installation and maintenance of health care it systems

Installation and Installation and Maintenance of Health Maintenance of Health

Care IT SystemsCare IT Systems

HCIT 142 OrientationHCIT 142 Orientation

Instructor: Buddy SpisakInstructor: Buddy Spisak• Office Hours:Office Hours:

– Mondays 7:30-8:30 p.m. in BS-143 (Jun. 10 to Jul. 29, 2013)Mondays 7:30-8:30 p.m. in BS-143 (Jun. 10 to Jul. 29, 2013)– I am also available through email, or you can chat with me I am also available through email, or you can chat with me

using Microsoftusing Microsoft’’s Windows Messenger (when I am available).s Windows Messenger (when I am available).

• Phone:Phone: (916) 286-3691 x14162 (916) 286-3691 x14162

• Email:Email: [email protected] (put [email protected] (put ““HCIT142HCIT142”” in the subject line). in the subject line). The turn around time for most email is about one to two days. Be The turn around time for most email is about one to two days. Be sure to include your name in each email so that I can identify who sure to include your name in each email so that I can identify who you are and what the email is about.you are and what the email is about.

• Course Web page:Course Web page: https://d2l.losrios.edu/https://d2l.losrios.edu/

• Instructor Web page:Instructor Web page: http://crc.losrios.edu/spisakj/ http://crc.losrios.edu/spisakj/

• Microsoft Messenger:Microsoft Messenger: You can also add me to you contact list for You can also add me to you contact list for Windows Messenger. You can use my email address to find me.Windows Messenger. You can use my email address to find me.

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Course DetailsCourse Details

• Class Credits: 2 unitsClass Credits: 2 units

• Prerequisite: NonePrerequisite: None

• Lecture: OnlineLecture: Online

• Lab Hours:Lab Hours:– Monday 6:00 to 7:20 p.m. (11853)Monday 6:00 to 7:20 p.m. (11853)

• Accepted for Credit: N/AAccepted for Credit: N/A

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Required Textbook:Required Textbook:

There is no required textbook for HCIT 142. There is no required textbook for HCIT 142.

Be sure to pick up necessary materials from the instructor on Be sure to pick up necessary materials from the instructor on the first day of class.the first day of class.

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Optional Materials:Optional Materials:

• a flash drive to store your work for the class.a flash drive to store your work for the class.

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Course Description:Course Description:

• This course covers the installation and maintenance of a This course covers the installation and maintenance of a Health IT system, including testing prior to implementation. Health IT system, including testing prior to implementation. Introduction to principles underlying system configuration is Introduction to principles underlying system configuration is also covered. This course is designed for students who also covered. This course is designed for students who have been accepted in the Health Care IT Workforce have been accepted in the Health Care IT Workforce program.program.

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Student Learning Outcomes Student Learning Outcomes and Course Objectives:and Course Objectives:As a result of completing this course, you will be able to:As a result of completing this course, you will be able to:

• (SLO #01) DESCRIBE THE USE OF CLIENT AND SERVER HARDWARE TO ACCESS (SLO #01) DESCRIBE THE USE OF CLIENT AND SERVER HARDWARE TO ACCESS AND STORE EHRS.AND STORE EHRS.– Describe network needs to access and store EHRs.Describe network needs to access and store EHRs.– Identify application software and back-end data storage software in a Health Identify application software and back-end data storage software in a Health

IT System.IT System.

• (SLO #02) DEFINE COTS (COMMERCIAL OFF-THE-SHELF) AND (SLO #02) DEFINE COTS (COMMERCIAL OFF-THE-SHELF) AND IN-HOUSE/HOMEGROWN SYSTEMS AND DESCRIBE THEIR RELATIVE ADVANTAGES IN-HOUSE/HOMEGROWN SYSTEMS AND DESCRIBE THEIR RELATIVE ADVANTAGES AND DISADVANTAGES.AND DISADVANTAGES.– Estimate costs and consider advantages and disadvantages of purchasing Estimate costs and consider advantages and disadvantages of purchasing

versus licensing hardware and software.versus licensing hardware and software.– Explain vendor documentation of system functionality and requirements.Explain vendor documentation of system functionality and requirements.– Determine whether systems meet ARRA Determine whether systems meet ARRA ““Meaningful UseMeaningful Use”” criteria. criteria.– Compare and rank vendor systems.Compare and rank vendor systems.– Evaluate and select system based on requirements and certification needs.Evaluate and select system based on requirements and certification needs.

