impact of experiential branding on advertising

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Impact of experiential branding on advertising T HE B AY C HARLES C ONSULTING G ROUP L IMITED 4950 Y ONGE S TREET • 1008 • T ORONTO • M2N 6K1 ( 416) 967.3337 FAX (416) 967 2728 WWW. BC 3 STRATEGIES . COM 1

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Text from lecture on how experiential branding determines whether to focus on tactical or brand advertising, what the implications for media selection, etc.

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Page 1: Impact of experiential branding on advertising

Impact of experiential branding on advertising

T H E B AY C H A R L E S C O N S U L T I N G G R O U P L I M I T E D4950  YONGE STREET • 1008  •  TORONTO • M2N  6K1(416)  967.3337  •  FAX (416)  967 ‐2728  •  WWW.BC3STRATEGIES.COM 1

Page 2: Impact of experiential branding on advertising

What it’s all aboutBackground and recap of experiential brandingbackground on tactical versus brand advertisingImpact on brand advertisingp gImpact on tactical advertising

Page 2

Page 3: Impact of experiential branding on advertising

Changes in advertising in the past 10 years

1. Integration1. Integration2. Measurability3. Media choices and communication channels

Consumer attitudes behaviours and expectations4. Consumer attitudes, behaviours and expectations

Page 3

Page 4: Impact of experiential branding on advertising

Objectives

Business Objectives

Communication Operational StrategicCommunication objectives

Brand communication 

Tactical communication  

Operational Objectives

Strategic Objectives

objectives

Television objectives Radio Objectives Outdoor 

objectives

objectives

Digital advertising Social media Experiential activities Direct response

Campaign Objectives

Execution Objectives

Page 4

Page 5: Impact of experiential branding on advertising

Executional objective

Research, Think now ? Think 

laterconsumer insights, data mining, business analysis

Do now ? Do later

Page 5

Page 6: Impact of experiential branding on advertising

Experiential brand objectives

Think now ? Feel later

Do now ? Do later

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Page 7: Impact of experiential branding on advertising

Communication strategy

Tell them about the 

most relevant  

Think nowfeature, 

attribute or benefit that 

will meet their

Think later

will meet their needs

Do now ? Do later

C id th tConsider us the next time they are in market

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Page 8: Impact of experiential branding on advertising

Experiential communication strategy

Trigger the 

Think now

ggmost relevant, differentiated experience

Feel later

Do now ? Do later

D fi it l b thDefinitely buy us the next time they are in market  ANDTell their friends, 

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,tweet, blog, rave, etc.

Page 9: Impact of experiential branding on advertising

Great experiential brands

I've learned that people will forget what you said, people will forget p p g y , p p gwhat you did

but people will never forget how you made them feel.-Maya Angelou-Maya Angelou

-Poet, activist, autobiographer

-For example

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Page 10: Impact of experiential branding on advertising

Saturn Car Company

Saturn HomecomingSaturn HomecomingSaturn intro

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Page 11: Impact of experiential branding on advertising

Westin Hotels

Heavenly bedsWh ’ h l i ith t i htWho’s she sleeping with tonightExperiential brand

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Page 12: Impact of experiential branding on advertising

Westin: This is the way it should feel

Feel TV

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Page 13: Impact of experiential branding on advertising

Lufthansa

Page 13