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INFLUENCE OF MESSAGE FRAMING, INVOLVEMENT, AND NICOTINE DEPENDENCE ON EFFECTIVENESS OF ANTI-SMOKING PUBLIC SERVICE ANNOUNCEMENTS By WAN SEOP JUNG A THESIS PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADVERTISING UNIVERSITY OF FLORIDA 2008 1

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Page 1: INFLUENCE OF MESSAGE FRAMING, INVOLVEMENT, AND … · Traditional anti-smoking PSA research rather related to the efficacy of anti-smoking PSA in terms of whether persuasion occurs

INFLUENCE OF MESSAGE FRAMING, INVOLVEMENT, AND NICOTINE DEPENDENCE ON EFFECTIVENESS OF ANTI-SMOKING PUBLIC SERVICE

ANNOUNCEMENTS

By

WAN SEOP JUNG

A THESIS PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADVERTISING

UNIVERSITY OF FLORIDA

2008

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© 2008 Wan Seop Jung

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To my wife and parents

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ACKNOWLEDGMENTS

This work is an accomplishment of all who helped me directly and indirectly. It is

especially dedicated to my beloved wife, Soo, who has encouraged and supported me. It is also

dedicated to my parents, Dong Kun Jung and Bok Sook Seo; without their helping hands, it

would have been impossible to complete this thesis.

I extend my sincere gratitude to my advisor and chair, Dr. Jorge Villegas, who has guided,

encouraged, and supported me with the warmest heart and has given me tremendous guidance

and support. I also want to express my thanks to my wonderful committee members, Dr. Chang-

Hoan Cho and Dr. Hyojin Kim, for their invaluable advice and encouragement. I appreciate all

the time and efforts they put into helping me with my thesis, and challenging me to learn more.

Although I first assumed that graduate schools are not fun, my adorable friends at UF

proved my assumption to be wrong. I express my thanks to my classmates. I will never forget

those wonderful moments spent with them. I especially appreciate Korean gators, Jay, Hyung

Seok, Jun Seong, Jun, Sang Won, Chang Dea, Mihyun, Yeuseung, Hyunji, Minji, Hyunmin,

Seonmi, Sooyeon and all other sisters and brothers, for helping me to go through all of those

hard tasks.

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TABLE OF CONTENTS page

ACKNOWLEDGMENTS ...............................................................................................................4

LIST OF TABLES...........................................................................................................................7

LIST OF FIGURES .........................................................................................................................8

LIST OF ABBREVIATIONS..........................................................................................................9

ABSTRACT...................................................................................................................................10

CHAPTER

1 INTRODUCTION ..................................................................................................................11

2 LITERATURE REVIEW .......................................................................................................15

Message Framing....................................................................................................................15

Involvement ............................................................................................................................17

Connection of Involvement with Message Framing...............................................................19

Nicotine Dependence..............................................................................................................21

Connection of Nicotine Dependence Level with Message Framing ......................................22

3 METHODOLOGY .................................................................................................................24

4 RESULTS...............................................................................................................................29

Hypothesis 1 ...........................................................................................................................29

Manipulation Check................................................................................................................29

Involvement ............................................................................................................................30

Test of Hypothesis 1 ...............................................................................................................30

Hypothesis 2 ...........................................................................................................................31

Manipulation Check................................................................................................................32

Nicotine Dependence..............................................................................................................32

Test of Hypothesis 2 ...............................................................................................................33

5 DISCUSSION AND CONCLUSION ....................................................................................38

Discussion...............................................................................................................................38

Implications ............................................................................................................................39

Limitations and Future Research ............................................................................................40 APPENDIX

A INFORMED CONSENT FORM............................................................................................44

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B QUESTIONNAIRE ................................................................................................................45

LIST OF REFERENCES...............................................................................................................49

BIOGRAPHICAL SKETCH .........................................................................................................56

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LIST OF TABLES

Table page 4-1 Manipulation Check of Positively Framed Message for Item 1 in H1 Testing ....................35

4-2 Manipulation Check of Negatively Framed Message for Item 2 in H1 Testing...................35

4-3 Descriptive Statistics of H1 ..................................................................................................35

4-4 Model Statistics of H1 ..........................................................................................................35

4-5 Regression of H1...................................................................................................................35

4-6 Follow-up Analyses for Interaction in H1 ............................................................................36

4-7 Manipulation Check of Positively Framed Message for Item 1 in H2 Testing ....................36

4-8 Manipulation Check of Negatively Framed Message for Item 2 in H2 Testing...................36

4-9 Descriptive Statistics of H2 ..................................................................................................36

4-10 Model Statistics of H2 ..........................................................................................................36

4-11 Regression of H2...................................................................................................................37

4-12 Follow-up Analyses for Interaction in H2 ............................................................................37

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LIST OF FIGURES

Figure page 3-1. Positively Framed PSA...........................................................................................................42

3-2. Negatively Framed PSA .........................................................................................................43

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LIST OF ABBREVIATIONS

CDC Centers for Disease Control

FCC Federal Communications Commission

PSA Public Service Announcement

USDHHS U.S. Department of Health and Human Service

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Abstract of Thesis Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Master of Advertising

INFLUENCE OF MESSAGE FRAMING, INVOLVEMENT, AND NICOTINE

DEPENDENCE ON EFFECTIVENESS OF ANTI-SMOKING PUBLIC SERVICE ANNOUNCEMENTS

By

Wan Seop Jung

August 2008

Chair: Jorge Villegas Major: Advertising

Studies examining message framing effects have yielded conflicting findings. Some

studies find that positively framed messages are more persuasive than negatively framed

messages. Other studies report reverse outcomes. This study tried to find the reasons for the

conflicting results in message framing research, and found that the effects of message framing

was varied depending on the involvement level and smoking addiction level. The study suggests

that subjects who are more involved with smoking issue prefer negative messages, while

subjects who are less involved with smoking issue prefer positive messages. The second finding

is that the more dependent on cigarette smoking subjects are, the more favorable attitude toward

negatively framed PSAs they tend to have. The contrary is true when anti-smoking PSAs are

framed positively. Other findings and implications are discussed.

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CHAPTER 1 INTRODUCTION

Cigarette smoking has great societal and clinical importance (American Cancer Society,

2001). According to the American Cancer Society (2008), smoking was responsible for

approximately 559,312 U.S. premature deaths in 2005. Moreover, a number of non-smokers

suffered from second-hand smoking. A sizable percentage of youth (20%-30%) begin smoking

as early as middle school (Centers for Disease Control [CDC], 1998). A large number of

smokers initiate cigarette smoking during youth-88% by age 18 (U.S. Department of Health and

Human Service [USDHHS], 1994), with approximately fifty percent becoming addicted (CDC,

1991). Smoking behavior in middle school has a tendency to last for a long time due to the

smoking addiction (Oei, 1987). Anti-smoking PSAs are useful due to its preventive effects

(USDHHS, 1994). In addition to the health-related damages, other economical and

environmental damages are caused by smoking. The following are examples of the damages:

productivity decrease due to cigarette breaks, dirtiness from cigarette butts, and budgetary

allocations for anti-smoking. Therefore, much research of anti-smoking Public Service

Announcements (PSAs) tried to abate the prevalence of smoking.

