Success Story

Engagement:

Strategic IT partner

Industry:

FMCG

O ng:

End to End Hybrid

Landscape Management

HYBRID IT MANAGEMENT FOR A LEADING

CONSUMER PRODUCTS MANUFACTURER IN INDIA

The Client is one of the largest FMCG company in India with revenues over the US $1.2 Billion & market capitalization of US $5 Billion. Built on a legacy of quality and experience of over 131 years. The Client is world’s largest Ayurvedic and Natural Health Care Company. They operate in key consumer product categories like Hair Care, Oral Care, Health Care, Skin Care, Home Care and Foods.

Centralized Service Desk for all locations

Business with 16 Resident Locations with 25 Onsite

Oncology Labs being managed though Central Command Center (Call Center) at Progressive, NoidaManaged Services across 100 plus locations in India

supporting more than 2200 users.

Oncology Labs being managed though Central Command Center (Call Center) at Progressive, NoidaConverted cases into High Severity at CFAs, Warehouses during Business Critical Dates

24X7X365 Remote Infrastructure Monitoring for Data Center through Progressive NOC

Our Solution

High Availability of IT Infrastructure at all locationsProactive information through NOC helped minimum downtime for businessUniform Customer experience at all locations

Business Impact

Progressive Infotech has been our Hybrid IT infrastructure deployment and management partner for the past decade. They have continuously evolved to meet our IT services needs across the entire landscape in Indian Subcontinent and, Middle East. Progressive has been provisioning and managing our Hybrid Cloud for applications including the in premise SAP plus Sharepoint and .Net applications on Azure in a high availability environment. They have always been sharp and responsive delivering value and assurance. CIO-A Leading Global FMCG

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Trusted IT partner since 1998, Progressive Infotech provides comprehensive suite of transformation and support services. The

span across cloud, digital and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments and are better prepared for emergent market changes.

Progressive Infotech is consistently featured as a “mature vendor for IT Outsourcing” in the Gartner hype cycle report for ICT in India for last few years.

ABOUT PROGRESSIVE INFOTECH

India | USA | Middle East © Progressive Infotech Pvt.Ltd. 2016

Experience the outcomes at www.progressive.in For more information contact us at info@progressive.in

Business Challenge

to their Retail Stores (H&B) and Oncology Labs through single partner. Requirement of support at North Eastern States and Nepal. Requirement included comprehensive service coverage with High Availability at all the locations.