ï survey,(2012( - congress of south african trade unions workers surveys results... ·...
TRANSCRIPT
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I. Aims and methodology
1 Aims of the survey aims to provide an objective analysis of the perceptions
of union members and potential members on issues facing the labour movement. The questions asked in the survey range from what workers want from their employers to their views on labour unions and thoughts on the broader political landscape.
democracy and accountability, solidarity, gender and recruitment. This document provides an initial overview. In future, we hope the survey will provide a resource for more in-‐depth research in specific areas.
The survey should help union members, shopstewards, activists and leaders to enrich their views on hopes. It should strengthen internal democracy in the union movement and identify ways to improve the organisation of the unorganised and to serve members better.
2 The survey
what workers want from their employers and unions; why non-‐members do not belong to unions; whether workers face racial or gender discrimination or harassment at work; their views on strike action, union services and union democracy; and their political commitments.
The survey explores the views and opinions of workers. It did not ask detailed questions on working conditions, which are analysed in the Quarterly Labour Force Survey. It asked about working conditions primarily to make it possible to understand the perceptions of different groups of workers. These questions also help explore differences in working conditions by affiliate.
Like any survey, the sample of workers interviewed was designed to reflect the views and conditions of the broader constituency studied in this case, primarily formal-‐sector workers. To that end, it covered 3030 workers in 37 urban districts across the country.
The sample was designed to permit an in-‐depth analysis of the views of union members as well as the unorganised. To ensure a meaningful sample of actual and potential union members, some large sections of the working class had to be excluded. Specifically,
The survey excluded workers in enterprises with under five workers. That means that it excluded virtually all informal workers and the self employed as well as domestic workers, all of whom find it difficult to organise in unions.
It was only conducted in urban communities with an average household income of under R12 000 a month, according to the 2001 Census. According to the official Quarterly Labour Force Survey for the first quarter of 2012, over 80% of all union members lived in urban areas.
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233
211 210
182 165 161 157
125 108 107
87
-‐
50
100
150
200
250
NUMSA
SADTU
NUM
other COSATU
affiliate
NEHAW
U
SAMWU
SACCAWU
SATAWU
POPCRU
FAWU
SACTWU
Number of members in sample by affiliate
The survey was effectively divided into two in order to enable a larger and therefore more reliable sample of union members. As a result, while only 47% of formal sector workers are in unions, the survey of union members in the COSATU Survey was twice as large as the survey of non-‐members. Because organised workers were deliberately over-‐represented in the sample, we present findings separately for members and non-‐members.
The final sample included 753 non union members and 2293 union members. Of the union members, some 1746, or over half the entire survey, belonged to COSATU affiliates.
The sample included a large enough number of members from ten COSATU affiliates to permit some insight into individual unions. As the chart shows, these affiliates each had over 75 members in the survey. Only one union outside of COSATU, the Public Servants Association (PSA), had that many members in the survey.
The size of the sample in the survey does not necessarily correspond to the relative size of the union. NUM and the public service unions in particular are underrepresented because they have proportionately more members in rural areas.
Survey results are usually analysed in a weighted form that is proportional to the full larger population being analysed. Even unweighted, however, the final sample in
the COSATU Survey largely conformed to the findings of the much larger Quarterly Labour Force Survey, which covers some 30 000 households.
In particular, the sample roughly paralleled terms of race, gender, age and incomes. White workers were however heavily under-‐sampled and Coloured and Asian workers over-‐sampled in the COSATU Survey. Women made up only 43% of the COSATU Survey, which is below their share in the total population but roughly equal to their share in urban formal employment.
The survey was managed by a team based in NALEDI and led by Liesl Orr, with assistance from Debbie Budlender and Neva Makgetla; Jane Barrett and Theo Steele of COSATU; and Rudi Dicks, Musa Malabela and Sian Byrne of NALEDI. It was carried out by the Community Agency for Social Enquiry (CASE) and analysed primarily by Neva Makgetla. We are grateful to Gay Seidman for comments and the Employment Promotion Programme for funding.
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II. Describing formal sector workers This section describes some characteristics of members and non-‐members arising out of the survey their pay, education, occupations, race and gender. For overall comparisons of members and other formal sector workers, we report on the Quarterly Labour Force Survey, which is larger and more comprehensive than the COSATU Survey. We use the COSATU Survey for insight into differences between members of the affiliates, which are shaped primarily by occupational and sectoral differences.
1 Income levels Amongst formal employees, non-‐members tend to earn less than members in every occupation. The COSATU Survey only compared ordinary workers, however. It did not include most managers, employers and self-‐employed professionals, who are generally not organised but earn far more than most union members. The equivalent data from the Quarterly Labour Force Survey for the third quarter of 2010 the latest published -‐ is presented in the chart below.
Differences in pay between unions mostly reflect the structure of employment and pay in the industries they organise. The worst paid union members are in retail, private services (including security) and light industry. The best paid are in the public services, where the majority of members are in the big public-‐service professions education, health and policing.
Only formal sector employees in enterprises with over four employees and living in urban areas are included. Micro enterprises, agricultural, domestic and informal workers, and all employers are all excluded.
0%10%20%30%40%50%60%70%80%90%
Elementary workers Skilled production workers Clerical and sales Managers/professionals
Percentage of workers in occupation earning over R5000 from Quarterly Labour Force Survey, third quarter 2010
Members Non-‐members
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2 Occupations Overall, according to the Quarterly Labour Force Survey, union members are spread almost equally between professionals, clerical and sales workers, and production workers. Formal employees who are not union members are somewhat more likely to be recorded as elementary workers in relatively low-‐skilled jobs.
The COSATU Survey found a different distribution of employment from the QLFS. In the COSATU survey, 40% of members said they are elementary workers or labourers, 27% skilled production workers, 13% clerical or sales workers, and 21% management or professionals. The divergence from the QLFS proportions apparently partly reflects the undersampling of whites in the COSATU survey. It also seems to result from differences in
0%10%20%30%40%50%60%70%80%90%100%
Non-‐m
embers
Not CO
SATU
Total COSATU
SACTWU
SACCAWU
FAWU
SATAWU
NUMSA
NUM
other affiliates
SAMWU
NEHAW
U
POPCRU
SADTUshare of workers sa
ying the
y are in
category
Workers' monthly incomes
over R5000
R2500 to R5000
Under R2500
Only formal sector employees in enterprises with over four employees and living in urban areas are included. Micro enterprises, agricultural, domestic and informal workers, and all employers are all excluded.
0%
5%
10%
15%
20%
25%
30%
35%
Elementary workers Skilled production workers
Clerical and sales Managers/professionals
percen
tage of group
Occupations of members and non-‐members, Quarterly Labour Force Survey, first quarter 2012
Members Non members
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especially for clerical and sales workers.
The following chart shows the distribution of occupations within unions according to the COSATU Survey. The public service unions contained the largest share of professionals, while over half of members in private sector unions classified themselves as labourers. The public service unions accounted for around a quarter of COSATU membership but seven out of ten professionals.
3 Education levels The Quarterly Labour Force Survey finds that union members are more likely than other workers to have matric or a degree. In part, this is because union density is higher in the public sector, where teachers, nurses and police dominate.
0%10%20%30%40%50%60%70%80%90%100%
FAWU
NUM
SACTWU
SACCAWU
SATAWU
SAMWU
NUMSA
NEHAW
U
other affiliates
POPCRU
SADTU
Occupation by union
Labourer
Administrator, clerical, sales worker
Skilled production worker
Manager/professional
Only formal sector employees in enterprises with over four employees and living in urban areas are included. Micro enterprises, agricultural, domestic and informal workers, and all employers are all excluded.