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Student Learning Outcomes Student Learning Outcomes and Course Objectives:and Course Objectives:• (SLO #03) IDENTIFY POSSIBLE STEPS TO CHOOSING AN EHR SYSTEM.(SLO #03) IDENTIFY POSSIBLE STEPS TO CHOOSING AN EHR SYSTEM.

– Gather functional requirements from institution and users.Gather functional requirements from institution and users.– Document use-cases and relate them to functional requirements.Document use-cases and relate them to functional requirements.– Prioritize functional requirements, including grouping as essential Prioritize functional requirements, including grouping as essential

versus desired.versus desired.– Identify minimum and recommended software and hardware Identify minimum and recommended software and hardware

requirements.requirements.• (SLO #04) CREATE PROJECT PLAN FOR SYSTEM DESIGN AND IMPLEMENTATION, (SLO #04) CREATE PROJECT PLAN FOR SYSTEM DESIGN AND IMPLEMENTATION,

INCLUDING DATA MIGRATION AND CONVERSION.INCLUDING DATA MIGRATION AND CONVERSION.

• (SLO #05) DEFINE THE STEPS OF THE SOFTWARE DEVELOPMENT LIFE (SLO #05) DEFINE THE STEPS OF THE SOFTWARE DEVELOPMENT LIFE CYCLE (SDLC) AND THE PURPOSE AND IMPORTANCE OF EACH ONE.CYCLE (SDLC) AND THE PURPOSE AND IMPORTANCE OF EACH ONE.– Map project plan to SDLC model.Map project plan to SDLC model.– Choose a popular, commonly-known software application and describe Choose a popular, commonly-known software application and describe

how it might have gone through the SDLC.how it might have gone through the SDLC.

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Student Learning Outcomes Student Learning Outcomes and Course Objectives:and Course Objectives:• (SLO #06) IDENTIFY REGULATORY REQUIREMENTS, SUCH AS HIPAA, FOR (SLO #06) IDENTIFY REGULATORY REQUIREMENTS, SUCH AS HIPAA, FOR

EHRS AND INTEGRATE THEM INTO THE PROJECT PLAN.EHRS AND INTEGRATE THEM INTO THE PROJECT PLAN.– Identify best practices for OS and network system security installation Identify best practices for OS and network system security installation

and patches (such as those provided by vendors, SANS, and ISC2) and and patches (such as those provided by vendors, SANS, and ISC2) and integrate into project plan.integrate into project plan.

– Provide training for system users regarding the methods and Provide training for system users regarding the methods and importance of security compliance.importance of security compliance.

• (SLO #07) IDENTIFY AND IMPLEMENT AN EFFECTIVE TROUBLESHOOTING (SLO #07) IDENTIFY AND IMPLEMENT AN EFFECTIVE TROUBLESHOOTING PROCEDURE FOR REPORTING, EVALUATING, FIXING, DEPLOYING, AND PROCEDURE FOR REPORTING, EVALUATING, FIXING, DEPLOYING, AND FOLLOWUP OF ERRORS, PROBLEMS, OR LIMITATIONS FOR THE SYSTEM.FOLLOWUP OF ERRORS, PROBLEMS, OR LIMITATIONS FOR THE SYSTEM.– Develop a process for communicating requirements and supplying Develop a process for communicating requirements and supplying

updates between vendors/developer and users.updates between vendors/developer and users.– Create a baseline for system performance measurement and Create a baseline for system performance measurement and

comparison for troubleshooting.comparison for troubleshooting.

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Student Learning Outcomes Student Learning Outcomes and Course Objectives:and Course Objectives:• (SLO #08) PERFORM SYSTEM TESTING AND VALIDATION.(SLO #08) PERFORM SYSTEM TESTING AND VALIDATION.

– Gather user feedback and performance baseline for system validation Gather user feedback and performance baseline for system validation and testingand testing

– Document problems with their resolution status.Document problems with their resolution status.– Create, execute, and document a test plan.Create, execute, and document a test plan.

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Student Obligations:Student Obligations:

• It is important that you understand what is It is important that you understand what is expected of you in this course.expected of you in this course.

