Inquiry

大连理工大学出版社

Unit 2世纪商务英语听说教程 3 （第四版）

Learning Outcomes

• 1. To understand the main idea and select specific

information while listening.

• 2. To get familiar with some important points about making

inquiries.

• 3. To learn about useful expressions for making inquiries.

Contents

Part I Active Listening

Part II Fun Break

Part III Additional Listening

Part IV Viewing & Speaking

Active Listening

Active Listening

Exercise 1

Directions: Chris Brown shows interest in telecontrol racing cars after having seen the

exhibits in the showroom of Li Yan’s company. Now listen to the dialogue

between Mr. Brown and Ms. Li and choose the best answer to each

question you hear.

Active Listening

Exercise 1

A. A new mode of vehicle. B. Craftwork.

C. Toys. D. Games.

A. Because its telecontrol racing cars are of fair price.

B. Because its telecontrol racing cars are of good quality.

C. Because its telecontrol racing cars are of originality.

D. Because its telecontrol racing cars are of good quality and a competitive price.

A. Babies. B. Pupils.

C. High school students. D. Adults.

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2

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Tapescript

Active Listening

Exercise 1

A. Because it’s easy for users to operate them.

B. Because it will make children more interested in technology.

C. Because it will make children curious about science.

D. All of the above.

A. Mr. Brown wants to know the prices of the racing cars.

B. Ms. Li shows Mr. Brown her company’s FOB price lists.

C. Mr. Brown wants to have a look at the price lists with his colleagues first.

D. All the prices in the lists are subject to confirmation.

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Active Listening

Exercise 2Directions: Listen to the dialogue again and decide whether the following statements are

true (T) or false (F).1. Mr. Brown thinks the telecontrol racing cars will find a good market in

Australia.

2. The telecontrol racing cars are suitable for children aged from six to eleven.

3. The price of telecontrol racing cars is very attractive.

4. Mr. Brown shows much interest in the latest product.

5. All the prices in the FOB price lists are subject to Mr. Brown’s confirmation.

F( )

T( )

F( )

T( )

F( )

Active Listening

Active Listening

Exercise 1Directions: Mark is interested in a new mode of telephone and is inquiring about its functions. Listen to the dialogue between Mark and the saleslady and choose the best answer to each question you hear.

Tapescript

A. The button is for answering phone calls.

B. The button is for vibration.

C. The button is for receiving messages.

D. The button is for call screening function.

A. US $185. B. US $285.

C. US $300. D. US $315.

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Active Listening

Exercise 1

A. US $185. B. US $215.

C. US $225. D. US $285.

A. The N5 phone model uses state-of-the-art technology.

B. The saleslady gives Mark a brochure with all the details of the phone.

C. The saleslady is offering a special in-show discount.

D. Mark needs to talk with his families to decide whether to buy it or not.

A. Confused. B. Anxious.

C. Amazed. D. Suspicious.

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Active Listening

Exercise 2Directions: Listen to the dialogue again and fill in the table below with the specific information you hear.

Functions of N5 telephone Descriptions

It allows you to identify the caller before you answer the

call.

unique function It can receive messages .

It will let you know when you have a call if you don’t

want the ringing sound to

.

call screening function_____________________

vibration feature_____________________

outside of service area______________________

interrupt important meetings_________________________

Active Listening

Active Listening

Exercise 1Directions: Listen to a passage and find the proper definitions for the terms on the left.

Tapescript

1. inquiry a. is to get detailed information about the goods.

2. general inquiry b. is sent to the seller or supplier whom you have not

previously doubted.

3. specific inquiry c. is to get information about the goods to be ordered or sold.

4. first inquiry d. is to get the general information about the goods.

Active Listening

Exercise 2Directions: Listen to the passage again and complete the statements with the words you

hear.1. Inquiry is usually the involved in international trade negotiation.

2. Inquiry is a request for business information such as price list, , sample,

and details about goods.

