& $)&$+;/54 4)& $&.42", ./::,&3 /' 4)& $"242*%(&3 )"6& #&&. 53&%/ 4)& .5-#&23 /' 4)& ./::,&3 %/ ./4 $/22&30/.% 4/ 4)& "$45", .5-#&23 ' 9/5 7".4 4/ 4&34",, 4)& ./::,&3 /' 4)& $"242*%(&3 9/5 3)/5,% 0&2'/2- 4)& /::,& 2*.4 &34 0"(& ;

)& -"*. 0520/3& /' 4)*3 0,/4 *3 4/ 15",*4"4*6&,9 6",*%"4& 4)& 0&.;4/;0&. ",*(.-&.4 4 ",3/02/6*%&3 *.'/2-"4*/. /. 4)& 0&. 0&2'/2-".$& "3 *4 *.$,5%&3 " ./::,& $)&$+;/54 ".% "2&" '*,,


Objectives

$! (%) +0-+*.! *" /$%. +'*/ %. /* ,0'%//%1!'4 1'% /! /$! +!)6/*6+!) '%#)(!)/ / '.*+-*1% !. %)"*-(/%*) *) /$! -/-% #! +!-"*-()! . %/ %)'0 !. )*55'! $!&6*0/ ) -! "%''

1. - Area Fill.

2. - Nozzle Checkout.

3. - VLS & Pen to Pen Alignment Primary.

4. - Pen-to-Pen Alignment Secondary.ËËËËÊÊÊÊÊÊ

ËËËËËËÊÊÊÊÊÊÊÊÊ

ËËËËÊÊÊÊÊÊ

Print Modes

$%. +'*/ '.* 0.!. .+!%' +-%)/ (* ! %) !+!) !)/ *" /$! "-*)/6+)!' .!//%)#. $!"*''*2%)# -! /$! +-(!/!-. /$/ !"%)! /$! +-%)/ (* !

)% %-!/%*)'

*'*-

!.*'0/%*) +% -!..'! +% "*- !.%#)!/ '0. ) (* !'

2/$ 1)! %)$!. 0.%)# )*55'!. %) /$! *'*- +!). ) %) /$! '& +!)

+.. +!- .2/$

$! .+!%"%/%*) "*- /$! (3%(0( +!)6/*6+!) '%#)(!)/ !--*- %. (%'. .! /$! +'*/ /*'0'/! /$! !--*-


--+' (' -" (%(+ #!'(,-# )(- ('-#', /+-#% ' "(+#3('-% %#', ( -" (.+,# (%(+, 2' &!'- 2%%(0 ' %$ "#, #, 0(+,- , ,#-.-#(' 0"#" )+(/#,*.%#--#/ #' (+&-#('

--+' (' -" (%(+ #!'(,-# )(- #'%., (' ,*.+ ' "(+#3('-% ' /+-#%%#', #' + 2%%(0 )%., &!'- %. 2' )%., &!'- ' !+' 2%%(0 )%., 2' ""(+#3('-% ' /+-#% %#', ' ., -( /+# 2 0"-"+ -" %#!'&'- -0' -"+-+#!, ., -( )+#'- -"& #, 0#-"#' -" +*.#+ ,)# #-#(' " %#', + (' )#1% #'-"#$',, -" )%(- #, )+#'- (' 4&-- #%& &# -" (- ,#3 #, ))+(1#&-%2 &#%,#&-+ -" ,& /%. , -" %#!'&'- ,)# #-#(' (., (' (' "(+#3('-% (+ /+-#%%. %#' , #!.+ %(0 -"- #, !'+- 2 -0( %#', ( 2' ' &!'- -"+ #, &#,%#!'&'- -0' -" -0( +-+#!, #!!+ -"' &#%, -" %#', 0#%% -"#, #,-')+- ' -"#, , -"+ 0#%% 0"#- %#' -0' -" &!'- ' -" 2' , -" (-, ( " (%(+ 0#%% '(- (& #' ('-- " #,-' 0#%% #!!+ -"' -" (- ,#3 "' -"+#, %. %#' -0' -" &!'- ' -" 2' -"' -" #,-' -0' -" %#', #, ,&%%+-"' &#%, "' -" %#!'&'- ++(+ #, 0#-"#' -" +*.#+ ,)# #-#(',

Dot size 3.33 mils

(Film / Glossy)

Alignment error

3.33 mils

In Spec (limit)

Alignment error

< 3.33 mils

Out of Spec

Corrective Actions

-" )'5-(5)' %#!'&'- ++(+ #, (.- ( ,)# #-#('

+ (+& -" )' %#!'&'- -,- .,#'! 0"#- &# )! 5

+ (+& -" %#'5,',(+ %#+-#(' -#%, )! 5 ' )+ (+& -" )' %#!'&'--,- !#'

)% %% +-+#!,

)% -" ++#! )! 5

+(.%,"((- -" ' -" #'


Objectives

! ! ! ! !'"!% $ ! ! ! $ ! !"! ! ' !!

1.

2.

3.

4.

SMEAR TEXT SMEAR TEXT SMEAR TEXT SMEAR TEXT



Print Modes

! ! ! ! !' !! !! ! ! #%" !'"!% ! ! % ! ! " !$ #

!'"!% ! ! " $! ! !'"!% '!% !!

! ! " ! #" !! % && !!"

% ! ! " ! !$ $! "!! $ $ % ! ! ! !


""*! & &' " #%!' $('+ #%" & '' +"( + ! *! #%!'! ! %'!"!'"!&

Description

&(% " ' *%!& ! &'(%' % &

Causes

! !'%'"! (%! ' %+! #%"&& ' & %

%!&(!' "!

'(% '%! ##%

#!& '%! ##%

(

"' ##% &'(%' ""%&

#$( "!

*"%&' & "(%& ! " ! %+ "!'"!&

Corrective Actions

%!' ! ('-#&& #%!' "&

' ' '!&& '" ,'% '" %( ' "(!' " ! (&

Description

!)! % #%"( + ( ('"!& " ! &"*! (# & %#' &! #''%!