• Refer to the syllabus if you have any Refer to the syllabus if you have any questions.questions.

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Attendance:Attendance:• Since this course is an online-hybrid class, attendance at the first Since this course is an online-hybrid class, attendance at the first

class meeting (June 10) is required. There will be weekly lab time class meeting (June 10) is required. There will be weekly lab time on campus, and it is up to you to complete the lab assignments on campus, and it is up to you to complete the lab assignments during the lab time or at home. Please note that failure to during the lab time or at home. Please note that failure to complete 10% of the total course work by the third week of the complete 10% of the total course work by the third week of the class may result in your being dropped from the course.class may result in your being dropped from the course.

• Doing the labs themselves is not optional, but doing them at the Doing the labs themselves is not optional, but doing them at the college is.college is.

• I will be giving credit for students attending the lab on campus.I will be giving credit for students attending the lab on campus.

• Typically each week we will be covering 1-2 units.Typically each week we will be covering 1-2 units.

• Attendance at the final exam (July 29) is required. Photo Attendance at the final exam (July 29) is required. Photo identification is required at the time of the final exam to verify identification is required at the time of the final exam to verify your identity.your identity.


Quizzes:Quizzes:

• Most weeks there will be a quiz that will Most weeks there will be a quiz that will test you on the material covered.test you on the material covered.

– It is open-book and open-notes.It is open-book and open-notes.– You can take the quiz multiple times to You can take the quiz multiple times to

improve your score, but be aware that the improve your score, but be aware that the questions may change each time you take questions may change each time you take quiz and that your last quiz score will be the quiz and that your last quiz score will be the one counted as your grade.one counted as your grade.

• Each quiz is worth 30 points.Each quiz is worth 30 points.


Desire 2 Learn (D2L):Desire 2 Learn (D2L):

• I want everyone to take a proactive approach to I want everyone to take a proactive approach to learning this material. This includes using the D2L learning this material. This includes using the D2L Discussions feature to ask questions and also answer Discussions feature to ask questions and also answer other studentsother students’’ questions. I will be posting questions questions. I will be posting questions to further your understanding of the material.to further your understanding of the material.

• I expect each student to post at least two times per I expect each student to post at least two times per discussion item.discussion item.– You can accomplish this task by asking questions about the You can accomplish this task by asking questions about the

current discussion topic or by responding to existing questions.current discussion topic or by responding to existing questions.– My expectation from you is that you will write at least two to My expectation from you is that you will write at least two to

three sentence responses that add substance to the three sentence responses that add substance to the discussion.discussion.

• Each discussion assignment is worth 20 points.Each discussion assignment is worth 20 points.


Labs:Labs:

• We will be spending a lot of time working We will be spending a lot of time working on lab activities. on lab activities.

• You are responsible for making sure that You are responsible for making sure that your instructor receives your completed your instructor receives your completed lab work.lab work.

• Each lab assignment is worth 50 points.Each lab assignment is worth 50 points.


Final Exam:Final Exam:

• The final exam will consist of two parts. The final exam will consist of two parts. One part will be a hands-on practical One part will be a hands-on practical demonstration of assigned tasks, and the demonstration of assigned tasks, and the other part will be an exam taken in D2L.other part will be an exam taken in D2L.

• The final exam will be on July 29.The final exam will be on July 29.– I will be having a review session the week I will be having a review session the week

before to help you.before to help you.


Due Dates:Due Dates:

• Unless noted, all assignments will be submitted in Unless noted, all assignments will be submitted in D2L under the D2L under the ““DropboxDropbox”” link. link. – If, for any reason, you cannot access D2L or are unable If, for any reason, you cannot access D2L or are unable

to submit the assignment on time, please email it to me to submit the assignment on time, please email it to me instead so that you are not penalized for being late.instead so that you are not penalized for being late.

• Quizzes and discussion items cannot be taken Quizzes and discussion items cannot be taken past their due date.past their due date.– If you miss a quiz and you want to make up points, you If you miss a quiz and you want to make up points, you

can take advantage of the extra credit assignments can take advantage of the extra credit assignments posted in D2L.posted in D2L.

– Everyone is welcome to work on the extra credit Everyone is welcome to work on the extra credit assignments. Typically, they are five to ten points each, assignments. Typically, they are five to ten points each, depending on the difficulty of the assignment.depending on the difficulty of the assignment.