0%
10%
20%
30%
40%
Primary or less Secondary not completed
Secondary completed Tertiarypercen
tage of group
Education levels of members and other workers, Quarterly Labour Force Survey, first quarter 2012
Members Non members
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Only formal sector employees in enterprises with over four employees and living in urban areas are included. Micro enterprises, agricultural, domestic and informal workers, and all employers are excluded.
African men African men
African women
African women
Coloured/Asian men
Coloured/Asian men
Col./Asian women
Col./Asian women
White menWhite men
White women White women
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Members Non members
Union members and non-‐members by race and gender, Quarterly Labour Force Survey first quarter 2012
The COSATU Survey found that half of COSATU members with a post-‐secondary diploma or a degree were in a public service union. Members in the private sector and local government were much less likely to have continued schooling after matric.
4 Race, gender and age According to the Quarterly Labour Force Survey, union members are more likely to be African men than are non-‐members. Almost 50% of union members are African men, compared to 40% of non-‐members. In contrast, about 30% of both union members and non-‐members are African women. On the other hand, non-‐members are more likely to be white than members. One in ten union members is white, compared to one in seven non-‐members.
0%10%20%30%40%50%60%70%80%90%100%
SADTU
NEHAW
U
other affiliates
POPCRU
SAMWU
SATAWU
NUM
SACCAWU
NUMSA
SACTWU
FAWU
percen
tage of m
embe
rs
Education level by union
TertiaryDiplomaSecondary completedSecondary not completedPrimary or less
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Only formal sector employees in enterprises with over four employees and living in urban areas are included. Micro enterprises, agricultural, domestic and informal workers, and all employers are excluded.
-‐
1,000
2,000
3,000
4,000
5,000
6,000
7,000
Members Non members All formal employees
thou
sand
s of w
orkers
Members and non members by age, Quarterly Labour Force Survey first quarter 2012
aged 15 to 29 aged 30 to 65
Amongst COSATU affiliates, the COSATU Survey found substantial variations in the race and gender of members, mostly reflecting the labour force in the industries each union organises. As noted above, the COSATU Survey probably understates the share of whites amongst both members and non-‐members.
The Quarterly Labour Force survey finds that amongst union members, young workers are under-‐represented. Workers who are under 30 years old make up just one in seven union members, compared to a third of non-‐members.
The COSATU Survey found that the average COSATU member was 40 years old. That is virtually the same age as the 2006 COSATU Survey reported.
Amongst COSATU affiliates, the share of younger workers is highest in industries where employment has grown relatively fast in the past ten years. These industries include retail, construction and security. The share of younger members is lowest in sectors that, like the public service, have grown slowly or not at all.
0%10%20%30%40%50%60%70%80%90%100%
SADTU
SATAWU
NUM
SACCAWU
POPCRU
NEHAW
U
FAWU
SAMWU
NUMSA
other affiliates
SACTWU
Membership by race and gender
White TotalColoured and Asian WomenColoured and Asian MenAfrican WomenAfrican Men
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5 Conclusions Union members are typically older, better paid and better educated than other formal sector employees. There are, however, substantial variations between affiliates, mostly due to the nature of the industries in which they organise.
37 37 40 41
38 40 40 39
42 42 44
-‐
5
10
15
20
25
30
35
40
45
50
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SACCAWU
SATAWU
NUMSA
other affiliates
FAWU
SACTWU
NUM
POPCRU
NEHAWU
SAMWU
SADTU
Percen
tage of total
Age of union members (average age in circles)
Aged 30 to 65Aged 15 to 29Average age
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III. Workers on the job The survey asked workers a range of questions about what they want from their employers and about labour relations, including work status, racism and strikes.
From the responses, two over-‐arching demands stand out. First, virtually all workers placed higher pay at the top of their list of what they want from employers. Second, many workers
alities, history of oppressive and hierarchical work organisation, and the associated social divisions probably contribute to this perception. In particular, a quarter of African workers said they are racially abused at work. This figure remained virtually unchanged from 2006. Then as now, non-‐African workers were far less likely to perceive racial abuse or discrimination in the workplace.
1 What workers want from their employers In all categories of workers, the vast majority said better pay was what they wanted most from their employers. Benefits came in second place for union members, but non-‐members focused more on job security. Many union members also emphasised that they wanted fair treatment.
Generally, younger workers were more interested in improving remuneration, benefits and job security. Older workers also overwhelmingly prioritised higher pay, but put rather more emphasis than younger workers on fair treatment and better working conditions. According
0%
10%
20%
30%
40%
50%
60%
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
mem
bers
non-‐mem
bers
Wage increase other benefits fairness/ employment equity/ respect
Training/ promotions
safer, less intense, better resourced
work
job security/ end labour broking
childcare/ maternity benefits
What workers want from employers, by age group and union membership
aged 18 to 29 aged 30 to 65
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0%5%10%15%20%25%30%35%40%
non-‐mem
bers
not COSATU
total COSATU
SACCAWU
SAMWU
SACTWU
SATAWU
NUMSA
FAWU
NUM
other affiliates
SADTU
NEHAW
U
POPCRU
Share of workers on fixed-‐term contracts compared to share of workers prioritising job security
% of workers on fixed-‐term contracts
% who say first or second priority is permanent jobs/end to labour broking
to the Quarterly Labour Force Survey for the first quarter of 2012, workers under 30 years old were twice as likely as older workers to say they do not have permanent contracts. Two out of five younger workers were not permanent, compared to one out of five older workers.
COSATU members regard to pay and benefits varied substantially, as the following charts show. Only 1% of union members and 3% of non-‐union members ranked retirement funds as one of their top two claims.
A third set of claims related to fairness, employment equity and employment security. In contrast to other claims, the demand for permanent jobs to replace fixed-‐term (temporary) contracts was closely linked to the objective conditions of workers. Non-‐members, who are much more likely to be in fixed-‐term and other kinds of insecure employment than members, were most likely to want the employer to provide permanent jobs.
0%10%20%30%40%50%60%70%
non-‐mem
bers
not COSATU
total COSATU
FAWU
SADTU
SATAWU
SACCAWU
NUMSA
SACTWU
POPCRU
SAMWU
NUM
other affiliates
NEHAW
U
What workers say they want from employers as a top priority
wage increase housing/transport bursaries health benefits
12
0%5%10%15%20%25%30%35%
non-‐members not COSATU total COSATU
Percentage saying issues relating to work relations are first or second priority
fair treatment and equity better working conditions*training and promotions
0%
5%
10%
15%
20%
25%
30%
35%
40%
Mem
bers
Non-‐mem
bers
Mem
bers
Non-‐mem
bers
Mem
bers
Non-‐mem
bers
Abuse black workers Discriminate against black workers
Discriminate against White, Coloured or Asian workersSh
are of workers who
say the em
ployer disc
riminates
How the employer discriminates
Share of workers saying employer discriminates or abuses workers base don race
African workers
Coloured and Asian workersWhite workers
Finally, around a third of workers said they wanted fair treatment, better working conditions, or training and promotions from their employers. Union members were more likely than non members to prioritise fair treatment.
2 Racial and gender discrimination Around a quarter of workers said their employer discriminated against black workers, and around one in six said the employer abused black workers. The survey did not, however, define abuse in detail. Around one in seven workers said women faced discrimination in the workplace, but less than one in 20 said women suffered sexual harassment or abuse. The share saying the employer was abusive or discriminatory was virtually the same as in the 2006 survey.
