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CONTROL AND ASSURANCE ACROSS YOUR ORGANIZATION April 2020 MANAGEMENT IFS QUALITY

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Page 1: IFS QUALITY MANAGEMENT · 16/07/2014  · With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure

CONTROL AND ASSURANCE ACROSS YOUR ORGANIZATION

April 2020

MANAGEMENTIFS QUALITY

Page 2: IFS QUALITY MANAGEMENT · 16/07/2014  · With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure

QUALITY IS PART OF YOUR PROCESS…

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Because quality is such a vital part of your business processes, isn’t it time to make quality management part of your business solution? Given that ensuring the right quality level isn’t just a task for the quality department—but for all personnel—it’s even more obvious: quality management belongs in your business system. Not anywhere else.

IFS Quality Management gives you quality control and assurance capabilities across your organization in a single integrated solution. With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure Mode Effect Analysis) and SPC (Statistics Process Control) functionality, IFS Quality Management lets you define potential failures and analyze their possible effects—as well as measuring any number of quality parameters.

Add to this the Control Plan and MRB functionality, and you have a truly powerful, completely integrated, closed-loop quality management system. One that makes quality certification easier than you might think.

So, if you’re looking to balance quality with productivity, reduce scrap-related costs, increase yield and enhance productivity—you know what to do. Make quality part of your system.

It’s as easy as IFS.

SHOULDN’T IT BE PART OF YOUR SYSTEM?

03IFS Quality Management 02 IFS Quality Management

Page 3: IFS QUALITY MANAGEMENT · 16/07/2014  · With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure

Total quality management can be described as an organization-wide approach to understanding what customers need and consistently delivering satisfactory solutions within budget, on time and in keeping with corporate policies on social responsibility and environmental considerations. It’s an essential part of your day-to-day operations. The level of quality you provide has a direct effect on your revenue and expenses, it determines how competitive you can be—and it can have an enormous effect on the value of your brand.

Quality services or products contribute to customer satisfaction; poor quality leaves your customers wondering why they are doing business with you. These are doubts you cannot afford. To mitigate them, you need to have the right processes in place to make continuous improvements, to prevent defects, reduce variations and minimize—or ideally, eliminate—waste. This means you should be able to control external and internal quality processes, a requirement that is as complex as it is important.

COMPLIANCE WITH LEGISLATION AND STANDARDS

For a company to trade successfully on a global scale it is imperative that it is able to comply with stringent globally recognized international standards of quality assurance. The range of legislation is continually growing and spans virtually all markets and covers all industries, thereby making it essential for companies to deploy a complete quality assurance package that provides total support in the mostcost-effective manner.

Moreover, it is essential that documentation for quality control and quality assurance is easily accessible to those who require it, when they need it.

Also, to ensure the highest levels of reliability, documentation should be entered once only, in a single location that can be accessed by anyone who is authorized to do so. This eliminates proliferation of the same document and removes the risks involved in version control.

INTEGRATION MAKES LIFE EASIER

Solutions for quality control and assurance can be purchase from a range of vendors, and it can be tempting to go for a niche provider because “it’s all they do so they must be the best”. There’s a point there, of course, but on a practical level, it becomes less user-friendly, is more prone to error, and is less efficient. If a fault is reported in the quality management system, where will it be seen in your core business applications? Is there an automatic alert system? In that case, how well are the systems integrated—and what did integration cost in time and money? What happens when you upgrade your business applications? Will the fault report follow the process/object throughout its lifecycle? The ultimate question is whether you want to spend your time running your quality management processes—or running your business.

IFS QUALITY MANAGEMENT BUILT IN

The answer to these and many other quality management issues is IFS, a single suite of business applications that includes quality control and assurance capabilities as an integral part of its DNA. Once entered anywhere in the system, reports, messages, compliance documentation, etc. are available to all who need to access them. IFS software gives you complete control of your quality processes and the entire quality lifecycle.

IFS Brochure TitleIFS Quality Management 0504

THE CHALLENGE OF NON-CONFORMANCE (NCR) AND AUDIT REPORTS CAN BE CREATED FROM ANY IFS SCREEN TO PROVIDE A CLEAR, SUCCINCT OVERVIEW OF CURRENT STATUS AND TRENDS.