Late Work:Late Work:

• Unless noted, all assignments are due on Unless noted, all assignments are due on Tuesday by midnight each week.Tuesday by midnight each week.– I have identified the due dates in the course I have identified the due dates in the course

schedule.schedule.– Late work will be accepted ONLY if you have Late work will be accepted ONLY if you have

contacted me prior to the due date either by contacted me prior to the due date either by email or voice mail.email or voice mail.

– In general, late work is due the next week, and In general, late work is due the next week, and no late assignments may be turned in after one no late assignments may be turned in after one week from the original due date regardless of week from the original due date regardless of the reason.the reason.

– For every day an assignment is late, you will For every day an assignment is late, you will lose 10% of its grade.lose 10% of its grade.


Plagiarism Policy/Cheating:Plagiarism Policy/Cheating:

Plagiarism:Plagiarism:• It is inappropriate, and a violation of academic policy, to copy It is inappropriate, and a violation of academic policy, to copy

information from any source (including, but not limited to, textbooks, information from any source (including, but not limited to, textbooks, magazine articles, newspaper articles and Internet articles) without magazine articles, newspaper articles and Internet articles) without giving proper credit to the author by using standard quotation giving proper credit to the author by using standard quotation procedures such as in-line quotes, footnotes, endnotes, etc. Quotes procedures such as in-line quotes, footnotes, endnotes, etc. Quotes may not exceed 25% of the assignmentmay not exceed 25% of the assignment’’s total length.s total length.

• You will receive no credit (0 points) for any assignment that copies You will receive no credit (0 points) for any assignment that copies any material from any other source without giving proper credit to any material from any other source without giving proper credit to the author(s). Repeat offenders of this policy are subject to the author(s). Repeat offenders of this policy are subject to academic discipline as outlined in the polices published by the academic discipline as outlined in the polices published by the college.college.

Cheating:Cheating:• Students who cheat will receive a failing grade for the course. See Students who cheat will receive a failing grade for the course. See

the Students Rights and Responsibilities page of the college website the Students Rights and Responsibilities page of the college website athttp://www.crc.losrios.edu/College_Catalog/General_Information/Stuathttp://www.crc.losrios.edu/College_Catalog/General_Information/Students_Rights_and_Responsibilities.htm for additional information.dents_Rights_and_Responsibilities.htm for additional information.


Honor CodeHonor Code

• Academic integrity requires honesty, fairness, Academic integrity requires honesty, fairness, respect and responsibility. See the Cosumnes respect and responsibility. See the Cosumnes River College Honor Code posted on the college River College Honor Code posted on the college website website (http://www.crc.losrios.edu/documents/resourceg(http://www.crc.losrios.edu/documents/resourceguide/CRC-HonorCodeForm.pdf). uide/CRC-HonorCodeForm.pdf).


Dropping:Dropping:

• Students are responsible for dropping the Students are responsible for dropping the course.course.


Email/Discussion Etiquette:Email/Discussion Etiquette:

• Every student will be required to have an email account. Every student will be required to have an email account. If you do not have an email account, the college provides If you do not have an email account, the college provides free email accounts for all current students. To activate free email accounts for all current students. To activate your account, go to your account, go to www.losrios.edu/lrc/lrc_email.php and and follow the directions provided. follow the directions provided.

• I will not tolerate rude and demeaning comments or I will not tolerate rude and demeaning comments or emails to anyone in this class. Please keep your emails to anyone in this class. Please keep your comments and emails topic-related.comments and emails topic-related.

• If I determine that a comment or email to anyone else in If I determine that a comment or email to anyone else in the class is rude or demeaning, I will warn you once. If the class is rude or demeaning, I will warn you once. If your behavior continues to be unacceptable, I will refer your behavior continues to be unacceptable, I will refer you to the administration of the college for disciplinary you to the administration of the college for disciplinary action.action.


Personal Belongings:Personal Belongings:

• No food or drinks are allowed in the No food or drinks are allowed in the classroom.classroom.

• All cell phones, beepers, pagers, etc. All cell phones, beepers, pagers, etc. should be turned off or set to vibrate.should be turned off or set to vibrate.– Any telephone calls need to be taken outside.Any telephone calls need to be taken outside.