Perceptions of racial discrimination and abuse were shaped largely by whether workers are on the receiving end. African workers were much more likely than white workers to see discrimination and abuse, except when it came to discrimination against White, Coloured or Asian workers, and vice versa. COSATU members as a group were more likely to see discrimination, but this was mostly because COSATU
0%5%
10%15%20%25%30%35%
abuse black workers
abuse/ sexually harass
women workers
discriminates against black workers
discriminates against women
workers
discriminates against
workers with HIV/AIDS
discriminates against disabled workers
discriminates against White, Coloured or
Asian workers
Share of workers saying their employer abuses or discriminates against groups of workers
non members not COSATU COSATU members
13
0%10%20%30%40%50%60%70%80%
shopstewards/ m
anagement
health/safety
employm
ent equity forum
skills development forum
transformation/
restructuring
electricity/ environment
Share of workers saying their workplace has committees or forums with management
Non members Not COSATU
Total COSATU
has a higher share of African members than FEDUSA and unaffiliated unions. Indeed, if we analyse answers only from Africans, members of FEDUSA and NACTU affiliated unions were substantially more likely to say the employer discriminates than African COSATU members.
There was almost no difference between men and women workers in their perceptions of gender discrimination, abuse or sexual harassment. Young workers were slightly less likely than older workers to perceive discrimination by the employer.
As the following chart shows, public sector union members on the whole were less likely to say the employer discriminates than private sector members. The workers in relatively low-‐wage industries were most likely to say the employer discriminates.
3 Workplace forums Union members were much more likely to report that their workplaces have consultative forums of all kinds than non-‐members. Public-‐sector union members reported more consultative structures than private-‐sector members.
0%5%
10%15%20%25%30%35%40%45%
SATAWU
SACCAWU
FAWU
NUMSA
NEHAW
U
SAMWU
other affiliates
POPCRU
SACTWU
SADTUPerceptions of discrimination and abuse by union
discriminate against black workersabuse black workers
discriminates against White, Coloured or Asian workersdiscriminate against women workersabuse/ sexually harass women workersdiscriminated against disabled workersdiscriminate against workers with HIV/AIDS
0%10%20%30%40%50%60%70%80%90%
SAMWU
NUM
POPCRU
NEHAW
U
SATAWU
SADTU
SACTWU
NUMSA
SACCAWU
other affiliates
FAWU
Percentage of union members saying their workplace has committees or forums with management
shopstewards/mngt health/safety
employment equity forum skills development forum
transformation/restructuring electricity/environment
14
0%
10%
20%
30%
40%
50%
60%
70%
public sector private sector
Share of workers saying there was a strike in the past five years, by sector
non-‐members members
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
non mem
bers
not COSATU
Total COSATU
NUM
FAWU
NEHAW
U
SACTWU
SACCAWU
SATAWU
SADTU
NUM
SA
SAMWU
other affiliates
POPCRU
Workers who say they participated in the last strike in their workplace
4 Strike action Just under half of union members and a seventh of non-‐members reported that there had been a strike in their workplace in the past five years. The difference probably largely reflected the ability of union members to hold strikes. The result might also be influenced by
perceptions. Non-‐members were less likely to participate in strikes and therefore to remember them. The share of members reporting strikes in the past five years ranged from just under 80% for educators to just over 20% for police, for whom strikes are banned.
Members of public service unions were most likely to report strikes. Over two thirds of members in the public service said there had been a strike in their workplace in the past five years, compared to two fifths of private-‐sector members. In both the public and private sector, non-‐members were less likely to remember strikes than members. POPCRU members reported fewer strikes because their right to strike is legally restricted.
The vast majority of workers, particularly union members, said that if a strike was held in their workplace, they participated in it. Some 80% of COSATU members said they took part, compared to just under 70% of members of other unions and around 55% of non-‐members.
Participation in strikes varied substantially by race and gender. Africans were most likely to join in a strike if one happened in their workplace, and whites were least likely.
0%10%20%30%40%50%60%70%80%
Non m
ember
Not CO
SATU
union
Total COSATU
SADTU
SAMWU
NEHAW
U
NUMSA
SATAWU
SACTWU
NUM
other affiliates
SACCAWU
FAWU
POPCRU
Share of workers saying there was a strike in their workplace in the past five years
15
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Non-‐members not COSATU Total COSATU
Reasons workers give for not participating in strikes (share of non-‐participants giving each reason)
Not part of the bargaining unit
Scared of losing my job
Not legally allowed to strike
Didn't support the aims of the strike
Didn't want to lose pay for the days on strike
Wasn't working in the workplace at the time
Amongst union members, the main reasons for not joining a strike, if they were working in the workplace at the time, was that they
lose pay. Amongst non-‐members, the overwhelming reasons given for not participating were that they were not part of the bargaining union or could not legally go on strike.
The most common reason given for strikes, by far, was wage negotiations. Between 85% and 90% of workers said the latest strike in their workplace was linked to pay. Benefits, inequalities and promotions were mentioned by around 10% of workers, but these issues often formed part of a package during wage negotiations.
A further 10% of workers said the latest strike in their workplace was part of a national
0%
20%
40%
60%
80%
100%
African Coloured and Asian
African Coloured and Asian
Whites
Men Women Total
Participation in strikes by race and gender
Members Non members
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
WagesBenefits
Inequalities in remunerationNational strike
PromotionsRetrenchments
Unfair discipline or dismissalGrading structures
Reasons given for the most recent strike (percentage of workers giving as reason)
COSATU total
Not COSATU
non members
16
0%
10%
20%
30%
40%
50%
60%
National or provincial
government
Local government SOE Private sector
Share of members who were satisfied with the outcome of the latest strike in their workplace, by
sector
strike. The survey took place around a month after the national strike against labour broking and urban road tolls.
Almost half of COSATU members and around a third of other workers were satisfied with the outcomes of the latest strike in their workplace. Amongst union members, the highest levels of satisfaction were found in the private sector and state-‐owned enterprises, while the lowest levels were in local government and the public service.
Similarly, satisfaction with strike outcomes was markedly lower for members in the public sector than for those in the private sector.
Between 10% and 15% of workers reported that there had been violence or intimidation by management or the police, mostly threats against strikers, rubber bullets or teargas. A similar
number said there had been violence or intimidation by strike supporters, mostly threats to scabs based in large part on hearsay rather than personal experience.
0%
10%
20%
30%
40%
50%
60%
70%
Non m
embers
not COSATU
total COSATU
NUM
SA
SACTWU
POPCRU
NUM
FAWU
SATAWU
NEHAW
U
other affiliates
SACCAWU
SAMWU
SADTU
Percentage of workers* who were satisfied with strike outcomes
* Only includes workers who were in the workplace at the time of the strike.
17
0%
10%
20%
30%
40%
50%
60%
Not COSATU Total COSATU
SAMWU SADTU NEHAWU Other affiliates
Union members views on violence during strikes
Police/management violence was appropriate
Strikers' violence was needed to take demands forward
Around half of COSATU members involved in a strike thought the violence by workers was necessary. Around two in five thought the violence by the police or management was an appropriate
The highest level of violence by strike supporters was reported in local government strikes, mostly in the form of damage to property, Local government was also the sector where members were least likely to say it was necessary.
*Does not include non-‐members, as the percentage reporting violence during a strike was too small to be meaningful
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
not COSATU
total COSATU
SADTU
NEHAW
U
SAMWU
other affiliates
Type of violence by police and management, as reported by workers*
Picket lines or demonstrations were attacked
Striking workers or union members were beaten up
Striking workers or union members were arrested
Rubber bullets, teargas or water cannon
Striking workers were threatened
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Not CO
SATU
Total COSATU
SADTU
other affiliates
SAMWU
NEHAW
U
Type of violence by strikers and supporters, as reported by workers*
managers threatened or assaultedpublic threatened or assaulted
scabs killed
property damage
assault of scabs
threats to scabs
0%10%20%30%40%50%60%
Violence by management/ police
Management/police violence was appropriate
Violence by strikers/supporters
Violence by strikers was needed
Violence by sector (number in brackets = number of respondents)National or provincial department or entity (50) Local government or entity (43)
Private company or enterprise (71)
18
IV. Union members The survey asked a range of questions to understand how members see their unions and what they want from them. As in 2006, the survey found that COSATU affiliates generally performed fairly well on responsiveness, mandating, worker education and reporting back.
