HPE Data Center Automation: Transforming IT service deliveryExplore the benefits of HPE software in customer case studies

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Table of contents3 The automated data center

4 Nationwide Financial and insurance services leader pursues IT simplification, cloud initiatives

5 Sungard Availability Services Disaster Recovery leader transforms recovery and production efficiencies through automation

6 UBS AG Global wealth management and banking firm meets stringent audit/security timelines, eliminates exposure

7 CenturyLink Global communications, network, cloud and IT services company liberates staff through automation

8 Huntington Ingalls Industries, Inc. Nuclear-powered aircraft carrier builder automates, orchestrates and transforms IT services delivery

9 Turk Telekom Turkish telecommunications giant achieves full workflow automation

10 Convergys Corp. Global leader in customer management automates server builds and achieves >800% faster provisioning

11 Novabase Portuguese technology services firm slashes time spent on repetitive tasks by 75%

The automated data centerThe data center has become the bedrock on which business value and competitive differentiation are built. Through it, the enterprise delivers IT services to employees; applications and services to customers; resources to DevOps teams; control to compliance officers; and agility to the enterprise. The IT department therefore needs more efficient, less expensive ways to deploy and manage infrastructure to meet everyone’s demands.

Slash operations costs, simplify IT service deliveryHPE Data Center Automation (DCA) software is a core element of an integrated portfolio of solutions designed to help customers automate, orchestrate, and transform IT service delivery. Software defined Data Center Automation combines the capabilities of multiple technologies to provide a unified Data Center Automation platform—accessible through a single, intuitive user portal—and provides myriad service options, including:

•Provisioning and configuration: Orchestrate the full stack—from physical and virtual servers to networks, databases, and middleware—so users can quickly provision and configure tailored resources, even in multi-vendor environments.

•Patching: Simplify management of software installation, updates, patching, removal, and reporting so you identify and remediate vulnerable systems based on defined policies, to maintain compliance.

•Compliance management: Reduce time to audit by automating enforcement, real-time reporting, integrated remediation, and auditing. Provide up-to-date compliance information to control sprawl and compliance drift using a well-defined process of end-to-end lifecycle and policy management.

Let’s turn now to HPE customer stories that illustrate the gains made with software defined data automation center solutions through HPE Data Center Automation software and Helion Cloud Suite solutions.

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NationwideFinancial and insurance services leader pursues IT simplification, cloud initiatives

ChallengesAccelerate IT services delivery for competitive time to market

Streamline server provisioning/maintenance

Increase efficiency, reduce error, avoid cost

Business goalsDeliver applications faster than it traditionally has to competitively meet changing customer demands.

Reduce costs via an IT Simplification initiative.

Streamline server provisioning and maintenance.

ResultsProvides enterprise-level automation capabilities to all technology towers

Implements fast “single pane of glass” provisioning: from three tools to one

Read the brief

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Deploys 1,800 new servers annually

Hosts 2,000 applications

Meets security, configuration policies

Maintains 10,000 servers

Eliminates silos across Microsoft® Windows®, Linux®, Java Hosting, and VMware® ESX® teams

ResultsCreates groundbreaking proprietary DR solution

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Sungard Availability ServicesDisaster Recovery leader transforms recovery and production efficiencies through automation

ChallengesImplement touch-free Disaster Recovery

Reduce manual effort, human error, recovery times, and cost

Read the brief

Business goalsEnable Sungard Availability Services’ vision of making Disaster Recovery fully touch free, while bringing a seamless/frictionless experience to Sungard Availability Services customers

Assist in data center migration and new customer on boarding

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Reduces customer infrastructure build time by

70% to 75%

Reduces recovery time by 60% to 65%

Achieves DR testing success rate of 94% (Industry average is 35% to 38%)94%

Results

Saves $3 million USD annually

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UBS AGGlobal wealth management and banking firm meets stringent audit/security timelines, eliminates exposure

ChallengesAutomate business-critical Oracle estate patching to meet security/audit timelines

Read the brief

Business goalsAutomate database security patching across its entire Oracle estate, using fewer IT staff hours and resulting in better quality.

Provide the firm with a strategy to stay current with the Oracle security-patch release cycle.

Ensure compliance and avoid information leaks.

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Improves patching reliability by 90%

and patching capacity by 200%

Protects data, ensures compliance, reduces risk

Reduces manual procedures by 90%,

staffing requirements by 80%

Deploys patches within one week versus four to six weeks

Reduces costs and risk

Reduces number of engineers needed for server patching

from 12 to 1

Automates repetitive, time-consuming tasks

Restores devices back online in

minutes versus hours

12

1

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CenturyLinkGlobal communications, network, cloud and IT services company liberates staff through automation

ChallengesEliminate repetitive tasks

Ensure compliance

Shift engineering focus onto high-value activities

Results

Read the brief

Business goalsIdentify the best prospects for automation and what tools to use to implement the automation.

Standardize configurations across the enterprise, simplifying management and control.

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Huntington Ingalls Industries, Inc.Nuclear-powered aircraft carrier builder automates, orchestrates and transforms IT services delivery

ChallengesEliminate silos, consolidate resources, automate IT provisioning

Accelerate delivery of infrastructure and application resources to the business

Provide software developers with self-service cloud resource delivery

Results

Read the brief

Business goalsTo virtualize its infrastructure, deliver infrastructure and applications as a service and reduce provisioning from weeks to days or even hours.

To ensure readiness to leverage public cloud resources as cloud providers achieved critical security capability/milestones, such as FedRAMP and other regulatory compliance required by HII and its clients including the U.S. Navy.

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Accelerates provisioning from

6 weeks to <1 day

Deploys resources in

private cloud Gains agility for rapid setup and teardown of production/test/development systems

Replaces 2-week server design process with catalog of standardized templates

Results

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Turk Telekom (previously Avea)Turkish telecommunications giant achieves full workflow automation

ChallengesAutomate IT infrastructure, patching

Meet growing number of service requests

Ensure service quality

Read the case study Watch the video

Business goalsIntroduce end-to-end automation of the IT infrastructure to counter a lack of IT resources, a growing number of service requests and falling service quality.

Integrate fully with existing monitoring and management tools.

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Saves >5,000 man-hours per month

Integrates IT automation with monitoring tools

Accelerates problem resolution

Achieves fast ROI

Boosts service levels

Next phase planning to fully automate the delivery of IT services from the cloud

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Convergys Corp.Global leader in customer management automates server builds and achieves >800% faster provisioning

ChallengesReduce services turn-on time for business units

Accelerate computing environment provisioning, patching

Improve consistency across environments; reduce process errors

Focus IT resources on higher-priority projects

Results

Read the brief

Business goalsEnhance competitive advantage with speed to market.

Rapidly deploy computing infrastructure.

Expand automation across all enterprise server environments.

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50%

Completes project in-house at

50% cost savings

Deploys solution in running 7,000+ server environment

Achieves >800% faster provisioning

Lays groundwork for end-to-end

provisioning in <2 hours

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NovabasePortuguese technology services firm slashes time spent on repetitive tasks by 75%

ChallengesIncrease speed of IT service delivery

Streamline processes

Boost customer support efficiency

Results

Watch the video

Business goalsStreamline processes to reduce repetitive tasks.

Support increasing number of customers.

Embrace strategy for automation.

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75%

Reduces time spent on repetitive

tasks by 75%

Supports more customers with

zero increase in operations staff

Extends automation to second-line support and provisioning compliance

© Copyright 2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. VMware ESX is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other third-party trademark(s) is/are property of their respective owner(s).

4AA6-8006ENW, October 2016

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