Schneider et al. (1981) estimated the effects of the Fairness Doctrine, which was a

Federal Communications Commission (FCC) regulation regarding broadcasting license

acquisition. Tobacco companies were subjected to restriction on inserting their advertisements in

radio or TV because of the Fairness Doctrine. After the Fairness Doctrine, cigarette consumption

decreased from 1967 to 1970. Researchers have experienced that the restriction of tobacco

advertisements had an influence on decrease of cigarette consumption. However, in 1984, the

Supreme Court recommended the FCC to abolish the Fairness Doctrine because it harmed the

public interest and violated the First Amendment. Then, there had been an emerging interest in

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attempting to find other devices to abate the prevalence of smoking instead of restriction of

tobacco advertising. Therefore, researchers began to study anti-smoking PSAs.

A substantial number of studies have supported the efficacy of anti-smoking PSAs

empirically and practically. Goldman and Glantz (1998) found that anti-smoking PSAs had an

influence on decline in cigarette consumption in California, Massachusetts, and Arizona.

Popham and Potter (1993) did a research to test whether state- or government-sponsored PSAs

were effective by using the California Department of Health Service sponsored anti-smoking

PSAs, conducted from 1990 to 1991. They concluded that the government-sponsored PSAs

helped smokers to quit significantly.

In recent years, researchers tried to test anti-smoking PSAs using different target groups

(e.g., youth, adolescent, and adult) instead of general population. For instance, Seigel and Biener

(2000) reported that anti-smoking PSAs played a role in decrease of cigarette consumption

among youth in Massachusetts. Other studies found that anti-smoking PSAs were persuasive to

reduce tobacco consumption both for adults and for youth in California (Hu, Sung, & Keeler,

1995; Pierce et al., 1998). Bauer et al. (2000) suggested that anti-smoking PSAs have reduced

and prevented youth cigarette smoking. A result showed that anti-smoking PSAs could have an

effect both on adolescents and on young adults in Florida (Sly, Trapido, & Ray, 2002).

There has been an attempt to understand the persuasion processes that occur when

smokers are exposed to anti-smoking PSAs. For example, a Florida baseline research revealed

that anti-smoking PSAs were effective to change attitude and beliefs toward cigarette smoking

and smoking behavior among youth, and helped reduce the prevalence of smoking among youth

(Sly, Heald, & Ray, 2001). The study was the evidence that anti-smoking PSAs had an influence

on not only changing attitude and belief toward smoking behavior but smoking cessation.

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A large amount of studies have supported the positive effect of anti-smoking PSAs in

terms of decrease of cigarette consumption or smoking cessation. Many researchers, however,

suggested different results. For instance, O’Keefe (1971) reported that PSAs produced an effect

on smoking behavior in a limited way. He found that the effectiveness of PSAs depended on

recipients’ inclination to give up smoking. In other words, anti-smoking PSAs were effective

only for the smokers who were determined to give up smoking. Wallack and Corbett (1987)

tested how a variety of PSAs such as anti-drug, anti-drinking, and anti-smoking diminished the

rate of smoking, drinking, and drug-taking. The study showed that the contribution of PSAs was

minor in the context of lowering of the rates of smoking, drinking, and drug-taking because

addictive behaviors were unwilling to be changed. Wallack (1981) reported the minor effects of

PSAs on smoking cessation as well.

Traditional anti-smoking PSA research rather related to the efficacy of anti-smoking

PSA in terms of whether persuasion occurs. Recently, researchers have expanded research topics

of anti-smoking PSAs to understand how and why the effect of PSAs varied; further, they tried

to optimize the effectiveness of PSAs. For example, Goldman and Glantz (1998) have examined

a variety of message themes of anti-smoking PSAs such as industry manipulation, addiction,

health issue and second-hand smoke to find the relative effectiveness of each message theme,

and revealed that the industry deception theme was the most effective. A number of studies have

tested the relative effectiveness of ad appeal types among fear, humor, dirtiness (e.g., bad breath

and odor), sports, and sociability because those were frequently used ad appeals in anti-smoking

PSAs (Blum, 1980; Millstein. 1986; Hale & Dillard, 1995; Witte, 1995). The studies found that

fear and humor were the most effective appeals in their appeal type research, and other appeal

types failed to reduce the prevalence of smoking.

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In recent years there have been numerous attempts to apply message framing effects

(effects of negatively framing message versus effects of positively framed message) to anti-

smoking PSAs. This is because a substantial amount of health-related studies have tested the

effectiveness of message framing, and yielded inconsistent results. Some studies reported

positively framed messages to be more effective than negatively framed messages. Reverse

results have been obtained in other studies. Anti-smoking researchers also tried to test the

relative effectiveness between differently framed messages how the effects of message framing

differ from other health-related research. Anti-smoking studies that have studied message

framing effects have produced conflicting finding as well. The purpose of this study is to find the

reason of the conflicting results in message framing research, and to explore how message

recipients react to two types of anti-smoking messages. Specifically, it will be tested how the

involvement and nicotine dependence level moderate the relative effectiveness of two different

messages. The next chapters will cover previous literatures about message framing, involvement,

and nicotine dependence and methodology used to test hypotheses. The findings of this study

will be helpful to create effective PSAs in terms of lowering smoking rate or smoking cessation.

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CHAPTER 2 LITERATURE REVIEW

In this study, it will be investigated how to create more effective anti-smoking PSAs by

identifying the role of involvement and nicotine dependence in message framing effects.

Message Framing

Message framing effects can be conceptualized as the perspective that individuals

process and respond differently to dissimilar but objectively equivalent messages (Kühberger,

1998). The analogy of gambling being labeled as “80% of probability of losing money” or “20%

of probability of earning money” is an example of message framing. As stated by Kühberger

(1998), same message tone, manner, and value should be applied to different messages. That is,

different messages should contain a factually equal value. Message framing can be

operationalized either by stressing on benefits gained, namely positively framed message, or by

stressing on benefit lost, namely negatively framed message. Inspired by the message framing

effects, a substantial stream of literature has investigated the effect of message framing on

individual’ decisions (Puto, 1987). Puto’s study revealed that people tend to be risk averse when

they process a positively framed message, but they tend to be risk seeking when they receive a

negatively framed message.

There has been little research addressing how and why people response differently to

different messages (Levin, Schneider & Gaeth, 1998; Meyerowitz & Chaiken, 1987;

Maheswaran & Meyers-Levy, 1990; Stuart & Blanton, 2002; Umphrey, 2003). Moreover, those

studies failed to yield consistent results. For instances, in Levin and Gaeth’s research (1988;

Levin, 1987), people have more favorable attitude toward positively framed messages than

negatively framed ones when they are exposed to messages, stressing either percentage of lean in

total meat or percentage of fat (e.g. containing 75% of lean vs. containing 25% of fat). However,

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Meyerowitz and Chaiken (1987) found opposing results about message framing effect. In the

Meyerowitz and Chaiken’s study (1987), a negatively framed breast self-examination (BSE)

message was more effective than positively framed one when women were exposed to both

negatively and positively framed BSE messages. They have observed that the negatively framed

message attracts more attention than the positively framed one. Since people are more responsive

and emotional towards negative messages, the researchers have supported the effect of negative

framing (Pratto and John, 1991).