1 What workers want from unions Workers said they belong to unions mostly to protect them at work and improve their pay and conditions. For most aspects of union work, between 50% and 60% were satisfied with
services. Asked what would imimproved communications and overall responsiveness as much as for better services.
When asked for the most important reason they belong to unions, over a third of members said their top priority was for the union to defend them at work from dismissals and disciplinary challenges. Around a third wanted improvements in pay, conditions and benefits. Just under 10% of workers said their priority was to achieve a generally more fair and equitable workplace, and around the same percentage joined the union to support solidarity and social change. Most of the remaining members said they joined because of pressure from other workers or because everyone in their workplace was in the union.
The picture does not change much if joining a union. The main difference is that around one in seven COSATU members, and about one in five members of other unions, said they also wanted specific benefits that the union provides, such as funeral insurance.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%Not CO
SATUTotal CO
SATU
POPCRU
NEHAW
UNUMSA
SATAWU
SAMWU
NUM
SADTUSACCAW
Uother affiliatesFAW
USACTW
U
Percen
tage of w
orkers giving as m
ost impo
rtant
reason
Workers' most important reason for belonging to a unionother/don't know
benefits from union
pressure from other workers/closed shop
solidarity and change society
fair treatment/end discrimination
wages, working conditions and benefits
protection in case of dismissal/disciplinary; job security
19
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Under R1500
R1501-‐R2500
R2501-‐R5000
R5001-‐R8000
R8001-‐R15 000
Over R15 000
Monthly income category
Most important reason for belonging to union by income level
protection in case of dismissal/disciplinary; job security
solidarity and change society
fair treatment/end discrimination
other/don't know
wages, working conditions and benefits
Workers with lower incomes were most likely to say they belonged to union to improve pay, benefits and conditions. Higher income workers tended to stress protection from disciplinary challenges and dismissal and were somewhat more likely to mention solidarity and social change.
The survey asked workers what they thought about their work in specific areas, ranging
from negotiations on pay to childcare. As the questions asked about particular issues, they The survey did, however, record if workers
were not interested in an issue or did not know aboMembers who gave either of these answers presumably do not see the issue as a priority.
Overall, the highest share of union members some 98% -‐ said they cared about their also the area where members were least likely to say
they were satisfied. Only about two fifths of workers were satisfied on pay. Half were satisfied with the work on skills development, two thirds with retrenchment efforts, and four fifths on issues around racism.
20
over 90% said they cared.
0% 20% 40% 60% 80% 100%
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfied
care about it
satisfiedhigher
wages
health
and
safety
skills
develop-‐
ment
discip-‐
linary
cases
prevent-‐
ing
retrench
-‐ments
fighting
racism
at
work
support
for
tempo-‐
rary or
casual
workers
support
for
wom
en
leaders
fighting
discrim
i-‐natio
n/
sexual
harass-‐
ment of
wom
en
better
and
cheaper
transpor
t for
workers
support
for
people
with
HIV/
AIDS
child
care
Assessment of union work
total COSATU not COSATU
21
would contact if they were afraid of being fired or unfairly disciplined at work. As the following chart shows, the vast majority would talk to their shop steward, with the organiser coming in second place. In 95% of cases where workers did try to contact a COSATU affiliates, the union responded; in just under 70% of cases, the union provided some help.
The survey asked workers what their union could do to improve support. Members were requested to name their three top priorities, but not in order. A third said unions should communicate better, and a quarter that they should listen more. Most also wanted improved services, including more success in negotiations as well as better work on individual cases.
0%10%20%30%40%50%60%70%80%90%
NUM
SAMWU
NUM
SA
SACTWU
other affilaites
SATAWU
NEHAW
U
FAWU
POPCRU
SADTU
SACCAWU
Percentage of workers who care who are satisfied with union's work on issue
fighting racism at work skills development disciplinary cases
preventing retrenchments health and safety higher wages
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
not COSATU
total COSATU
SATAWU
SAMWU
SACCAWU
NEHAW
UNUM
SASACTW
USADTUFAW
UNUM
POPCRU
other affiliates
Whom workers would contact if they feared dismissal or a disciplinary procedure
Other
A lawyer
My supervisor or HR personnel or managementThe union office
A union organiser
My shop steward0%
10%20%30%40%50%60%70%80%90%
100%
not COSATU
total COSATU
SACTWU
POPCRU
SATAWU
NEHAW
USADTUFAW
UNUM
SAother affiliatesNUM
SAMWU
SACCAWU
Response when contacted the union
They responded and helped me/case still in progressThey responded but didn't help
No response/couldn't reach anyone
22
0%10%20%30%40%50%60%70%80%90%
100%
Non-‐m
embers
Not CO
SATU
Total COSATU
NUM
SADTU
SAMWU
SATAWU
POPCRU
SACTWU
NEHAW
U
NUMSA
FAWU
SACCAWU
other affiliates
Workplaces with shopstewards by type of shopsteward
Full-‐time shopstewards
Mix of full-‐time and other shopstewards
Shopstewards are not full-‐time
Don't know or no answer
Finally, the COSATU Survey found that workers often do not know national structures. When asked about national leadership, just 6% of the members of COSATU affiliates knew who their president or general secretary was. Another 8% gave the name of a COSATU national office bearer, and the rest either named a local official or no one at all.
Members of unions that are not affiliated to COSATU were notably unsure of that fact. Three quarters of the members of independent unions thought they belonged to COSATU affiliates. So did around a quarter of the members of unions affiliated to NACTU or FEDUSA.
2 Shopstewards Less than 15% of union members, but 80% of non-‐members, said their workplace did not have any shopstewards. Overall, two fifths of COSATU members said they had at least some full-‐time shopstewards, but the share varied substantially by affiliate.
Union members in smaller companies were less likely to have shopstewards. Only seven out of ten of those who worked for employers with nine workers or less reported any shopstewards in their workplaces. And if they had any shopstewards, only around a quarter were full time. In contrast, in the largest workplaces nine out of ten members reported that they had shopstewards, and two out of five were full time.
0% 5% 10% 15% 20% 25% 30%
Better communication from the union on its workBetter help to workers with grievances
Union listening more to membersSuccess in negotiations around wages and benefits
Better benefits from the unionBetter defence of members in disciplinary cases
Shopstewards who served members betterMore meetings around negotiations
More frequent organisers' contact with membersBetter legal work by union representatives
More visits by national and provincial leadersImproved induction training
Don't know or no answer
What workers think unions could do to strengthen support
Total COSATU not COSATU
23
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Black men Black women
Whites
Views on influence over shopstewards by race and gender
Don't know or no answer
No influence
Some influence
A lot of influence
Almost three quarters of COSATU members and two thirds of members of other unions said they had at least some influence over their shopstewards. Amongst COSATU affiliates, the share saying they had at least some influence ranged from over 80% to 60%.
influence over shopstewards varied to some extent by gender. African and Coloured women were generally less likely than African and Coloured men to feel they could influence shopstewards. Whites as a group were less likely than others to feel they could influence their shopstewards, but they also largely did not belong to COSATU affiliates.
Two thirds of the members of COSATU affiliates said there had been a shopsteward election in their workplace in the past four years, compared to half of members of other unions. Amongst COSATU affiliates, the share reporting
an election in the past four years ranged from just under 50% to 80%.
