hyatt ppt (1)

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YOU ARE MORE THAN WELCOME You are more than welcome…..

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by gourav ranjan mishra

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Page 1: Hyatt ppt (1)

YOU ARE MORE THAN WELCOME

You are more than welcome…..

Page 2: Hyatt ppt (1)

Global Market; Headquartered In ChicagoMarketing strategy is designed to secure

and build brand value .

A recent independent survey of key account customers conducted by Maritz Research identified Hyatt as the Best Hotel Brand based on relationships with WWSF( Worldwide Sales Force) and NSF( National Sales Force).

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Market Segmentation :• Building and differentiating the brand

position of Hyatt and sub-brands is fundamental to increasing Hyatt’s brand preference and demand.

• Targeted higher class worldwide with excellent ability to retain customers.

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ProductRooms, Restaurants, Swimming Pool, Gym,

Tennis Court, Jacuzzi ( in short All Services).

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PricingRoom Pricing Changes on daily basis.( No

Tariff Card)

Always keep keen look on Competitors.

Often, paying a higher price makes a customer more satisfied. Price is often considered a proxy for quality and vice-versa.

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PlaceServices are often chosen for their place

utility. Closer to the customer means higher probability of purchase.

Most of the Hyatt Hotels are located close to Airports.

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PromotionHyatt Gold Passport Membership

Programme has been an asset in aspects of retaining customers.

New Promotional Offer:Book for 2 Room Nights and get 3rd Room Nightfree.

Provide special rates including room charges, breakfast, internet.

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PeopleIntensive training for your human resources

on how to handle customers and how to deal with contingencies, is crucial for your success.

They have well trained Professional employees.

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ProcessesProcesses are important to deliver a quality

service. 

Services being intangible, processes become all the more crucial to ensure standards are met with.

Hyatt provides specialised services.

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Physical EvidenceLocated in Major Cities around the Globe.

( New York, Dubai, Mumbai, Delhi, many more)

Know Target Market.

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THANKS A LOTTO

ALL OF YOU