influencer marketing tips and best practices for the retail industry

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#BIGinfluence AMPLIFY YOUR BRAND WITH INFLUENCER MARKETING

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Page 1: Influencer Marketing Tips and Best Practices for the Retail Industry

#BIGinfluence  

AMPLIFY  YOUR  BRAND    WITH  INFLUENCER  MARKETING  

Page 2: Influencer Marketing Tips and Best Practices for the Retail Industry

KRISTY  SAMMIS,  @kristysf  Clever  Girls  Founder  &  Chief  Innova8on  Officer  Moderated  a  panel  on  leveraging  Influencer  Marke8ng  for  Retail  

JACLYN  RUELLE  Account  Director  PR/Social  Influence    Mullen  Lowe  www.linkedin.com/jaclynruelle  

KELLY  DONLIN  Fashion  &  Lifestyle  Influencer  Sparkles  &  Shoes  @kellydonlin  

#BIGinfluence  

KRIS  MULKEY  Director  of  Brand  Marke8ng  PoHery  Barn  @kmulkey007  

OUR  CLEVER  PANELISTS  REPRESENTED  A  360°  VIEW  OF  INFLUENCER  MARKETING:  

Page 3: Influencer Marketing Tips and Best Practices for the Retail Industry

#BIGinfluence  

INFLUENCER  MARKETING  IS  NOT  NEW,  

IT’S  WORD  OF  MOUTH  MARKETING  ON  STEROIDS  Thanks  to  social  media,  we  now  have  the  tools  to  track  conversa8ons  about  brand  products  from  the  top  of  the  funnel  through  to  purchase.    

Page 4: Influencer Marketing Tips and Best Practices for the Retail Industry

ART    &  SCIENCE  engaging  people  who  are  influen8al  online  to  share  brand  messaging  with  audiences  in  the  form  of  sponsored  content  

INFLUENCER  MARKETING  IS  

#BIGinfluence  

Page 5: Influencer Marketing Tips and Best Practices for the Retail Industry

WORKS  “marke8ng-­‐induced  consumer-­‐to-­‐consumer  word  of  mouth  generates  more  than  twice  the  sales  of  paid  adver8sing”  

SOURCE:  hHp://www.mckinsey.com/insights/marke8ng_sales/a_new_way_to_measure_word-­‐of-­‐mouth_marke8ng  

INFLUENCER  MARKETING  

#BIGinfluence  

Page 6: Influencer Marketing Tips and Best Practices for the Retail Industry

SOLVES  OUR    BIGGEST    MARKETING  PROBLEM:  AD  FATIGUE  

1:  h%p://www.kellerfay.com/wp-­‐content/uploads/2013/08/OnBrandsWOMJMR2013.pdf      2:  h%p://www.markeDorce.com/press-­‐releases/item/research-­‐social-­‐media-­‐influence/      3:  h%ps://www.visioncriHcal.com/new-­‐data-­‐how-­‐social-­‐media-­‐drives-­‐purchasing/      4:  h%p://branderaH.com/the-­‐age-­‐of-­‐advocacy-­‐and-­‐influence-­‐26-­‐stats-­‐marketers-­‐should-­‐know/  1:  h%p://www.kellerfay.com/wp-­‐content/uploads/2013/08/OnBrandsWOMJMR2013.pdf      2:  h%p://www.markeDorce.com/press-­‐releases/item/research-­‐social-­‐media-­‐influence/      

3:  h%ps://www.visioncriHcal.com/new-­‐data-­‐how-­‐social-­‐media-­‐drives-­‐purchasing/      4:  h%p://branderaH.com/the-­‐age-­‐of-­‐advocacy-­‐and-­‐influence-­‐26-­‐stats-­‐marketers-­‐should-­‐know/  

INFLUENCER  MARKETING  

#BIGinfluence  

Page 7: Influencer Marketing Tips and Best Practices for the Retail Industry

81%  Make  purchase  decisions  based  on  friends’  social  media  posts1  

43%  Of  social  media  users  buy  a  product  a9er  sharing  or  favori<ng  it  on  Facebook,  TwiAer,  or  Pinterest2  

4-­‐10X  Higher  conversions  from  offers  shared  by  trusted  advocates  than  brands3  

1:  h%p://www.kellerfay.com/wp-­‐content/uploads/2013/08/OnBrandsWOMJMR2013.pdf      2:  h%p://www.markeDorce.com/press-­‐releases/item/research-­‐social-­‐media-­‐influence/      3:  h%ps://www.visioncriHcal.com/new-­‐data-­‐how-­‐social-­‐media-­‐drives-­‐purchasing/      4:  h%p://branderaH.com/the-­‐age-­‐of-­‐advocacy-­‐and-­‐influence-­‐26-­‐stats-­‐marketers-­‐should-­‐know/  