Causes

&'%+ " ' ! ''%'& %"#& ! #%"(& " ! %'& " %!' ""%'& % & (' ' "&' &!&') % ' &"!%+ ""%& *"%&' & & *'%! +"* +!

Corrective Actions

"' ! ! !'% #%!' " '(& !%&! ' !( % " #&&& ")% '

' ' '!&& '" ,'% '" %( ' "(!' " ! (&


Description

""$ !% #$!& % + % * &"&$ & & "$$ %" "'$% & $- "$$%)& ""$ %&'$&"!

Causes

! % !"& #$"#$+ %"$ + & ! %#$% $" &% "$! #"%&"! &+#% & $ "!%

Corrective Actions

"& ! ! !&$ #$!& " %& &'% !$%! & !' $ " #%%% "($ & & & &!%% &" ,&$ &" $' & "'!& " ! '%

Description

! %#$% "! & $% &! & $"'!%% " & !% ! &*&

Causes

% "% !"& "!&$" & "& $")& & &+#% $

"!%

&'$ &$! ##$

'

$!%'!& "!

" &$ #$&+ &+#% ( '!#& $%'&%

"" $ $"# ("' !$%% & %($&+ " & #$"

Corrective Actions

"& ! ! !&$ #$!& " %& &'% !$%! & !' $ " #%%% "($ & & & &!%% &" ,&$ &" $' & "'!& " ! '% %

Description

! $ % ! ' '&% ! & *&$! #$& " & %)& )$ & % "$%&'$&

Causes

! !"& #$"#$+ %"$ + & ! %'$ "$% #'% & ! &" & "$$%' &" & %&$+ " & ! & &+#% *#& "& ##$ $&


Corrective Actions

%(, #' ' #',*% )*#', &( +, ,"-+ #'*+#'! ," '-&* ( )+++ (.* ," &#, ," %#!",'++ ,( 3%#!",* ,( *- ," &(-', ( #'$ -+ '*+ ," *1 ,#& ,( *-," &#!*,#(' #' &-%,#4)++ )*#', &(+

Description

"* #+ /"#, (** ,/' %$ ' (%(* * #%%+

Causes

"* #+ *,#(' ,/' ," #'$+ ,", "'!+ ," ,'+#('% (*+ , ," ! -+#'!," %$ #'$ ,( &(. /1 *(& ," (%(*

"#+ #+ %+( (&&(' )*(%& (* %% ," &# ,1)+ 0), ," (, &#

Corrective Actions

%(, #' ' #',*% )*#', &( +, ,"-+ #'*+#'! ," '-&* ( )+++ (.* ," &#

Description

"* * *),#,#. '+ #' ," * #%%+

Causes

" (%%(/#'! * ," &#' -++ ( ,"#+ )*(%&

40#+ .' **(* "#+ **(* -++ .*#,#(' ( "- ,/' ('+-,#. '+ ""- #+ ('+,', /#,"#' " ' (22%+ * &#+%#!' *(& (' +/," ,( ," '0,

*,*#! '(22%+ (-, /$ (* &#+#*, "+ )*(%&+ !'*, "(*#2(',% %#'+ ( # *', (%(* #' * #%%+ ' ,"#+ + #'+, ( ,#'! ," (&)%, +/," ,")*(%& #+ *+,*#, ,( ," )*,#-%* '(22%+ ,", * #%#'!

' (," ++ *() .(%-& ' "%) ,( "# ," )*(%&+ %(/ *() .(%-& &$+ ,")*(%&+ &(* .#+#%

Corrective Actions

40#+ .' **(* * (*& ," -*1 %#*,#(' )! 4 ,"#+ (+ '(, #0 ,")*(%& ,*(-%+"((, ," 40#+ +1+,& &*$ )(+#,#(' ,+, )! 4 '++*1*)% ," 40#+ &(,(* )! 4

*,*#! )*(%&+ , ," )%(,,* ,( &-%,#4)++ )*#', &( )% ," *,*#!+"$ ," /#)*+ ' )+ ( ," *.# ,,#(' ' # '++*1 *)% ," +*.#+,,#(' )! 4

*() .(%-& ,(( +&%% *(-%+"((, ," )' ,"*&% &'!&', +1+,& ," ," **#! %,*('#+ ' ," *,*#!

10-2 C4705-90000Product History and Service Notes

#(&$)( $#

' %(& '& ' ( &#' (+# &! & *&' $#' $ ( %!$((&' # ( !('(*&' $# $)"#( # ( ' "#)!

& !.)"& $&"(

%!$((& '& ! #)"& ' $"%$' $ !((&' # (' $& ,"%!

# ( &'( (+$ %$' ( $#' ' ( $ $& ( $)#(&- $ "#)()& $ ( %!$((& # (,"%! $* ( ' ' + ' ( $ $& % #

# ( ( & %$' ( $# ' ( &* ' $# !((& $ ( %!$((& !((& #( ' ($& #! *&' $# $ ( %!$((& #,( &* ' $# +$)! * ( !((& # '$ $#

# ( $)&( %$' ( $# ' ( !'( ( $ ( -& $ "#)()& # ( ,"%! $*( ' ' $& %!$((&' " #

# ( ( %$' ( $# ' ( "$#( $ ( -& ($& ' &%&'#( - ( !((& $*"& - # "& - # ( ,"%! $* ( ( ' + '%("&

&" # # * (' '( #) ' ( %!$((& &$" $(&' "#)()& # ( '"$)#(&- # ( '" "$#( # ( ,"%! $* (' &

C4705-90000 10-3Product History and Service Notes

"' " #" !!'

"" ! $ " % "" "# !

! $ " ! " # "' " ! $! '%' "" ! " )" %" $#!' !!# ! "# "# % " # ! !! " " $!