Recent message framing studies tried to find reasons for the conflicting findings. The

studies found that the effectiveness of message framing would differ depending on various

factors. For instance, Ganzach and Karsahi (1995) reported that a study setting can moderate the

effectiveness of the message framing on buying behavior in terms of credit card uses.

Specifically, when the experiment was conducted in the laboratory, a positive message was more

persuasive in terms of increase of card use, whereas a negative one was more effective when the

experiment was conducted in the natural market environment. They found that individuals’

perceived importance level varied in situations, i.e., laboratory setting versus natural market

environment setting. That is because message recipients regarded the issue as more important so

they are motivated to process the ad information in the natural market environment than

laboratory setting.

Smith (1996) revealed that a consumer education level has a moderating effect on the

message framing effects. The study assumed that the education level is highly related to

information processing ability which determines the dominant information processing route

(central vs. peripheral). The central route to persuasion refers to “the persuasion processes

involved with elaboration is relatively high,” whereas the peripheral route to persuasion refers to

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“the persuasion processes involved when elaboration is relatively low” (O’Keefe, 2002, p. 139).

Elaboration is meant “engaging in issue-relevant thinking” (O’Keefe, 2002, p. 138). Since the

education level plays a key part in cognitive ability to process information, he concluded that

positively framed messages are more effective for the more-educated persons than for the less-

educated. The contrary is true when messages are framed negatively.

Zhang and Buda (1999) reported that there is the moderating effect of one’s need for

cognition (NFC) on the processing of framed advertising messages. Since NFC is an indicator

for the motivation of information processing, it plays an important moderating role in message

framing effects. When individuals’ NFC level is high, they devote more attention to advertising

messages. On the other hand, when individuals’ NFC level is low, they tend to avoid paying

attention to advertising messages. As a result, positively framed messages were more effective

when one’s NFC was high. The contrary was true when one’s NFC was low.

A number of studies suggested that people’s involvement level can influence how they

react to and process information (Greenwald & Leavitt, 1984; Kardes, 1988). This study begins

by exploring role of involvement and nicotine dependence, and relevant theory.

Involvement

Since Krugman (1965) presented the construct of involvement as personal relevance,

this topic has played a vital role in the understanding of persuasion. There is general agreement

that involvement plays a key role in explaining consumer behavior and information processing

procedure. However, the effect of involvement is debatable due to different ideas for

conceptualization and operationalization. The following two issues are barriers for obtaining

general agreement about involvement: type of involvement and intensity of involvement. Those

two are in the midst of involvement issue. The type of involvement is the first issue for the

disagreement. Some researchers proposed two types of involvement to explain the construct

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better, namely, enduring involvement and situational involvement (Houston & Rothschild, 1978;

Rothschild, 1979). The categorization of involvement helped researchers begin to propose the

reasons for the disagreement. The second issue for the disagreement is the intensity of

involvement, namely, high involvement and low involvement (Gainer, 1993). Involvement is

also debatable due to the measuring the involvement construct (Celsi and Olson, 1988). While

researchers have defined the construct of involvement differently (Gainer, 1993), the general

agreement of involvement is the person’s perceived relevance of a product or situation on the

basis of personal goals, values, and interests (Zaichkowsky, 1985).

Enduring involvement can be defined as “enduring personally relevant knowledge

structures” or ongoing concern (Martin & Marchall, 1999, p. 208). The structures are stored in

the relatively long-term memory and obtained from prior experiences. Situational involvement

can be defined as “situation-specific, involving the cues and stimuli that consumers perceive as

personally relevant” (Martin & Marchall, 1999, p. 208). Situational involvement occurs only in

specific situations. The analogy of situations being labeled as “being interested in cars” or

“purchasing a car” is an example of two involvement types. The level of enduring involvement is

concluded by how well the issue is pertained to personally relevant value, whereas the level of

situational involvement is concluded by how well the situation arouses personal goals and values.

The level of situational involvement is dramatically dropped when the personal goals and values

are fulfilled. Since situational involvement rather relates to characteristics of the decision

situation, it is inapposite to the purpose of this study which tries to explain how enduring or long-

term involvement moderates the effectiveness of the message framing. Therefore, this study

employed enduring involvement as a moderator of message framing effects.

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There has been a substantial amount of research about message framing and involvement,

respectively. However, the research about how involvement interacts with message framing has

considerably been neglected. Since both involvement and framing have been considered as

important factors to predict advertising effectiveness, this disregard is amazing. In this study, it

will be investigated how message framing effects will be moderated by intensity of involvement.

Connection of Involvement with Message Framing

Petty and Cacioppo’s elaboration likelihood model (ELM) (1986) is helpful to

understand how involvement affects message framing effects. The model is composed of a

central route and a peripheral route. When individuals are more involved with an issue or a

product, they use the central route to process messages, whereas they use the peripheral route to

process messages when they are less involved with an issue or a product. The model also

suggests that those who are more involved with an issue or product are more motivated to

process relevant messages thoroughly, whereas those who are less involved with an issue or a

product are less motivated to process messages. Motivation in the model is defined as inner

arousal for goal achievement. The level of message processing motivation has an effect on how

much individuals pay more attention to and devote to process information (Celsi & Olson, 1988).

According to the model, the level of message processing motivation determines whether

message claims predominate in persuasion because individuals employ either a central route or a

peripheral route in persuasion process. That is, the motivation level determines the use of one of

processing routes. Under conditions of low message processing motivation, individuals are more

likely to form an attitude by relying on peripheral cues, such as message tone, wording, and

message attractiveness instead of scrutinizing message claims thoroughly and integrating

relevant thoughts and beliefs to form an overall attitude. Hence, the positively framed PSA “You

are saving $1,000 every year by being a non-smoker” may be interpreted as “Non-smokers cash

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in without any efforts”. Similarly, the negatively framed PSA “You are burning $1,000 every

year by smoking cigarettes” may be interpreted as “Smoking costs a lot.” If so, positively framed

PSAs should be more effective under low involvement conditions.

Under conditions of high message processing motivation, individuals are more inclined

to process all information in the ad to arrive at a decision. Thus, they process messages in detail

with prior knowledge to judge the validity of messages (Maheswaran & Meyers-Levy, 1990),

and integrate relevant thoughts and beliefs to form an overall attitude (Petty, Cacioppo, &

Schumann, 1983). Wright (1981) suggested that negative messages received more considerable

weight and influence than positive messages when individuals integrate message-relevant

information. That is because “overweighting may only occur when an audience member is

sufficiently concerned over the message content to bother generating reactions and integrating

those into an overall impression, and to worry about making errors in this” (Wright, 1981, p.