0%10%20%30%40%50%60%70%80%90%100%
Not CO
SATU
Total COSATU
SAMWU
SADTU
NUM
NUMSA
FAWU
NEHAW
U
SACCAWU
SACTWU
SATAWU
POPCRU
other affiliates
Workers' views on whether they can influence how their shopstewards act on their behalf
A lot of influence Some influence No influence Don't know or no answer
24
Overall, where a shop steward election had been held, almost nine out of ten members of COSATU affiliates said they had voted, compared to eight out of ten members of other unions. Amongst COSATU affiliates, the share of members who said they had voted in shopsteward elections ranged from 97% to 81%. There were no significant differences by race, gender or age.
3 Reporting back Reporting back to members in the workplace and getting their mandates is obviously central to union democracy. The COSATU Survey asked union members a number of questions on this topic.
Two thirds of COSATU members said they had attended a union meeting in the past year, compared to under half the members of other unions. The share that had attended a meeting in the past year ranged amongst affiliates from 70% to 40%.
0%
10%
20%
30%
40%
50%
60%
70%
80%
Not CO
SATU
Total COSATU
SAMWU
SADTU
NEHAW
U
NUMSA
NUM
SACTWU
SACCAWU
FAWU
SATAWU
POPCRU
other affiliatesPercentage of members saying there had been a shopsteward
election in the past four years in their workplace
0%10%20%30%40%50%60%70%
not COSATU
Total COSATU
SAMWU
SADTU
NUM
NEHAW
U
SACCAWU
NUMSA
FAWU
POPCRU
other affiliates
SATAWU
SACTWU
Share of members who say they attended a union meeting in the past year
25
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
not COSATU
Total COSATU
NUM
SAMWU
NUM
SASACCAW
USADTUNEHAW
UFAW
UPO
PCRUother affiliatesSACTW
USATAW
U
Frequency of general meetings as reported by members
Don't know
Don't remember any meetingsOnce or twice a year or when neededThree to six times a yearAt least once every two months
As with the influence over shopstewards, women were rather less likely than men to say they had been to a union meeting in the past year, and whites were less likely than anyone else. Of African, Coloured and Asian men members, 58% said they had attended a union meeting in the past year, compared to 53% of black women. For whites as a whole, the figure was only 40%.
Around two thirds of COSATU members said that their union held a general meeting in their workplace at least once a quarter. One in five, however, said they did not remember any general meetings or did not know how often they took place. Amongst affiliates, the share of members saying general meetings were held at least once every three months ranged from four fifths to just over half.
The survey also asked members more specifically about mandating and reporting back during negotiations. Some 45% of union members said their unions always met with them to get a mandate, and another 41% said they met sometimes. The percentage saying they always met for mandating ranged from
58% to 36% amongst COSATU affiliates. Half of members said they often got a reportback from the union on negotiations, and another two fifths said they sometimes did.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
not COSATU
Total COSATU
SADTUNUM
SAMWU
NUMSA
NEHAW
USACCAW
UFAW
USACTW
UPO
PCRUSATAW
Uother affiliates
How often the union meets with workers to get a mandate during
negotiations Often Sometimes
Never Don't know or no answer
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
not COSATU
Total COSATU
SADTUNUMSA
NUM
SAMWU
NEHAW
UPO
PCRUother affiliatesSACCAW
USATAW
UFAW
USACTW
U
How often the union meets with members to report back during
negotiationsOften Sometimes
Never Don't know or no answer
26
The survey let members list several ways their unions reported back. Four out of five COSATU members said the union reported back through meetings or by sending someone to the workplace. Another fifth got written notices. Relatively few were informed by email or text messages, and almost none by facebook or twitter. Unions that were not affiliated to COSATU were more likely to use email or text messages or a union newsletter.
The survey also asked members to list the main ways their unions reported back on negotiations. Virtually all COSATU affiliates relied primarily on meetings. But there were differences in how much they used other systems to report back. The following chart only gives the main mechanisms that members noted.
0% 10% 20% 30% 40% 50% 60% 70% 80%
meetings or union sends someonewritten notices
emailunion newsletter or magazine
SABC or other mass mediaSMS/text message
ask the shopstewardfax, letter or phone call
facebook or twitterunion does not report back on negotiations
don't know/no answer
Ways members say their union reports back on negotiations
Total COSATU not COSATU
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
other affiliates
SATAWU
FAWU
NUMSA
POPCRU
SACCAWU
NEHAWU
SACTWU
SADTU
NUM
SAMWU
How members say unions report back on negotiations
SMS/text message
SABC or other mass media
union newsletter or magazine
written notices
meetings or union sends someone to inform them
27
4 Union education Around a quarter of COSATU members said they had participated in a union workshop or educational programme. By affiliate, the share ranged from under 20% to over 60%.
The 2006 COSATU Survey found that women were generally less likely to participate in union education than men. In the 2012 Survey, women COSATU members overall were slightly more likely to have participated than men. But women were much less likely to participate in educational programmes in almost half of all affiliates. Some of the affected affiliates had a majority of women members.
By topic, the largest number of participants said they attended workshops or educational programmes on negotiations, labour law, employment equity and skills development. In part, the topics were determined by the availability of funding from the Department of Labour in particular. Around 10% said they attended induction or shopstewpolitical economy programmes, and a similar percentage attended programmes on gender or HIV/AIDS.
0%10%20%30%40%50%60%70%80%
Not CO
SATU
Total COSATU
SADTU
SATAWU
SAMWU
POPCRU
NUMSA
other affiliates
SACTWU
NEHAW
U
SACCAWU
NUM
FAWU
Participation in union workshops and education by gender
share of women who attended a workshop in past five yearsshare of men who attended a union workshop in past five yearswomen as % of membership
0% 5% 10% 15% 20% 25% 30% 35%
Labour lawsNegotiations
Employment equitySkills developmentHealth and safety
Political issues or political economyGender
induction/role of shopstewardsworkplace issues (a)
HIV-‐AIDS
Topics covered by workshops according to COSATU members
(a) includes training in new curriculum for educators.
28
5 Perceptions of corruption Around a third of union members said there was corruption in their unions, but fewer than one in seven said they had personally experienced it. This is a common challenge for surveys on corruption in the public sector, since people may believe there is corruption without much evidence. In a union, some members may say any failure in negotiations or disputes is due to employers bribing shopstewards or organisers.
As the following chart shows, there was not much relationship between perceptions of corruption and actual experience of it.
0%10%20%30%40%50%60%
SACTWU
NUM
other affiliates
NEHAW
U
SACCAWU
SATAWU
NUMSA
SAMWU
POPCRU
FAWU
SADTUShare of workshop participants who deal with topics related to labour
laws and workplace issues
Labour laws Negotiations Employment equity Skills development Health and safety
0%
5%
10%
15%
20%
25%
SACTWU
NUM
other affiliates
NEHAWU
SACCAWU
SATAWU
NUMSA
SAMWU
POPCRU
FAWU
SADTU
Share of workshop participants who deal with other topics
Political issues or political economy Gender induction/role of shopstewards HIV-‐AIDS
29
Almost half of COSATU members who alleged or saw corruption said it involved shopstewards selling out to management. Most of the rest related to misuse of union funds. Again, some of the allegations did not constitute corruption as normally understood, but rather arose from the perception that union leaders were not serving members.
In COSATU, professionals and skilled production workers were more likely to say there was corruption than office workers and general labourers.