Disabilities:Disabilities:

• If you have a documented disability and If you have a documented disability and wish to discuss academic wish to discuss academic accommodations, please contact me after accommodations, please contact me after class or contact the Office of Disabled class or contact the Office of Disabled Student Programs and Services at 691-Student Programs and Services at 691-7275 as soon as possible.7275 as soon as possible.


Campus PoliceCampus Police

• You can call 691-7777 to request a You can call 691-7777 to request a safety escort.safety escort.

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Online Course Online Course Responsibilities: Responsibilities: • This course requires significant self-motivation. You must This course requires significant self-motivation. You must

not get behind. Labs and weekly assignments can take up not get behind. Labs and weekly assignments can take up to eight hours to finish. Please donto eight hours to finish. Please don’’t try to finish them in t try to finish them in one day. Not all activities are created equal. Some may one day. Not all activities are created equal. Some may take a bit longer than others. take a bit longer than others.

• You would normally spend three hours per week in class for You would normally spend three hours per week in class for this course: a total of 54 hours. Allow yourself at least eight this course: a total of 54 hours. Allow yourself at least eight hours per week to complete the activities online, including hours per week to complete the activities online, including the time spent writing for online class discussion postings. the time spent writing for online class discussion postings. You should plan additional time to read the textbook and You should plan additional time to read the textbook and study for the quizzes.study for the quizzes.

• Some people believe the online format provides a much Some people believe the online format provides a much easier way to study this subject than an on-campus easier way to study this subject than an on-campus framework because they love to read and avoid the parking framework because they love to read and avoid the parking problems. Others feel very intimidated at first. Be patient problems. Others feel very intimidated at first. Be patient as you work your way through the activities. as you work your way through the activities.


Using Desire 2 Learn:Using Desire 2 Learn:• How to log in:How to log in:

– You will not be able to participate in the online portion of You will not be able to participate in the online portion of your class using Los Rios Online until you have enrolled your class using Los Rios Online until you have enrolled in your course through your college's registration in your course through your college's registration system. system.

– Students registered as of the first day of the term should Students registered as of the first day of the term should already have Los Rios Online accounts and be linked to already have Los Rios Online accounts and be linked to the classes in which they are enrolled.the classes in which they are enrolled.

• To log on to your D2L account, open your web To log on to your D2L account, open your web browser and go to the following URL: browser and go to the following URL: https://d2l.losrios.edu/https://d2l.losrios.edu/

• Your User Name is the letter w followed by your Your User Name is the letter w followed by your Student ID# Example: w0123456.Student ID# Example: w0123456.

• Your default password is your eServices Your default password is your eServices password.password.


Grading:Grading: Course Topic Points Total Approximate % the of

Grade

Labs (7) 50 350 43

Orientation Quiz (1) 10 10 1

Quizzes (4) 30 120 15

D2L Discussions (7) 20 140 17

Final Exam (1) 200 200 24

Point System:Point System:There are 820 total assigned points.There are 820 total assigned points.

Grade Ranges:Grade Ranges:A= 738-820, B=656-737, C=574-655, D=492-573, F=0-A= 738-820, B=656-737, C=574-655, D=492-573, F=0-

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Sample Schedule:Sample Schedule:

Day: Lecture/Lab Schedule:Assignment

Due:Due Date

(By Midnight):

Week 1 Mon. (6/10) Orientation and IntroductionsView the OnlineOrientation

Sun., 6/16

Unit 1: Health IT System ElementsUnit 2: System Selection-Software &

CertificationOrientation Disc.Orientation Quiz

Lab #1

Spring Recess: March 25 - 29

Week 2 Mon. (6/17)Unit 3: System Selection-Functional &

Technical RequirementsUnit 4: Structured System Analysis & Design

Disc. #1 Quiz #1 (Units 1-

3)Sun., 6/23

Lab #2 Lab #1


Conclusion:Conclusion:

• Log into D2L and take the Orientation Log into D2L and take the Orientation Quiz. It is due on Sunday, June 10, 2013.Quiz. It is due on Sunday, June 10, 2013.

• Go to the Orientation Discussion and Go to the Orientation Discussion and introduce yourself to the class.introduce yourself to the class.

• Registered students for the class have Registered students for the class have access to D2L can log into the campus access to D2L can log into the campus network.network.

• Email any questions you might have to Email any questions you might have to me.me.


installation and maintenance of health care it systems

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