279-280). A variety of studies have supported the overweighting to high involvement conditions

(Kanouse, 1984; Weinberger, Allen, & Dillon, 1981). The implication of those studies is that

messages should be processed thoroughly and negative messages should be more persuasive

under high involvement conditions. Based on the previous theoretical background, following

hypotheses can be predicted:

H1: The relationship between message framing effects and attitude toward anti-smoking PSAs is moderated by involvement.

H1.1: For those who are highly involved in smoking, an anti-smoking PSA is more

persuasive when it is framed negatively. H1.2: For those who are less involved in smoking, an anti-smoking PSA is more persuasive when it is framed positively.

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Nicotine Dependence

In the first hypothesis, it is suggested that involvement moderates the effectiveness of

message framing by using general subjects including both smokers and non-smokers. This is

because the message framing effects depend on the motivation of message recipients to process

information. The second hypothesis is inspired by the Petty and Cacioppo’s model (1983) as well.

In their model, motivation influences the way to process information by using either peripheral

route or central one. In the second hypothesis, it is suggested that the nicotine dependence level

moderates the effectiveness of message framing by using smoker samples instead of general

subjects. A number of anti-smoking researchers revealed the relationship between nicotine

dependence and motivation. Reflecting the relationship among nicotine dependence, motivation

and the way of information processes, the second hypothesis examines how the cigarette

addiction level affect attitudes toward anti-smoking PSAs differently depending on the message

framing.

Dependence is conceptualized as compulsive physiological need for a habit-forming

substance. The Diagnostic and Statistical Manual of Mental disorders (APA, 1994) provides

several criteria for dependence which are (1) tolerance; (2) withdrawal; (3) using larger amounts

or longer than intended; (4) unsuccessful efforts to cut down; (5) much time spent to obtain

substance; (6) negative social and/or occupational consequences; (7) persistent physical and/or

psychological problems. The manual recommends that an individual must meet at least three

criteria to be diagnosed with dependence. Nicotine dependence refers to the physical

vulnerability of our body to the chemical nicotine, which is possibly addicting when carried by

various cigarette products (MayoClinic.com, 2006).

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Connection of Nicotine Dependence Level with Message Framing

Bauer (1960) presented the construct of perceived risk. And it was introduced to the

marketing literature. Perceived risk is conceptualized as the perspective that “the amount that

would be lost if the consequences of an act were not favorable, and the individual’s subjective

feeling of certainty that the consequences will be unfavorable” (Cunningham, 1967, p.37).

Similarly, Stone and Winter (1987) considered risk as an expectation of loss. In connection with

this study, perceived risk regarding smoking can be re-conceptualized as the perspective how

well individuals understand the risk of smoking.

The second hypothesis focuses on the nicotine dependence level as a moderator of

message framing effects by using a sample of smokers. In Wong and McMurray (2002) study,

the nicotine dependence level was related to one’s perceived health risk level. In addition,

Rindfleisch and Crockett (1999) tested the relationship between nicotine dependence and

perceived risk by using a college student sample. Specifically, the less dependent on cigarette

smoking subjects are, the lower level of perceived risk they tend to have. Conversely the more

dependent on cigarette smoking subjects are, the higher level of perceived risk they tend to have.

A number studies proposed that a perceived health risk level be strongly related to one’s

motivation to process health-related information (Block & Keller, 1995; Rothman & Salovey,

1997; Umphrey, 2003). In addition, Bock et al. (2000) revealed the relationship between risk

perception and motivation. They found that subjects who had higher risk perceptions were more

motivated to process smoking cessation information and consult doctors to discuss smoking

issues than those who had lower risk perceptions. The sum of the relationship among nicotine

dependence, perceived risk and motivation is that highly addicted subjects are more motivated to

process information than less addicted subjects, while less addicted subjects are less motivated to

process information than highly addicted subjects.

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As for the relationship between motivation and message framing, the causality that

individuals’ motivation to process information affects the effectiveness of message framing was

supported (Kanouse, 1984; Maheswaran & Meyers-Levy, 1990; Weinberger, Allen, & Dillon,

1981). The more motivated individuals are, the more favorable attitude toward negatively framed

PSAs formed, while the less motivated individuals are, the more favorable attitude toward

positively framed PSAs. Therefore, nicotine dependence has an impact on perceived risk,

perceived risk relates to motivation. In addition, the motivation would moderate message

framing effects. Finally, such relationships affect attitude toward anti-smoking PSAs.

H2: The relationship between message framing effects and attitude toward anti-smoking PSAs is moderated by nicotine dependence.

H2.1: For smokers who are highly dependent on smoking, an anti-smoking PSA is more

persuasive when it is framed negatively. H2.2: For smokers who are less dependent on smoking, an anti-smoking PSA is more

persuasive when it is framed positively.

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CHAPTER 3 METHODOLOGY

The purpose of this study is to investigate how involvement and nicotine dependence

moderate the message framing effects. The experiment was conducted to test two hypotheses

from March 3rd to March 11th. at the same period. In the H1, the study was conducted to test the

moderating effects of involvement on message framing with general samples, including both

smokers and non-smokers. In the H2, the study was conducted to test the moderating effects of

nicotine dependence on message framing with only smoker samples among collected data.

Study design. To test H1, two independent variables were involvement and message

framing with attitudes toward anti-smoking PSAs as a dependent variable. The involvement level

as one of independent variables was continuous (from 0: low to 7: high), and message framing

was categorical variable manipulated (positive versus negative). The dependent variable,

attitudes toward anti-smoking PSAs, was measured from 1 (unfavorable) to 7 (favorable). To test

H2, two independent variables were nicotine dependence and message framing with attitudes

toward anti-smoking PSAs as a dependent variable. The nicotine dependence level as one of

independent variables was continuous (from 0: low to 10: high), and message framing was

categorical variable manipulated (positive versus negative). The dependent variable, attitudes

toward anti-smoking PSAs, was measured from 1 (unfavorable) to 7 (favorable).

Participants. In the H1 testing, the total number of participants was one hundred and

eighty eight. They were recruited from undergraduate-level classes and a street on the campus in

the area of a southeastern American university. Due to relatively small number of participants

who currently smoke, more subjects were additionally recruited from a street on the campus. The

courses where students were recruited did not include smoking topics that might have sensitized

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subjects to the purpose of the study. Female participants made up 51.1 % of the sample, and

18.1% were smokers. The dominant percentage of ethnicity was Caucasians (54.9%), and

followed by Hispanics (20.7%), Asian-Americans (19.0%), and African-Americans (3.8%). In

the H2 testing, a sample of smokers among collect data was used. Out of original participant,

forty six were smokers. Female participants made up 42.2% of the sample, and all experiment

participants were smokers. The dominant percentage of ethnicity was Caucasians (55.6%), and

followed by Hispanics (15.6%), Asian-Americans (26.7%), and African-Americans (2.2%).