3. Making inquiry is the stage of business between the buyer

and the seller.

4. Inquiry can be made by letter, email, fax, , telephone call, or

.

5. is sent to the seller or supplier with whom you have already set up

the business .

negotiations______________

first step____________

catalogue____________

trade terms____________

initial__________

handwritten note_________________

personal conversation_____________________

Specific inquiry_________________

relations___________

Fun Break

Directions: Listen to a joke and answer the following questions.1. What’s the boy’s part-time job?

2. Why did the boy feel very happy when he came home?

To sack groceries at a supermarket._____________________________________________________________

Because he could talk to some good-looking girls._____________________________________________________________

Tapescript

Additional Listening

Additional Listening

Exercise 1Directions: Listen to a letter and decide whether the following statements are true (T) or

false (F).1. Mr. Green showed great interest in mountain bikes of ATX690 and ATX740.6

2. Mr. John Smith wants to know the lowest prices CIF Vancouver.

3. Mr. John Smith has decided to place substantial orders with Mr. Green.

4. Mr. John Smith’s Company has handled mountain bikes for more than twenty

years.

5. Mr. Green has promised to appoint his sole agent in Vancouver for Mr. John

Smith.

T( )

F( )

T( )

Tapescript

F( )

F( )

Additional Listening

Directions: Listen to the letter again and write down the missing words.Dear Mr. Green,

Thank you for your letter of July 28th. We note with pleasure that you intend to

(1) business with us in mountain bikes, which coincides with our desire. We

have (2) your catalogue and found that several (3) , especially

ATX690 and ATX740, appear to be (4) here. We shall appreciate it if you

will quote us the lowest prices CIF Vancouver and indicate the respective quantities of

different (5) that you can supply for prompt shipment. (6) ,

please send us some representative samples. If your prices are workable and the quality is

(7) , we shall place substantial orders with you.

develop___________

gone through______________ items_________

marketable_____________

models__________ In the meantime________________

satisfactory_____________

Additional Listening

Directions: Listen to the letter again and write down the missing words. For your information, we have handled mountain bikes for twenty years and have a

good (8) in our country. We also have some associated firms in

neighboring countries where a (9) can be found for your products.

Therefore, we should like to know if you could appoint us your (10) in

Vancouver, which we think would serve your interests to the best advantage.

Your immediate attention to our enquiry and proposal will be appreciated.

Yours faithfully,

John Smith

Marketing Manager

connection______________

ready market _______________

sole agent_______________

Viewing & Speaking

Useful Expressions for Inquiries

I’d like more information before placing an order.

Please let us know your lowest possible prices for the relevant goods.

If your prices are favorable, I can place the order right away.

Are those prices the lowest you can offer?

Would you please give us your lowest quotation CIF Vancouver?

Viewing & Speaking

Viewing & Speaking

Directions: Watch the video and answer the following questions.

Videoscript

1. What is the energy efficiency rating of the air conditioner?

2. Why did the boy feel very happy when he came home?

3. If the buyer makes a final decision to purchase 100 smaller models, how much should he pay?

4. Did they make a deal at last?

The air conditioner tends to be high energy user._____________________________________________________________

$298._____________________________________________________________

$18, 400._____________________________________________________________

Yes, they did._____________________________________________________________

Viewing & Speaking

Directions: Watch the video again and get familiar with the characters in the dialogue.

Then role play the dialogue in pairs.

Viewing & Speaking

Directions: Suppose your company will import a new type of portable electric heater

from a Canadian company. You are the representative of your company and

your partner is the sales manager of the Canadian company. Role play the situation with your partner using the following useful expressions.

Viewing & Speaking

Some hints:

I’m interested in...

I’d like more information before placing an order.

How about the... of the heater?

That sounds very impressive.

What about... features?

What are the prices on these models?

Are those prices the lowest you can offer?

We’d offer you a... commission on all sales.

That might work well for both of us.

大连理工大学出版社

Thank you!