iaitam open it webinar , increase technology uptake with software asset management tools

Copyright OpeniT, Inc. All rights reserved 1

Improve Technology Uptake & User Productivity with Software Usage Metering

Tanya Kristiansen

[email protected]

www.openit.com


The Business Sees IT Enabling Crucial Corporate Priorities

November 2011 “Forrsights: The Macro Trends Shaping The Tech Industry This Decade” Forrester Research, Inc.


Business Executives Have Technology On Their Agenda



The Business Sees IT Enabling Crucial Corporate Priorities (Cont.)



Improving IT’s Efficiency And Capacity Were The Top IT Management Priorities In 2011

May 2012 “Business Intelligence Market Trends In Asia Pacific” Forrester Research, Inc.


Meter Usage to Optimize Value of IT Assets

Copyright OpeniT, Inc. All rights reserved

Improve your Decisions with Objective Usage Data

Financial/ Cost Optimization

• Reduce spending on underutilized SW and HW

• Standardize versions and tools

• Improve technology acquisition

• Lower the costs of reporting and administration

Risk/ Compliance

• Mitigate license compliance risk

Productivity/User Efficiency

• Identify power users and product champions

• Uncover training needs

• More effective communication between and within units

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Issues Considered Adopting New Technology:

• Data Conversion

• License Costs

• Features/Functionality

• Usability

• Required Infrastructure Change

• Support Costs


Slice and Dice - Prepare for Multiple Views

Multiple views provide critical insights:

By business unit/ location

By application/ application

suites/features

By users/User-group


Deployment - Require the target user base to use the new technology by a set date.

Adoption - Each user or organizational unit has the option to use the new technology or not.

Strategies for Holistic Implementation Programs:


Deployment

• Strong communication of vision by Senior Management

• Identify success metrics for organization

• Use deployment team to program manage implementation, development of expert users, training and support

• Reward organization and individuals


Adoption

• Strong communication of vision by Senior Management

• Permission by Senior Management to use new technology

• Identify targeted KPIs for successful adoption

• Use technology adoption team to program-manage implementation, user community building, internal marketing, training and support


License User Metrics

Needed to support Key Performance Indicators (KPIs), measuring the success of both program performance and business performance throughout implementation.


Metering Software Usage During Implementation allows you to:

• Monitor programs effectiveness.

• Measure key performance indicators (KPIs).

• Reduce the loss of productivity during the switch.


Real-time Dashboard to support Progress


• Total License Usage per Product, Feature Version, Location, Total Active Time (Elapsed time) and Number of Unique Users

• Concurrent License Usage (Maximum, Minimum or Average) per Product, Feature Versions, Feature Name, as well as Available Licenses at any one time

• Trend License Usage per Application (target growth rate per product, feature etc.)

• Compare Active vs. Inactive Usage per Application

Sample Usage Metrics to support KPI


Monitoring License Usage to be Able to:

• Identify Power Users

• Build a strong user community

• Identify users that are reverting to the old system to get their job done

• Reduce productivity loss during the switch.


Zoom in to See How and Why...

18 Open iT, Inc. All rights reserved.


Identify Power Users


Build a Strong User Community


Support the Different Stages


Document Weekly Progress

10

20

30

40

50

60

70

80

90

Max.

Lie

nse

s In

Use

New Version Usage By Region

West

East

South

North

Corporate

Combined


Conversion of Old Version Users to the New Version Users

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011

Percentage of Total Usage Over Time - Old Versus New

New Version

Old Version


Open iT Company

• Independent software vendor, founded in 1999. Financially solid, debt-free company with branches in North America, Europe and Asia.

• Meters usage of software applications and licenses, with globally deployed, dynamic use models including concurrent licensing and pay-per-use agreements.

• Meters hardware usage to support optimization and usage-based chargeback models.

• Key business value includes: recycling unused licences, cost optimizing for IT procurement & operations, increasing user productivity.

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www.openit.com +1 281 599 3400 [email protected]


Grouping of Concurrency - Group

Copyright OpeniT, Inc. All rights reserved 28 Open iT, Inc. All rights reserved. 28

Enable Pay-per-Use Agreement for Peak Usage

Base payment includes “free” usage up to a limit; only pay for extra usage. Flat fee if over a certain level.


Active and Inactive License Use

Automatic reclaiming of licenses


Which License Managers are supported by Open iT? A-J K-P Q-Z

ABAQUS LAMSTAT RAVEDV

AGILENT LGCIO RAYMAP+

ANSYS LmGpLink RECALL

Avanti LOGEDIT SCM_MACROS

BASINMOD LSF SCM_SUITE

BENTSUB Magma SDE

BHA Mathworks SEIS2D

CATIA ME2CPUADD64 SEIS3D

CASINGSEAT MENTOR SEISCUBE

CEMENT MEPIPEADD64 SIMULIA

CFWAC MEREMOTCOLLAB SIVA+

CFWPLAN MEREMOTSESSION SLIPR+

CFWSURV MEWBPLANNER SPECDECOMP

CFX MISC FEATURES STRAITMAGIC

CRITICALSPD NORSAR STRATUTILS

DATALOAD NOTEBOOK STRESSCHECK

DELMIA Novas STRTWRKS

DFWDRILL OEDT STUCKPIPE

DMADV OEDTPRO SURGE

DMBASIC OPENJOURNAL SV_MAIN

DRILLVIEW OPENSPIRIT Synchronicity

DRILLVIEW_KM OPENVISION Synopsis

DSS OPENWIRE_MASTER SYNTOOL

DSVIEW OPENWIRE_PIPELINE TDQ

DT3DV OPENWORKS TEMISPACK

DT3DVPRINT PAL Tmald

DTEXPLORER PARADIGM TORQUEDRAG

DTEXPRESS PDT_BASIC TRACPLANNER

DTGUI PETEC UNIRAS / AVS

DTINTERPRETER PETREL WCCASING

EARTHCUBE PETROWORKS WCDRILL

ECLIPSE POSTPAL WCMULTAX

EDM POSTSTACK WCPROD

ENOVIA POSTSTACKESP WCTUBE

ESI_COMP POWERJOURNAL WELLCAT

FAPS PRECISIONTARGET WELLCONTROL

Fluence ProMAGIC_connect WELLMGR

FMP PROMAX_3DVIEW Windriver

FORTE PROMAX3D WLBRPLNR

FSTTRK PROMAX3DUI WSFUSION

FZAP PROMAX4D XDF

GEOFRAME PROMAX4DUI ZAP

geoprobe PROMAXMVA ZCL

geoprobe64 PROMAXMVAUI ZFULL

GMI_IMAGER PROMAXVSP ZMAPPLUS

GOCAD PROMAXVSPUI ZMS

gpvolseq QUIKCDP+ 3DVIA

gpvolseq64 QUIKDIF+

HYDRAULICS QUIKRAY+

JASON QUIKVSP+

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How does Open iT track licensed and non-licensed application usage?

For licensed applications, there is a good mechanism to track usage accurately, as described below: OpeniT collects data from various sources:

• License managers such as FlexNet, IBM LUM, Sentinel/Abacus

• OS kernel (also Citrix Metaframe and Windows Terminal Servers)

• Application level wrapper

• The network (Oracle, internet services, Keyboard/Mouse in X)

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