Stimuli. Two versions of a print anti-smoking public service announcements were

created to test both hypotheses. As shown Figure 1 and 2, visuals and layout were equal across

experimental groups. Two advertisements contained either a positively framed message or a

negatively framed message. Both advertisements presented the argument that stopping or

continuing with cigarette consumption can lead to a financial gain or loss equivalent to two

iPhones which is one of the most appealing and familiar products among college students. Thus,

experiment participants can recognize the value of financial gain or loss easily that is caused by

stopping or continuing with cigarette consumption. The manipulation of message framing

occurred in the body copy. For the negatively framed message, the following message was used:

“You are burning $1,000 every year by smoking cigarettes. You can buy 2 iPhones with $1,000.”

For the positively framed message, the following message was used: “You are saving $1,000

every year by being a non-smoker. You can buy 2 iPhones with $1,000.”

Procedure. Sessions were conducted in small classroom settings and on a street on the

campus. Participants were instructed that the purpose of the study was to understand consumers’

ideas about smoking message. After the informed consent was secured, participants were

randomly assigned into one of the two experimental conditions. In the H1 testing, ninety one

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participants (48.4%) were assigned into Group 1 and shown the negatively framed PSA. Ninety

seven participants (51.6%) were assigned into Group 2 and shown the positively framed PSA. In

the H2 testing, twenty four participants (52.2%) were assigned into Group 1 and shown the

negatively framed PSA. Twenty two participants (47.7%) were assigned into Group 2 and shown

the positively framed PSA. After reading the anti-smoking PSA, they completed the scales

designed to check manipulation, involvement, and measure of dependent variable. For the

duration of each session, the experimenter ensured that participants completed the instrument

independently and did not turn back to the pages they had already read. Upon completion of the

instrument, subjects were thanked and debriefed. Each session took about ten minutes.

Independent Variables

Message framing (positive vs. negative). Message framing was employed as an

independent variable to test both hypotheses. The positively-framed PSA illustrated the positive

effect of quitting smoking by stating “You are saving $1,000 every year by being a non-smoker.

You can buy 2 iPhones with $1,000,” while the negatively framed PSA emphasized the adverse

effects of smoking by stating “You are burning $1,000 every year by smoking cigarettes. You can

buy 2 iPhones with $1,000.” The participants reported on a two-item, seven-point (1 = strongly

disagree, 7 = strongly agree) Likert scale how much they agreed with the following two

statements: “The ad is focusing on the positive effect of smoking cessation,” and “The ad is

focusing on the negative effect of smoking.”

Involvement. Involvement was used as a measured variable in the H1. Participants were

asked to answer smoking involvement items. Five seven-point semantic differential items were

used to measure involvement level (1 = important, irrelevant, valuable, useful, and interesting, 7

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= unimportant, relevant, invaluable, useless, and not interesting). The scales were adapted from

Zaichkowsky (1985). The scale was internally consistent (α = .89).

Nicotine dependence. The nicotine dependence level was measured using the

Fagerström Nicotine Dependence Scale (Heatherton, 1991) in the H2. Smokers were asked to

answer the following questions:

1. How soon after you wake up do you smoke your first cigarette? a. Within 5 minutes (3 points) b. Within 6-30 minutes (2 points) c. Within 31-60 minutes (1 point) d. After 60 minutes (0 points)

2. Do you find it difficult to refrain from smoking in places where it is forbidden (e.g., in church, at the library, in cinema, etc)? a. Yes (1 point) b. No (0 points)

3. Which cigarette would you hate most to give up? a. The first one in the morning (1 point) b. Any other (0 points)

4. How many cigarettes per day do you smoke? a. 10 or less (0 points) b. 10-20 (1 point) c. 21-30 (2 points) d. 31 or more (3 points)

5. Do you smoke more during the first hours after waking than during the rest of the day? a. Yes (1 point) b. No (0 points)

6. Do you smoke even when you are ill enough to be in bed most of the day?” a. Yes (1 point) b. No (0 points)

All points were added up on the basis of subjects’ responses and the assigned points. For

example, if someone smokes his or her first cigarette after waking up within 5 minutes, finds it

difficult to refrain from smoking-free places, hates to give up the first morning cigarette, smokes

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31 or more cigarette per day, smokes more cigarette during the first hour after waking, and

smokes even when he or she is ill enough to be in bed most of the day, the nicotine dependence

level indicates 10. The nicotine dependence level was measured being continuous. The range of

the nicotine dependence level is from 0 (low) to 10 (high). Heatherton et al. (1991) suggested

that a score of 5 or more indicates a significant smoking dependence, while a score of 4 or less

shows a low to moderate dependence.

Dependent variable.

Attitude toward Ad. One dependent variable was measured to test both hypotheses:

Attitudes toward Ad. The dependent variable was measured using a four-item, seven-point

semantic differential scale (1 = unpleasant, unlikable, not irritating, and not interesting, 7 =

pleasant, likable, irritating, and interesting) (Olney, Holbrook, and Batra, 1991). The third item

for measuring involvement level (i.e., not irritating vs. irritating) was reverse coded. The scale

was internally consistent (α = .85), and the responses were averaged to represent the construct for

the H1 (M = 4.32, SD = 1.34). For the H2, the scale was internally consistent (α = .93), and the

responses were averaged to represent the construct (M = 4.26, SD = 1.63).

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CHAPTER 4 RESULTS

Hypothesis 1

Multiple regressions were conducted to test H1, with two independent variables,

involvement and message framing, and one dependent variable, attitude toward ad. A sample of

smokers and non-smokers was used to test how involvement moderates message framing effects.

Manipulation Check

Before testing H1, a manipulation check was conducted. As expected, the message that

“You are saving $1,000 every year by being a non-smoker, You can buy 2 iPhones with $1,000”

was perceived as the positive anti-smoking message, whereas the message that “You are burning

$1,000 every year by smoking cigarettes. You can buy 2 iPhones with $1,000” was perceived as

the negative message. Participants reported on a two-item, seven point (1 = strongly agree, 7 =

strongly disagree) Likert scale how much they agreed with the following two statements: “The

ad is focusing on the positive effect of smoking cessation,” and “The ad is focusing on the

negative effect of smoking.” As shown Table 1, difference between observed value for positively

framed message and test value (= 4) was significant on item one, t = -4.96, p < .001,

MPositiveMessage = 3.06, SD = 1.86. As shown Table 2, difference between observed value for

negatively framed message and test value (=4) was significant on item two, t = -6.07, p < .001,

MNegativeMessage = 2.88, SD = 1.76. Subjects felt that the anti-smoking PSA was more negative

when it was negatively framed rather than positively framed, and they felt that the anti-smoking

PSA was more positive when it was positively framed rather than negatively framed. Therefore,

these manipulation check measures suggest that the intended factors were manipulated

successfully.

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Involvement

In the H1 testing, the study was conducted to investigate how involvement moderates the

message framing effects. And the message framing was manipulated. Involvement was measured

as a continuous variable on the basis upon Zaichkowsky (1985). The scale measuring

involvement level was internally consistent (α = .89).

Test of Hypothesis 1

Influence of Involvement and Message Framing

This study investigated how involvement moderates the effectiveness of message

framing. Specifically, Subjects who are more involved with smoking issue would have more

favorable attitude toward negatively framed PSAs, while subjects who are less involved with

smoking issue would have more favorable attitude toward positively framed PSA.