! "" "! " !" " $! " " " #" "" !!#! " %" " "" " !" "% " #" ! $! " " #"# " $! "" ! " " &" "" " "

#" % % $! " "" ! #!

" " ( ""#! ' !! !! " #""

! " #""! " ! " " (""! # !' !! " #""

! " #""! " ! " " ( ""!"! # !' !! " #""

! " #""! " ! " " ( $


#&**( +''&(* %&($*!&% &% * &(# !

)'!# &(# ! )!* ) % '(&+ *& ! (,! %!%() % !%&($ * $&% #*)* ,#&'$%*) !) )!* % &+% * * &##&-!% ())

**''#&**(/)+''&(*'& '&$

&+ % )) * !) )!* (&$ &( -&(")**!&% *& &*!% * &##&-!% !%&($*!&%

%(# %&($*!&%

&+$%**!&% #*)* ,()!&%) & * (,! %+#) % )( +!)

(!%!%

(,! &*)

-)#**()

!%&)*!) %&($*!&% ' /

&%%*!,!*.


(/+4 /$ (01-/5 %-/ $0(&,$10 ,# -#$*

! ./(*

# ! 7

7

7

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"! $0(&,$1

$0(&,$1

$0(&,$1

" C3195A ESA0000000/ESA6207614C3196A ESA0000000/ESA6231908C3198A ESA0000000/ESA6206073

% 201-+$/

! " /1 2+!$/ $0"/(.1(-, 15

C3195-60135 FWM. SIMM A.02.10 1

!"!

'(0 $/3("$ -1$ "-,1 (,0 1'$ %-**-4(,& (,%-/+ 1(-,

*(01 -% ./-!*$+0 0-*3$# (, $ "' -,$ -% 1'$ %(/+4 /$ /$*$ 0$0

'$ 0$/( * ,2+!$/0 -% 1'$ 2,(10 0'(..$# 4(1' $ "' /$*$ 0$

'$ ),-4, ./-!*$+0 -% 1'$ * 1$01 /$*$ 0$

# $

Note: By default, the problems solved are affecting all the previous releases.

$

7 %(*$0 ' ,&0 1'$ 2,(1 0-+$1(+$0 0'-4(,& 0501$+ $//-/

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/4 /$ ./-!*$+ /5 1(+$ 4 0 ""$.1$# (, 61("0 ,# (1 0'-2*# !$ (, 0$"-,#0


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7:6-: +);- ?0-6 1< ,7-; 67< .16, 5):3 -6+7,-: 1< -2-+<; 5-,1) +76<16=7=;4A '01;8:7*4-5 1; 764A 8:-;-6< 16 .1:5?):- :->1;176

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(0-6 8:16<16/ <0:7=/0 ) -6<:761+; 67< 1D<:761+; 87:< <0- 847<<-: 0)6/; ).<-: 8:16<16/):7=6, #7;<&+:18< 847<; '0- 8:7*4-5 +)6 )4;7 7++=: ?1<0 #D .14-; *=< ?1<0 4-;;;->-:1<A '01; 8:7*4-5 764A 7++=:; 16 .1:5?):- :->1;176

#47<<-: 0)6/; ).<-: ;-6,16/ ;->-:)4 .14-; ?1<0 ;5)44 5):/16; '01; *=/ 1; 8:-;-6< 16.1:5?):- :->1;176

)6,16/ %-.-:-6+- 7+)41B)<176 7. <0- 5):3 -6+7,-: ,=:16/ <0- 161<1)41B)<176 1:5?):-:->1;176; )6, 0)>- ) +-:<)16 >):1)*141<A ,-<-+<16/ <0- :-.-:-6+- 7. <0- 8)8-:),>)6+- +7::-+<176 5):3 -6+7,-: ,=:16/ <0- 161<1)41B)<176 )< <0- 87?-: =8 . <0- -::7: 1;<77 01/0 <0- 8)8-: ),>)6+- +7::-+<176 ?144 67< *- -..1+1-6< '01; 8:7*4-5 )..-+<; 764A <0-=61<; <0)< :-9=1:- <0- 8)8-: ),>)6+- +7::-+<176 )88:7@15)<-4A )*7=< 7. 7=: =61<;

'0- )++=:)+A +)41*:)<176 +0)6/-, <7 158:7>- <0- 8-:.7:5)6+- 7. <0- +)41*:)<176

)6,16/ )6, 8)<<-:6 ?0-6 8:16<16/ ?1<0 <0- .7447?16/ +76.1/=:)<176

767+0:75-

7)<-, -)>A?-1/0< )6, 76,

-;< )6, !7:5)4

(0-6 <0- 847<<-: 1; ;-< <7 & %!& <0- *4)+3 8-6 1; 67< ;-:>1+-, ).<-: +=<<16/<0- 8:16< ; ) :-;=4< <0- *4)+3 8-6 ,:1-; )6, 5)A 0)>- ;<):<D=8 8:7*4-5; '0- 6-? +7,-)8841-; ;-:>1+16/ <7 <01; 8-6 ).<-: +=<<16/

)8)6-;-#7:<=/=-;-&8)61;0-:5)6 47+)41B)<176; +7::-+<-,

&-:>1+- 76.1/=:)<176 847< 158:7>-5-6<;

767 67< /:)A;+)416/ +747:;

&07?16/ )44 8-6 ,:78 ,-<-+< 16.7;

#47<<-: 0)6/; ).<-: 847<; ?0-6 C )16<-6)6+- ,>1;-, 5-;;)/- ;07?; =8 76 <0- .:76<8)6-4 ,1;84)A

" ' ! C"=< 7. 5-57:A ?0-6 :-+-1>16/ # :-9=-;<; -<,516 8744; <0-8:16<-: ->-:A ;-+76,; )6, <0- # :-9=-;<; ;-6< <7 1< :-5)16 16 1<; 5-57:A '0)<5-)6; <0)< <0- 5-57:A 1; .144-, ?1<0 # 8)+3-<; '01; .)+< +)6 .144 <0- 5-57:A-;1/6-< ?1<0 67 -@<:) 5-57:A 764A ).<-: 516=<-; 1. 764A 76- ,->1+-0); -<,516 78-6-, ,=:16/ )44 <0)< <15- . <0-:- ):- <?7 <0- <15- <7 7*<)16 )6 C"=< 7.5-57:A 5-;;)/- 1; :-,=+-, <7 ) 0)4. )6, ;7 76


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1?-, +695-9 +):- 796*3-4: 15 C C 15:;9<+;165: ):0-, 315-: 7915;-, >1;0# )9- 7915;-, +65;15<6<:3@

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,. /(", /).&.2 "- ,&+.&*)

4 ,,&$" --"('2 "-&$)".