IFS Quality Management05

TOTAL QUALITY MANAGEMENT

Page 4: IFS QUALITY MANAGEMENT · 16/07/2014  · With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure

IFS QUALITY MANAGEMENT

IFS Quality Management lets you define control plans, test and inspection instructions, standards for parts, suppliers or manufacturing processes—or any combination of these. It is based on four different functionality groups:

FMEA allows you to analyze the potential effects of failure and determine what control mechanisms are worthwhile.

CONTROL PLANS document the control mechanisms that reduce the causes of potential failures, increasing the probability that causes will be detected if they do occur. Control Plans include Acceptance Sampling to focus need on parts with most defects and support Capability Indices to estimate the proportion of parts within specification limits.

SPC allows you to ensure that your processes are reliable, by distinguishing common causes of process variation from special causes.

MRB, Material Review Board, is a specific functionality for handling the disposition of defective material.

IFS QUALITY SYSTEM

IFS Quality ManagementIFS Quality Management 0706

ALL YOU NEED FROM

Proactive decision-making and failure prevention are the keys to effectively managing quality. IFS Quality Management includes failure modes and effects analyses, control plans, SPC charts, and capability studies. As the component is fully integrated with IFS, it supports the entire production process, enabling you to control parts in manufacturing, distribution, and inventory locations.

IFS PROCESS MODELS

IFS Process Models is an integrated package of tools, methods and graphical models for developing and communicating company work procedures, routines and responsibilities.

IFS DOCUMENT MANAGEMENT

This is a complete document management solution that gives you full control of your company’s documentation, including easy-to-use search tools.

IFS CASE MANAGEMENT

IFS Case Management enables you to provide workflow-based case management with full traceability and swift dispatch. It also provides support for thorough analytics of all stages of the process.

SPC

MRB

FMEA

A S CONTR

OL P

LANS

C

QUALITY ASSURANCE

IFS Quality Assurance provides those responsible for quality management with all the capabilities to support the requirements of the international market-place. the solution enables users to plan compliance, schedule and execute audits, report non-conformances and record any corrective and preventive actions.

IFS Quality Assurance is a complete solution that can be deployed for all industries and markets.

As the functionality is fully integrated it means that the quality management processes will become much closer to the business processes. As quality management is such an important part of your business, why shouldn’t it be part of your system?

THE KEY TO COMPLIANCE

IFS Quality Assurance consists of four parts:

Compliance Planning

Audit Management

Non-Conformance Reporting

Corrective and Preventive Actions

COMPLIANCE PLANNING

It is easy to create and maintain Compliance Plans in the system and then create Audits directly so that data does not have to be duplicated. This reduces administration and adds value to the process.

AUDIT MANAGEMENT

The system provides support for the planning, scheduling and execution of internal and external audits. As audits can be attached to any IFS screen, it means that analysis and reporting can be improved whether it is at Supplier, Project or Process level.

NON-CONFORMANCE REPORTING (NCR)

It is possible to create non-conformance reports from any IFS screen, including Audits.

This allows the users to report and record non- conformance details directly against the object to which they refer (such as a purchase order receipt, customer delivery, manufacturing process, and project activity). The process includes disposition, correction and verification, meaning that the entire workflow is handled within IFS.

CORRECTIVE ACTION AND PREVENTIVE ACTION (CAPA)

As CAPAs can be created directly from an NCR, it results in a complete system solution. It is also possible to create CAPAs directly as part of a Quality Initiative program. The process supports the investigation and correction, verification and effectiveness, and recording of a root cause.

A LESSON IN BUSINESS ECONOMICS

IFS Quality Assurance is a prime example of IFS’ policy of making business leaner. As part of a company’s business set-up, it provides the most economical and efficient way to achieve quality control and compliance. It makes yet another compelling case for a business to centralize its quality program with IFS Quality Assurance.

FOR COMPLIANCE CONTROL

JUST ONE SOURCE

Page 5: IFS QUALITY MANAGEMENT · 16/07/2014  · With IFS Process Models and IFS Document Management, IFS could be the only quality system you’ll ever need. Featuring both FMEA (Failure

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world to challenge the status quo and realize their competitive advantage.

Learn more about how our enterprise software solutions can help your business today at ifs.com

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COPYRIGHT © 2020 INDUSTRIAL AND FINANCIAL SYSTEMS, IFS AB. IFS AND ALL IFS PRODUCTS AND SERVICES NAMES ARE TRADEMARKS OF IFS. ALL RIGHTS RESERVED. THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.

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