A multiple regression was conducted to test H1, with attitude toward the ad as a

dependent variable, with the involvement level and message framing as independent variables.

The descriptive statistics are presented in Table 3. The mean of involvement was 2.67 (SD =

1.62), .52 (SD = .50) for message framing, and 4.31 (SD = 1.33) for attitude toward ad,

respectively.

The model with two independent variables, the involvement level and the message

framing, and the joint effect of these two variables was statistically significant, F (3, 184) = 7.75,

p < .001. Message framing was employed as a dummy variable where a negatively framed PSA

was 0, and a positively framed PSA was 1. The results are presented in Table 4 and 5. Initially, a

multiple regression was conducted with only two independent variables, involvement and

message framing. Its F-value was 1.86. Adding the interaction, then, contributed to 9.3% of the

model with only two independent variables. F-value change was 19.18. The effect of the

interaction between the addiction level and message framing was b = -.50, t = -4.38, p < .001.

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The interaction term was again explored by re-computing the regression analyses

separately for groups of subjects exposed to negative message or positive message in terms of

message framing. Results from follow-up analyses revealed that involvement was positively

associated with attitude toward anti-smoking PSA among subjects who were exposed to the

negative message (F (1, 89) = 2.34, β = .16, t = 1.53, p > .05), whereas involvement was

negatively associated with attitude toward anti-smoking PSA among subjects who were exposed

to positive message (F (1, 95) = 24.40, β = -.45, t = -4.94, p < .001). Results of the interaction

tests are presented in Table 6.

Thus, the more involved in smoking, the more favorable attitude toward negatively framed

PSAs individuals tend to have, while the less involved in smoking, the more favorable attitude

toward positively framed PSAs individuals tend to have. These results support overall

assumption of H1. However, when regression analyses were conducted separately by selecting

cases (e.g., subjects who were exposed to the negatively framed PSA vs. subjects who were

exposed to the positively framed PSA), H1 was partially supported. That is, H1.1 was supported

whereas H1.2 was not supported. The main effect of the involvement level was b = .13, t = 1.65,

p > .05. The main effect of message framing was b = 1.32, t = 3.71, p < .001. Since this result is

irrelevant to this study, no interpretations are provided for main effects.

Hypothesis 2

Multiple regressions were conducted to test H1, with two independent variables, nicotine

dependence and message framing, and one dependent variable, attitude toward ad. A sample of

smokers among collected data was used to test how nicotine dependence moderates message

framing effects.

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Manipulation Check

Before testing H2, manipulation check was conducted. As expected, the message that “You

are saving $1,000 every year by being a non-smoker, You can buy 2 iPhones with $1,000” was

perceived as the positive anti-smoking message, whereas the message that “You are burning

$1,000 every year by smoking cigarettes. You can buy 2 iPhones with $1,000” was perceived as

the negative message. Participants reported on a two-item, seven point (1 = strongly agree, 7 =

strongly disagree) Likert scale how much they agreed with the following two statements: “The

ad is focusing on the positive effect of smoking cessation,” and “The ad is focusing on the

negative effect of smoking.” As shown Table 7, difference between observed value for positively

framed message and test value (= 4) was significant on item one, t = -5.89, p < .001,

MPositiveMessage = 2.05, SD = 1.56. As shown Table 8, difference between observed value for

negatively framed message and test value (=4) was significant on item two, t = -3.09, p < .01,

MNegativeMessage = 2.92, SD = 1.72. Subjects felt that the anti-smoking PSA was more negative

when it was negatively framed rather than positively framed, and they felt that the anti-smoking

PSA was more positive when it was positively framed rather than negatively framed. Therefore,

these manipulation check measures suggest that the intended factors were manipulated

successfully.

Nicotine Dependence

In the H2 testing, the study was conducted to investigate how nicotine dependence

moderates the message framing effects. And the message framing was manipulated. Nicotine

dependence was measured as a continuous variable on the basis upon Heatherton et al. (1991).

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Test of Hypothesis 2

Influence of Nicotine dependence and Message Framing

This study investigated how addiction level affects attitude toward anti-smoking PSA

when it is framed either positively or negatively. Specifically, Subjects who are more addicted to

smoking would have more favorable attitude toward negatively framed PSAs, while subjects

who are less addicted to smoking would have more favorable attitude toward positively framed

PSA.

A multiple regression was conducted to test H2, with attitude toward the ad as the

dependent variable, and with the addiction level and message framing as independent variables.

The descriptive statistics were presented in Table 9. The mean of smoking addiction was 3.11

(SD = 2.27), .48 (SD = .51) for message framing, and 4.26 (SD = 1.63) for attitude toward ad,

respectively.

The model with two independent variables, the addiction level and the message framing,

and the joint effect of these two variables was statistically significant, F (3, 42) = 6.72, p < .001.

Message framing was employed as a dummy variable where a negatively framed PSA was 0, and

a positively framed PSA was 1. The results are presented in Table 10 and 11. Initially, a multiple

regression was conducted with only two independent variables, nicotine dependence and

message framing. Its F-value was 7.46. Adding the interaction, then, contributed to 6.7% of the

model with only two independent variables. F-value change was 4.15. The effect of the

interaction between the nicotine dependence level and message framing was b = -.38, t = -2.04, p

< .05.

Interaction was again explored by re-computing the regression analyses separately for

groups of subjects exposed to negative message or positive message in terms of message framing.

Results from follow-up analyses revealed that nicotine dependence was positively associated

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with attitude toward anti-smoking PSA among subjects who were exposed to the negative

message (F (1, 22) = .02, β = .03, t = .13, p > .05), whereas nicotine dependence was negatively

associated with attitude toward anti-smoking PSA among subjects who were exposed to positive

message (F (1, 20) =9.63, β = -.57, t = -3.10, p < .01). The results of interaction tests are

presented in Table 12.

Thus, the more dependent on cigarette smoking, the more favorable attitude toward

negatively framed PSAs individuals tend to have, while the less dependent on cigarette smoking,

the more favorable attitude toward positively framed PSAs individuals tend to have. These

results support overall assumption of H1. However, when regression analyses were conducted

separately by selecting cases (e.g., subjects who were exposed to the negatively framed PSA vs.

subjects who were exposed to the positively framed PSA), H1 was partially supported. That is,

H1.1 was supported whereas H1.2 was not supported. The main effect of the addiction level was

b = .02, t = .14, p > .05. The main effect of message framing was b = -.16, t = -.23, p > .05. Thus,

both main effects were not statistically significant.