4 ,,&$" --"('2 "-&$)". '/-

"'"."!

4 '(+

4 '(+

4 ", /-%&)$

4 ,,&$" +,&)$

4 ) *!", --"('2

4 ,"1

4 ,,&$" "'. 4-&3"

4 ,,&$" "'. 4-&3"

4 4 ,.,&!$" *0", "-&$)". )'2


"!& */-4 /%

"#"-"* "+*

-2&*$

-/ 0)"- 0*/&/4 ". -&,/&+*

6 -' * +!"- * (0!"! &* /")

6 -&1" +(("- 6.&5"

6 -&1" +(("- 6.&5"

6 "!&6+/+- +0*/ * (0!"! &* /")

6 * +!"- ("

6 -"2

6 "(& ( "- * (0!"! 2&/% "!& +/+- ..")(4

6 -"2

6 63&. +/+- ..")(4 * (0!". /")

6 -"2

6 "!& "*.+- ..")(4

6 !$" ".0-&*$ "1"- * (0!"! &* /")

6 " +*!-4 "1"- * (0!"! &* /")

6 "!& "*.+- +(!"- * (0!"! &* /")


! % (-+1 -$ )(-%(.!

!"!+!(!)(

+/%(#

+- .'!+ .(-%-1 !,+%*-%)(

3 ! % !(,)+ (&. ! %( -!'

3 (-+1 &-!( ,,!'&1 3,%2!

3 (-+1 &-!( ,,!'&1 3,%2!

3 +!/

3 +!/

3 0%& %, &-!

3 +!/

3 +!/

3 &! %!


&( *! 1"-!-&1"

"#"-"* "+*

-2&*$

-/ 0)"- 0*/&/3 ". -&,/&+*

5 &( /",,"- ..")(3

5 -"2

5 +0*/ (+ '

5 -"2

5 "-&*$ (""1"

5 -"2

5 .%"-

5 1"-!-&1" "- ..")(3

"("/"!

5 -"2

5 (0./"- "-

5 1"-!-&1" ..")(3 5.&4"

5 1"-!-&1" ..")(3 5.&4"

5 &( ..")(3 5.&4"

5 &( ..")(3 5.&4"

5 ,-&*$

5 /-2%""( ..")(3

5 "/&*"- &*$


(,"'7/+ 00$+!*5

$%$/$,"$-,

/ 4(,&

/1 2+!$/ 2 ,1(15 $0"/(.1(-,

7 $#( (3$/1$/

7 (,"'7/+ 20'(,&

7 (,"'7/+ ./(,&

7 (,"'7/+ 00$+!*5

7 #&$ (/$"1-/

7 "/$4

7 (,"'7/+ / + 70(6$

7 (,"'7/+ / + 70(6$

7 + -2/, * ,"*2#$# (, 1$+

7 21 ,"*2#$# (, 1$+

7 "/$4 ,"*2#$# (, 1$+

7 $ / (/$ (,) &$ ,"*2#$# (, 1$+

7 "/$4 ,"*2#$# (, 1$+

7 (,"'7/+ $,0-/ ,"*2#$# (, 1$+

7 '-2*#$/ "/$4 ,"*2#$# (, 1$+

7 -")$/ * 1$ ,"*2#$# (, 1$+

7 ./(,& ,"*2#$# (, 1$+

7 /-,1 (/$ (,) &$ ,"*2#$# (, 1$+

7 * 1 0'$/ ,"*2#$# (, 1$+

7 "/$4 ,"*2#$# (, 1$+

7 (,"'7/+ $3$/ ,"*2#$# (, 1$+

7 + /(3$ ,"*2#$# (, 1$+

7 (,"'7/+ (%1 00$+!*5


*(!+( ))$#-

(%&%

(,"%!

(* +$( +%*"*- )("'*"&%

/ " +"

/ +**( %#&)+( ))$#- /)".

/ +**( %#&)+( ))$#- /)".

/ (,

/ (,

/ *(!+( ))$#- /)".

/ *(!+( ))$#- /)".

/ (,

/ +**( ))$#-


Accessories

Description HP Part Number

DesignJet 700/750C/750C Plus/755CM

Repackaging Kit D/A1 Size:C3195-60113

E/A0 Size: C3196-60113

User Documentation DesignJet 700/750C Plus

DesignJet 750C

Chinese C4705-60030 C3195-60070

English C4705-60021 C3195-60061

French C4705-60025 C3195-60065

German C4705-60024 C3195-60064

Italian C4705-60027 C3195-60067

Japanese C4705-60028 C3195-60068

Korean C4705-60022 C3195-60062

Portuguese C4705-60029 C3195-60069

Spanish C4705-60026 C3195-60066

Taiwanese C4705-60023 C3195-60063

User Documentation DesignJet 755CM(Model A)

DesignJet 755CM(Model B)