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Not CO
SATU
Total COSATU
NUM
SATAWU
other affiliates
SACCAWU
NEHAW
U
SADTU
SAMWU
SACTWU
FAWU
POPCRU
NUMSA
Members' perceptions and experiences of corruption
% saying there is corruption % personally saw corruption
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 22%
Bribed by management
Shopstewards/organisers take fees
Provinces abuse funds
National/unspecified abuse funds
Union abuses pensions/benefits
Union leaders use position to get into
pension adminstrators bribe officials/families
take our money but do nothing for us
Types of corruption identified by COSATU members who alleged corruption and who say they actually saw it
Those who say they personally saw corruption All those alleging corruption
30
0%
10%
20%
30%
40%
50%
60%
70%
80%
Yes, a lot Yes, but not much Don't know or no answer
No
Do union leaders sexually harass members?
Women
Men
6 Sexual harassment Just over 5% of COSATU members said leaders harassed women sexually at least sometimes, while another 25% said they did not know or would not answer the question.
There was not much difference in perceptions of sexual harassment by gender. Around 2% of men and women union members said that sexual harassment was widespread.
0%5%10%15%20%25%30%35%40%
Professionals and management
Skilled production worker
Clerical and sales Labourer
Perceptions and experience of corruption amongst COSATU members by occupation
% saying there is corruption % personally saw corruption
0%10%20%30%40%50%60%70%80%90%
100%
Not COSATU
Total COSATU
SAMWU
NUM
FAWU
POPCRU
SATAWU
SADTU
SACCAWU
NEHAWU
other affiliates
NUMSA
SACTWU
Do union leaders sexually harass members?
No
Don't know or no answer
Yes, but not much
Yes, a lot
31
0% 5% 10% 15% 20% 25% 30% 35%
Women are not confident
Women are not competent
Women are not interested in the union
Women don't have enough power
Family responsibilities
Partners do not support
Lack of support from members
Discrimination/sexual harassment by
Few women in the workplace/industry
Don't know
wom
en's capabilities
family
issue
sdiscrim
i-‐natio
nothe
r
Reasons given by COSATU members, by gender, for few women leaders
women men
7 Women leaders The COSATU Survey asked members
While most members agreed that women were indeed underrepresented,
One in five members did not agree with the premise that there were too few women in leadership, mostly because they were in unions with relatively few women members. Overall, men were somewhat more likely than women to say that women were under-‐represented in leadership, mostly because they were more likely to be in unions with relatively few women members.
Overall, members were most likely to say that women did not have the capabilities or confidence needed for leadership roles. They saw lack of family support as the second most important factor, with relatively few blaming discrimination within the union. Women were, however, far more likely than men to blame family responsibilities and lack of support from members and, to a
0%10%20%30%40%50%60%70%80%90%100%
not COSATU
Total COSATU
SACTWU
SAMWU
SADTU
SACCAWU
other affiliates
NEHAW
U
SATAWU
POPCRU
NUM
FAWU
NUM
SA
Percentage saying there are too few women in leadership and women as percentage of membership
There are too few women leaders in the union women as % of membership
32
lesser extent, leadership.
The reasons that members gave for the under-‐representation of women in leadership varied considerably by union.
0% 10% 20% 30% 40%
POPCRU
SACCAWU
NEHAWU
NUM
SADTU
SAMWU
other
FAWU
NUMSA
SATAWU
SACTWU
Reasons given for few women leaders or shopstewards by union
few women in workplace
discrimination/ sexual harassment by leadershipwomen are not supported as leaderspartners do not support
childcare and other family responsibilitieswomen are not competent
women are not confident
33
0%1%2%3%4%5%6%7%8%9%10%11%12%13%
Not CO
SATU
Total COSATU
NUMSA
FAWU
SATAWU
other affiliates
SADTU
NUM
SACTWU
NEHAW
U
SACCAWU
POPCRU
SAMWU
Share of members recruited by an organiser
V. Some challenges to recruitment The COSATU Survey asked non-‐members a range of questions to understand why they are not organised. The share of non-‐members who do not want a union is relatively small. The overwhelming reason why non-‐members did not belong to a union was that there was no union in their workplace and no one had tried to recruit them. Non-‐members are less likely to be permanent workers and more likely to be in small companies.
1 Why non-‐members say they are not in a union Almost half of non-‐members said they were not in unions simply because there was no union in their workplace or . One in seven was not in the bargaining unit, mostly because they were on contract. Only one in five said they did not want or like unions eaction. Of those who did not want or need a union, almost half had left a union earlier due to poor service.
The flip side of this finding is that most union members joined because their workplaces were already organised. Thus, some two thirds of COSATU members joined within a year of entering their job. Less than a tenth were recruited when an organiser visited their workplace.
0% 5% 10% 15% 20% 25% 30% 35% 40%
don't like union's national political positions
don't want or need a union
employer hostile to union
can't reach a union
outside bargaining unit (mostly on contract)
no union in workplace
Percentage of non-‐members
Reasons non-‐members give for not belonging to a union
34
Non-‐members were more likely to say they could not contact a union if they were in a smaller company. In addition, if they were in temporary, casual or seasonal jobs they were much more likely to say they were outside the bargaining unit. Over a quarter of non-‐permanent workers said they were outside the bargaining unit, compared to one in twenty permanent workers.
s
Public servants were most likely to say they had not joined because they did not want a union. Two out of five non-‐members in a national or public department or agency said this. This presumably reflects the fact that the public service has an agency shop, which means the vast majority of public servants are members of a union.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
9 or fewer
10 to 49
50 to 99
100 to 499
500 or more
Number of employees
Why not a union member by size of employer
don't like union's politics
do not want a union
employer discouraged
outside the bargaining unit
can't find the union
other 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Not permanent
Permanent
Why not a union member by employment status
employer discouraged
do not want a union
outside the bargaining unitcan't find the union
other
0%10%20%30%40%50%60%70%80%90%
100%
Public service Local government
Private sector SOE
Why not a union member by sector
don't like the union's politics
other
employer discouraged
outside the bargaining unit
can't find the union
do not want a union
35
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Union member Non member
Employment status of members and non-‐members according to the Quarterly Labour Force Survey, first quarter 2012
Limited duration
Unspecified durationPermanent
Only 20% of non-‐members in the public service said they could not find the union, compared to 40% of those in local government or parastatals, and half of those in the private sector.
Just 58 non-‐members in the sample of 737 non-‐members tried to get help from a union. As might be expected, they were far less likely to be satisfied with the response than were members who contacted their union. Only 15% said they received some help, while most of the others said they got either no response or no help.
2 Employment status and recruitment Workers who were in temporary, casual or seasonal positions or who worked for smaller employers were less likely to be in a union. That said, the share of members who were not in permanent jobs or large organisations varied substantially between affiliates.
The Quarterly Labour Force Survey provides the most reliable data on the nature of employment and unionisation. In the first quarter of 2012, around 95% of union members had permanent positions, compared to half of non-‐members. Over 30% of non-‐members said they had contracts of unspecified duration. Under
labour laws, they would count as permanent, so this answer may say more about their insecurity than about their employment contract.
The COSATU Survey permits analysis of employment status by union. While union members overall were more likely than non-‐members to be in permanent
0%5%10%15%20%25%30%35%40%
No response I met an official, but they did nothing
They provided help
Poor service Other
What happened when a non-‐member tried to contact a union (n=58)
36
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Union member Non-‐member
Size of employer reported by members and non-‐members according to the Quarterly Labour Force Survey, first quarter 2012
9 or fewer
10 to 49
over 50
positions, in some unions a substantial share of members were in non-‐permanent positions. Amongst SACCAWU and SACTWU members, between 15% and 20% said they were not in permanent jobs, compared to less than 10% of all COSATU members.
Only 3% of union members but 12% of non-‐members said they are employed through a labour broker, outsourced service agency or subcontractor. Amongst affiliates, SATAWU members were the most likely to say they were employed through an intermediary.