70%  Of  internet  users  want  to  learn  about  a  product  through  content  rather  than  through  tradi<onal  adver<sing.  4    

1:  h%p://www.kellerfay.com/wp-­‐content/uploads/2013/08/OnBrandsWOMJMR2013.pdf      2:  h%p://www.markeDorce.com/press-­‐releases/item/research-­‐social-­‐media-­‐influence/      3:  h%ps://www.visioncriHcal.com/new-­‐data-­‐how-­‐social-­‐media-­‐drives-­‐purchasing/      4:  h%p://branderaH.com/the-­‐age-­‐of-­‐advocacy-­‐and-­‐influence-­‐26-­‐stats-­‐marketers-­‐should-­‐know/  

1:  hHp://www.markeWorce.com/press-­‐releases/item/research-­‐social-­‐media-­‐influence/      2:  hHps://www.visioncri8cal.com/new-­‐data-­‐how-­‐social-­‐media-­‐drives-­‐purchasing/        3:  hHp://brandera8.com/the-­‐age-­‐of-­‐advocacy-­‐and-­‐influence-­‐26-­‐stats-­‐marketers-­‐should-­‐know/      4:  hHp://www.mdgadver8sing.com/blog/the-­‐shi\-­‐to-­‐na8ve-­‐adver8sing-­‐in-­‐marke8ng-­‐infographic/    

INFLUENCER  MARKETING  

#BIGinfluence  

Page 8: Influencer Marketing Tips and Best Practices for the Retail Industry

START    SMALL.  You  don’t  need  a  ton  of  money  to  get  started.  

#BIGinfluence  

POTTERY  BARN    ON  INFLUENCER  MARKETING:  

Page 9: Influencer Marketing Tips and Best Practices for the Retail Industry

Over  the  holidays  PoHery  Barn  ran  The  12  Tradi8ons  of  Christmas.  We  worked  with  12  amazing  influencers  because  we  wanted  customers  to  be  inspired  by  real  people.  Oh  that’s  how  it  can  look  in  my  home.  My  house  can  look  just  as  beau8ful.  When  we’re  pos8ng  things  that  are  real,  people  really  respond.      These  influencer  posts  got  the  highest  engagement,  most  likes,  most  comments,  [of  the  whole  program].    The  featured  products  sold  out.  

RETAIL  CASE  STUDY:  

#BIGinfluence  

KRIS  MULKEY  Director  of  Brand  Marke8ng,  PoHery  Barn  @kmulkey007  

Page 10: Influencer Marketing Tips and Best Practices for the Retail Industry

WORDS  OF  WISDOM:  

#BIGinfluence  

LET  INFLUENCERS  BE  AUTHENTIC  

Page 11: Influencer Marketing Tips and Best Practices for the Retail Industry

Readers  come  to  influencers  on  a  daily  basis  because  they  want  to  hear  what  the  influencers  have  to  say,  not  be  fed  a  corporate  message.    

INFLUENCER  MARKETING  REMINDER:  

#BIGinfluence  

KELLY  DONLIN  Fashion  &  Lifestyle  Influencer,  Sparkles  &  Shoes  @kellydonlin  

Page 12: Influencer Marketing Tips and Best Practices for the Retail Industry

INFLUENCER  MARKETING  HAS  ROI:  

#BIGinfluence  

THE  RIGHT  INFLUENCERS  CAN  DIRECTLY  IMPACT  SALES.    

Page 13: Influencer Marketing Tips and Best Practices for the Retail Industry

We  gave  Fashion  and  Style  bloggers  $300  in  shopping  credit  a  month.  Yes,  there  are  a  lot  of  brands  with  big  budgets,  but  if  you  find  the  right  influencer,  a  $300  gi\  card  s8ll  works.    We  used  custom  links  to  track  performance.  Our  top  influencers  generated  7.5x  her  cost  in  revenue.      

RETAIL  CASE  STUDY:  

#BIGinfluence  

JACLYN  RUELLE  Account  Director  PR/Social  Influence,  Mullen  Lowe  www.linkedin.com/jaclynruelle  

Page 14: Influencer Marketing Tips and Best Practices for the Retail Industry

#BIGinfluence  

We’ve  barely  scratched  the  surface    of  what  Influencer  Marke8ng  can  do  for  retailers...or  any  B2C  business!      For  more  case  studies,  visit  www.CleverGirlsCollec8ve.com    For  the  ul8mate  guide  in  successful  Influencer  Marke8ng,    grab  a  copy  of  Influencer  Marke8ng  for  Dummies.      Or  simply  contact  any  of  us  at  [email protected].    We’  love  to  chat!