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Table 4-1. Manipulation Check of Positively Framed Message for Item 1 in H1 Testing N Mean SD t df Sig. Mean Difference Positively Framed Message (Item 1) 97 3.06 1.86 -4.96 96 .000 -.94

Test value = 4 Table 4-2. Manipulation Check of Negatively Framed Message for Item 2 in H1 Testing N Mean SD t df Sig. Mean Difference Negatively Framed Message (Item 2) 91 2.88 1.76 -6.07 90 .000 -1.12

Test value = 4 Table 4-3. Descriptive Statistics of H1 M SD

Attitude toward Ad 4.31 1.33Involvement 2.67 1.62Message Framing .52 .50 Table 4-4. Model Statistics of H1 Model Source SS df MS F Sig. R R Square R Adj

Involvement Regression 6.55 2 3.27Framing Residual 325.93 185 1.76Model 1 Total 332.48 187

1.86 .159 .14 .02 .01

Involvement Regression 37.32 3 12.44Framing Residual 295.17 184 1.60Model 2 Interaction Total 332.48 187

7.75 .000 .34 .11 .10

Table 4-5. Regression of H1 Source B SE β t Sig.

(Constant) 3.96 .25 15.68 .000Involvement* .13 .08 .16 1.65 .100Framing** 1.32 .36 .50 3.71 .000Interaction -.50 .11 -.66 -4.38 .000*Involvement: 1 (low) to 7 (high) **Message Framing: 0 (negatively framed message), 1 (positively framed message)

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Table 4-6. Follow-up Analyses for Interaction in H1 Message Framing IV B SE β t Sig. Negative Involvement .133 .087 .160 1.529 .130 R = .160, R2 = .026, R2

Adj = .015

Positive Involvement -.367 .074 -.452 -4.939 .000 R = .452, R2 = .204, R2

Adj = .196 Table 4-7. Manipulation Check of Positively Framed Message for Item 1 in H2 Testing N Mean SD t df Sig. Mean Difference Positively Framed Message (Item 1) 22 2.05 1.56 -5.89 21 .000 -1.96

Test value = 4 Table 4-8. Manipulation Check of Negatively Framed Message for Item 2 in H2 Testing N Mean SD t df Sig. Mean Difference Negatively Framed Message (Item 1) 24 2.92 1.72 -3.09 23 .005 -1.08

Test value = 4 Table 4-9. Descriptive Statistics of H2 M SD

Attitude toward Ad 4.26 1.63 Addiction Level 3.11 2.27 Message Framing 0.48 0.51 Table 4-10. Model Statistics of H2 Model Source SS df MS F Sig. R R Square R Adj

Addiction Regression 30.90 2 15.45 Framing Residual 89.03 43 2.07 Model 1 Total 119.94 45

7.46 0.002 0.51 0.26 0.22

Addiction Regression 38.91 3 12.97 Framing Residual 81.02 42 1.93 Model 2 Interaction Total 119.94 45

6.72 0.001 0.57 0.32 0.28

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Table 4-11. Regression of H2 Source B SE β t Sig.

(Constant) 4.85 0.52 9.36 0.000 Addiction* 0.02 0.14 0.03 0.14 0.892 Framing** -0.16 0.71 -0.05 -0.23 0.820 Interaction -0.38 0.19 -0.55 -2.04 0.048 *Nicotine Addiction: 1 (low) to 10 (high) **Message Framing: 0 (negatively framed message), 1 (positively framed message)

Table 4-12. Follow-up Analyses for Interaction in H2 Message Framing IV B SE β t Sig. Negative Nicotine Dependence .019 .146 .028 .133 .895 R = .028, R2 = .001, R2

Adj = -.045

Positive Nicotine Dependence -.358 .115 -.570 -3.104 .006 R = .570, R2 = .325, R2

Adj = .291

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CHAPTER 5 DISCUSSION AND CONCLUSION

Discussion

This study was designed to resolve the conflicting findings of message framing effects

and identify the variables that have an impact on the effectiveness of message framing. Overall,

the results are compatible with this study’s grand assumption that involvement level and cigarette

addiction level moderate message framing effects.

In the H1, the contention of this study is that involvement level moderates the

effectiveness of either positively or negatively framed anti-smoking PSAs. This contention is

based on Petty and Cacioppo’s model and previous research about overweighting of negative and

positive messages (Kanouse, 1984; Petty & Cacioppo, 1986; Weinberger, Allen, & Dillon, 1981;

Wright, 1981). Consistent with the H1, the involvement level indicates favorability of either a

positively framed PSA or a negatively framed one. These results are consistent with previous

research dealing with involvement and message framing (Maheswaran & Meyers-Levy, 1990)

that proposed the moderating role of involvement.

However, after conducting separate analyses by selecting cases whether subjects were

exposed to either negatively or positively framed message, H1 was partially supported.

Specifically, in the H1.1, the following was predicted: Under high involvement conditions, an

anti-smoking PSA is more persuasive when it is framed negatively. Although an intended

direction was found, it was not statistically significant. Therefore, H1.1 was not supported. In the

H1.2, the following was predicted: Under low involvement conditions, an anti-smoking PSA is

more persuasive when it is framed negatively. Intended significant results were found. Thus,

H1.2 was supported.

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In the H2, the contention of this study is that smoker’s nicotine dependence level

moderates the effectiveness of either positively or negatively framed anti-smoking PSAs. This

contention is based on the relationship among nicotine dependence, perceived risk, motivation,

and message framing. The causalities are that nicotine dependence has an impact on perceived

risk (Rindfleisch & Crockett, 1999; Wong & McMurray, 2002), perceived risk relates to

motivation (Block & Keller, 1995; Rothman & Salovey, 1997; Bock et al., 2000; Umphrey,

2003). In addition, the motivation would moderate message framing effects (Kanouse, 1984;

Weinberger, Allen, and Dillon, 1981). Consistent with the H2, the nicotine dependence level

indicates favorability of either a positively framed PSA or a negatively framed one.

However, after conducting separate analyses by selecting cases whether subjects were

exposed to either negatively or positively framed message, H2 was partially supported.

Specifically, in the H2.1, the following was predicted: Under high nicotine dependence

conditions, an anti-smoking PSA is more persuasive when it is framed negatively. Although an

intended direction was found, it was not statistically significant. Therefore, H2.1 was not

supported. In the H2.2, the following was predicted: Under low nicotine dependence conditions,

an anti-smoking PSA is more persuasive when it is framed negatively. Intended significant

results were found. Thus, H2.2 was supported.

Implications

This study improves our understanding how individuals process and respond differently to

dissimilar but objectively equivalent messages. In the practice, anti-smoking clinic consultants

might be advised to use either negatively or positively framed message depending on clients’

nicotine dependence level. For example, the consultants can measure their clients’ nicotine

dependence level. When they consult with clients with low nicotine dependence, positive

message will be more effective in terms of lowering cigarette consumption or smoking cessation.

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In other words, negative message will be more effective when they consult with clients with high

nicotine dependence. Anti-smoking PSA executioners might be advised to employ either

negatively or positively framed message depending on message recipients’ involvement level.

Moreover, it is also helpful to choose appropriate place and time for implementing anti-smoking

PSAs. For instance, when PSA executioners place anti-smoking PSAs in magazines, the message

framing will depend on magazine types. More specifically, when a positively framed PSA is

placed in a teen magazine, we can predict better effects because teens’ involvement level might

be low. Therefore, anti-smoking consultants and PSA executioners can create either negative or

positive message by categorizing target groups into either smoker or non-smoker group.