Non-‐members were also much more likely to work in relatively small enterprises. Again, the Quarterly Labour Force Survey provides useful data on this issue. In the first quarter of 2012, almost 60% of union members worked in organisations with over 50 workers, compared to fewer than 30% of non-‐members. Only 7% of union members were in organisations with fewer than ten workers, compared to 35% of non-‐members.
0%5%
10%15%20%25%30%35%40%
non mem
bs
Not COSATU
Total COSATU
other affiliate
POPCRU
SADTU
NEHAWU
NUMSA
NUM
SAMWU
FAWU
SATAWU
SACTWU
SACCAWU
Non-‐permanent workers as percent of total
0%2%4%6%8%
10%12%
Non mem
ber
Not COSATU
Total COSATU
SATAWU
FAWU
SACTWU
SACCAWU
SAMWU
NUMSA
POPCRU
other affiliates
NEHAWU
SADTU
NUM
Percentage who say they are employed through a labour broker, sub-‐contractor or outsources service provider
37
Again, the COSATU Survey provides information on the extent to which individual affiliates organised workers in smaller enterprises. Amongst members of SACTWU, NUMSA and FAWU, between a quarter and a third said they worked in a company with fewer than 100 workers, compared to the average of a fifth of all COSATU members.
0%10%20%30%40%50%60%70%80%90%100%
Non m
embers
Not CO
SATU
Total COSATU
SACTWU
NUMSA
FAWU
SACCAWU
SATAWU
NUM
SAMWU
other affiliate
NEHAW
U
SADTU
POPCRU
Number of workers employed by employer, according to workers
500 or more
100 to 499
50 to 99
10 to 49
9 or fewer
38
VI. Political findings The COSATU Survey asked workers how they felt about key political questions and about their participation in organisations and protest action outside the workplace. COSATU members were more likely to support the Alliance and the ANC than non-‐members and members of other unions, to have participated in social and political organisations, and to have taken part in protest action in their communities.
1 Political allegiances Two thirds of COSATU members said they would vote for the ANC if elections were held next week. Just under a tenth would vote for the DA and a similar number would not vote. Most of the rest did not answer, with only 3% saying they would vote for a variety of smaller parties.
DA gained even more support in proportional terms, apparently from workers who earlier said they would not vote or did not know whom to support. In 2006, fewer than 10% of workers surveyed said they would support the DA; in 2012, the figure had risen to around 15%.
Support for the DA came almost entirely from non-‐Africans, with the strongest support amongst members of unions that were not affiliated to COSATU. In contrast, the strongest support for the ANC amongst non-‐Africans came from COSATU members. Only around 5% of Africans said they would vote DA, compared to over a third of non-‐Africans. Non-‐Africans were also more likely than Africans to refuse to answer questions about their political views or to say they would not vote at all.
0%10%20%30%40%50%60%70%80%90%
100%
Non m
ember
Not CO
SATU
Total COSATU
FAWU
NUM
SADTU
NUMSA
NEHAW
U
SAMWU
SACCAWU
SATAWU
other affiliates
POPCRU
SACTWU
How workers said they would vote
don't know/otherwon't answerwon't voteother partiesDAANC
39
0%
10%
20%
30%
40%
50%
60%
70%
ANC -‐African National Congress
DA -‐ Democratic Alliance
ANC -‐African National Congress
DA -‐ Democratic Alliance
Members Non members
ANC and DA support by monthly incomeUnder R1500 R1500-‐R2500 R2500-‐R5000
R5000-‐R8000 R8000-‐R15 000 Over R15 000
was strongest amongst lower-‐income workers. It fell off markedly amongst the higher-‐income group in the sample, especially amongst non-‐members. The opposite trend was even stronger for the DA, with higher-‐income workers tending to support it much more than lower-‐income workers.
To explain their support for the ANC, members were most likely to cite its policies, governance, a lack of alternatives and its efforts to achieve equality for Africans. DA supporters focused most strongly on governance. For both parties, these factors far outweighed the history of struggle, family or union support, and the desire for a stronger opposition party.
0%
20%
40%
60%
80%
100%
COSATU
Other unions
Non-‐m
embers
COSATU
Other unions
Non-‐m
embers
African Coloured, Asian or White
How workers said they would vote, by race
Don't know/other
Won't vote
Won't answer
Other parties
DA
ANC
40
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
COSATU Other unions non-‐members
Support for national leaders
Nelson Mandela
Jacob Zuma
Julius Malema
Zwelinzima Vavi
Thabo Mbeki
Kgalema Motlanthe
Hellen Zille
Cyril Ramaphosa
Tokyo Sexwale
Blade Nzimande
Asked which national leader most represented their aspirations, around a third of workers said Nelson Mandela. His name was followed by Jacob Zuma, Julius Malema and Zwelinzima Vavi in succession. The only woman in the top ten mentioned was Helen Zille, who was named by 4% of COSATU members but around 10% of other workers.
2 The Alliance Over 70% of COSATU members said COSATU should stay in the Alliance, compared to 60% of other workersthe Alliance. The remaining 23% said COSATU should leave the Alliance. Of those who said COSATU should leave, two thirds (that is, 16% of all COSATU members surveyed) said COSATU should stay independent. Another 6% of all members, or a quarter of those who wanted COSATU to leave the Alliance, said it should launch its own political party. Finally,
0% 5% 10% 15% 20% 25% 30% 35% 40%
best policiesno alternative
good governanceprotect my population group
history of strugglefamily or religious values
COSATU/Alliance recommendationneed a stronger opposition
best policiesno alternative
good governanceprotect my population group
history of strugglefamily or religious values
COSATU/Alliance recommendationneed a stronger opposition
Mem
bers
Non
mem
bers
percentage of supporters
Reasons given for party choice
DA -‐ Democratic Alliance ANC -‐African National Congress
41
0,4% of all members, or 2% of those who wanted to leave the Alliance, said COSATU should ally with the SACP.
Over a quarter of COSATU members say they are active in their ANC branch, and 6% in their SACP branch. COSATU members were rather more likely than other workers to be active in these organisations.
Amongst union members, general workers were most likely to be active in the ANC and the SACP, and administrative and clerical workers the least likely. Of COSATU members who are general workers, 32% said they were active in their ANC branch, compared to 15% of members who are administrative or clerical workers.
0%10%20%30%40%50%60%70%80%90%100%
Non-‐m
embers
Not CO
SATU
Total COSATU
NUM
FAWU
SACCAWU
NUMSA
NEHAW
U
SADTU
SATAWU
SAMWU
other affiliates
POPCRU
SACTWU
What members say COSATU should do about the Tripartite Alliance
Ally with another party
Ally with the SACP
Other
Start its own party
Don't know or no answer
Remain independent of all parties
Stay in the Alliance
0%5%10%15%20%25%30%35%40%45%
Non m
embers
Not CO
SATU
Total COSATU
NUM
FAWU
SAMWU
SATAWU
SADTU
NUMSA
NEHAW
U
SACCAWU
POPCRU
SACTWU
other affiliates
Share of workers who say they participate in their ANC or SACP branch
ANC branch
SACP branch
42
3 s Conference
The COSATU Survey asked workers what they thought had improved and what had
issues that were raised by more than a tenth of workers.
