ibm case study hr
TRANSCRIPT
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Presented By:
Abdul Haque
Unaiza Khalid
Rida Zehra
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CASE ANALYSIS
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Founded in 1911
Thomas J. Watson joined in 1914 as CEO
Embody strong intelligent work ethnic - “THINK”
After 40Years growth turned company to his son
Thomas Watson, Jr in 1952
Next Era become dominant – 360 Computer
Innovation in point-of-sale for banks & supermarkets
HISTORY
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In 1980 she introduced IBM PC
In 1990 she became most profitable
IBM’s first-ever layoff in 1991
Lou Gerstner joined as CEO in 1993
In May 2002, Palmisano took reins as CEO
Acquire PWC
CONTINUE
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Approximately 350,000 employees in 2003
Workforce was highly qualified & Motivated
Deliver unique know-how & practical solutions
Knowledge, Motivation & Skill deployment
Customer demand
“Know my business and provide value propositions that are unique to me”
CONTINUE
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Low utilization rates & Needless Talent Gaps and
Surpluses
How to Overcome ?
Effective HRP
Educate their Employee
Employee Engagement
Fill the skill gap
ISSUE & SOLUTION
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Bottlenecks in Service Delivery
How to Overcome ?
Rapid response to clients
Proactive management approach
Identify the needed talent
Match the required talent
ISSUE & SOLUTION
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Disconnected Talent Supply Sources
How to overcome ?
Identify inner talent
Build collaborations
Proper Communication
IBM should involve in hiring contractors
ISSUE & SOLUTION
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Language of “Work” was Insufficient
How to overcome ?
Proactive Approach
Talent development
Check performance
ISSUE & SOLUTION
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1. Resource Based Approach
2. Strategic Fit
3. High Commitment
APPROACHES
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ANY QUERIES ?