Limitations and Future Research

There are a few limitations in the study. This project is based the use of student

participants as a sample. Although the use of student participants is more acceptable in

experimental studies than in survey, homogeneity of the sample may have produced results that

are not typically found in the population. Findings of this project need to be replicated using

more a heterogeneous, adult sample to achieve external validity.

This study tested anti-smoking PSAs’ impact on attitude toward messages, not intention

to quit smoking or attitude toward smoking behavior. Attitude toward ad has been posited to be a

mediator of advertising effectiveness which includes brand attitudes and future intentions

(Mitchell & Olson, 1981; Shimp, 1981). This study measured one dependent variable: attitude

toward ad. This study found significant interaction effects by measuring attitude toward ad as a

dependent variable in both experiments. However, it might have different results if different

dependent variables such as attitude toward smoking behavior or intention to quit were employed.

This is because the majority of smokers do not have an intention to give up smoking in the near

future (Hennrikus, Jeffery & Lando, 1995; John, Meyer, Rumpf, & Hapke, 2003). Therefore,

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future research should employ other dependent variables, and test whether attitude toward ad can

predict future intentions in anti-smoking PSA research.

In the message framing studies, different messages should contain a factually equal

value. The two versions of stimuli used in this study should be equal across experimental groups

except message framing (e.g., saving money vs. burning money). Except for the framing,

causalities of messages are different. For example, in the positively framed message, the message

posits that non-smoking can save $1,000 every year, whereas, in the negatively framed message,

the message posits that smoking can burn $1,000 every year. The different causalities in the

messages may have produced unintended results. Future message framing studies should create

same messages across experimental groups.

In addition to the message framing valence, involvement scales employed in this study

may have produced unexpected results. The Zaichkowsky’s scale (1985) measures an issue

involvement. The stimuli in this study focused on cessation of smoking. Even though this study

intended to measure an issue involvement, participants might think of smoking cessation issue

rather than smoking issue. Future studies should use an appropriate scale to measure involvement

level.

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Figure 3-1. Positively Framed PSA

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Figure 3-2. Negatively Framed PSA

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APPENDIX A INFORMED CONSENT FORM

Protocol Title: College Students’ Ideas About Smoking Please read this consent statement carefully before you decide to participate in this study Purpose of the research study: The purpose of this research is to study college students’ ideas about smoking. The participants will be asked questions about their beliefs and personal experiences about smoking. What you will be asked to do in this study: You will be invited to a laboratory. After the investigator’s instruction, print your name and student ID on the attached name sheet, sign the consent form, and complete the questionnaire adequately apart from others. When your instructor requests the survey, detach the name sheet and this consent form from the main survey. Then submit the consent form, name sheet, and the envelope separately. Time required: About 15 minutes Risks and Benefits: We do not anticipate there will be any risks or direct benefits to you as a consequence of your decision to complete the survey. Confidentiality: Your name or student ID will not appear on the questionnaire itself. Your identity will be kept confidential to the extent provided by law. Your instructor will need your student ID to give you extra credit, but will not receive your name before the final exam. Your responses are completely confidential and no reference will be made in any oral or written report that would link you individually to the study. Further, the principal investigator works independently of your instructor. Voluntary participation: Your participation in this study is completely voluntary. Right to withdraw from the study: You have the full right to withdraw from the study at anytime without consequence. Whom to contact if you have questions about the study: Wan Seop Jung, Master’s student, College of Communications, University of Florida, address: 2018 Weimer Hall, University of Florida, Gainesville, FL, 32611-8400. phone: 352.870.2077 email: [email protected]. Jorge Villegas, Assistant Professor, College of Communications, University of Florida, address: 2084 Weimer Hall, University of Florida, Gainesville, FL, 32611-8400. phone: 352.392.5059. email: [email protected] Whom to contact about your right as a research participant in this study: UFIRB, Box 112250, University of Florida, Gainesville, FL 32611-2250; ph 392-0433 Agreement: I have read the procedure described above. I voluntarily agree to participate in the procedure and I have received a copy of this description. Participant: __________________________________ Date: ______________________ Principal Investigator: __________________________ Date: ______________________

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APPENDIX B QUESTIONNAIRE

Instructions: Please review the following advertisement and then answer the questions that correspond with a particular advertisement. Directions: The following questionnaire asks you to indicate your opinion about the anti-smoking ad. The scales in some of the questions are meant to measure your opinions on each of the ad. There is no right or wrong answers.

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Please read each set of adjectives carefully, and decide where your opinion would be the most accurately reflected on the continuum. Then, mark on the square that most closely reflects your opinion. You may refuse to answer any questions. Remember, there are no right or wrong answers. 1) Do you agree that the ad is focusing on positive effect of smoking cessation?

1 2 3 4 5 6 7 Strongly agree

Strongly disagree

2) Do you agree that the ad is focusing on negative effect of smoking?

1 2 3 4 5 6 7 Strongly agree

Strongly disagree

Please check the scale that best reflects your agreement with each of the following items. 3) In general, smoking is.

1 2 3 4 5 6 7 Important Unimportant

1 2 3 4 5 6 7 Irrelevant Relevant

1 2 3 4 5 6 7 Valuable Invaluable

1 2 3 4 5 6 7 Useful Useless

1 2 3 4 5 6 7 Interesting

Not interesting

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4) Do you find the advertisement is (EVALUATION OF THE ADVERTISEMENT): 1 2 3 4 5 6 7 Unpleasant Pleasant

1 2 3 4 5 6 7 Unlikable Likable

1 2 3 4 5 6 7 Not irritating Irritating

1 2 3 4 5 6 7 Not

interesting Interesting

5) Please check your smoking behavior on the square. (If you are not a smoker, go to the next page) 1. How soon after you wake up do you smoke your first cigarette?

0-5 min 6-30 min 31-60 min After 60 min 2. Do you find it difficult to refrain from smoking in places where it is forbidden (e.g., church library, cinema)?

Yes No 3. Which cigarette would you be the most unwilling to give up?

First in the morning Any of the others 4. How many cigarettes per day do you smoke?

10 or less 11 to 20 21 to 30 31 or more 5. Do you smoke more frequently during the first hours after waking than during the rest of the day?

Yes No 6. Do you smoke if you are so ill that you are in bed most of the day?

Yes No

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Demographics 1) What is your gender? Female ____ Male ____ 2) How old are you? _______ years old 3) What is your ethnic background?

White, not Hispanic ____ Hispanic, of any race ____ African American, not Hispanic ____ Asian or Pacific Islander ____ Native American ____ Other ____

4) Please check your smoking experience. Never smoked _____ I used to smoke, do not smoke currently _____ I smoke currently _____

Thank you for your participation. Debriefing Statement The messages in the ads were fictional. Although those ads were created for this study, the messages in the ads were based on facts.

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BIOGRAPHICAL SKETCH

Wan Seop Jung was born in Busan, Korea. He earned his Bachelor of Advertising and

Public Relations from Chung-Ang University in Seoul, Korea. He came to the University of

Florida in August 2006 to pursue a Master of Advertising. He is received his Master of

Advertising degree in August of 2008. He continues with his doctoral studies at the University of

Florida.

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