Chinese - C3198-60060

English C3198-60001 C3198-60051

French C3198-60005 C3198-60055

German C3198-60004 C3198-60054

Italian C3198-60007 C3198-60057

Japanese - -

Korean - C3198-60052

Portuguese C3198-60009 C3198-60059

Spanish C3198-60006 C3198-60056

Taiwanese - -



Front-Panel Overlay DesignJet 700 DesignJet 750C/750C Plus/755CM

Chinese C4705-60040 C3195-60050

English C4705-60031 C3195-60041

French C4705-60035 C3195-60045

German C4705-60034 C3195-60044

Italian C4705-60037 C3195-60047

Japanese C4705-60038 C3195-60048

Korean C4705-60032 C3195-60042

Portuguese C4705-60039 C3195-60049

Spanish C4705-60036 C3195-60046

Taiwanese C4705-60033 C3195-60043

Other Documentation

DesignJet 700/750C/750C Plus/

DesignJet 755CM

Software Application Notes C4705-90006 C3195-90121


HP-GL/2 and HP RTLReference Guide 5959-9733

HP-GL/2 and HP RTLPeripherals ProductComparison Guide 5959-9734

Supplies Source (booklet) 5963-5162E

Media Reference Guide 5963-5220 / 5963-5224



Print Cartridges DesignJet 700 DesignJet 750C/750C Plus/755CM

Black 51645A 51645A

Cyan – 51644C

Magenta – 51644M

Yellow – 51644Y

Plug-In Memory(DRAM SIMM)


4-Mbyte SIMM C3132A

8-Mbyte SIMM C3133A

16-Mbyte SIMM C3146A or D2297A

32-Mbyte SIMM D3578A

PostScript Upgrade Kit(ROM SIMM and driver)


C4707A

HP Color Management Kit DesignJet 700/750C/750C Plus/755CM

C4698A


Parallel (Bi-Tronics/Centronics) Interface Cables

Computer HP Part Number Cable length Connector type atcomp ter end of cable

DesignJetcompu ter end of cable

Applicable to all computers C2950A

C2951A

2.1 m (6.9 ft)

3.0 m (9.8 ft)

25-pin male

25-pin male

Serial (RS-232-C) Interface Cables

Computer HP Part Number Cable length Connector type atcomp ter end of cable

DesignJetcompu ter end of cable

HP Vectra or HP 24541A/Bserial interface card (9-pinconnector).

HP 9000 workstations using9-pin connectors.

IBM AT and compatiblecomputers using 9-pin serialconnectors.

24542G 3.0 m (9.8 ft) 9-pin female

HP Vectra PC with HP 24541A/Bdual serial interface card usingthe 25-pin connector.

HP Apollo workstation using anSPE (Serial/Parallel Expansion)option and supplied adaptercable.

DEC VAX.

Sun workstation.

13242G 5.0 m (16.4 ft) 25-pin male

IBM PC, PC/XT, IBM PS/2 andcompatible computers

C2913A

17255D

1.2 m (3.9 ft)

1.2 m (3.9 ft)

25-pin female

25-pin female

Apple Macintosh Plus, SE, IISeries, Classic, LC family,Quadra family, PowerBook,PowerMac

17302A 1.5 m (4.9 ft) 8-pin male mini-DIN

Extension cable 31391A 5 m (16.4 ft) 25-pin female

Support Services

Hewlett-Packard support services in the United States

Below is a list of Hewlett-Packard support resources for customers in the UnitedStates. Use these resources before calling the Customer Support Center, whosedetails are given after this list.

US Support Resources

Resource Support provided and notes Phone/fax/ftp number Hours of operation

HP FIRST Fax Detailed product supportinformation on common softwareapplications and troubleshootingtips. All sent by fax.

Must call using a Group 3 faxmachine.

(800) 333-1917(Press 1 for HP FIRST)

or

(208) 344-4809

24 hours.

7 days.

Automated supportservice.

HP DownloadService (BBS: BulletinBoard Service)

Electronic downloading of HPproduct information,troubleshooting hints and updatedHP plotter driver information.

(208) 344-1691 24 hours.

7 days.

Real-time accessover modem.

CompuServe(HP FORUM)

Interactive dialog with worldwideHP customer community forexchange of information. Must bea subscriber. Ask for Agent #51.CompuServe connect chargesapply to caller.

(800) 524-3388 24 hours.

7 days.


Internet Information on products andplotter drivers for anyone with ftpaccess to the Internet, or who hasWorldwide Web access through ahyper-media viewer such asMosaic.

ftp to:

192.6.71.2, orftp–boi.external.hp.com

Name: anonymous

Password: your e-mailaddress

24 hours.

7 days.


World-Wide Web:http://www-dmo.external.hp.com/peripherals/main.html

Drivers by mail HP distributes HP-GL/2 plotterdrivers for AutoCAD andMicrosoft Windows. Other plotterdrivers must be obtained bycontacting the softwareapplication manufacturer.

(970) 339-7009 24 hours.

6 days (closed Sundays).

Support Services

US Customer Support Center

Resource Support provided Phone number Hours of operation

HP CustomerSupport Center

Technical support withsetup, operation and repairinformation.

(208) 323-2551 6am – 6pm (MST)

Weekdays

Other Useful HP Resources in the United States

Resource Support provided and notes

Phone number Hours of operation

HP CustomerInformation Center

Pre-sales information andliterature

(800) 752-0900 6 am – 5 pm (PST)

Weekdays

Services DirectMarketing

HP service contractinformation

(800) 835 4747 730 am – 12 noon1pm – 4 pm (PST)

Weekdays

HP DIRECT Ordering Ordering of supplies andaccessories directly fromHP.

(800) 538-8787 6am – 5pm (PST)

Parts Identification Assistance in identifyingservice parts.

(916) 783-0804 M Tu W Th:6am – 3pm (MST)

Friday:6am – 2pm (MST)

Support MaterialsOrganization

Ordering of manuals andservice parts directly fromHP.

Must have a part numberbefore calling.

(800) 227-8164 M Tu Th F:6am – 5pm (PST)

Wednesday:6am – 2pm3pm – 5pm (PST)

HP Support Assistant(CD-ROM)

A quarterly CD-ROMsubscription service fromHP. This online systemprovides technicalinformation, productinformation and softwaredrivers.

This product is designed torun in a Microsoft Windowsenvironment.