Around 10% of workers welcomed the stronger emphasis on employment creation, the transformation of policies on HIV/AIDS, efforts to fight corruption and crime, improved education policies and stronger prioritisation of rural development since the Polokwane
0% 5% 10% 15% 20% 25% 30% 35%
General worker
Manager/professional
Skilled/supervisor
Administrative/clerical/sales
General worker
Manager/professional
Skilled/supervisor
Administrative/clerical/sales
mem
bers
non mem
bers
Participation in ANC and SACP branches by occupation
SACP branch ANC branch
0% 10% 20% 30% 40% 50%
rural development
education policies
fighting corruption/crime
policy on HIV/AIDS
emphasis on employment creation
not enough employment creation
corruption has gotten worse
have not banned labour brokers
tolls in Gauteng
rural development
breakdown in ANC discipline
improved
gotten
worse
What workers say has improved and gotten worse since the ANC's Polokwane conference
Total COSATU
Not COSATU
Non-‐members
43
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Members Non members
First factor mentioned by workers as causing stresscrime/drugs
commuting issues
childcare/education
healthcare/HIV
political issues
other/no answer
family issues
workplace issues
housing/services
low income/high prices/high taxes
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
international solidarityunion recruitment
living wageagainst corruption
stop electricity price increasesban labour brokers
stop toll roads in Gauteng
international solidarityunion recruitment
living wageagainst corruption
stop electricity price increasesban labour brokers
stop toll roads in Gauteng
international solidarityunion recruitment
living wageagainst corruption
stop electricity price increasesban labour brokers
stop toll roads in Gauteng
COSA
TUNot COSA
TUNon
Mem
bers
Workers' views of COSATU campaigns
support do not support/no opinion do not know about
conference. In contrast, over 35% pointed to the failure to accelerate employment creation and to worsening corruption; another 15% to 20% said government had not banned labour brokers, and about 10% were angry about tolls in Gauteng, the lack of progress on rural development, and a perceived breakdown in ANC discipline.
4 Sources of stress Asked about what caused stress in their lives, half of both members and non-‐members said
economic factors, especially low incomes and high prices. The second most important factor was poor housing and services. Non-‐members were somewhat more likely to say workplace issues caused them stress, while members were rather more apt to point to political and social problems.
5 COSATU campaigns The survey asked whether members knew about specific COSATU campaigns, and if they supported them. Between 20% and 65% of members said they did not know about individual campaigns, with the share varying by topic. Where members knew
44
about a campaign, they generally supported it overwhelmingly. Support for individual campaigns ran between 84% and 98% of the COSATU members who knew about them.
6 Participation in organisations besides unions COSATU members were more likely than other workers to say they participate in a variety of community and social organisations and in community protests.
Almost a third of non-‐members said they did not belong to any political, social or governance organisations, compared to around a quarter of COSATU members. Moreover, COSATU members were more likely than other workers to say they belong to three or more organisations.
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55%
Community organisationANC Branch
Ward CommitteeSACP Branch
School Government BodyCommunity Police Forum
ReligiousSportsYouth
Women's
Political and
commun
ity
organisatio
ns
Gover
nance
bodies
Social or
religious
grou
ps
Share of workers who say they participatein other organisations and groups
Non-‐members Other unions Total COSATU
0%10%20%30%40%50%60%70%80%90%
100%
Non-‐m
embers
Not CO
SATU
Total COSATU
SATAWU
SACCAWU
FAWU
NUMSA
other affiliates
SACTWU
NUM
POPCRU
SAMWU
NEHAW
U
SADTU
How many organisations workers say they participate in
participate in more than 3 organisations participate in 1 to 3 organisations
do not participate in any organisations
45
Public sector workers were more likely to participate in community and social organisations than other workers.
7 Participation in community protests Just under a quarter of COSATU members, and a fifth of other urban workers, said they participated in a community protest action in the past four years.
Amongst the workers who said they participated in protest action, the most commonly cited reasons related to the availability, quality and cost of electricity, water and housing. Corrupt councillors and city officials ranked fourth, and crime and poor policing fifth. Around 3% of workers said they joined protests against foreigners.
0%
5%
10%
15%
20%
25%
30%
35%
Non-‐members
Total COSATU
SAMWU SACTWU NUM SACCAWU other COSATU affiliate
POPCRU
Share of workers who say they participated in a community protest in past four years
0%
5%
10%
15%
20%
25%
Total COSATU not COSATU non members
Share of th
ose who
participated
in
protest a
ction
Reasons given for protest action by workers who say they participated
no electricity, high cost or shut offsno water, poor quality or shut offsinadequate or expensive housingcorrupt councillors or officials
crime, drugs, poor policing
poor roads or transport
Other
46
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Under R2500
R2500 to R5000
R5000 to R8000
R8000 to R15 000
over 15 000
Main source of political and economic information by income level for union members only (note that a third of union members said
they earned over R5000 a month)
Meetings, friends, social media, other
dstv
Internet
Etv
Newspapers
Radio
SABC TV
0%10%20%30%40%50%60%70%80%90%
100%
non-‐members Not COSATU Total COSATU
What workers say is their main source of political and economic information
Meetings, friends, social media, otherdstv
Internet
Etv
Newspapers
Radio
SABC TV
8 Sources of information Over half the workers surveyed said their main source of economic and political information was SABC television, with another one out of five relying on the radio and over one in ten on newspapers. Only a relatively small share of the urban workers in the sample said they relied on private, more technologically advanced and expensive technologies such as DSTV and the internet.
In no affiliate did the share of members relying on private or web-‐based media exceed 20%, and in most the share of these media was closer to 10%.
SABC television was the main source of political and economic information for all union members. Workers at higher income levels tended to rely more on newspapers as well as private and web-‐based media. These workers, however, only constituted a relatively small share of union members. Lower-‐income union members depended more on radio.
0%20%40%60%80%
100%
SACCAWU
SACTWU
POPCRU
NEHAW
U
SADTU
NUMSA
FAWU
other affiliates
NUM
SAMWU
SATAWU
What union members say is their main source of political and economic information Meetings, friends, social media,
otherdstv
Internet
Etv
Newspapers
Radio
SABC TV
47
VII. Some issues arising from the survey
movement, their workplaces and social concerns. The findings suggest areas that unions should focus on to strengthen their reach and effectiveness. This section draws out a few critical takeaway points from the survey.
Overall, satisfaction with union services is fairly high, although there is room for improvement. This contradicts the widespread perception that members find union services inadequate. The survey also shows that for most workers, union membership is not a full-‐time transformative activity but rather a way to obtain representation.
The survey demonstrates that most non-‐members are not hostile to unions, but rather work in a small enterprise, in a temporary job, or for a labour broker. A few affiliates have managed to reach these workers, but most remain focused almost exclusively on larger employers that have long had a union presence.
There are good reasons to extend organisation beyond the traditional strongholds of permanent workers in large companies. Workers in smaller enterprises and non-‐standard employment are often most in need of union support. Moreover, given the fall in the share of union membership in the private sector in the past ten years mostly as a result of the decline in mine employment finding new areas for organisation is important for the labour movement as a whole. But reaching these kinds of members requires innovative approaches to organisation and to services as well as more vigorous recruitment campaigns.
The survey also points up the need for better information on strike violence as well as for a more open discussion about it. There is clearly an exaggerated view of the extent of strike
such as threats or verbal abuse that involve no actual physical contact. Moreover, it is a problem that there is far less media coverage of violence from police and management than from strikers, although workers experience similar levels of violence from both sides. Finally, a substantial percentage of workers think both sides engage in unjustified violence.
As in 2006, the survey suggests that women in the unions continue to face challenges. The main problem is not overt discrimination or sexual harassment. Rather, it is the undermining
etency as shopstewards and leaders and the failure to listen to women members. These weaknesses appear in the answers given both to why there are fewer women in leadership and to whether women members feel they can influence their shopstewards.
Overall, the findings should improve the understanding of office bearers, organisers, shopstewards and members about their strengths and weaknesses. They should of course be understood together with other kinds of information about workers and unions from
statistics on employment conditions from official sources. We hope that the information provided here, as well as further analysis of the survey data, will enrich debates about how to strengthen COSATU as well as the labour movement as a whole.