(800) 457-1762 24 hours

7 days

Support Services

Hewlett-Packard support services in Europe

Below is a list of Hewlett-Packard support resources for customers in Europe.Use these resources before calling the Customer Support Center, whose details aregiven after this list.

European Support Resources


HP FIRST Fax Detailed product supportinformation on commonsoftware applications andtroubleshooting tips. All sentby fax.

Must call using a Group 3 faxmachine.

Europe: (English) (+31) 20 681 5792

Austria: (German) 0660 8128Belgium: (Dutch) 0800 1 1906 (French) 0800 1 7043Switzerland: (French) 155 1526 (German) 155 1527Germany: (German) 0130 810061Denmark: (Danish) 800 10453Spain: (Spanish) 900 993123France: (French) 05 905900United KIngdom: (English) 0800 960271Italy: (Italian) 1678 59020Norway: (Norwegian) 800 11319Netherlands: (Dutch) 06 0222420Sweden: (Swedish) 020 795743Finland: (Finnish) 9800 13134

24 hours.

7 days.


HP DownloadService (BBS: BulletinBoard Service)

Electronic downloading of HPproduct information,troubleshooting hints andupdated HP plotter driverinformation.

UK: (01344) 360880

Outside the UK: (+1) 208 344-1694

24 hours.

7 days.

Real-time access overmodem.

Support Services

European Support Resources (continued)


CompuServe(HP FORUM)

Interactive dialog withworldwide HP customercommunity for exchange ofinformation.

Must be a subscriber.

CompuServe connect chargesapply to caller.

UK:(01272) 760680and ask for Agent #51.

Outside the UK:(+1) 614 529-1349

24 hours.

7 days.


Internet Information on products andplotter drivers for anyone withftp access to the Internet, orwho has Worldwide Webaccess through a hyper-mediaviewer such as Mosaic.

ftp to:

192.6.71.2, orftp-boi.external.hp.com

Name: anonymous


24 hours.

7 days.



HP SupportAssistant(CD-ROM)

A quarterly CD-ROMsubscription service from HP.This online system providestechnical information, productinformation and softwaredrivers.

This product is designed to runin a Microsoft Windowsenvironment.

UK:(0800) 960274

Outside the UK:(+31) 55 384 2799

09:00 – 18:00

Weekdays

HP FulfilmentService

Latest drivers. UK:Tel: (01429) 865511Fax: (01429) 866000

Outside the UK:Tel: (+44) 1429 865511Fax: (+44) 1429 866000

Support Services

European Customer Support Center

Resource Support provided Phone number Hours of operation

HP CustomerSupport Center,Amsterdam,The Netherlands

Technical support withsetup, and operationinformation.

Dutch(+31) 20 681 6473

English(+31) 20 682 8291 or0891 391 000

French(+31) 20 681 8260 or3670 39 49

German(+31) 20 681 7174

Italian(+31) 20 581 3318

Spanish(+31) 20 581 3319

M Tu Th F:08:30–18:00 ,Wednesday: 8:30–16:00

European Service Agreements

Initiated ... Product Details

Within 30 days ofpurchase

HP Support-Pack HP SupportPack is a three-year on-site serviceagreement which you can buy within 30 days ofpurchasing your plotter. With HP SupportPack,you can protect your investment and ensure itsmaximum availability. Your dealer can supplyinformation about HP SupportPack, as well as asimple registration card.

After 30 days ofpurchase

Please contact your local HP Sales and Support office for details of other serviceagreements.

Support Services

European Response Centers

Support provided Country Phone number fax number

Technical supportwith repairinformation.

Netherlands

United Kingdom

France

Germany

Italy

Spain

Czech Republic

Greece

Hungary

Poland

Turkey

Headquarters InternationalSales Branch (I.S.B.) /Middle East & Africa

Denmark

Austria

Belgium

Finland

Norway

Portugal

Sweden

Switzerland

Europe

(+31) 20 547 9666

(+44) 1344 366366

(+33) 1 69 82 60 60

(+49) 2102 90 6143

(+39) 2 92 122 778

(+34) 1 631 16 01 /

(+42) 2 4743 111 or (+42) 2 4717 321 /

(+30) 1 689 6503 or (+30) 1 689 6504

(+36) 1 252 4505 or (+36) 1 252 4705

(+48) 22 37 50 65

(+90) 212 224 59 37 or (+90) 212 246 78 47

(+41) 22 780 41 11

(+45) 45 99 11 22

(+43) 1 25000 555

(+32) 2 778 38 00

(+358) 0 88721

(+47) 22 73 56 01

(+351) 1 301 73 44

(+46) 8 444 23 20

(+41) 31 980 31 11

(+41) 22 780 81 11

(+31) 20 547 7750

(+44) 1344 363344

(+33) 1 69 82 60 99

(+49) 2102 90 6300

(+39) 2 92 104 551

(+34) 1 631 18 30 or (+34) 1 631 18 31

(+42) 2 471 76 11

(+30) 1 689 6508

(+36) 1 252 7441

(+48) 22 37 47 83

(+90) 212 233 93 49

(+41) 22 780 47 70

(+45) 42 81 39 20

(+43) 1 25000 500

(+32) 2 778 30 43

(+358) 0 887 2477

(+47) 22 75 56 10

(+351) 1 301 63 32 or (+351) 1 301 63 33

(+46) 8 444 25 20

(+41) 31 980 33 90

(+41) 22 780 85 42

Support Services

Hewlett-Packard support services in Asia-Pacific

Asia-Pacific Support Resources


HP FIRST Fax Detailed product supportinformation on common softwareapplications and troubleshootingtips. All sent by fax.

Australia:(03) 9272 2627Japan:(03) 3335 8622Korea:(82-2) 769 0543New Zealand:(09) 356 6642PRC:(86-10) 505 5280Singapore(65) 291 7951Taiwan(886-2) 719 5589Worldwide:(+1) (208) 344-4809

24 hours.

7 days.


HP DownloadService (BBS: BulletinBoard Service))

Electronic downloading of HPproduct information,troubleshooting hints andupdated HP plotter driverinformation.

Australia:(03) 9890 0276New Zealand:(09) 356 3660Taiwan(886-2) 923 3233(login: hppassword: bbs)Worldwide:(+1) (208) 344-1691

24 hours.

7 days.


Internet Information on products andplotter drivers for anyone with ftpaccess to the Internet, or whohas Worldwide Web accessthrough a hyper-media viewersuch as Mosaic.

ftp to: 192.6.71.2, orftp-boi.external.hp.com

Name: anonymous


24 hours.

7 days.



HP SupportAssistant(CD-ROM)

A quarterly CD-ROMsubscription service from HP.This online system providestechnical information, productinformation and software drivers.

This product is designed to runin a Microsoft Windowsenvironment.

(65) 740 4629 24 hours

7 days

Support Services

Asia-Pacific Support Resources (continued)


HP FulfilmentService

Latest drivers. Australia:Tel: (612) 565 6099Fax: (612) 519 5631

JapanTel: (03) 5346 1891

KoreaTel: (82-2) 3452 7677

New ZealandTel: (02) 565 6099Fax: (02) 519 5631

Singapore:Tel: (65) 740 4477Fax: (65) 740 4499

For telephone support in the Asia-Pacific region other than for those services listed above, contact your local HPdealer.

Support Services

Glossary-1

Glossary

Glossary-2 C4705-90000

# Number of units.

C Degree(s) Celsius.

F Degree(s) Fahrenheit.

A 1. Amp(s).2. A pressure of one atmosphere, commonly usedas a reference level in asessing sound pressure.

ac Alternating current.

accuracy calibration X-axis calibration.

addressable dpi A resolution higher than thenominal value of the cartridges, giving a finergrid on which the plotter can selectively positiondots and improve print quality.

ASIC Application-Specific Integrated Circuit.

baud rate For the RS-232-C interface, the datatransmission rate between the computer and theplotter (bits per second).

bidirectional print mode A print mode inwhich plotting is performed while the carriage ismoving in either direction.

binding Obstruction to movement.

Bi-Tronics A parallel interface standard.

C Degree(s) Celsius.

CAD Computer-Aided Design.

calib. Calibration.

CAM Computer-Aided Manufacturing.

carriage axis The axis along which the carriagemoves. (Y-axis.)

carriage LED Line sensor.

cartridge Print cartridge (pen).

centronics A parallel interface standard.

checkout Of nozzles: testing of nozzles byfiring them one by one.

checksum A programming method used tominimize data errors when data are transferred. ...(Part of a definition from The Harper CollinsDictionary of Computer Terms, Ian R. Sinclair1991.)

cm Centimeter(s).

Customer Engineers HP field supportengineers.

D/A1-size plotters Models C3190A andC4694A.

data display Service monitor.

dB Decibel(s).

dc Direct current.

depletion The selective reduction of thenumber of drops placed on the media, in order toprevent an excess of ink on the media.

display data Service monitor.

display list An internal logical map, in swathformat, containing data representing graphicalobjects.

DOS (MS-DOS.) MicroSoft Disk-OperatingSystem.

dpi Dot(s) per inch, the plotter’s resolution ofraster images on the media.

DRAM Dynamic Random-Access Memory.


drive roller Platen roller.

drive-roller gear Helical gear at right-handside of drive roller.

driver 1. An electronic circuit that providesinput to another electronic circuit, (fromWebster’s Ninth New Collegiate Dictionary, Merriam-Webster 1991).2. Configuration data used by software to controlinput and output between the computer and theplotter.

DTR Data Terminal Ready.

duty cycle The amount of use a plotter shouldwithstand without undue maintenance.

E/A0-size plotters Models C3191A andC4695A.

ECP Extended Capability Port. (A Bi-Tronicsoperating mode.)

EEROM Electrically Erasable Read-OnlyMemory.

electronics module The equivalent of theelectronics enclosure of previous models in theDesignJet series. However, the electronicsmodule is orderable as one part: you should notopen it.

EPROM Erasable Programmable Read-OnlyMemory.

ESD Electrostatic discharge.

F Degree(s) Fahrenheit.

film A type of media.

flow mode The plotting of images that havealready been rasterized by computer software anddo not need to be rasterized by the plotter itself.

ft foot/feet

halftoning The placement of dots to create avisual effect of different colors or different shadesof gray.

helical gear Right-hand drive-roller gear.

HP Hewlett-Packard.

HP-GL Precursor of HP-GL/2.

HP-GL/2 Hewlett-Packard’s standard graphicslanguage for its plotters.

HP-RTL Hewlett-Packard Raster TransferLanguage.

Hz Hertz.

IC Integrated Circuit.

IEEE Institute of Electrical and ElectronicsEngineers.

in Inch(es).

I/O Input/Output

IPA Isopropilic alcohol.

ips Inch(es) per second.

K Kilobyte(s)

Kana-8 A Japanese character set.

Kanji A Japanese character set.

Kbyte Kilobyte

kg Kilogram(s).

Kg Kilogram(s).


LAN Local Area Network.

lb Pound(s).

LED Light-Emitting Diode.

line sensor Carriage LED.

m Meter(s)

margin Part of the media on which the plotteris incapable of printing.

Mbyte Megabyte.

media (Used instead of medium.) The materialon which the graphics are plotted: paper,translucent material, vellum, film, or specialpaper.

media axis The axis along which the mediamoves. (X-axis; paper axis.)

media jam A situation in which media becomesblocked in the plotter mechanisms.

media-jam lever Pinch-arm lever.

media-length calibration Media-sensorcalibration.

media-sensor calibration Media-lengthcalibration.

mil 1/1000 of an inch.

minimum pass time The time necessary for inkto dry sufficiently before the plotter can placemore ink adjacent to it.

MIO Modular Input/Output.

mm Millimeter(s).

monitor mode Service monitor.

MS-DOS MicroSoft Disk-Operating System

no negative motion An RTL command thatindicates to the plotter that it will receive all dataalready in the order in which it should be plotted.

off-axis ink system A system whereby ink ispumped to the cartridges from a reservoir thatdoes not move with the carriage.

PAL Programmable Array Logic.

palette A set of pens for which width and %shading are defined using the setup sheet or thegraphics software.

paper axis Media axis (X-axis).

parity An error-checking method forinformation transfer between a computer and aperipheral device. Parity is used to check theaccuracy of binary data.

pass A movement of the carriage from left toright, or from right to left, as it plots the graphic.

pass advance The distance that the mediaadvances between carriage passes.

PC Personal Computer.

PCA Printed Circuit Assembly.

pen 1. Even though the inkjet plotter has nophysical pens, the lines it draws match theattributes for pens numbered 1 through 8 in theapplication software. (See also “palette.”)2. Sometimes used instead of “print cartridge.”

pinch-arm lever Pinch-wheel lever, media-jamlever.


PJL Printer Job Language, developed byHewlett-Packard to give software applicationsmore job-level device control and to providedevice status information to the application.

platen roller Drive roller.

plot quality Print quality.

PML Printer Management Language.

P/N Part Number.

power cycle The switching of the plotter offand then on again.

primary colors cyan, magenta, yellow, black.

print quality Plot quality

Product Line 30 Hewlett-Packard’s productline of large-format, pen and thermal-inkjetplotters.

PWM Pulse-Width Modulation.

RAM Random-Access Memory.

raster 1. A matrix of dots, or pixels, whereeach pixel is defined by a bit. A bit that is “on”will print a dot on the paper. A bit that is “off”will leave the area blank.2. A method for defining a plot directly in termsof the pixels rather than as vectors.

raster image processor Software that convertsgraphics data to pixel format.

relative humidity The ratio of the amount ofwater vapor actually present in the air to thegreatest amount possible at the same temperature,(from Webster’s Ninth New Collegiate Dictionary, Merriam-Webster 1991).

resolution A measure of image sharpnessexpressed as a number of lines per unit length.When referring to plotters, addressable resolutionmeans the smallest move the plotter can makeprogrammatically.

rms Root mean square.

ROM Read-Only Memory.

roman A character set based on the Latinalphabet.

RS-232-C interface A serial interfacestandardized by the Electronic IndustriesAssociation Standard RS-232-C.

RTL see “HP-RTL.”

SFIBIS An ASIC

SCondor An ASIC

sec Second(s).

secondary colors Red, blue, green.

service monitor Data display; display data;monitor mode.

SIMM Single In-line Memory Module.

skew Misalignment.

special paper A paper specifically developedby HP, for HP inkjet plotters.

SPROC Servo-Processor Code.


swath That portion of a drawing plottedbetween advances of the drive roller in

mode. (In mode, the drive roller advanceshalf a swath at a time; in mode, it mayadvance a full swath or half a swath, dependingon whether the plot is color or monochrome.)

TCP/IP Transmission Control Protocol /Internet Protocol.

theta-Z error A print-quality error causedwhen the nozzles on a cartridge are notperpendicular to the carriage axis. The errorshows up as jagged vertical lines.

translucent Describes a type of media throughwhich light passes.

UART Universal Asynchronous ReceiverTransmitter.

unidirectional print mode A print mode inwhich plotting is performed while the carriagemoves in one direction, and no plotting isperformed while the carriage moves in theopposite direction.

vellum A type of strong paper.

VLS Vertical-line straightness.

X-axis Media axis.

X-axis calibration Accuracy calibration.

Y-axis Carriage axis.

Index-1

Index

Index-2 C4705-90000

(+//.56

,+3!. +10(!0 6

!//+.%!/ 6

1.5 6(%.0%+* 6

1.5 (%.0%+* (+//.56

+1/0%/ 6

0%+* '!5/ 6 6

.!//(! ,% (+//.56

&1/0)!*0/ 6

(%#* .0.% #!/ 6

))+*% 1/%*# !(0 )#! 6

,,(! +((' 6

,,(%0%+* *+0!/ ,.0 *1)!. 6

,,(%0%+*/ +" ,(+00!. 6

.! "%(( ,(+0 /!.2%! 0!/0 6

(+//.56

,,(%0%+* ,!%"% *0!#.0! %.1%0

..%#! 6!* *0!."! 60 6

.%*0 +*0.+( 60 6

.+!//+. 1,,+.0 6

//!)(5 %*/0.10%+*/ 6(!#/ * %* 6

%( .!)+2%*# 6

%( /!*/+. 6

%( /0!,,!. /!.2%! 0!/0 6

%( /0!,,!. )+0+. .!)+2%*# 6

* %*# 6

1 .0! (+//.56

!(0,.!)01.! 3!.%*# 6.!)+2%*# )%* .%2! 6/3!((%*# 6

/0#1. //!)(5 6

%6.+*%/ (+//.56

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Index-3 C4705-90000

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Index-4 C4705-90000

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Index-5 C4705-90000

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Index-6 C4705-90000

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Index-7 C4705-90000

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Index-8 C4705-90000

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Index-9 C4705-90000

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Index-10 C4705-90000

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What’s in This Book

This manual contains information necessaryto test, calibrate and service

HP DesignJet 700 plotters(models C4705A and C4706A)

HP DesignJet 750C plotters(models C3195A and C3196A)

HP DesignJet 750C Plus plotters(models C4708A and C4709A)

HP DesignJet 755CM printers(models C3198A and C3198B)

For information about using these plotters,refer to the corresponding user andquick-reference guides.

The procedures described in this manual areto be performed by HP-qualified servicepersonnel only.

Recycled paper

Printed in U.S.A. 8/96HP Internal Order NumberC4705-90000.

hp designjet 700, 750c, 750c plus, and 755cm … · service manual hp designjet 700, hp designjet...

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